S U DA R S H A N JA L I H A L

S Y S T E M S U P P O R T S P E C I A L I S T , S A P M M

CAREER OBJECTIVE (782) 913-1820

Sudarshan.jalihal.sj@gmail.
Dedicated professional with proven performance in com
management, leadership, and communication. Detail-oriented in
Bangalore, Karnataka
problem-solving and planning. Ready to make an immediate 560072
contribution to your organization.

EXPERIENCE

System Support Specialist

APR 2022 - PRESENT | VF Sourcing India Private Limited, BANGALORE, Karnataka

• Actively listened to vendors, handled concerns quickly related to shipment/logistics movements, and
escalated major issues to concerned support teams.

• Maintained energy and enthusiasm in a fast-paced environment. Worked to maintain outstanding

attendance record, consistently arriving to work ready to start immediately.

• Devoted special emphasis to punctuality and worked to maintain an outstanding attendance record.\
• Delivered services to vendors within specific timeframes.

• Creation of new Vendor IDs in the NGC tool to confirm Purchase orders, update production status, print
carton labels, and enter advanced shipment notice information.

• Solving Tickets regularly in order to fix issues that vendors /factories faces while packing/shipping
goods/printing carton labels/approving commercial invoices.
• Solving Tickets raised by End users related to SAP Fiori/FMS/ECC and fixed accordingly in order to smoothen
the PO works.

• Attending trainings given by MM Consultants to work as a Super User for projects that enabled in our
Organization.

• Provide root cause analysis and solution for incident / problem

• Provide speedy resolution or escalation of operational incident/problem, including liaison with vendors

• Creation of documentation for monitoring baselines

• Have good knowledge in most of P2P concepts like Source List/STO/Goods receipt/Transfer Posting/ PIR/PO
management/MM Integration with other modules like PP,SD and FICO

Senior Data Administrator

OCT 2020 - APR 2022 | VF Sourcing India Private Limiuted, Bangalore, Karnataka

• Monitoring for receipt of customer orders through POs / WOP / emails, order validation, order entry into
SAP and onward execution of same
 • Entering and maintaining purchase orders, Monitoring PO's to ensure timely matching to A/P invoices,
Procuring best pricing and getting deliveries timely for time sensitive items

• Assigning materials to internal vendors and one time vendors by having necessary looks at Plants, Lead
times, procurement Priorities and Transport modes,
• Coordinate with factories and customers for execution of direct factory orders, Generating Purchase orders
to External Vendors for external material and services delivery

• Handling escalations from clients and monitoring overall process function and identify improvement areas
& implement methodologies to maximize customer satisfaction level

• Frequently reviewing open purchase orders and customer orders, provide order visibility to Sales team
through Daily MIS, weekly order status communication to Customer/ Backorder – with tentative dates of
dispatch
• Identifying large gaps between latest forecast and open orders to discuss with ACMs during demand
reviews.

• Working with process owners to ensure processes sustainability

• Reviewing all purchase requisitions for completeness and initiate action on requirements, Work with
Accounting and business partners to ensure POs and invoices match for payment and PO closure
• Processing invoices to account after verified & GRN on account of work completion certificate,

• Rate PO v/s Invoices

Maintain Po/Invoice/Payment Tracker

• Update internal database with order details (dates, vendors, quantities)

• Liaisoning with other functions to ensure alignment & resolution of execution challenge for enhanced
customer experience

• Helping solve problems that affect service, efficiency and productivity, Escalates to concerned in timely
manner, analyses and summarizes data on all facets of operations to drive transparency and objective

• Following-up with Commercial/Master Data Team on inconsistent commercial data, data Modifications,
Rate revisions and any change in master data
• Training new employees on demand planning process/procedures and APO DP system

• Conduct Refresher Training when necessary and keep demand planning community updated on major
process changes

Data Management Administrator

MAR 2015 - OCT 2020 | VF Sourcing India Private limited, BANGALORE, Karnataka

• Undergone training on SAP and IBM related JBA (an AS400 tool) business software tools for learning
Company's SOP for running Business

• Directly worked with Planning and Sourcing team to get deep knowledge about Business and Software tools
• SAP and JBA: PO creation, PO Maintenance: i.e., general amendments in PO like CRD, Price, ship mode etc

• Provided Procurement support for automated Accounts Payable processes including e-Invoicing, scanning
and workflow, Possessed reporting capabilities, electronic invoice user interfaces, supplier networks, and
payment services
• Analyzed existing master data for errors and inconsistencies and perform corrections as needed Derived
and participate in business process and SAP system improvements

EDUCATION

B.E In Electronics And Communication

JUL 2014 | Alva's Institute of Engineering and Technology, Moodbidri, karnataka

LANGUAGES ADDITIONAL SKILLS

• Kannada • Thorough Knowledge in SAP MM

Native
• Worked as Super user for 3
• Hindi Projects(Fiori, F)MS, ECC)
Advanced • Training Material Development

• English • Collaborative Team Player

Advanced
• Defect Analysis and Resolution
• Telugu • Creative Issue Resolution
Fluent