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Module 9 - NC I - Adopting Entreprenuerial Mindset in The Workplace - Final
Module 9 - NC I - Adopting Entreprenuerial Mindset in The Workplace - Final
Acknowledgements
Education Development Center (EDC) would like to thank the staff of the USAID Opportunity 2.0
Program, Philippines local team, and the Technical Education and Skills Development Authority’s
(TESDA) National Institute for Technical Education and Skills Development (NITESD) through its
Curriculum and Training Aids Division (CTADD), whose invaluable insights guided the adaptation of this
curriculum.
Opportunity 2.0 aims to provide opportunities for second-chance education for vulnerable out-of-school
youth (OSY) by collaboratively working with TESDA in strengthening its technical education and training
systems to develop, deliver and monitor workforce readiness and technical-vocational training programs
that will prepare large numbers of out-of-school youth to transition to further education and training,
immediate jobs and self-employment opportunities. In line with this objective, Opportunity 2.0 has
developed the Work Readiness Modules on 21st Century Skills modules which are appropriate for self-
directed learning or modular learning delivery.
The 21st Century Skills Curriculum is an adaptation of EDC’s globally recognized Work Ready Now. The
curriculum addresses the TESDA Amended Competency Standards for Basic Competencies Integrating
21st Century Skills which were promulgated on July 9, 2019.
This content may not be produced without the permission of Education Development Center or the United States
Agency for International Development.
This curriculum is made possible by the generous support of the American people through the United States
Agency for International Development (USAID). The contents are the responsibility of Education Development
Center, Inc. and do not necessarily reflect the views of USAID or the United States Government.
EDC 43 Foundry Avenue Waltham, MA 02453 Education Development Center (EDC) is a global
nonprofit that advances lasting solutions to improve
Contact: youth-intl@edc.org education, promote health, and expand economic
opportunity.
Phone: 617-969-7100 Since 1958, we have been a leader in designing,
implementing, and evaluating powerful and innovative
programs in more than 80 countries around the world.
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Table of Contents
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Module Overview
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Written Assignments
Please complete all written work in the module. Your skills in this module will be evaluated
through the following outputs:
Skills Demonstration
The following activities are intended to help you develop the skill that this module is written
for:
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Performance Criteria:
1. Concept of Business
2. Types of Business Activities
3. Characteristics of an Entrepreneur
The Concept of Business through a Tree Metaphor: Any business is very similar to a Tree,
it has many parts that need to be properly taken care of so that it will flourish and you
reap the fruits as rewards.
Interviewing a small business owner: Talking to real life entrepreneurs is one good activity
to development your entrepreneurial mindset, as this provides you with information
about how to build on what you already know to be a better employee.
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Objectives:
In this module you will learn to determine entrepreneurial mindset and identify
entrepreneurial practices. You will be introduced to basic entrepreneurship topics like
the concept of business, characteristics of successful entrepreneurs, and the basics of
being entrepreneurial in the workplace such as quality assurance and cost-effective
measures.
Lastly, you will do a self-assessment, reflecting on what you can do to become more
entrepreneurial in your workplace.
Read the Proverb: “Ang taong masipag sa buhay ay umaani ng tagumpay”. (A person
who is hardworking will reap success). What does it mean? How does this proverb
relate to the quote by Milton Berle at the start of the module, “If opportunity doesn’t
knock, build a door (Kung hindi kumatok ang swerte o oportunidad, gumawa ka ng
pintuan?)
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
This is not a test, it is a way for you to see what you already know or do not know about the
topics. You will read a skill that is listed in the left column. Think about yourself and your
experience. Then read the statements across the top. Check the column that best represents
your situation. The results will help you and your teacher know which topics may require more
time, effort and guidance.
Ito ay hindi pagsusulit. Ito ay isang paraan upang malaman mo ang iyong kaalaman, kasanayan
o kakayahan tungkol sa paksang ito. Basahin mo ang mga kaalaman, kasanayan o kakayahan
na nakalista sa kaliwang hanay. Magbalik‐tanaw sa iyong sarili at mga karanasan. Basahin ang
lahat ng mga pangungusap at i‐tsek ang sagot na naaangkop sa iyong sitwasyon. Ang iyong
kasagutan ay magiging gabay mo at ng iyong guro sa pagpapalawak ng iyong kaalaman
tungkol sa paksang ito.
My experience 1 2 3 4
Knowledge, skills and abilities I don’t have I have little I have some I have a lot
any experience experience of
Kaalaman, kasanayan at kakayahan experience doing this doing this experience
doing this. doing this.
Mayroon Mayroon
Wala akong akong akong Marami
karanasan sa kaunting karanasan sa akong
paggawa karanasan sa paggawa karanasan sa
nito paggawa nito paggawa
nito nito
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
My experience 1 2 3 4
Knowledge, skills and abilities I don’t have I have little I have some I have a lot
any experience experience of
Kaalaman, kasanayan at kakayahan experience doing this doing this experience
doing this. doing this.
Mayroon Mayroon
Wala akong akong akong Marami
karanasan sa kaunting karanasan sa akong
paggawa karanasan sa paggawa karanasan sa
nito paggawa nito paggawa
nito nito
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Objectives:
✓ Explain the concept of business
✓ Explain the various components of and steps in operating a business
✓ Determine role in the business
Create a concept map about the word “business”. Write down all the concepts, topics
and words that you think are associated with business
Business
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Draw a Fruit Tree you are familiar with (Coconut, Mango, Pomelo) on the space
provided and then label or name different parts of your fruit tree.
In the table provided below, write the parts of the tree on the left column and pair it
with key business concepts or skills (right column) that correspond to each of the tree
parts.
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Check your answers are similar in the Key to Correction portion at the end of the module.
Reflect on the what you have drawn and try to answer the following:
3. If you were an employee working in any kind of business, what are the things you will do
to help the company generate profit?
Profit is....
• The amount that remains after subtracting the cost of providing the service or product
from the sales income.
• Profit is calculated by subtracting total costs/expenses from income
• Formula is: Total income – Total expense = Profit
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Business Type/Industry:
Sharing is caring
Show your family members your artwork. Discuss with them what your business is, the
process you took in planning out the business activities, and ask for their input and
feedback. Thank them for taking the time to look at your work.
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Objectives:
✓ Describe the characteristics of an entrepreneur
✓ Understand how entrepreneurial characteristics can make you a better
employee in the workplace
✓ Assess the level of your personal entrepreneurial characteristic
When you think of an entrepreneur, what characteristics come to your mind? Someone
who is easily defeated, or someone who keeps trying, even when facing challenges?
Come up with at least three characteristics of a successful entrepreneur, and write them
here:
Now read the story about Arya, and note which entrepreneurial characteristics she
demonstrates. Then compare your list to the information in Key Facts 9.2
Though Arya never finished primary school, she had big dreams of starting her own
business. Her opportunity for success came when she enrolled in work readiness and
entrepreneurship training programs. During the entrepreneurship training, she learned
different aspects of how to operate a successful business, and was inspired to finally
launch her own business.
Arya started making and selling hot dogs in front of a school. Selling hot dogs seemed to
be a profitable business with little investment. Though she had very little money with
which to start, it was just enough to start small and grow over time.
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Every day, Arya gets up and prepares her hot dog stall. Hot dogs are popular among the
young and old alike. According to Arya, students on their lunch break represent her largest
customer base. Every day, students flow to Arya’s stall to buy her delicious hot dogs
during lunch time. Then again after school, more students on their way home visit Arya
to catch the last batch of hot dogs.
In the future, Arya plans to increase her business to sell other foods in addition to hot
dogs, like grilled chicken and sandwiches. She hopes to obtain a loan in order to expand
her business in the next three years. Lessons on customer care, time management, and
record keeping helped Arya achieve success, and she knows the importance of paying
attention to details. In addition, Arya has learned to deal with unexpected outcomes, and
how to learn from them to keep improving her business.
Because of her training, Arya now has the motivation, knowledge, confidence, and
discipline to build and expand the business she had always dreamed of creating.
Based on Arya’s story, write a least 5 entrepreneurial characteristics that she has. You can
refer to Key Facts 9.2 below.
1. Hard Working: running a business requires a lot of energy and drive. This involves the
ability to work for long hours when necessary.
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
5. Goal-Oriented: success in business depends upon being able to set realistic goals or
targets and to work with determination to achieve them.
6. Persistent: all businesses, even successful ones, face challenges. Being persistent in
solving a problem is one of the keys to being a successful entrepreneur.
7. Willingness to Learn: an entrepreneur knows he/she does not know everything, and
strives to keep learning and adapting to improve the business. All businesses inevitably
contain failures as well as successes. Recognizing and learning from failures is an
essential characteristic of an entrepreneur.
9. Willing to Listen: entrepreneurs listen to other people. They value hearing other
people’s ideas and advice. They evaluate others’ advice, and sometimes make
improvements to their businesses using that feedback.
10. Copes with Uncertainty: being an entrepreneur is much more uncertain than
employment. This uncertainty is about sales and turnover, but it often also exists in
other areas such as material delivery and prices, and bank support. An ability to cope
with this uncertainty without becoming too stressed is a necessary trait of being an
entrepreneur.
11. Builds on Strengths: successful business people base their work upon the strength(s)
they have, such as manual skills, communication skills, selling skills, organizational skills,
writing skills, knowledge of a particular product or service, knowledge of people in a
trade and ability to make and use a network of contacts.
12. Focuses on Customer Service: Customers are essential for a business to succeed, and
successful business owners put good customer service first. They continually build their
customer base.
13. Reliable and Has Integrity: the qualities of honesty, fair dealing and reliability in terms
of doing what one has promised to do are essential traits of an entrepreneur.
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
14. Pays Attention to Details: an entrepreneur keeps track of everything related to the
business. This includes managing time well, keeping records of inventory and customers,
and financial management and planning.
15. Risk-Taker: Entrepreneurs have the ability to take measured or calculated risks. Such risks
involve working out the likely costs and gains, the chance of success and the belief in
oneself to make the risk pay off.
After reading and reflecting on each of the characteristics, provide your answers to the
following questions:
1. Do you think that any Employee in an organization should also possess these
characteristics of being entrepreneurial? Why or why not?
2. Assess the level of your personal entrepreneurial characteristics by putting the following
Characteristics Emoticon
Hard Working
Self-Confident
Communicates Clearly
Profit-Oriented
Goal-Oriented
Persistent
Willingness to Learn
Demonstrates Initiative
Willing to Listen
Focuses on Customer Service
Copes with Uncertainty
Builds on Strengths
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Characteristics Emoticon
Reliable and Has Integrity
Pays Attention to Details
Risk-Taker
3. Which 2-3 characteristics do you think you demonstrate most strongly? Why?
4. Which 1-2 characteristics do you think you most need to improve on? Why?
This is a self-learning activity where you will find one real business owner in your community
and arrange an interview by phone or through an online meeting app. Explain that you want to
know what makes a successful entrepreneur, and would be glad if he/she can share their
experience as an entrepreneur, as well as their advice on how to be a successful entrepreneur,
or a good employee in an entrepreneurial business.
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Questions:
1. How did you get your idea or concept for the business? Was this part of your long-term
career vision?
2. Why do you think you have been successful? What personal qualities or characteristics
have contributed to your success?
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
3. What were the biggest initial challenges to starting your business and how did you
overcome them?
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Sharing is caring
Share the responses and information you got from the interview with one of your family
members or a close friend and ask them to give you their feedback.
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
The Performance Criteria Checklist is an opportunity for you to assess your learning
outcomes in the session and know how well you did in doing the activities in this
session. You will speak to your facilitator to:
1. Share your experiences in completing the session
2. Discuss your development and progress towards the intended skills
3. Plan how you will move forward to continue making progress in the module
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Performance Criteria:
1. Quality Standards
2. Quality Assurance
3. Cost-consciousness
Businesses often have quality standards, or an expected level of quality for the
products or services.
Maintaining the quality of products, and having good customer service, is one way to
keep your customers.
Successful business owners are cost-conscious. This means they know everything has a
cost and are not wasteful with resources, nor do they spend money unnecessarily
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Objectives:
✓ Determine processes and procedures in ensuring quality work in the
workplace
✓ Identify personal attributes that relate to providing quality customer service
Think about a time when you went to a store and thought that the quality of what you
came to buy was either really good or really bad. What made the quality good or bad?
How did the quality impact your decision to buy it or not?
After 3 years of operating her mini snack business, Arya has been able to successfully
grow her business into a bigger one. She now operates a snack house at the front of her
former school. Her snack house offers a menu of hotdogs, sandwiches, burgers, fries,
spaghetti and grilled chicken.
The store has table and chairs for the customers’ comfort. The customers can easily
select their orders because there is an overboard where all the product offerings are
indicated along with the prices. There is a signage that says “Pay Upon Order”. After
paying, customers are assured that their orders will be served within 5 minutes.
Arya’s customers always comment that her snack products are very good and tasty and
prices are affordable. They would also say that service quality is very good too since the
staff are always very pleasant, accommodating to customers, they always say thank you
and smile and that her snack house is clean where customers feel safe to eat and stay.
These are just some of the reasons why they visit at Arya’s Snack House.
And by the way, Arya is looking for 2 staff for her new small snack house in front of
another school! Maybe you want to apply!
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
After reading the continuing story of Arya – the Entrepreneur, answer the following
questions:
1. Based on the story, identify some of the reasons why customers always go back to
Arya’s snack house.
2. In your own words, what do we mean by quality products and good customer service?
Why are these important?
3. How can having a clean and safe environment contribute to maintaining quality in Arya's
Snack House?
- Businesses often have quality standards, or an expected level of quality for the
products or services.
- Quality assurance means meeting quality standards in a product or service,
especially by paying attention to all details when making or delivering the product or
service.
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
- Setting and meeting quality standards, and monitoring quality, helps a business gain
and keep customers.
- All employees have a responsibility to meet the quality standards of the business.
Interview 3 friends or family members and ask about their favorite fast food chain, cafeteria or
restaurant. Have them describe the food, service, value for money, cleanliness and total dining
experience of their favorite restaurant/fast food chain/cafeteria.
Name of Interviewee
Favorite Restaurant/ Fast
Food Chain/ Cafeteria
Reasons for Choosing:
1. Food (Flavor,
Serving Size)
2. Service
3. Value for Money
4. Cleanliness
5. Total Dining
Experience
Anecdote of most
memorable/best dining
experience
Name of Interviewee
Favorite Restaurant/ Fast
Food Chain/ Cafeteria
Reasons for Choosing:
1. Food (Flavor,
Serving Size)
2. Service
3. Value for Money
4. Cleanliness
5. Total Dining
Experience
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Anecdote of most
memorable/best dining
experience
Name of Interviewee
Favorite Restaurant/ Fast
Food Chain/ Cafeteria
Reasons for Choosing:
1. Food (Flavor,
Serving Size)
2. Service
3. Value for Money
4. Cleanliness
5. Total Dining
Experience
Anecdote of most
memorable/best dining
experience
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Objectives:
✓ Determine the importance and benefits of being cost-conscious in the
workplace
✓ Identify various ways for an employee or worker to be cost-conscious
Think of a time when you saw someone being wasteful. Maybe you saw someone throw
away a mobile phone instead of trying to repair it, or a service crew member giving
away 20 ketchup packets for one order of fries. What did you see that was wasteful?
How did you decide that what the person did was wasteful?
We know that Arya is concerned about maintaining quality in her business. Part of
focusing on quality includes being cost-conscious. Read Key Facts 9.4 below for more
information.
• Cost-conscious means being aware that everything has costs, and not being wasteful
with resources. It also means not spending money unnecessarily.
• Employees can be cost-conscious by paying attention to details and not wasting time
or resources.
• Business owners usually appreciate cost-conscious employees, as they save the
owner from spending extra money.
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Background Scenario:
Congratulations! You have been hired as one of the staff of the new branch of Arya’s Snack
House. You know that quality, including being cost-conscious, is important to Arya.
Instruction: Read each example and tick the box for either cost-conscious or wasteful:
Check your answers at the end of the module. If you have questions, you can reach out to the
trainer or someone in your household who knows about keeping costs down for help.
1. Arya, the snack house owner, is cost-conscious. In your own understanding, what do we
mean by cost-consciousness?
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
The common definition is being aware of the cost of various products and services and being
careful not to spend money on unnecessary items. The following are tips for practicing cost-
conscious habits as an employee:
• Pay attention to details: This will help you make fewer mistakes that waste resources.
• Take care of your workspace: Whether you work in a snack house, a clothing shop, a
factory, or a farm, keeping your work area clean and tidy means the equipment will last
longer. Not having to replace equipment very often saves money.
• Remember that time is an important resource: Managing your time well is a way to be
a cost-conscious employee. This means you can do your work, maintaining quality
standards, in the time you have.
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Discuss Key Facts 9.5: Cost-Conscious Practices at Work with a family member or a close
friend who has experienced running a small business, or has worked in a store or small
company, and ask them if they agree on the tips for being a cost-conscious worker. Also
solicit their ideas on cost-conscious practices they have experienced in their own business or
workplaces. Jot down key points from your discussion below.
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Objectives:
How will you get the information that you listed in the previous question?
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Read the Key Facts below to learn more about Business Ideas.
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Rubric: Put a check on the column that shows your rating for the project based on the
statements.
Statement 1 2 3 4
The learner was able to… Beginning Developing Mostly Accomplished
Accomplished
1. Describe the current
situation, challenge or need
2. Identify the appropriate
business to address the
situation, challenge or need
3. Present the basic
information about the
business idea clearly and
logically
4. Describe the customer or
client for the business
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Statement 1 2 3 4
The learner was able to… Beginning Developing Mostly Accomplished
Accomplished
5. Explain the process to
deliver excellent customer
service clearly and logically.
6. Explain the process to
ensure cost-consciousness
clearly and logically.
Now that you have reached the end of the module, let us see if you understand being
entrepreneurial in a workplace. Conduct a self-assessment and complete the table below.
Statements on my experience, knowledge, skills and abilities / Circle YES if you have shown or can do the
Mga pahayag tungkol sa aking kaalaman, kasanayan at statement, NO if not.
kakayahan
Bilugan ang Oo o Hindi kung naipakita o
I can… / Kaya ko nang… nagawa mo na ang mga pahayag.
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Statements on my experience, knowledge, skills and abilities / Circle YES if you have shown or can do the
Mga pahayag tungkol sa aking kaalaman, kasanayan at statement, NO if not.
kakayahan
Bilugan ang Oo o Hindi kung naipakita o
I can… / Kaya ko nang… nagawa mo na ang mga pahayag.
Look at your answers, were there boxes where you circled No? If there are, go back to the
activities in the module that will help you gain the skill identified in the statement. You can also
reach out to your facilitator/trainer to provide you with guidance on what activities you can do
in order to master the skill.
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Objectives:
✓ Correctly answer the questions pertaining to the concepts discussed in the module
End-of-Module Assessment
Congratulations for finishing Module 9: Adopting an Entrepreneurial Mindset in the Workplace
for National Certificate Level I! At the end of every module you will take a short assessment to
see how much you have learned. It will help you and your teacher identify the knowledge and
skills you know and what still needs reinforcing. The results will not affect your ability to continue
in the program.
Structure of the Assessment: It has a total of 10 questions. Some questions are multiple choice
and some questions are true or false. You should choose only ONE answer for each question.
Once you have finished answering the questions, note down any clarifications you want to ask
your instructor.
ENGLISH Tagalog
1. Which of the following is the main 1. Alin sa mga sumusunod ang
objective of business? pangunahing layunin ng negosyo?
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3. The three main activities in any business 3. Ang tatlong pangunahing gawain sa
are: isang negosyo ay ang:
4. True or False. One of the main roles of 4. Tama o Mali. Isa sa mga
an entrepreneur is introducing pangunahing tungkuling ng isang
innovations or improvements to make entrepreneur ay ang pagkakaroon
the business better, more efficient and ng inobasyon at pagbabago upang
more profitable. mas maging mahusay ang negosyo,
maging mas epektibo at lumaki ang
a. True tubo.
b. False
a. Tama
b. Mali
a. Tama
b. Mali
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
7. Which of the following is a way to ensure 7. Alin sa mga sumusunod ang isang
quality at work? paraan upang matiyak ang kalidad
ng trabaho.
a. Rushing to complete work and
leaving a mess a. Madaliin ang pagtapos sa
b. Providing good customer service trabaho kahit na mag-iwan
c. Not listening to your customers ka ng kalat sa lugar ng
and/or coworkers and making trabaho
mistakes b. Magbigay ng mahusay na
serbisyo para sa mga
customer
c. Hindi pakikinig sa mga
customer at katrabaho; at
paggawa ng mga mali.
8. True or False. Employees should always 8. Tama o Mali. Ang mga empleyado
involve themselves in implementing ay dapat sinasali ang salari sa
quality standards in the workplace. pagsunod sa mga pamantayan sa
lugar ng trabaho.
a. True
b. False a. Tama
b. Mali
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Work Readiness Modules on 21st Century Skills | USAID Opportunity 2.0 Program| Philippines Page 44
Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Key to Correction
Rubric: Put a check on the column that shows your rating for the project based on the
statements.
Work Readiness Modules on 21st Century Skills | USAID Opportunity 2.0 Program| Philippines Page 45
Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Statement 1 2 3 4
The learner was able to… Beginning Developing Mostly Accomplished
Accomplished
1. Describe the current
situation, challenge or need
2. Identify the appropriate
business to address the
situation, challenge or need
3. Present the basic
information about the
business idea clearly and
logically
4. Describe the customer or
client for the business
5. Explain the process to
deliver excellent customer
service clearly and logically.
6. Explain the process to
ensure cost-consciousness
clearly and logically.
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Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
End-of-Module Assessment
1. A – To make profit
2. B – Persistence
3. C – Buying, Producing, and Selling
4. A – True
5. A – True
6. C - Meeting quality standards in a product or service, especially by paying attention to
all details when making or delivering the product or service
7. B – Providing good customer service
8. A – True
9. A – Having a dirty, unhygienic and unsafe workplace
10. B – Being aware of the different costs and knowing what will be the result of spending
Work Readiness Modules on 21st Century Skills | USAID Opportunity 2.0 Program| Philippines Page 47