Professional Documents
Culture Documents
2022 NA Specific Markets (Conventional)
2022 NA Specific Markets (Conventional)
[AIA – PUBLIC]
DISCLAIMER
For internal staff and agent training only. This document is not a
sales material and cannot be used for circulation to prospects. It
serves only as a training guide to the agent in the selling concept
of the products mentioned. In the actual selling process, the
customer’s needs, affordability and preference must be
considered to deliver fair value to the customer. The detailed
product benefits and cost must be explained to help customers
make informed decisions. Only AIA authorized sales materials are
to be used when prospecting.
[AIA – PUBLIC]
A couple gets married &
plans for their future family
[AIA – PUBLIC]
A child is an
Parents always want to make sure that their kids
have adequate protection throughout life's journey.
integral part
of every Age 25
parent's life.
Age 15
Age 5
Birth of
Baby
During
Pregnancy
[AIA – PUBLIC]
COUPLE LIVEBIRTHS
~200k couples get ~400k newborns
married every year every year
CHILDREN POPULATION
23.3 % of Malaysian
are below 15 years old
(7.6 million)
Source: Malaysia Demographics Profile (indexmundi.com) https://
www.dosm.gov.my/v1/index.php?r=column/cthemeByCat&cat=155&bul_id=OVByWjg5YkQ3MWFZRTN5bDJiaEVhZz09&menu_id=L0pheU43NWJwRWVSZklWdzQ4TlhUUT09
[AIA – PUBLIC]
How many children are protected in AIA?
PRE-NATAL
Around 20k children
Only 2k of them
are protected under AIA are newborns
(0.26% of 7.6 million juvenile (0.5% of 400k newborns
every year) every year)
~20,000
protected ~2,000 are
newborns
~7.6 million
[AIA – PUBLIC]
As a parent-to-be However
It's exciting to anticipate the As a parent, you also want to make sure
[AIA – PUBLIC]
TO ENSURE
LIFETIME PROTECTION
[AIA – PUBLIC]
INTRODUC ING
[AIA – PUBLIC]
Secure early protection coverage for your
child while they are still in the womb
JOY XTRA
< 14 > 20
COVERS YOU! GESTATIONAL
WEEKS
GESTATIONAL
WEEKS
FOR BABIES
NO UNDERWRITING
CONCEIVED VIA:
• Via Bundle of Joy
• Applicable for A-Life Lady360 • In Vitro Fertilization (IVF)
• Intrauterine Insemination (IUI)
/ A-Life Lady Customers only
• Intracervical Insemination (ICI)
Full underwriting will be adopted
Only singleton is allowed
[AIA – PUBLIC]
A-LIFE JOY XTRA
E A R LY & PA R E N T
L I F E P ROT E C T I O N CO M P R E H E N S I V E P ROT E C T I O N
P ROT E C T I O N
[AIA – PUBLIC]
A regular premium Investment-Linked Insurance
Coverage Term
Death
100% of + Account • Up to age 70
Basic Sum Assured* Values
• Up to age 80
TPD • Up to age 100
100% of Automatic Extension of
Coverage Term is applicable
Basic Sum Assured* for coverage term age 70 & 80
Coverage up to age 70 &
claim on TPD will reduce
BSA.
Note: For A-Life Joy Xtra policy purchased during pregnancy period
If death of insured is happened during pre-birth or up to 30 days from birth,
only total premium paid or account values, whichever is higher will be payable.
%
Capped at MAX RM100,000
Auto Growth by +100k
RM 100,000 capping
WITHOUT + WITHOUT
MEDICAL UNDERWRITING
Sum Assured
MEDICAL UNDERWRITING
Sum Assured
RM 120,000 RM 120,000
* subject to lower of initial sum assured or current sum assured.
18
Note: The revised sum assured will be subjected to the charges of cost of insurance.
EDUCATION SAVINGS
Save via A-Plus ScholarSaver
VIA A-PLUS (regular top up)
SCHOLARSAVER Attach A-Plus Payor Extra
Account Values < Policy Charges & COI Policy will continue to be in force
Provided that:
FIRST 5 YEARS
2 No Premium Holiday.
Policy
Charges
and Account The revised premium due to
Cost of Values 3
increase in COI (if any) continues
Insurance to be paid on time.
E A R LY & PA R E N T
L I F E P ROT E C T I O N
CO M P R E H E N S I V E P ROT E C T I O N
P ROT E C T I O N
[AIA – PUBLIC]
A Comprehensive Range of Protection to Enhance Child Coverage
Pre-natal Coverage Medical Coverage Critical Illness Coverage
Powered by
[AIA – PUBLIC]
173,746
deaths
2019 Livebirth’s Death
1 DEATH 3 MINUTES
20 DEATHS PER HOUR
476 DEATHS PER DAY
http://www.acrm.org.my/mnnr/documents/nnrReport2017.pdf
https://www.dosm.gov.my/v1/uploads/images/BPPD/Vital%20statistics/Vital%20Statistics%2C%20Malaysia%2C%202020/BI%201.PNG
[AIA – PUBLIC]
WHY IS IT IMPORTANT TO GET
CHILDREN PROTECTED AT AN
EARLY STAGE
[AIA – PUBLIC]
WHY IS IT IMPORTANT TO GET
CHILDREN PROTECTED AT AN
EARLY
STAGE
[AIA – PUBLIC]
Neonatal Deaths
4.1 in 1,000 live birth dies
before reaching 28 days of age
Unforeseen Pregnancy
& Maternal Mortality
Delivery Complications
21.1 maternal deaths
per 100,000 live births
https://www.dosm.gov.my/v1/uploads/images/BPPD/Vital%20statistics/Vital%20Statistics%2C%20Malaysia%2C%202020/BI%201.PNG
https://www.statista.com/statistics/641986/malaysia-neonatal-mortality-rates/
[AIA – PUBLIC]
Occurrence of
Newborn Complications
Neonatal Jaundice
70%
of full-term babies
www.myhealth.gov.my/en/neonatal-jaundice-laboratory-perspective
[AIA – PUBLIC]
Autism
Spectrum Disorder
Dyslexia
Occurrence of
314,000 dyslexic students
Child Development https://medic.upm.edu.my/upload/dokumen/2019042916021820_0373(Final)20.pdf
[AIA – PUBLIC]
In Malaysia,
about 12.3% deliveries are
Expensive preterm birth
Neonatal It is best for Premature babies to be born at a
hospital that has a Neonatal Intensive Care Unit
Hospitalisation (NICU)
Did you know?
https://www.sunmedvelocity.com.my/en/medipedia/premature-babies-what-do-you-need-to-know-about-it
[AIA – PUBLIC]
A-PLUS BABYCARE XTRA
[AIA – PUBLIC]
A-PLUS BABYCARE XTRA
Cover expecting mothers against
DURING • Pregnancy Complications MOTHER &
• Death of foetus (from 28th weeks)
PREGNANCY • PREGNANCY
Death of Mother during childbirth or due to pregnancy complications up
to 30 days after delivery
[AIA – PUBLIC]
A-PLUS BABYCARE XTRA
• During Pregnancy
Cover expecting mothers against:
In Patient Care
WITHIN 30 DAYS FROM BIRTH • Cover newborn medical bills upon
admission in Neonatal Intensive Care
Unit, Intensive Care Unit or High
Dependency Unit (HDU)
19 4
Hospitalisation Benefit- due to 15 Covered 2 Child Development Disorder
Congenital Conditions Benefit
• Pregnancy Complications Benefit • Hospitalisation Benefit- due to • First 30 days In-Patient Care
• Death of Foetus Benefit Covered Congenital Conditions • First 60 days Infant Care
• Death of Mother Benefit • Child Development Disorder
Benefit
These benefits can protect you in case you experience any of the issues above!
[AIA – PUBLIC]
Table of Benefits
No Benefit Limits Coverage Period Starter Basic Standard Premier
a. In-Patient Care
Admitted to a hospital in the Neonatal Within first 30 days from
Intensive Care Unit / Intensive Care Unit / birth of the Insured
High Dependency Unit up to up to up to
1 b. Infant Care N/A RM 5,000 per RM 7,500 RM 10,000
• Cost of Phototherapy Treatment Within first 60 days from lifetime per lifetime per lifetime
Session due to Neonatal Jaundice – birth of the Insured
requiring hospitalisation
• Cost of Incubator in hospital
Pregnancy Complications /
RM5,000 RM 7,500 RM 10,000
2 Death of Foetus (after 28th weeks of Pregnancy Period N/A
lump sum lump sum lump sum
gestation up to the birth of the child)
a. Prior to delivery, and
Death of mother due to childbirth/ RM5,000 RM 15,000 RM 30,000
3 b. Up to 30 days after N/A
pregnancy complications lump sum lump sum lump sum
delivery
up to up to up to
a. Hospitalisation due to 19 Covered
RM 5,000 RM 5,000 RM 15,000 up to
Congenital Conditions Up to the Insured
4 per year per year per year RM 30,000
attaining age 5
per year
b . Child Development Benefit N/A N/A N/A
Notes:
1. All amounts shown in the Schedule of Benefits above are in Ringgit Malaysia (RM) unless stated otherwise.
2. We shall only reimburse reasonable and customary charges on eligible expenses.
[AIA – PUBLIC]
MEDICAL
COVERAGE
A-Plus Health A-Plus Hospital Income Extra
[AIA – PUBLIC]
A-Plus Health A-Plus Hospital Income Extra
[AIA – PUBLIC]
A-Plus Health A-Plus Hospital Income Extra
[AIA – PUBLIC]
CRITICAL
ILLNESS
Powered by
COVERAGE
A-Plus Med Care A-Plus Junior Critical Care
[AIA – PUBLIC]
A-Plus Med A-Plus Critical
A-Plus Junior Critical Care A-Plus Early Critical Care A-Plus Multi Critical Care
Care Care
[AIA – PUBLIC]
A-Plus Med A-Plus Critical A-Plus Early Critical Care
A-Plus Junior Critical Care A-Plus Multi Critical Care
Care Care
[AIA – PUBLIC]
A-Plus Junior CriticalCare at a glance
High Severity
Low Severity
No. Critical Illness Category (100% of the APJCC Sum Assured, less any benefit paid out
(30% of the APJCC Sum Assured)
previously)
1 Cancer and Tumor Carcinoma in situ Major Cancer
2 Asthma Severe Asthma Persistent Severe Asthma
3 Type 1 Diabetes Insulin Dependent Diabetes Mellitus (on diagnosis) Juvenile Insulin Dependent Diabetes Mellitus
4 Kawasaki Kawasaki Disease (on diagnosis) Severe Kawasaki Disease with Heart Complications
5 Juvenile Rheumatoid Arthritis Severe Juvenile Rheumatoid Arthritis (on diagnosis) Persistent Severe Juvenile Rheumatoid Arthritis
6 Epilepsy Status Epilepticus requiring intubation and ventilator support Severe Epilepsy
Intellectual Impairment due to Persistent intellectual impairment due to illnesses or
7 illnesses or accident
Intellectual impairment due to illnesses or accident (on diagnosis)
accident
8 Adolescent morbid obesity Adolescent morbid obesity (on diagnosis) Adolescent morbid obesity (requiring surgery)
9 Nephrotic Syndrome Acute Glomerulonephritis (on diagnosis) Persistent Glomerulonephritis with Nephrotic Syndrome
10 Encephalitis Encephalitis with full recovery Encephalitis with permanent neurological deficits
11 Bacterial Meningitis Bacterial Meningitis with full recovery Bacterial Meningitis with permanent neurological deficits
Glomerulonephritis with
12 Nephrotic Syndrome
Nephrotic Syndrome requiring hospitalisation Severe Relapsing Nephrotic Syndrome
[AIA – PUBLIC]
A-Plus Med A-Plus Critical A-Plus Early Critical Care
A-Plus Junior Critical Care A-Plus Multi Critical Care
Care Care
[AIA – PUBLIC]
A-Plus Med A-Plus Critical A-Plus Early Critical Care
A-Plus Junior Critical Care A-Plus Multi Critical Care
Care Care
Any claims from this rider will not reduce A-Life Joy Xtra SA
[AIA – PUBLIC]
A-Plus Early CriticalCare at a glance
High Severity
Medium Severity
(100% of the APECC Sum Assured, less any total
Low Severity (60% of the APECC Sum Assured, less any benefit
Critical Illness Category benefit paid out previously, excluding benefit
(30 % of the APECC Sum Assured) paid out under Low Severity for the same critical
amount payable under Diabetic Related
illness category)
Disease)
Carcinoma in situ; Early Prostate Cancer; Early
Thyroid Cancer; Carcinoma in situ and Other Early Cancers of
Cancer Cancer
Early Bladder Cancer; or Early Chronic Specified Organs Treated with Radical Surgery
Lymphocytic Leukaemia
Brain Aneurysm Surgery; or Cerebral Shunt
Stroke Carotid Artery Surgery Stroke
Insertion
Heart Attack Cardiac Pacemaker or Defibrillator Insertion Nil Heart Attack
Serious Coronary Artery Disease Early Coronary Artery Disease Other Coronary Artery Disease Serious Coronary Artery Disease
Minimally Invasive Direct Coronary Artery Bypass
Coronary Artery By-Pass Surgery Pericardectomy Coronary Artery By-Pass Surgery
Grafting (MIDCAB)
Heart Valve Surgery Percutaneous Valvuloplasty Percutaneous Valve Replacement Heart Valve Surgery
Cardiomyopathy Hypertrophic Cardiomyopathy Constrictive Pericarditis with Surgery Cardiomyopathy
Aorta Large Asymptomatic Aortic Aneurysm Minimally Invasive Surgery to Aorta Surgery to Aorta
Primary Pulmonary Arterial
Early Primary Pulmonary Arterial Hypertension Nil Primary Pulmonary Arterial Hypertension
Hypertension
Lung Disease Severe Asthma Surgical Removal of One Lung End-Stage Lung Disease
Liver Disease Liver Surgery Liver Cirrhosis End-Stage Liver Failure
Major Organ / Bone Marrow Transplant (on the
Major Organ / Bone Marrow waiting list)
Small Bowel Transplant; or Corneal Transplant Major Organ / Bone Marrow Transplant
Transplant
Parkinson’s Disease Early Parkinson’s Disease Moderately Severe Parkinson’s Disease Parkinson’s Disease
Alzheimer’s Disease / Severe
Early Alzheimer’s Disease Moderately Severe Alzheimer’s Disease Alzheimer’s Disease / Severe Dementia
Dementia
Coma Coma for 48 hours Coma for 72 hours Coma
Loss of Sight Loss of Sight in One Eye Retinitis Pigmentosa Blindness – Permanent and Irreversible
[AIA – PUBLIC]
A-Plus Early CriticalCare at a glance (con’t)
High Severity
Medium Severity
(100% of the APECC Sum Assured, less any total
Low Severity (60% of the APECC Sum Assured, less any benefit
Critical Illness Category benefit paid out previously, excluding benefit
(30 % of the APECC Sum Assured) paid out under Low Severity for the same critical
amount payable under Diabetic Related
illness category)
Disease)
Partial Loss of Hearing; or
Loss of Hearing Cochlear Implant Surgery Deafness – Permanent and Irreversible
Cavernous Sinus Thrombosis Surgery
Kidney Failure Surgical Removal of One kidney Chronic Kidney Disease Kidney Failure
Blood Occupationally Acquired Hepatitis B or C Nil HIV Infection Due To Blood Transfusion
Aplastic Anaemia Reversible Aplastic Anaemia Nil Chronic Aplastic Anaemia
Bacterial Meningitis Bacterial Meningitis with Full Recovery Nil Bacterial Meningitis
Surgical Removal of Pituitary Tumour via Trans
Brain Tumour Sphenoidal Nil Benign Brain Tumour
Hypophysectomy
Brain Surgery Surgery for Subdural Haematoma Nil Brain Surgery
Encephalitis Encephalitis with Full Recovery Nil Encephalitis
Head Trauma Mild Head Trauma Nil Major Head Trauma
Loss of Speech (other than injury or illness to
Loss of Speech Nil Loss of Speech
the vocal cords)
Medullary Cystic Disease Chronic Glomerulonephritis Nil Medullary Cystic Disease
Loss of Independent Existence Early Loss of Independent Existence Nil Loss of Independent Existence
Motor Neuron Disease Early Motor Neuron Disease Nil Motor Neuron Disease
Multiple Sclerosis Early Multiple Sclerosis Nil Multiple Sclerosis
Spinal Cord Disease or Injury resulting in Bowel
Muscular Dystrophy and Bladder Nil Muscular Dystrophy
Dysfunction
Paralysis of Limbs Loss of Use of One Limb Nil - Paralysis of Limbs
Burns Second Degree Burns Nil - Third Degree Burns
Fulminant Viral Hepatitis Nil Nil - Fulminant Viral Hepatitis
Terminal Illness Nil Nil - Terminal Illness
Angioplasty and Other Invasive
- Angioplasty and Other Invasive Treatments for
Treatments for Coronary Artery Nil Nil
Coronary Artery Disease
Disease
[AIA – PUBLIC]
A-Plus Med A-Plus Critical A-Plus Early Critical Care
A-Plus Junior Critical Care A-Plus Multi Critical Care
Care Care
Multi – CI Protection
up to 3 critical illness claims
Any claims from this rider will not reduce A-Life Joy Xtra
SA
[AIA – PUBLIC]
A-Plus Multi CriticalCare at a glance
[AIA – PUBLIC]
PREMIUM
WAIVER
COVERAGE
A-Plus Waiver
A-Plus Payor Extra
Extra
[AIA – PUBLIC]
A-Plus Waiver Extra A-Plus Payor Extra
E A R LY & PA R E N T
L I F E P ROT E C T I O N
CO M P R E H E N S I V E P ROT E C T I O N
P ROT E C T I O N
[AIA – PUBLIC]
Protecting your child
is important, but it is
equally important to
protect yourself
STAY
HEALTHY
for your children
[AIA – PUBLIC]
A-PLUS
PARENTCARE XTRA
Provides death and total & permanent disability
of the parent (owner) &
Encourages healthy living for your family!
[AIA – PUBLIC]
A-PLUS PARENTCARE XTRA
Claim on Total and Permanent Disability (TPD) WILL REDUCE the Sum Assured for A-Plus Parent Term. TPD coverage is up to
age 70 of the parent or the child turns age 25, whichever is earlier.
[AIA – PUBLIC]
A-PLUS
PARENTCARE XTRA
Provide
Vitality Joy
Death & TPD
Wallet
coverage
[AIA – PUBLIC]
A-PLUS PARENTCARE XTRA
A-PLUS PARENTCARE X TRA
Claim on Total and Permanent Disability (TPD) WILL REDUCE the Sum Assured for A-Plus ParentCare Xtra. TPD
coverage is up to age 70 of the parent or the child turns age 25, whichever is earlier.
[AIA – PUBLIC]
Parents can be a good role model for children
to adopt a healthy lifestyle
[AIA – PUBLIC]
Healthy Parents
Happy Children
PARENT
CHILDREN
Attach A-Plus
ParentCare Xtra
VITALITY JOY
Join AIA VItality WALLET
Stay Healthy
[AIA – PUBLIC]
VITALITY JOY WALLET
0.5
Up to 0.5% % of A-Plus
ParentCare Xtra Sum Assured
EVERY
EVERY YEAR will be
YEAR
allocated to your
Vitality Joy wallet until the
child turns age 25.
Notes:
1.Vitality Joy Wallet % shall based on policy owner’s AIA Vitality Status as at forty-five (45) days before the rider anniversary.
2. A-Plus ParentCare Xtra Sum Assured shall equal to the initial Rider Sum Assured or current Rider Sum Assured, whichever is lower.
[AIA – PUBLIC]
RM 100
EVERY
BENEFITS OF
VITALITY JOY WALLET
every year!
YEAR!
Child Vaccination
Dental Care Optical Care Hearing Care
(up to age 15)
• Oral Examination
• Eye Examination & • Hearing Examination &
• Flu Vaccination & Consultation
consultation Consultation
• Hepatitis B • Tooth Extraction
• Cost of Spectacle
• Pneumococcal • Scaling & Polishing
U p o n th e ch i l d tu rn s a ge 2 5 , d e ath o r TPD o f th e p o l i cy ow n e r w h i ch eve r co me s fi rst, th e re mai n i n g Vi tal i ty
J oy Wa l l et a mo u nt w i l l b e cre d i te d i nto Pro te cti o n A cco u nt
[AIA – PUBLIC]
How does the Vitality Joy Wallet work?
• A-Plus ParentCare Xtra Coverage Amount: RM 100,000
• Parent achieves AIA Vitality Gold status every year
SUM: RM6,250
Protection
RM250 every year Account
0.25% of A-Plus ParentCare Xtra coverage
amount during the rider anniversary Age
RM250 25
RM250
- RM 0
Assuming there is
- RM 0
no utilisation of the RM250
EVERY
Vitality Joy Wallet RM250 - RM 0
RM250
- RM 0
YEAR
- RM 0 until the child
RM250
RM250 - RM 0
turns the
age of 25!
- RM 0
Age
0
[AIA – PUBLIC]
How does Vitality Joy Wallet work?
• A-Plus ParentCare Xtra Coverage Amount: RM 100,000
• Parent achieved AIA Vitality Gold status every year
SUM: RM 3,750
Protection
RM250 every year Account
0.25% of A-Plus ParentCare Xtra coverage
amount during the rider anniversary Age
RM250 25
RM250 - RM
Assuming RM100 is used - RM
100
checkups RM250
- RM
EVERY
YEAR
100
- RM
RM250 100
- RM until the child
RM250 100 turns the
RM250 - RM
age of 25!
100
- RM
100
Age
0
[AIA – PUBLIC]
Special
Privileges
& Offers
[AIA – PUBLIC]
SPECIAL PRIVILEGES AND OFFERS FOR ALL AIA CUSTOMERS!
At AIA, we are committed to support families in raising healthy, happy and well-adjusted children, so that they can live Healthier, Longer, Better Lives.
From conception and birth, to childhood and beyond, we will be there for you at every step of your family journey.
Enjoy preferential rates and discounts on a range of services offered by our partner hospitals.
[AIA – PUBLIC]
How to get these special privileges
and offers at participating HealthCare
Providers?
XXXXX
• Download and install the My AIA app
• Login and open your My AIA main dashboard
• Show the hospital counter/admin your My AIA
dashboard @ registration of visit (Do make sure your
name is displayed on the app)
• Discount will be applied to your bill accordingly*
[AIA – PUBLIC]
Product Packaging (example)
1. For Pre-natal
2. For post natal
[AIA – PUBLIC]
Pre-Natal Case
Coverage Amount
A-Life Joy Xtra RM50,000
A-Plus MedCare
Owner: Mother 32 , non smoker
Coverage Term: till age 70
[AIA – PUBLIC]
Post-Natal Case
Coverage Amount
A-Life Joy Xtra RM50,000
A-Plus MedCare
[AIA – PUBLIC]
A-Life Joy Xtra
Provides Your Children a Total Child Solution
[AIA – PUBLIC]
Sales illustration
(Pre-natal)
To encourage customer to
subscribe AIA Vitality Program.
This Vitality message will pop
up before user proceed to the
next page
Note: Automatic Extension of Coverage Term Feature will be applied for coverage term age 70 & 80.
• Upon reaching age 70 or 80 and the policy is in forced, the policy (except for A-Plus WaiverExtra, if any) will continue after the
Maturity Date with Automatic Extension of Coverage Term PROVIDED there is sufficient account value to deduct for the policy charges
and the COI of any attaching riders, up to age 100 of Insured for the basic plan and the maximum coverage age of any attaching riders.
Automatic Extension of Coverage
• The policy shall lapse when the account value have been fully utilised. You may notify the Company in advance to withdraw from the
Term Feature
Automatic Extension of Coverage Term before reaching age 70 or 80.
• Please note that if you choose to withdraw from the Automatic Extension of Coverage Term, the basic plan and all attaching riders
including of A-Plus Health and any Health Wallet amount (if applicable) shall be expired at age 70 or 80.
• A-Plus BabyCare Xtra (new rider) • A-Plus Junior CriticalCare • A-Plus DisabilityCash
• A-Plus ParentCare Xtra (New rider) • A-Plus CriticalCare • A-Plus AccidentShield
Attachable Riders – integrated with AIA Vitality • A-Plus Multi CriticalCare • A-Plus Total AccidentShield
• benefit
A-Plus Health • A-Plus Early CriticalCare A-Plus Venus
• A-Plus MedCare • A-Plus WaiverExtra • A-Plus Venus Extra
• A-Plus HospitalIncome Extra • A-Plus PayorExtra • A-Plus GenNext
• Allow singleton from in-vitro fertilization (IVF), Intrauterine Insemination (IUI) and Intracervical
Insemination (ICI) for gestation > 20 weeks
Below are the documents required:
(i) Ultrasound Scan Test (USG) for Week 18-20; and
(ii) Latest USG (within 1 month) Scan Test; and
(iii) Pregnancy Questionnaire (To be Completed by Proposed Life/Expectant Mother); and
(iv) Pregnancy Questionnaire (To be completed by Obstetrician & Gynaecologist); and
(v) Any other supporting documents as required by our underwriter.
1. Pregnancy conceived through artificial insemination and/or assisted conceptions including any condition that arises directly or
indirectly due any complications resulting from the fertility treatment, other than pregnancy conceived via In-Vitro Fertilization (IVF),
Intrauterine Insemination (IUI) and Intracervical Insemination (ICI);
2. Pregnancy with more than two foetuses;
3. Any Pre-existing Illness prior to the effective date of the policy;
4. Hospitalisation primarily for investigatory purposes, diagnosis, X-ray examination, general physical or medical examinations, not
incidental to treatment or diagnosis of a covered Disability or any treatment which is not Medically Necessary and any preventive
treatments, preventive medicines or examinations carried out by a Physician, vitamins/food supplements and treatments specifically
for weight reduction or gain;
5. Any treatment or investigation which is not Medically Necessary, or convalescence, custodial or rest care;
6. Human Immunodeficiency Virus (HIV) and/or any HIV related illness including Acquired Immune Deficiency Syndrome (AIDS) and/or
any mutations, derivations or variations thereof;
7. A self-inflicted injury or attempted suicide while sane or insane;
8. Intoxication by substance, alcohol or drugs not prescribed by a medical practitioner;
9. Dental care and/or treatment, cosmetic surgery, eye glasses, corrective aids and treatment of refractive errors or any optional surgery;
10. Experimental or unlicensed treatment or test;
11. Any event giving rise to a claim on the Insured caused directly or indirectly by the intentional act of the policy owner or person who will
otherwise be entitled to the benefit payable;
12. The use of unprescribed drugs where such drugs as required by law are to be prescribed by a registered medical practitioner; or
13. The mother opts for Elective (Voluntary) Medical or Surgical Termination of Pregnancy other than for certified medical reasons and
other than by certified medical process under the supervision of a registered Physician or Specialist.
[AIA – PUBLIC]
Underwriting Training
1. Basic Underwriting guideline & requirements
2. Decline risk for Prenatal Plan
- Pre-existing medical conditions of the expectant mother
- Abnormal previous / current pregnancy
3. Common deferments
4. Reminder / Checklist
[AIA – PUBLIC]
Underwriting Guidelines
Notes:
Age of entry Min Age Max Age Natural conception
If the customer is having twins, she must
purchase 2 policies (1 policy for each
Mother 18 years old 45 years old child). Purchase only 1 policy is not
allowed.
[AIA – PUBLIC]
Underwriting Guidelines
Natural Conception
[AIA – PUBLIC]
Underwriting Guidelines
Conception via IVF, IUI, ICI
[AIA – PUBLIC]
Decline risk for Prenatal Plan
o Expectant mother who is smoking or consuming alcohol during current pregnancy
o Expectant mother who has significant medical conditions as below :
1. Hypertension (raised blood pressure)
2. Abnormal pre-pregnancy build : underweight <BMI 18 and overweight >BMI 32
3. Diabetes / raised blood glucose
4. Thyroid disorders with abnormal thyroid function
5. Cardiovascular disorder (stroke, coronary artery disease)
6. Cancer
7. Presence of large uterine fibroid / ovarian cyst
8. Both parents known Thalassemia minor or one parent known of Thalassemia major
9. Hepatitis B on treatment
10. Chronic medical conditions requiring long term treatment
[AIA – PUBLIC]
Decline risk for Prenatal Plan
o During previous pregnancy(ies) or current pregnancy with the condition(s) listed below :
1. Gestational hypertension / Gestational Diabetes / Proteinuria / Glycosuria
2. Antepartum Haemorrhage / Vaginal bleeding
3. Anaemia with Hb <10g/dl
4. Eclampsia / Pre-eclampsia
5. Abnormal placenta (low lying / placenta praevia)
6. Amniotic fluid embolism
7. Acute fatty liver / fatty liver of pregnancy
8. Disseminated Intravascular Coagulation (DIC) / coagulation disorders
9. History of siblings / children having congenital disorders / defects
[AIA – PUBLIC]
Common deferments
1. Ultrasound submitted without O&G interpretation
2. Ultrasound done more than 4 weeks validity
3. Pregnancy Questionnaire not completed by O&G
4. Copy of antenatal reports as mentioned in the questionnaire was not enclosed together
5. Copy of antenatal follow up booklet was not submitted (for those also follow up under
government clinic)
6. Incomplete information or omission in Pregnancy Questionnaire by O&G
[AIA – PUBLIC]
Ultrasound without O&G interpretation is not acceptable
[AIA – PUBLIC]
Ultrasound report with interpretation done by O&G
Pls provide details and result of Ultrasound done in Pregnancy questionnaire – Part D
[AIA – PUBLIC]
Ultrasound report with interpretation done by O&G
Pls state the result in the ultrasound done
with O&G signature & stamped
O&G interpretation
[AIA – PUBLIC]
Ultrasound report with interpretation done by O&G
[AIA – PUBLIC]
Checklist – Complete Pregnancy Questionnaire Page 1
[AIA – PUBLIC]
Checklist – Complete Pregnancy Questionnaire Page 2
[AIA – PUBLIC]
Checklist – Complete Pregnancy Questionnaire Page 3
[AIA – PUBLIC]
19 types of Congenital Conditions
(extraction from policy contract)
[AIA – PUBLIC]
Congenital Conditions
[AIA – PUBLIC]
Congenital Conditions
2. Cerebral Palsy
• A persisting, non-progressive disorder of movement
resulting from damage to the brain before, during or
immediately after birth.
[AIA – PUBLIC]
Congenital Conditions
[AIA – PUBLIC]
Congenital Conditions
4. Tetralogy of Fallot
An anatomic abnormality with a combination of:
[AIA – PUBLIC]
Congenital Conditions
[AIA – PUBLIC]
Congenital Conditions
[AIA – PUBLIC]
Congenital Conditions
7. Infantile Hydrocephalus
• The enlargement of the cerebrospinal fluid (CSF)
spaces resulting from obstruction of flow pathway
between the secretion sites in the ventricles and
absorption sites in the subarachnoid space.
[AIA – PUBLIC]
Congenital Conditions
8. Spina Bifida
• Defective closure of the spinal column due to
neural tube defect with a resultant
meningomyelocele or meningocele and
associated neurological deficit
[AIA – PUBLIC]
Congenital Conditions
[AIA – PUBLIC]
Congenital Conditions
[AIA – PUBLIC]
Congenital Conditions
[AIA – PUBLIC]
Congenital Conditions
[AIA – PUBLIC]
Congenital Conditions
[AIA – PUBLIC]
Congenital Conditions
Abnormal
14. Congenital Diaphragmatic Hernia
Normal
[AIA – PUBLIC]
Congenital Conditions
[AIA – PUBLIC]
Congenital Conditions
[AIA – PUBLIC]
Congenital Conditions
[AIA – PUBLIC]
Congenital Conditions
[AIA – PUBLIC]
Congenital Conditions
[AIA – PUBLIC]
7 types of Pregnancy Complications
(extraction from policy contract)
[AIA – PUBLIC]
Pregnancy Complications
1. Disseminated Intravascular
Coagulation
• An over activation of the coagulation and fibrinolytic system
resulting in microvascular thrombosis, consumption of
platelets and coagulation factors and major hemorrhage
requiring treatment with frozen plasma and platelets
concentrates.
[AIA – PUBLIC]
Pregnancy Complications
2. Eclampsia
A condition in pregnancy whereby the following must
all be present:
(i) Hypertension;
(ii) Convulsions/seizures;
(iii) Proteinuria; and
(iv) Oedema
[AIA – PUBLIC]
Pregnancy Complications
3. Abruptio Placentae
[AIA – PUBLIC]
Pregnancy Complications
[AIA – PUBLIC]
Pregnancy Complications
[AIA – PUBLIC]
Pregnancy Complications
[AIA – PUBLIC]
Pregnancy Complications
7. Postpartum Hemorrhage
requiring Hysterectomy
• An ongoing bleeding secondary to an
unresponsive and atonic uterus, a ruptured
uterus, or a large cervical laceration extending
into the uterus requiring hysterectomy.
[AIA – PUBLIC]
4 types of Child Development Disorder
(extraction from policy contract)
[AIA – PUBLIC]
Child Development Disorder
1. Autism Spectrum Disorder –
Level 2 severity
Requiring substantial support, which comprises of the following
criteria:
[AIA – PUBLIC]
Child Development Disorder
2. Attention Deficit Hyperactivity Disorder - Severe
The presence of symptoms in excess of those required to make the diagnosis of
Attention Deficit Hyperactivity Disorder (ADHD), or the presence of several ADHD
symptoms that are particularly severe; or the ADHD symptoms have resulted in
marked impairment in social or occupational functioning.
[AIA – PUBLIC]
Child Development Disorder
3. Dyslexia
• A dysfunction of the left side of the brain (cerebral cortex) and
does not change with age.
[AIA – PUBLIC]
Child Development Disorder
4. Gross Motor or Speech Developmental Delay
The inability to perform either of the following tasks by the actual attained age of
twenty-eight (28) months from the date of birth of Insured as confirmed by a neuro-
developmental pediatrician:
• Walk up several steps of a staircase by himself or herself. The wall or rail may be used
for support but not aided by a person; OR walk without aid over a distance of two (2)
meters; or
• Say at least three (3) words other than “Papa/Mama”, which mean the same things
each time he/she uses them; OR speak simple words such as “Papa/Mama”; OR use
spontaneous (non-echoed/nonamidated) 2-word phrases.
• The assessment and associated evidence of the inability to carry out the required
tasks must be performed when the Insured has attained the age of twenty-eight (28)
months or older.
• Any identifiable post-natal cause resulting in the inability to perform any of the above
tasks will be excluded.
• Any other independent neurodevelopment assessments done for gross motor and/or
language development may be required in order to adjudicate this Benefit.
[AIA – PUBLIC]
Child Development Disorder T&C
If the Insured is diagnosed by a registered psychiatrist in Child Development Disorder, We shall
reimburse the Reasonable and Customary Charges incurred for the Medically Necessary treatment of
Child Development Disorder subject to the following conditions:
• The Insured has undertaken any one (1) of the following therapies:
- cognitive behavioral therapy,
- occupational therapy,
- speech therapy, or
- other relevant therapy which is to be provided by a registered para-medical professional in a
registered care centre on recommendation of the treating psychiatrist;
• The diagnosed condition persists for a period of at least six (6) months despite optimal therapy.
The aggregate total amount of benefits payable under Hospitalization Benefit due to Covered
Congenital Conditions and Child Development Disorder Benefit shall not exceed the annual limit as
stated in the Schedule of Benefits, where applicable.
[AIA – PUBLIC]
aia.com.my
DISCLAIMER
For internal staff and agent training only. This
document is not a sales material and cannot be used
for circulation to prospects. It serves only as a training
guide to the agent in the selling concept of the
products mentioned. In the actual selling process, the
customer’s needs, affordability and preference must
be considered to deliver fair value to the customer. The
detailed product benefits and cost must be explained to
help customers make informed decisions. Only AIA
authorized sales materials are to be used when
prospecting.
What are the important moments for a woman?
Getting
married
147
Introducing
A-Life Lady
A comprehensive female plan
that meets your needs
Applicable from
16– 45 years old
148
GIFT Cash
of Joy REWARD
2 3
BUNDLE Female
of Joy 1
4
ILLNESS
A-Life Lady
integrated with
5
8
MATURITY
Benefit Female CARE
7
6
Female
Death & TPD
PREGNANCY
149
BUNDLE
of Joy 1
KEY BENEFITS
150
1 BUNDLE of Joy
After 4 months
Less than 14th weeks
of pregnancy NO
underwriting*
Bought
A-Life
Lady
Up to
Purchased A-Life Not undergone Did not perform any Mother and spouse are
Lady more than 4 artificial insemination prenatal genetic not diagnosed with AIDS
months testing / HIV infection
BUNDLE
of Joy 1
KEY BENEFITS
154
2 GIFT of Joy
1% of sum assured
3% of sum assured
• Customer can attach all the eligible investment-linked riders to A-Life Joy Xtra at pregnancy stage.
• This benefit is applicable for each pregnancy.
• This benefit is only payable once for the same Insured of A-Life Joy Xtra.
• This benefit will be payable after the birth certificate is submitted. 155
1 BUNDLE of Joy
BUNDLE
of Joy 1
KEY BENEFITS
157
3 CASH Reward
We are with you for all your important moments
3% 3% 12%
of sum assured will be
of sum assured will be of sum assured will be payable as Cash Reward
payable as Cash payable as Cash (deduct any previous payout
Reward Reward on Marriage reward and
Childbirth reward)
BUNDLE
Female
of Joy 1
4 ILLNESS
KEY BENEFITS
159
Carcinoma in Female Cancer or
4 Female ILLNESS situ in Female
Organs
Systemic Lupus
Erythematosus
Power Reset
50% of
sum
assured
Upon diagnosis of
i. Female cancer or
ii. Systemic Lupus Erythematosus (SLE) with Severe Kidney Complications
100%
100% of Sum
Assured
of Sum Assured
Or Cash Value
Age 80
o After payout on Female Cancer or Systemic Lupus Erythematosus with Severe Kidney
Complications, policy will be terminated. 161
Carcinoma in Female Cancer or
4 Female ILLNESS situ in Female
Organs
Systemic Lupus
Erythematosus
Power Reset
Power Reset
Female Carcinoma in situ
Power
Reset
Reset to
Sum Assured
benefit
100%
activate of sum assured
(SA)
50%
payout
If Female 1
WITHIN 12 months from 2 AFTER 12 months from the
the diagnosis of Female diagnosis of Female Carcinoma
cancer Carcinoma in situ in situ
claim is
made:
50% o Sum Assured or Cash
100
SA Value, whichever is % SA
higher, will be paid.
162
GIFT Cash
of Joy REWARD
2 3
BUNDLE
Female
of Joy 1
4 ILLNESS
KEY BENEFITS
5
Female CARE
163
Lump sum
5 Female CARE payment of
Female RM5,000
emale (claimable once per
CARE 30% of Sum Assured CARE policy)
(Claimable up to 2 events. Limited to 1 claim per event)
7
1 2 3
5
4 6
Menopause Treatment
9
Severe
Facial Reconstructive Skin Grafting due to
Rheumatoid
Surgery due to Accident or Skin
Arthritis
Accident or Cancer cancer
o The benefit payable shall NOT reduce the sum assured.
Psychotherapy Treatment
o More details on Elective Cosmetic Surgery in Appendix 2
5 Female CARE
Upon payout of
Female Cancer
100%
of Sum
Policy will be
Benefit: assured
terminated
(SA)
30% of
i. Uterus Automatic
100% Payout
30% SA
ii. Ovary of SA
of SA
iii. Fallopian Tube
Removal of female
organ 165
GIFT Cash
of Joy REWARD
2 3
BUNDLE
4 Female
of Joy 1
ILLNESS
KEY BENEFITS
5
Female CARE
Female
6 PREGNANCY
166
6 Female Pregnancy
o This benefit is only claimable once.
7. Abruptio Placentae
10. Death of foetus (after
8. Placenta Increta/Percreta
28th week of gestation)
167
o Please refer to Appendix 3 for each conditions definition
GIFT Cash
of Joy REWARD
2 3
BUNDLE
Female
of Joy 1
4 PREGNANCY
KEY BENEFITS
5
Female CARE
7
6
Female
Death & TPD ILLNESS
168
7 Death or TPD
Cash Value
Sum Assured
Age 80
Note: TPD coverage up to age 65 of Insured. 169
GIFT Cash
of Joy REWARD
2 3
BUNDLE
Female
of Joy 1
4 PREGNANCY
KEY BENEFITS
5
8
MATURITY Female CARE
benefit
7
6
Female
Death & TPD ILLNESS
170
8 MATURITY benefit
Celebrate a significant
milestone of your life
150%
of the Sum Assured
171
Benefits at a Glance: A-Life Lady
No. Number of Coverage Units 1 2 3 4 5 6 Waiting
Period
Sum Assured (RM) 50k 100k 150k 200k 250k 300k (days)
Max per life RM300k
Cash Reward 3% of sum assured will be paid for marriage and childbirth.
5. (a)Marriage (per marriage) Total up to 12% of the sum assured will be paid, less any amount paid Nil
(b)Childbirth (per delivery) for marriage and childbirth (if any)
(c) Golden Age (payout at age 55)
1% of the sum assured for every approved application of A-Life Joy
Xtra
OR
6. Gift of Joy 3% of the sum assured for every approved application of A-Life Joy
Nil
Xtra together with A-Plus BabyCare Xtra
(Provided the application is submitted within 35 gestation weeks)
7. Maturity Benefit (payable @age 80) 150% of sum assured Nil
For gestational period <14 weeks, insured is allowed to purchase new
8. Bundle of Joy child plan and all attachable riders without any medical underwriting
120
• At the end of first year, 10% of the basic premium is payable as Yearly
Cash Bonus.
• Yearly Cash Bonus will increase or decrease depends on the AIA Vitality
Status that you will achieved. Please refer to the table below for the
percentage that will impact your Yearly Cash Bonus.
AIA Vitality
Platinum Gold Silver Bronze
Status
Flex % +1% 0% -2% -4%
(More details in Appendix 4) (same as A-Life Cancer360)
MATURITY 8
5 Female CARE
Benefit
30% of sum assured
150% 7
x 2 times
of sum assured 6 Female
Death & TPD PREGNANCY
100% of sum assured or 10% of sum assured
cash value whichever higher
176
A-Life Lady
177
A-Life Lady
APPENDIX
178
Product Structure & Design
Juvenile Lien No
179
AIA confidential and proprietary information. Not for distribution.
Product Structure & Design
180
AIA confidential and proprietary information. Not for distribution.
APPENDIX
BACK
2
183
APPENDIX (cont.)
BACK
3
184
APPENDIX (cont.)
BACK
3
(a) Hypertension;
(b) Convulsions/seizures;
(c) Proteinuria; and
(d) Oedema
185
APPENDIX (cont.)
BACK
3
186
APPENDIX (cont.)
BACK
3
❖ The death of the Insured’s foetus prior to the complete delivery / expulsion /
extraction from the Insured as a product of conception which has been
conceived for over one hundred and ninety five (195) days.
❖ The death is indicated by the fact that the foetus does not breathe or show any
other evidence of life, such as beating of the heart, pulsation of the umbilical
cord or definite movement of voluntary muscles.
187
APPENDIX (cont.)
BACK
3
❖ Premature separation of the placenta from the uterine wall that has caused
fetal death or has required emergency caesarean section.
188
APPENDIX (cont.)
BACK
3
189
APPENDIX (cont.)
BACK
3
190
APPENDIX (cont.)
BACK
3
191
6 Female Pregnancy
192
APPENDIX
BACK
4
How to enjoy Yearly Cash Bonus?
AIA
Vitality
193
APPENDIX What is Yearly Cash Bonus?
4
From 2nd year onwards, the
Yearly Cash Bonus payable will
increase or decrease
YAY!
depending on Yearly Cash
Buy A-
Life Lady and join
10% of the Basic Bonus Percentage (%) that
Premium Paid1 for A-Life will be adjusted based on
AIA Vitality Year 1
Lady at the end of first Insured’s AIA Vitality Status at
year regardless of your each Policy Anniversary.
AIA Vitality Status.
Year 2
Year 80
BACK
Note:
1 Basic Premium Paid means the amount that you are required to pay in a policy year for the basic plan including the extra
premium imposed for basic plan due to higher standard medical rating (if any) and this amount has already been paid by you.
4 APPENDIX BACK
CHOOSE HEALTHY
50%
Platinum End of 3rd year
Status
YOU WILL GET
EVEN MORE CASH P 12% of the
Annualised Premium
End of 2nd year
Platinum
Status
YOU WILL GET
MORE CASH P
11% of the
Annualised Premium
End of 1st year
Mrs. A Mrs. B
Has A-Life Lady plan but Has A-Life Lady plan and
NOT an AIA Vitality IS an AIA Vitality member
member Age: 30, non smoker
With RM100,000 sum assured
Extra
NO Annual
Premium
RM 2,900
CASH
EXTRA Total Premium
CASH Paid RM 145,000 BONUS
(until age 80) up to
BONUS
Maturity RM 48,720
RM 150,000
Payout
Assuming Mrs. B achieved Platinum status
throughout the policy years until age 80.
SAVE
BACK
Note: The exclusions are non-exhaustive, please refer to the policy contract for more details.
A-Plus GenNext
AIA confidential
AIA confidential
and proprietary
and proprietary
information.
information.
Not forNot
distribution.
for distribution.
A-Plus GenNext
❖ A-Plus GenNext is a unit-deducting rider attachable to a regular premium Investment-Linked Insurance plan i.e. A-Life Link 2 and A-Life Joy 2. This plan offers
protection and allowance for young adults to overcome life’s uncertainties in pursuit of their dreams.
FEATURES
❖Provides a monthly Cash Allowance when an accident or illness prevents you from performing your usual work for at least 30
consecutive days.
❖Provides a lump sum benefit so you can focus on recovery when you are struck with a critical illness or accidental disablement.
❖Provides a monthly Cash Allowance to help you through the challenging period when struck with early-stage cancer or early-stage
heart-related illnesses.
❖Indication of Cost of Insurance (per RM 1,000 rider sum assured) for a male of standard health:
SUMMARY OF BENEFITS
Amount of Benefit
Benefits (% of Rider Sum Assured) Conditions
Health Challenge Benefit: 2% monthly allowance. • 60 days waiting period on illness.
If you are unable to work for at least 30 consecutive Payable up to a maximum of 6 months per claim. • Illness must require hospitalization or in-patient surgery
days due to an accident or illness, as confirmed by a Claim does not reduce sum assured. • Only one claim payable if two events overlap. The event with the longer period
doctor. of inability to work will be payable.
• Subsequent claims resulting from the same accident or illness will not be
payable.
Life Changing Challenge Benefit: 2% monthly allowance. • 60 days waiting period.
If you are being diagnosed with any of the listed Early Payable for 6 months. • Insured to survive at least 30 days from diagnosis
Stage Cancer or Early Stage Heart-Related Illnesses. Claim does not reduce sum assured. • Only one event is claimable from each category.
• More than 1 claim can be made from different categories, subject to a
maximum of 4 claims.
Extra Protection Benefit: 100% lump sum. • 60 days waiting period for Cancer – of specified severity and does not cover
Payable once per life. very early cancers, Heart Attack – of specified severity, Coronary By-Pass
If you are being diagnosed with any one of the 35 Rider to terminate once a claim is made. All other Surgery and Serious Coronary Artery Disease.
Critical Illnesses or suffer one of the listed Accidental allowances will cease. • 30 days for other diseases.
Disablement. • Insured to survive at least 30 days from diagnosis.
A-Plus Venus /
AIA confidential
AIA confidential
and proprietary
and proprietary
information.
information.
Not forNot
distribution.
for distribution.
❖ A-Plus Venus and A-Plus VenusExtra are unit deducting riders attachable to a regular
premium Investment-Linked Insurance plan i.e. A-Life Link 2 and A-Life Joy 2. These plans
offer protection for women-related conditions or events.
❖ These are comprehensive plans that protect a woman’s physical and emotional wellbeing.
❖ A-Plus Venus and A-Plus VenusExtra are exactly what the modern woman needs when it
comes to meeting the evolving protection and health challenges of the woman.
FEATURES
❖Provides double protection on female organs cancer. 200% of the benefit amount so that you can focus on treatment and recovery.
❖Provides additional cover on specific treatments for female-related conditions.
❖Provides Out-of-Action Indemnity when an accident temporarily disables you from performing your usual work or household functions for two straight
weeks.
❖Provides Subsidy for expenses incurred for Menopause treatment and Psychotherapy.
❖Value-added benefit through Referral Service – provides a 24-hour service hotline 603-21665421 access to conveniences such Home Assistance1 and
Auto Assistance1
Note:
1. These services are confined to referral services only. The cost of the actual services shall be borne by the customer. These services are not
guaranteed as they are provided by a third party and the continuation of these services are subject to the agreement between the Company
and the 3rd party service provider. The benefits described for the Referral Service are not exhaustive. Please refer to the policy contract for
detailed benefits, exclusions, terms and conditions.
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
AIA confidential
AIA confidential
and proprietary
and proprietary
information.
information.
Not forNot
distribution.
for distribution.
Effective 1 January 2021, we are extending the Critical Illness (CI) coverage for the following products
and riders from 39 CIs to 45 CIs1 for New Business at no additional cost.
Apallic
Poliomyelitis Syndrome
Elephantiasis
Additional 6 CIs
Progressive Creutzfeldt-Jakob
Chronic Relapsing
Scleroderma Disease (Mad Cow Disease)
Pancreatitis
Note: Please refer to the sales illustration & product disclosure sheet or policy / certificate contract for further information.
Definition Of The Additional 6 CIs
Additional 6 CIs Definition
Poliomyelitis Unequivocal diagnosis of infection with the polio virus leading to paralytic disease as evidenced by impaired motor function or respiratory
weakness and resulting in the total inability of the Life Assured to perform (unaided) at least three (3) of the Activities of Daily Living for a
continuous period of at least three (3) months.
Progressive A systemic collagen-vascular disease causing progressive diffuse fibrosis in the skin, blood vessels and visceral organs. This diagnosis must be
Scleroderma unequivocally supported by biopsy and serological evidence and the disorder must have reached systemic proportions to involve the heart,
lungs or kidneys.
The following are excluded:
a) Localised scleroderma (linear scleroderma or morphea);
b) Eosinophilic fasciitis; and
c) CREST syndrome.
Apallic Universal necrosis of the brain cortex with the brainstem intact. This diagnosis must be definitely confirmed by a consultant neurologist
Syndrome holding such an appointment at an approved hospital. This condition has to be medically documented for at least one month.
Chronic An unequivocal diagnosis of Chronic Relapsing Pancreatitis, made by a specialist in gastroenterologist and confirmed as a continuing
Relapsing inflammatory disease of the pancreas characterised by irreversible morphological change and typically causing pain and/or permanent
Pancreatitis impairment of function.
The condition must be characterised by:
(a) recurrent acute pancreatitis for a period of at least two (2) years;
(b) generalise calcium deposits in pancreas from imaging study; and
(c) chronic continuous pancreatic function impairment resulting in mal-absorption of intestine (high fat in stool) or diabetes.
Relapsing Pancreatitis caused directly or indirectly, wholly or partly, by alcohol is excluded.
Elephantiasis The end-stage lesion of filariasis characterised by severe and Permanent edema of arm and leg or other part of body as a result of lymphatic
obstruction.
Unequivocal diagnosis of elephantiasis must be clinically confirmed by a relevant specialist, including laboratory confirmation of microfilariae.
Lymphedema caused by infection with a sexually transmitted disease, trauma, cancer, post-operative scarring, congestive heart failure,
radiation or congenital lymphatic system abnormalities is excluded.
Creutzfeldt- A neurological disease, fatal spongiform encephalopathy, accompanied by signs and symptoms of:
Jakob Disease (a) uncontrolled muscular spasm, tremor;
(Mad Cow (b) severe progressive dementia;
Disease) (c) cerebellar dysfunction; and
(d) athetosis.
The diagnosis must be made by a specialist in neurology acceptable to us and must be based on conclusive electroencephalography (EEG) and
cerebrospinal fluid (CSF) findings as well as computed tomography (CT) scan and magnetic resonance imaging (MRI).
Specific Markets
AIA confidential
AIA confidential
and proprietary
and proprietary
information.
information.
Not forNot
distribution.
for distribution.
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
[AIA - HIGHLY CONFIDENTIAL] NA Specific Markets_E-Learning_Rev05_01.01.2021
Specific Market Plans
A-Plus Junior CriticalCare
Benefits at a Glance
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
Claims Scenario
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
Exclusions
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
7 Encephalitis
❖ Low Severity: Encephalitis with full recovery
7
❖ High Severity: Encephalitis with permanent neurological
deficits
❖ The permanent functional impairment must result in an inability to perform at least three (3) of the
Activities of Daily Living. A minimum Assessment Period of thirty (30) days applies. The covered event
must be certified by a neurologist.
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
Disclaimer: For internal staff and agent training only. This document is not a sales material and cannot be used for circulation to prospects. The product features and projections shown are indicative, subject to approval. This document serves only as a
training guide to the agent in the selling concept of the products mentioned. In the actual selling process, the customer’s needs, affordability and preference must be considered to deliver fair value to the customer. The detailed product benefits and
cost must be explained to help customers make informed decisions. Only AIA authorized sales materials are to be used when prospecting.
AIA confidential
AIA confidential
and proprietary
and proprietary
information.
information.
Not for distribution.
Not for distribution.