NPTEL Online Certification Courses

Indian Institute of Technology Kharagpur

Human Resource Development

Assignment- Week 3
TYPE OF QUESTION: MCQ
Number of questions: 15 Total mark: 15 X 1 = 15

MCQ Question

QUESTION 1:

Technical manuals, professional association materials, budget documents, evaluation reports, and
goal statements are which type of data collection method.

s related to

a. observations
b. review of literature
c. group discussion
d. questionnaire

Correct Answer: b

Detailed Solution: please refer to slide no. 12, week three lecture material.

QUESTION 2:
Which of the following is a group data collection method?

a. Delphi technique
b. Questionnaire
c. Observation
d. telephone interview

Correct Answer: a

Detailed Solution: please refer to slide no. 13, week three lecture material.

QUESTION 3:

What do you understand by a structured questionnaire?

a. normally request information on a specific phenomenon and its importance.

b. basically asks employees what they know, have experienced, or do.
 c. questionnaire with unlimited open-ended
d. Such a questionnaire is difficult to analyze and summarize

Correct Answer: a

Detailed Solution: please refer to slide no.10, week three lecture material.

QUESTION 4:
Which of the following is not a level of need assessment?

a. organization
b. team
c. task
d. person

Correct Answer: b

Detailed Solution: please refer to slide no. 17, week three lecture material.

QUESTION 5:
What is the trainer's concern at the person analysis level of need assessment?

a. what business unit needs training

b. who should be trained
c. how will I identify which employees need training
d. do I need to spend money on training

Correct Answer: c

Detailed Solution: please refer to slide no. 18, week three lecture material.

QUESTION 6:
what is needed to be identified in Strategic/Organizational Analysis?
a. organizational development
b. organizational culture
c. organizational structure
d. organizational resources

Correct Answer: d

Detailed Solution: please refer to slide no. 20, week three lecture material.
QUESTION 7:
What is the source of information for task analysis at the need assessment phase?

a. job description
b. mission statement
c. HRM inventory
d. skills inventory

Correct Answer: a

Detailed Solution: please refer to slide no. 23, week three lecture material.

QUESTION 8:
What do you understand by performance gap?

a. deviances in the way employees are managed and motivated within the organization
b. deficiencies in how the organization manages performance, design jobs, or reinforces and
rewards performance.
c. deficiencies in the way the organization is conceived, designed, and managed
d. deficiencies in skills, knowledge, and attitudes needed by employees to carry out their
assignments and duties.

Correct Answer: c

Detailed Solution: please refer to slide no.28, week three lecture material.

QUESTION 9:

Which of the following metric shows the value of training in the Strategic Training and
Development Process?

a. develop a website for knowledge sharing

b. employee satisfaction
c. capture and share knowledge
d. improve customer service

Correct Answer: b

Detailed Solution: please refer to slide no. 34, week three lecture material

QUESTION 10:

What is the first step in designing an HRD/Training program?

a. Selecting the trainer

 b. Selecting methods and techniques
c. Developing lesson plans
d. Setting objectives

Correct Answer: d

Detailed Solution: please refer to slide no.44, week three lecture material.

QUESTION 11:
The acceptable performance level explains which of the three parts of the goals/objectives of an
HRD/Training Program?

a. performance
b. conditions
c. criteria
d. analysis

Correct Answer: c

Detailed Solution: please refer to slide no. 48, week three lecture material

QUESTION 12:

Which of the following is a factor to be considered before purchasing a training program?

a. the number of trainers

b. location
c. level of expertise
d. trainers interest

Correct Answer: c

Detailed Solution: please refer to slide no. 54, week three lecture material

QUESTION 13:

What do you understand by organizational gap?

a. deficiencies in the way organization manages performance, designs jobs, or reinforces and
rewards performance.

b. deficiencies in the way the employees are managed and motivated within the organization

c. deficiencies in the way the organization is conceived, designed, and managed.

d. deficiencies in skills, knowledge, and attitude needed by employees to carry out their
assignments.

Correct Answer: c

Detailed Solution: please refer to slide no. 28, week three lecture material.

QUESTION 14:

Which of the following is included in preparing a lesson plan?

a. How well can they train

b. How well is the material understood?
c. Selection of trainee activities
d. Use programmed instruction

Correct Answer: c

Detailed Solution: please refer to slide no. 58, week, three lecture material

QUESTION 15:
What is the full form of the ADDIE model?

a. analysis, delivery, development, implementation, and elimination

b. analysis, design, development, improvement, and evaluation
c. analysis, diagnosis, development, implementation, and evaluation
d. analysis, design, development, implementation, and evaluation

Correct Answer: d

Detailed Solution: please refer to slide no. 41, week three lecture material