BỘ GIAO THÔNG VẬN TẢI

HỌC VIỆN HÀNG KHÔNG VIỆT NAM

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THỰC HÀNH BẢO DƯỠNG TÀU BAY 2

Đề Tài: QUY TRÌNH BẢO DƯỠNG TRONG BASE

Lớp: 18ĐHKT01

Nhóm thực hiện: Nhóm 2

TP.HCM, ngày 6 tháng 10 năm 2022

 DANH SÁCH SINH VIÊN

HỌ VÀ TÊN MSSV

Võ Hữu Nguyễn Tuấn Tú 1851200020

Hoàng Bá Nam 1851200005

Nguyễn Trọng Nhân 1851200043

Võ Minh Phúc Lộc 1851200012

Trần Linh 1851200010

Bùi Tấn Phát 1851200022

Nguyễn Huy Hoàng 1851200004

Lê Minh Hiếu 1851200013

Chim Varasith 1851200058

Phan Xuân Dũng 1851200045

Nguyễn Đinh Minh Quân 1851200002

Niphaphone Tanpanya 1851200052

Nammavongsa Somchai 1851200051

 MỤC LỤC

1. COORDINATION BETWEEN 2 AMOS WHEN USING THE SAME WIDE BODY

HANGAR OR PARKING AREAS OF VAECO ................................................................ 9

1.1. Scope ...................................................................................................................... 9

1.2. Responsibility......................................................................................................... 9

1.3. General requirements ........................................................................................... 10

2. AIRCRAFT TOWING/PUSHBACK ......................................................................... 11

2.1. Purpose ................................................................................................................. 11

2.2. Definitions ............................................................................................................ 11

2.3. Scope .................................................................................................................... 11

2.4. Responsibility....................................................................................................... 11

2.5. Procedure ............................................................................................................. 11

2.6. General requirements and safety precautions ...................................................... 12

3. CONTRACT MAINTENANCE IMPLEMENTATION ............................................ 14

3.1. Purpose ................................................................................................................. 14

3.2. Scope .................................................................................................................... 14

3.3. Responsibility....................................................................................................... 14

3.4. Procedure ............................................................................................................. 14

4. AIRCRAFT WORK ORDER ISSUANCE AND CONTROL................................... 16

4.1. Purpose ................................................................................................................. 16

4.2. Scope .................................................................................................................... 16

4.3. Responsibility....................................................................................................... 16
 4.4. Procedure ............................................................................................................. 16

5. WORK PACK PREPARATION AND REVIEW ...................................................... 17

5.1. Purpose ................................................................................................................. 17

5.2. Scope .................................................................................................................... 17

5.3. Responsibility....................................................................................................... 17

5.4. Procedure ............................................................................................................. 18

6. CONTROL OF WORK PROCESS AND DOCUMENT DURING MAINTENANCE

PROGRESS ....................................................................................................................... 19

6.1. Purpose ................................................................................................................. 19

6.2. Scope .................................................................................................................... 19

6.3. Responsibility....................................................................................................... 19

6.4. Procedure ............................................................................................................. 19

7. DOCK CONTROL ..................................................................................................... 24

7.1. Purpose ................................................................................................................. 24

7.2. Scope .................................................................................................................... 24

7.3. Responsibility....................................................................................................... 24

7.4. Procedure ............................................................................................................. 24

8. MAINTENANCE DOCUMENT COMPLETION .................................................... 28

8.1. Purpose ................................................................................................................. 28

8.2. Scope .................................................................................................................... 28

8.3. Responsibility....................................................................................................... 28

8.4. Procedure ............................................................................................................. 28

9. AIRCRAFT MAINTENANCE RECORD ................................................................. 29

9.1. Purpose ................................................................................................................. 29

 9.2. Scope .................................................................................................................... 29

9.3. Responsibility....................................................................................................... 29

9.4. Procedure ............................................................................................................. 29

9.5. Archives ............................................................................................................... 29

10. ENGINE RUN-UP .................................................................................................. 30

10.1. Scope................................................................................................................. 30

10.2. Responsibility ................................................................................................... 30

10.3. Purpose ............................................................................................................. 30

11. MANAGEMENT OF TOOL AND EQUIPMENT ................................................ 32

11.1. Purpose ............................................................................................................. 32

11.2. Scope................................................................................................................. 32

11.3. Responsibility ................................................................................................... 32

11.4. General .............................................................................................................. 32

11.5. Management Procedure of T&E ....................................................................... 32

12. RE-CERTIFYING A COMPONENT/ PART REMOVED FROM AIRCRAFT... 39

12.1. Purpose ............................................................................................................. 39

12.2. Scope................................................................................................................. 39

12.3. Responsibility ................................................................................................... 39

12.4. Procedure .......................................................................................................... 39

13. INSPECTION OF REQUIRED INSPECTION ITEM (RII) .................................. 41

13.1. Purpose ............................................................................................................. 41

13.2. Scope................................................................................................................. 41

13.3. Responsibilities ................................................................................................. 41

13.4. Required Inspection Items (RII) Definitions .................................................... 41

 13.5. Procedure .......................................................................................................... 42

14. SUSPECTED UNAPPROVED PARTS REPORTING .......................................... 44

14.1. Purpose ............................................................................................................. 44

14.2. Scope................................................................................................................. 44

14.3. Responsibility ................................................................................................... 44

14.4. Investigation And Reporting ............................................................................ 44

14.5. Product Recalled And Rework Procedures ...................................................... 45

14.6. Quality Control Records ................................................................................... 46

15. CONTINUITY OF INSPECTION .......................................................................... 47

15.1. Purpose ............................................................................................................. 47

15.2. Responsibility ................................................................................................... 47

15.3. Continuity Of Inspection .................................................................................. 47

15.4. Handover Sheet ................................................................................................. 48

15.5. Partial Inspection .............................................................................................. 48

16. REPORTING OF MANDATORY OCCURRENCES TO THE COMPETENT

AUTHORITY, OPERATOR AND MANUFACTURER ................................................. 49

16.1. Purpose ............................................................................................................. 49

16.2. Scope................................................................................................................. 49

16.3. Responsibility ................................................................................................... 49

16.4. Procedure .......................................................................................................... 49

16.5. Archives ............................................................................................................ 50

17. FINAL INSPECTION ............................................................................................. 51

18. RETURN OF AIRCRAFT PART/ MATERIALS TO STORE .............................. 52

18.1. Purpose ............................................................................................................. 52

18.2. Scope................................................................................................................. 52

18.3. Responsibility ................................................................................................... 52

18.4. Procedure .......................................................................................................... 52

Hình 1: Quy trình bảo dưỡng trong Base
1. COORDINATION BETWEEN 2 AMOS WHEN USING THE SAME
WIDE BODY HANGAR OR PARKING AREAS OF VAECO

1.1. Scope

This procedure is applicable to the coordination between VAECO and customer in

the following cases:

‐ A hangar lease contract (other AMO) for aircraft maintenance activities at the wide
body hangar of VAECO at the same time
‐ A parking area (including engine run up area or washing area) lease contract
(customer) for services/maintenance under responsibility of other AMO/Customer
such as but not limited to: parking aircraft, aircraft maintenance activities, engine
run-up, aircraft washing at parking areas of VAECO

1.2. Responsibility

‐ Customer is responsible for:

• Inform VAECO of the specific schedule for using the hangar/ parking areas
• Perform maintenance work for the customer's aircraft in specified areas in the
hangar/ parking areas
• Keep tool and equipment, part/ materials, barrier, signs... of customer within the
specified areas in the hangar/ parking areas;
• Provide a list of customer maintenance staff and ensure that the maintenance
staff perform maintenance work comply with VAECO's procedures about
security and safety when entering and leaving the specified areas in the hangar/
parking areas
• Promptly notify VAECO in situations that arisen during maintenance activities
(lost of tool and equipment, maintenance event/ occurrence...).
‐ VAECO is responsible for:
• Arrange hangar/ parking areas slot according to customer’s requirements;
 • Perform towing customer’s aircraft into the hangar or coordinating with the
customer to tow the customer's aircraft into the hangar
• Promptly notify Customer in situations that arisen during maintenance (lost of
tool and equipment, maintenance event/ occurrence...).
• Supervising security to customer maintenance staff when performing
maintenance work at VAECO.
• Supervising the compliance of customer maintenance staff when performing
maintenance work in the hangar/ parking areas with VAECO's related
procedures and coordinate to handle arisen situations.

1.3. General requirements

‐ BPD shall deploy training courses about VAECO's related procedures to the
customer maintenance staff performing maintenance work on customers' aircraft,
including:
• VAECO SOP Chapter 4: General safety requirements
• Procedure on fire prevention and extinguishing
• Customer maintenance staff who tow customer’s aircraft into/ out the hangar/
parking areas must be trained in the VAECO SOP 6.1
‐ The specified customer’s aircraft maintenance areas in the hangar/ parking areas
flexible barriers/fances and warning signs to minimize risks
‐ Customer maintenance staff must wear labor protective clothing
‐ QC Divisions (HAN and HCM) supervise the compliance of customer maintenance
staff when performing maintenance work in the hangar with VAECO's related
procedures.
‐ Security Division checks, supervises the security to customer maintenance staff
when performing maintenance work at VAECO.
‐ When situations arisen customer notifies relevant department/ center of VAECO for
coordination processing, investigation.
2. AIRCRAFT TOWING/PUSHBACK

2.1. Purpose

To ensure that aircraft towing/ pushback are performed safely to human, aircraft/
aircraft component, ground equipment and in accordance with current applicable airport
authority regulations and customer requirements

2.2. Definitions

‐ Pushback: moving of AIRCRAFT from parking position to taxi position by use of

specialized ground support equipment.
‐ Towing: moving of AIRCRAFT other than pushback operations, with/ without load
on board by use of specialized ground support equipment.
‐ Towing leader: is usually a headset man if headset can be used during towing or
assigned appropriate staff in special towing cases.

2.3. Scope

This procedure is applicable for towing/ pushback of aircraft around VAECO

facility and Ramp area for all aircraft types handled by VAECO.

2.4. Responsibility

‐ RMC/ BMC are responsible for AIRCRAFT towing/ push back and assigning
towing/ push back personnel.
‐ RTD/BTD is responsible for coordinating the operation of AIRCRAFT towing/
push back and arranging airplane space within VAECO facility.
‐ Related Ground Support Manager of MSC is responsible for providing towing
equipment (tractor and tow bar) and assigning tractor driver.

2.5. Procedure

Aircraft towing are performed with towbar or towbarless tractor consists of a

minimum of three agents:
 ‐ Tractor driver is responsible for towing routing, operating of tractor/ tow bar
Tractor driver shall be qualified as specified in “Tài liệu kiểm soát hoạt động Trang
thiết bị mặt đất – Part 1, paragraph 1.6.5.1”
‐ Cockpit man is responsible for operating of required A/C systems for towing.
Cockpit man shall be qualified A2 function as specified in SOP 10.1.2.2 or 10.1.4.2.
‐ Towing leader (headset man/ assigned staff) is responsible for controlling of whole
towing/ pushback operation, coordinating of towing/pushback personnel. Towing
leader shall be trained this SOP 6.1 procedure. Headset man or assigned staff shall
be and qualified as specified in SOP 10.4.2.9.

2.6. General requirements and safety precautions

Towing/ push back preparation, checks and operations should be performed IAW
relevant aircraft maintenance data (AMM), airport authority requirements and customer
procedure.

2.6.1. Movement
‐ Maximum speed of tractor during towing/pushback is 10km/h. Maximum speed of
tractor without aircraft is 25km/h.
‐ Towing/pushback must be followed appropriate marking line
‐ DO NOT use reverser gear to tow aircraft
‐ DO NOT suddenly change speed.
‐ The position of Towing leader when move with aircraft is at front and on the left
hand side (except ATR), maintains the minimum distance 3 meters away from the
nose gear, tow bar while aircraft is moving. Never walk in or forward of the path of
tractor or nose wheel. Keep away from engine suction area.
‐ Towbarless tractor or towbar, towbar tractor must be aligned with aircraft before
towing/pushback.
‐ Towbar wheels must be completely retracted before start moving the aircraft (if
applicable).
‐ All doors of aircraft are closed except service panel door (which is used to attach
headset) or in abnormal condition.

2.6.2. Communication and Signal

‐ Communication must be maintained between towing team and ATC at all times.
The following but not limited to communication methods shall be applied to ensure
accuracy and on-time communication depend on requirement of applicable airport
authority and aircraft’s configuration:
• Between cockpit and ATC: Using VHF on aircraft; or
• Between tractor and ATC: Using towing vehicle’s radio equipment or portable
radio equipment
‐ Communication between staff of towing/pushback team (tractor driver, cockpit
man, Towing leader, clearance monitor) must be maintained at all times
‐ At night time, under extremely weather conditions (rain, fog,..), aircraft strobe light,
Nav lights, towbar/towbarless tractor headlight and signal light must be turn on
during towing/push back
3. CONTRACT MAINTENANCE IMPLEMENTATION

3.1. Purpose

To ensure the customer requirements as specified in the contract between VAECO

and customer are followed.

3.2. Scope

This procedure is applied for deploying and implementing the customer contract/
order/ request in VAECO.

3.3. Responsibility

‐ Director of BPD is responsible to contact customers for necessary information, work

package content and to explain and develop the contract that had been signed with
Customers to the appropriate Department/ Center.
‐ Director of QAD is responsible to:
• Evaluate Customer Questionnaire (VAECO Form 6024) received from
customer;
• Summarize the procedures of the customer and incorporate into the Quality
Notice (QN) if necessary.
‐ Director of MCC, EGD, RMC, BMC. LGC and CIMC are responsible to implement
the customer requirements as specified in the contract and QN (if any).
‐ Directors of HRD are responsible to implement the training of customer’s
procedures.
‐ Director of TC is responsible for nominating and controlling in-house instructors.

3.4. Procedure

‐ Deploying the customer’s contract

Deploys maintenance contracts to appropriate maintenance centers/ departments via

a decision/ letter. The deploying includes but not limited to:
 • Maintenance location.
• Type of maintenance service.
• Responsible for each party (VAECO and Customers) about providing and
controlling of T&E, Part & Material…
• Responsible for the appropriate maintenance center/ department.
‐ Receiving and deploying the customer’s contract/ order
‐ Performing the A/C maintenance at BMC
‐ Performing the A/C maintenance at RMC
‐ Performing the A/C component maintenance at BMC and CIMC
‐ Performing the A/C maintenance outside the approved location
4. AIRCRAFT WORK ORDER ISSUANCE AND CONTROL

4.1. Purpose

To ensure the Work Order (WO) is issued and managed in accordance with the
customer’s maintenance requirements.

4.2. Scope

‐ Applicable Department/ Center: MCC, RMC, BMC, CIMC.

‐ Applicable Object: The aircraft maintained IAW customer’s requirement.

4.3. Responsibility

‐ Director of MCC is responsible to issue and deploy the WO for the following work
in compliance with customer maintenance requirements:
• A/C maintenance work and OOP maintenance requirements; ADD rectification,
defect trouble-shooting;
• Engine/ landing gear replacement;
• AD/ SB implementation;
• Other complex work that requires an EO to implement;
‐ Director of CIMC is responsible for issuing WO to perform rectification of cabin
interior/ IFE defects.
‐ Maintenance centers are responsible for issuing WO to perform non-routine work,
defect rectification…;

4.4. Procedure

‐ Work order classification

‐ Work order issuance
‐ Work order control
‐ Archives
 The completed WO and related maintenance records are kept at the Technical
Record section of MCC for at least two years.

5. WORK PACK PREPARATION AND REVIEW

5.1. Purpose

To ensure the Work Pack (WP) preparation and review is performed properly to
meet the customer’s requirements.

5.2. Scope

Applied for preparation of the WP for applicable aircrafts as specified in the contract
with the operators (such as VNA, PA, K6) and review of the WP prior to conducting the
maintenance.

5.3. Responsibility

‐ Director of MCC is responsible to:

• establish the WP as specified in the contract or receive WP from BPD and ensure
that job cards, worksheets, preload requirements and related documents are
adequate and satisfied.
• adjust the schedule of WP performance within the deadline and assign
appropriate maintenance centers for implementation of the WP.
‐ Director of LGC is responsible for preparing all required parts, material specified in
the preload requirement.
‐ Director of MSC is responsible for controlling and ensuring the sufficiency of Tools
& Equipment specified in the preload requirement, preparing all required tools,
equipment as required by MCC.
‐ Director of QAD is responsible for assigning CAT C C/S to review work package
assessment/preparation process to ensure all customer requirements within VAECO
scope of work, ensure T&E, parts, material and manpower are available before
maintenance work is implemented.
 5.4. Procedure

‐ Work pack preparation

‐ Work pack review
‐ Pre-input meeting
‐ Archives
• The pre-input meeting minutes are kept at BPD at least 24 months after the WP
completion.
• The copy of pre-input meeting minutes are kept at the respective maintenance
center at least 3 months after the WP completion.
6. CONTROL OF WORK PROCESS AND DOCUMENT DURING
MAINTENANCE PROGRESS

6.1. Purpose

This procedure is promulgated to ensure:

‐ All aircraft related work tasks are reviewed, approved and issued as appropriate so
that all work carried out on the aircraft are valid and current
‐ Proper control of aircraft work and maintenance documents (Job cards, Worksheets,
and Non-Routine Cards) for accountability and traceability.

6.2. Scope

This procedure is applied for controlling of work processes and maintenance

documents during base maintenance

6.3. Responsibility

‐ BPD staff is responsible to cooperate with customer to handle additional task and
non-routine work arisen during maintenance process.
‐ MCC are responsible to corporate with BPD and relevant maintenance center to
evaluate performing ability, schedule impact of additional task and non-routine
work.
‐ Maintenance staff is responsible for the completion of the work he performs.
‐ Production planner is responsible to maintain maintenance documents to be valid
and current to the work carried out on the aircraft.
‐ CAT C C/S is responsible to know the progress of the maintenance and issues that
may affect the maintenance progress and quality.

6.4. Procedure
6.4.1. Procedure for generation of work document:
‐ All forms used to maintain the A/C must meet the customer requirements by
using correct Customer Form
‐ After reviewing the WP and all NRC raised after preliminary inspection, the
assigned Production planner establishes NRC list
‐ Any job cards, worksheets withdrawn from WP are recorded in List of
acceptable deferred tasks with concurrence of the customer and in compliance
with customer operation procedure before the aircraft is returned to service.
‐ Additional maintenance work required by customer during maintenance shall be
only received by BPD. BPD transfers it to MCC for evaluation performing
ability, schedule impact. Upon evaluation received from MCC, for work that not
included in the contract, Production Planner issues Non-routine Work/Work
pack Change Request and send it together with additional task list to BPD for
getting sign from BPD and approval from customer. After received customer’s
confirmation from BPD, MCC deploys to related MCs for performance.
‐ For VNA Aircraft, job cards/ worksheets for Additional Maintenance Work are
issued by MCC and transferred to maintenance center for performing. Additional
Maintenance works are recorded
‐ The Production Planner validate all maintenance documents (job cards,
worksheets, NRC, JCAS, WO…) by appending stamp on the upper right corner
of the first page of those documents
‐ If any maintenance document is declared lost, The Production planner is
informed for the issuing of a duplicate copy. Any duplicate copy issued to
replace the original job card must be approved by the Production planner and
stamped “Duplicate copy”. The qualified maintenance staff and authorized staff
who had worked and inspected the job sign and stamp on the duplicated job card
or NRC after verifying that the job has been properly performed.
6.4.2. Customer Work instructions and furnished worksheets
‐ All customer work instructions and documents released for compliance on
aircraft/parts are checked by the production planner for completeness of the
work scope and specification, and availability of referenced work documents.
‐ All released Job cards and worksheets are properly indexed according to the
customer furnished index sheets.

6.4.3. Master Job card/ Worksheet index and NRC list

‐ When the customer furnished index sheets is not provided by customer, before
the maintenance visit the production planner should prepare the Master Job
cards/Worksheets index, NRC list, other related forms and attachment, and then
send this package to the Dock control room one day before the work start
‐ The Master Job cards/Worksheets Index must be available at the aircraft work
document trolley/ rack and not to be removed from its designated location.
‐ Production planner gathers completed maintenance documents (Job
cards/worksheets and NRCs) that are duly signed and checked by authorized
staff, from the designated rack together with Master Job card/ Worksheet Index
or NRC list and transfer them to QC inspector for checking.
‐ QC inspector checks all maintenance records for completeness (to ensure:
Proper entries in required block; Proper signature, date and stamp; All concerned
pages are sufficient; Proper cross-references for traceability; Good physical
condition; Certificates/ Serviceable tags are attached where applicable) and
accuracy of entries and indicate this by stamping in each work documents. Any
concern about safety issue must be reported to CAT C C/S. CAT C C/S shall
assess, coordinate with related personnel, department to find the solution. The
solution must be accepted by CAT C C/S before implementing.
‐ After certified by QC inspector, Production planner registers in computer system
(E.g. AMASIS) and indicate that the work has been done by stamping, signing
and specified the performed date in column “Performed” of the Master Job card/
 Worksheet Index or NRC list or Customer Forms for the said job card/worksheet
and NRC respectively

6.4.4. Maintenance document workflow

Maintenance staff is to process the entire maintenance document (Job cards/
worksheets /NRCs, etc.) flow as follows:

‐ Maintenance staff is to pick up maintenance document with attached related

maintenance data from the Dock Control Room,
‐ Production planer is responsible for prepare all maintenance data for the routine
work (referred in the job cards, worksheet). Maintenance data which are used
for the non-routine work (Referred in NRC, JC/NRCC Form, SRO…) is
prepared by authorized staff.
‐ For the work steps accomplished maintenance document and related
maintenance data are signed off progressively by each respective trade. This is
to ensure that every phase of the work process is certified and also for work
continuity purposes. When completed, maintenance document and related
maintenance data are put in “Sign off” area.
‐ If a work process is stopped midway, maintenance documents and the related
maintenance data are to be signed to the last process step carried out and to be
put in “Work in progress” area. This allows continuity and eliminate the
duplication of work.
‐ If work cannot be accomplished due to unavailability of parts or awaiting
Engineering instruction, the maintenance document and related maintenance
data are to be put in “Awaiting Parts / Instructions” area.

Authorized staff checks completed maintenance documents especially the NRCs for
completeness and appropriateness of entries. Authorized staff affixes his/her stamp and
signature upon vetting to indicate that the completed work document was satisfactory. For
traceability and record keeping process, document vetting must consider the following:
 ‐ For work that involves replacement or installation of serialized aircraft
parts/components, authorized staff and Technician must ensure that the Part
Number (P/N), Serial Number (S/N) and GRN are clearly annotated on the
appropriate portion of the maintenance document (NRC, worksheet...). Copy of
Release/ Return to Service certificate such as FAA Form 8130-3, EASA Form
1, CAAV Form 1 or equivalent and Serviceable tag must be attached together
with the completed work documents.
‐ For work that involves usage of consumable materials, whole or partial (e.g.
paint, adhesive, sealant, etc.), and replacement or installation of Standard Parts
(e.g. bolts, nuts, washers, rivets, etc.), authorized staff and Technician must
ensure that the Part Number (P/N) and GRN are clearly annotated on the
appropriate portion of the document (NRC, worksheet...). Copy of Certificate of
Conformance/ Compliance (C of C) and document to prove the equivalency need
to be attached to the completed work documents in case using of substitute
material

Production planner monitors and tracks the checking of these completed work
documents for completion before they are routed to Technical Record Section
7. DOCK CONTROL

7.1. Purpose

To define normal work procedures pertaining to the Dock Control. These procedures
may at times be modified to meet the special contractual requirements of specific
customers.

7.2. Scope

This procedure is applied for the dock control during base maintenance.

7.3. Responsibility

‐ Manager of the related TD is overall responsible for the proper control of the Dock
Control Room and for ensuring that this procedure is enforced and maintained.
‐ Production planner is directly responsible for controlling of all activities in the Dock
Control Room.
‐ All maintenance personnel under management of Foreman ensure that all
requirements in respect of the Dock control room are properly maintained.

7.4. Procedure

7.4.1. General
‐ The Dock Control Room is the information center for the aircraft being worked
on.
‐ All job cards/ worksheets are prominently displayed according to zones and
trades inside the Dock Control Room.
‐ All requests from maintenance staff for drawings, manuals, technical assistance
or purchases are processed through the Dock Controller.
‐ The maintenance documents that took out of the Dock control room for working
purpose and must be returned back to the Dock Control Room when the work is
completed or at the end of each working shift.
‐ Exceptions to this procedure may be necessary at times to meet the requirements
of certain customers. The related TD Manager or his delegate determines the
exceptions in consultation with the customer.

7.4.2. Production planner (Dock controller)

‐ The Production Planner prominently displays Aircraft General Information. The
Aircraft General Information contains the pertinent information to identify the
A/C such as:
• Customer name.
• Aircraft Registration Number and/or Type, model, Manufacture Serial
number (MNS);
• Engine type.
• Check type.
‐ Maintain good housekeeping in the Dock Control Room.
‐ After receiving an incoming work package from MCC the Production Planner
in-charge shall:
• Check the work package against the Customer tally list for completeness.
• Assign job and control numbers to the individual work sheets.
• Ensure that all drawings or references called for in the work are available.
• Load maintenance documents on the work boards and issues for maintenance
as per the established maintenance timetable.
• If using hardcopy pre-printed NRC, issue blank serialized NRC to
Maintenance staff for defect write-up. Maintenance staff books out the
required number of serialized NRC and initial on the NRC list
• Keep track of the removal of any task cards via Task card booking in & out
records.
 7.4.3. As the project progresses, the Production Planner shall
‐ Maintain all printed maintenance data up to date. In case the maintenance data is
updated during work performance respective TD staff evaluates the requirement of
T&E and part/ materials and requests for supply to continue the work.
‐ Check all maintenance documents for proper filling and signing in accordance with
the progress and status of the work being completed. When work is completed,
he/she is to ensure that all related worksheets are duly sign-off with the relevant
signatures and stamps of the authorized staff, date of completion.
‐ Sign and stamp on the Master job cards/worksheets index and NRC list to signify
the completion of the worksheets and keep the completed sheets progressively, as
all Routine and Non-Routine cards are completed.
‐ Receive maintenance documents and related maintenance data from maintenance
staff and put in “In-progress” or “Sign off” area accordingly.
‐ Complete the required operation in computer system (AMASIS…) and keep all
completed Job cards, worksheets, NRCs… that checked by QC inspector in
“COMPLETED WORKS” area.
‐ Receive all TAR and register in the TAR Index before conveying to the Tech service
section or MCC.
‐ Conduct a worksheet audit at the appropriate time to ensure all Routine task cards,
NRC, Engineering Orders, Technical Assistance Request and related paperwork are
accounted for accountability. Daily, work progress is to be reported to the CAT C
C/S and Aircraft Manager (Foreman). CAT C C/S shall assess all discrepancies and
coordinate with related personnel, department to find the solution. The solution must
be accepted by CAT C C/S before implementing.
‐ Gather and send all OPM Requirement Notices to MCC whenever there is a new/
revised/ terminated OPM requirements arisen during maintenance for updating to
new OPM Requirement Control Sheets.
‐ Ensure that the Control Room is cleared of all documents belonging to the project
just completed after the aircraft departure.
 7.4.4. Maintenance staff
‐ The foreman and the trade engineers (Zone/Team leader) in charge shall determine
the job priorities and assign work to the crews accordingly.
‐ All paperwork to be taken out must be brought to the attention of the Production
planner (dock controller).
‐ Any partially completed task card waiting for work continuation or other trades is
returned to the dock control room daily. Worksheets that are booked out to
workshops can be returned upon completion of jobs if it is not practical to return
them daily.
‐ When the work step is completed, the performer completes maintenance documents
IAW SOP 5.6.
‐ When the work is completed or is stopped due to shift change or whatever reason,
maintenance staff returns the maintenance document with related maintenance data
attached to Production planer.
‐ Component removals from aircraft are tracked by the use of a List of Replaced
Component where part number & serial number of removed/installed items are
recorded.
‐ All authorized staff working on each assigned aircraft are to provide name, and
stamp approvals on the Maintenance staff register. This identifies the name &
approval stamp of the engineer
8. MAINTENANCE DOCUMENT COMPLETION

8.1. Purpose

To ensure that all completed works on aircraft or components are recorded

IAW applicable regulatory authority and the customer/ operator.

8.2. Scope

This procedure is applied for completing the document for the aircraft/ aircraft
component of VAECO’s customer.

8.3. Responsibility

Authorized staff is responsible for the document completion of the work

step(s)/ subtask(s)/ task he performs and/or inspects.

8.4. Procedure

‐ Maintenance document completion

‐ Task sign-off
‐ Maintenance document completion review
‐ Aircraft maintenance record update in AMASIS for VNA.
9. AIRCRAFT MAINTENANCE RECORD

9.1. Purpose

To ensure aircraft maintenance records are properly transferred to the

customer (operator) and achieved in VAECO after the completion of aircraft
maintenance IAW applicable regulations and customer’s requirements.

9.2. Scope

This procedure is applied for aircraft maintenance record processed in VAECO.

9.3. Responsibility

‐ The BTD/ RTD/ CIMC is responsible

‐ Technical Record section is responsible for keeping the original maintenance
records of contracted operators (VNA, PA…) as specified in the contract and
all copies of maintenance records performed by VAECO (hard copies and/or
scanned files).
‐ Director of BPD is responsible to transfer maintenance record to customer.

9.4. Procedure

‐ General requirements
‐ A/C maintenance records after base maintenance
‐ A/C maintenance records after ramp maintenance
‐ A/C maintenance records handover, log book entry and keeping
‐ Maintenance record re-creation.

9.5. Archives

‐ Acknowledgement receipts of Technical Record section are maintained on file

in the Technical Record section for 02 years.
 ‐ Acknowledgement receipts of customer are maintained on file in the BPD for
02 years.

10.ENGINE RUN-UP

10.1. Scope

This procedure is applied for Engine Ground Run in VAECO facilities.

10.2. Responsibility

‐ Maintenance center is responsible for:

• Determining positions in VAECO parking areas which will be used to
engine ground run with idle power.
• Coordinating to QAD (Quality Assurance Department), EGD
(Engineering Department) to implement risk assessment of
positions which will be used to engine ground run with above idle
power.
‐ Director of EGD/QAD are responsible for Preparing/Approving drawing “SƠ
ĐỒ VỊ TRÍ NỔ MÁY TRÊN SÂN ĐỖ VAECO HAN/HCM” with the
approved positions and conditions for engine ground run with above idle
power.

10.3. Purpose

‐ To ensure the Engine Ground Run performed safely in VAECO facilities

(parking areas) is in compliance with applicable regulation.
‐ Engine ground run must be strictly performed approved maintenance data/
procedure and strictly follow engine safety precautions to prevent:
• Injury to persons;
• Damage to engine/equipment.
‐ During engine ground run process, maintenance center must assign applicable
authorized staff to perform that person/ground equipment can recognize and
stay away hazard areas, and are affected by inlet suction and exhaust wake.
‐ To determine and update new position, which is used for engine ground run
with above idle power, following conditions must be followed:
‐ Must identify hazards and demonstrate methods to meet engine run-up safety
requirements and include but not limited to:
▪ Hazard areas, which are affected by inlet suction and exhaust wake;
▪ Method, which will be used to warn, communicate during engine run
up process to make sure person/ground equipment can recognize and
stay away hazard areas.
‐ The risk assessment has been reviewed and approved by Quality Assurance
Department.
‐ All approved positions and conditions for engine ground run with above idle power
must be shown in drawing “SƠ ĐỒ VỊ TRÍ NỔ MÁY TRÊN SÂN ĐỖ VAECO
HAN/HCM” that prepared by EGD and approved by QAD.
‐ EGD control and upload approved “SƠ ĐỒ VỊ TRÍ NỔ MÁY TRÊN SÂN ĐỖ
VAECO HAN/HCM” on VAECO Website\EGD’s Technical report Module.
11.MANAGEMENT OF TOOL AND EQUIPMENT

11.1. Purpose

To ensure all tools and equipment used

11.2. Scope

This procedure is applied to all tools and equipment (T&E) used or borrowed

11.3. Responsibility

Technical staff who use the T&E is responsible for:

‐ Properly using the T&E IAW (In Acorrding With) manufacturer instructions;
‐ Keeping and performing minor maintenance IAW manufacturer requirements;
‐ Reporting to his manager when finding a tool/ equipment is lost or damaged or
Calibration Stamp/ Calibration Control label/ Maintenance Control label are
damaged/ peeled off.

11.4. General

‐ Only T&E that specified in Technical Data or equivalent one can be used for
maintenance.
‐ Maintenance staff can only use provided or borrowed T&E from Tool store. Usage
of self-equipped T&E or T&E from unapproved sources is strictly forbidden.
‐ Maintenance staff can only use the test and measuring tool/equipment that is
controlled IAW procedure 8.10.
‐ The person who manages the tool/ equipment issues and attaches Usage Notice
(VAECO Form 0016) or equivalent tag to specify all liquid being used/ contained
in that tool/ equipment. The maintenance staff can only use the liquid specified in
the tag refill/ maintain that tool/ equipment.
‐ T&E shall be kept IAW requirements of the manufacturer.

11.5. Management Procedure of T&E

 11.5.1. Storage and keeping of tool/ equipment in Main Tool stores
‐ Specific and non-specific T&E to be shared are kept in the Tool store of MSC/ DAD
Branch.
‐ T&E that have serial number is entered in AMASIS and placed properly on the
racks/ location as specified in the AMASIS.
‐ For T&E equipment which have accompanied accessories (hereafter called tool-kit),
they shall be identified with the main item. The accessories shall be controlled by a
contents list to be kept in the kit or attached on the T&E, listed all items in the kit.
The format of the contents list shall include Part No. (if applicable), description of
tool and quantity.
‐ The Tool-kit shall be properly arranged or configured as required by OEM (Original
Equipment Manufacturer) (if available).
‐ All un-serviceable specific T&E shall be tagged with a Tool/ Equipment
Unserviceable tag and be segregated at the separated area.
‐ The temperature and humidity of the tool store shall be controlled and recorded at
least twice every day.
‐ Additional requirements applied for torque wrenches:
• Torque wrench must have appropriate end seal and cap which prevents
unauthorized adjustment and ensures calibration integrity.
• The person who receives the torque wrench before putting it into storage shall
check it to make sure:
▪ The cap remains intact.
 If the cap is missing or broken, the cap shall be replaced by a new
one.
 If the end seal is missing or broken, the torque wrench shall be sent
to re-calibration.
▪ Torque wrench is set at its minimum value during storage.
 11.5.2. Maintenance control of T&E
‐ MSC establish maintenance program, maintenance plan and maintenance worksheet
for each T&E basing on the OEM tooling instruction manual or experiences and
ensure that they are properly maintained in accordance with the original equipment
manufacturer’s recommendations. All aircraft support equipment shall be at least
cleaned and checked/ inspected periodically to ensure they are serviceable and
safety for use. After approval by the MSC the maintenance program shall be entered
in the management software.
‐ Maintenance program, Maintenance plan and Tool/ equipment maintenance
worksheet are uploaded to server by MSC.
‐ MSC is responsible for co-ordinate with maintenance centers to register T&E to
website, including:
• Description/ Name of T&E;
• Part Number;
• Serial Number; d. Center/ Department that is assigned to manage the T&E;
• Type of maintenance;
• Maintenance schedule;
• Operation (hours/ cycle/ day) …
‐ Every month, on the 20th day (or the next working day if that day is holiday), MSC
lists all maintenance required T&E that are expired up to the end of the next month,
and send to related maintenance centers. After receiving "LIST OF TOOL AND
EQUIPMENT TO BE MAINTAINED", related department/ center will review and
report back to MSC if there is any discrepancy in this list.
‐ At time to maintain T&E, if there is any difference from the plan issued by MSC,
the maintenance center who received the "LIST OF TOOL AND EQUIPMENT TO
BE MAINTAINED" actively implement plan to carry out maintenance of T&E and
report back to MSC for correcting.
‐ Maintenance center who manages the T&E performs all maintenance work within
its capability. For the work out of the Maintenance center’s capability but within the
capability of the MSC, it is cleaned, packed and sent to MSC for maintenance. The
Maintenance of T&E shall be implemented IAW manufacture’s document. The
information of work performed shall be recorded in book sheet (minor maintenance/
servicing) or worksheet. The T&E operation (weekly) information shall be updated
on website by the Maintenance center who manages the T&E.
‐ Maintenance centers who perform T&E maintenance send copy of completed Tool/
equipment maintenance worksheet to MSC to review and upload to server.
‐ The person who maintains the T/E or who manages the T/E if it is not maintained
(outsourcing) attaches the maintenance control stamp to the T/E at visible position
with the information of the next soonest maintenance due. Before attaching the new
maintenance control stamp, the old maintenance control stamp must be removed.
‐ The T&E which cannot be performed maintenance on time is attached with
unserviceable tag and informed MSC about reason by maintenance center who
manages the T&E.
‐ In case the maintenance/ repair of T&E are beyond VAECO capability, Department/
Center who manage the T&E shall work out the solution/ work scope for sending
that T&E to manufacturer.

11.5.3. Distribution of tools and determining tool serviceability prior

to use
‐ Only employees on the list that maintenance centers send to MSC and DAD Branch
can borrow T&E.
‐ For customers who have a contract to borrow T&E for maintenance, assigned BPD
staff registers and controls VAECO's T&E used by customers.
‐ When the T&E are required for maintenance activities, distribution and return of
T&E must be conducted as follows:
 • For the T&E managed at Line Tool Stores (HAN/ HCM/ CIMC exclude T&E
assigned to out station)/ Base (HAN/ HCM/ CIMC) Tool Stores: The borrowing/
returning of T&E is controlled by AMMIS software.
• For the T&E managed at Main tool stores: The borrowing/ returning of T&E is
controlled by AMASIS software and Tool Inventory and Control.
‐ All tools/ equipment shall be put in tool stores where they are controlled by Tool
keeper (also called Tool store keeper). Tool keeper check physical condition,
maintenance due date and accompanied document of T&E to ensure that only
serviceable T&E are distributed for maintenance activities.
‐ While borrowing of T&E the borrower shall check physical condition, calibration/
maintenance due date and accompanied technical document. For the Toolbox, the
borrower must check all the items in Toolbox to make sure it is matched with the
attached Tool list. For the tool-kit, the borrower must check for ensuring the tool-
kit is arranged according to the attached photo, layout and matched the list of
content.
‐ The information including name and company ID of borrower description, borrow
date, A/C registration that T&E used for, EO/ WO/ Task card/ NRC number (for
B787 maintenance laptops in the remark column), estimated return date shall be
entered to in AMMIS software (for Line/ Base tool stores) by the Tool keeper.
‐ In the case that AMMIS software could not be used, the borrower shall record all
required information and sign into the Tool Inventory and Control Record. The Tool
keeper shall transfer such information in Tool Inventory and Control Record to
AMMIS software right after AMMIS software ready to be used.
‐ Maintenance staff that uses T&E for maintenance activities is responsible for
performing verification of aircraft or component is clear of all T&E after completion
of maintenance.
‐ Borrowed T&E from Tool store must be returned to Tool store before completion
of each working shift. T&E borrowed from Tool store for long time usage (more
than one working shift) must be registered with Tool keeper. If work is not finished
 within one working shift, the handover of T&E is performed IAW SOP Chapter 6.4.
The staff who takes over the T&E must return it to the tool store after work
completion.
‐ Before returning, the borrower must ensure all items in Toolbox/ Tool kit is matched
with the attached Tool list (VAECO form 2063)/ contents list. And tool-kit must be
arranged or configured as per the attached photo or layout.
‐ If the tool is not returned within registration time, the tool keeper shall contact with
the borrower or his manager (if necessary) for the tool return or reregistration.
‐ When receiving of T&E, Tool keeper shall:
• Check status and accompanied document of tool/ equipment (if any) then record
all necessary information (return date, status of T&E, Tool keeper’s name & ID)
to AMMIS software (for Line/ Base tool stores) or Tool Inventory and Control
Record (for Main tool stores).
• In the case that AMMIS software could not be used, Tool keeper shall record
those information and sign in the Tool Inventory and Control Record. The Tool
keeper shall transfer such information in Tool Inventory and Control Record to
AMMIS software right after AMMIS software ready to be used.
• For the Toolbox/ Tool kit, Tool keeper and the borrower shall check all the items
in Toolbox/ Tool kit to make sure it is matched with the attached Tool list
(VAECO form 2063)/ Contents list and arranged or configured as per the
attached photo or layout.
‐ If returned T&E has been damaged or unserviceable:
• If the T&E are kept at Tool stores, Tool Keeper shall:
▪ Request the user to complete Lost/ Damaged Tool/ Equipment Report with
the signature of manager.
▪ Raise the Tool/ Equipment Un-serviceable Tag and tag on the damaged tool.
▪ Keep Un-serviceable T&E in separate area in Tool store.
• b. If the T&E are kept at Workshop/ Outstation, the user must:
 ▪ Complete the Lost/ Damaged Tool/ Equipment Report and raise the
Tool/Equipment Un-serviceable Tag and tag to the T&E.
▪ Keep Un-serviceable T&E in separate area.
‐ For torque wrenches, user must check to make sure the cap is in good
condition (cap remains intact) before using.
‐ Users ensure status and available of accompanied document of T&E before
returning to the Tool store.
‐ In case T&E have not been returned as registration, Tool keeper reports to the
borrower and/or Manager of the borrower for return.
‐ For the unserviceable tools/ equipment, the Tool keeper shall report to his
manager to perform maintenance/ repair or damage evaluation with the
attendance of staff from TD of MSC for further action.
‐ All permanently lost and unrecovered damage tool/ equipment shall be
enumerated by tool keeper and reported to respective maintenance director for
substitution.
12.RE-CERTIFYING A COMPONENT/ PART REMOVED FROM
AIRCRAFT

12.1. Purpose

To declare the serviceability of removed components / parts meet applicable authority

regulations and customer requirements.

12.2. Scope

A removed component/ part which VAECO does not or retain control of the compliance
with continuous airworthiness maintenance program (CAMP).

12.3. Responsibility

‐ Maintenance Director of the MCC and assigned center r have responsibility for
issuance of re-certifying certificate.
‐ Director of the BPD has responsibility to contact with the Customer/ Operator

12.4. Procedure

‐ It is not recommended to re-certify if the componenthas has existing defects and/ or

maintenance/ inspection requirement.
‐ For operators who have contracted with VAECO will responsible for checking
continuous airworthiness on AMASIS to issue WO for re-certifying.
‐ For other Customer, BPD shall require Customer/ Operator to provide a statement
of airworthiness status of the component in Confirmation Of Component Status
Form (VAECO Form 1008)
‐ send to MCs for re-certifying a removed component/ part.
‐ on Type of re-certifying certificate must be specified in the WO based on customer
demand condition as follow:
• VAECO Form 5001
• CAAV Form 1
 • FAA 8130-3 (only applicable on U.S registered aircraft).
‐ The affected maintenance center assigns appropriate authorized staff and controls
the production process to:
• For serviceable component/ part removed from an aircraft
• For repairable unserviceable component/ part removed from an aircraft
‐ The assigned authorized staff perform re-certifying the removed component/ part:

Certify on the requested certificate or any deferred defect which has existed on the
component/part to be re-certified
13.INSPECTION OF REQUIRED INSPECTION ITEM (RII)

13.1. Purpose

This section provides guidance and describes procedures for conducting RII
inspections in accordance with customer procedures.

13.2. Scope

This procedure is applied for performing RII inspection in accordance with customer
procedures in case customer uses VAECO document.

13.3. Responsibilities

13.4. Required Inspection Items (RII) Definitions

Required inspection items (RII) are maintenance items (routine maintenance work
or non-routine maintenance work), if not properly performed or if improper parts or
materials are used, that could result in a failure, malfunction, or defect endangering the safe
operations of the aircraft. These maintenance items need to be inspected by a RII inspector
who is authorized by customer and doesn’t implement this task.

13.5. Procedure

‐ The RII inspector requirements:

• The RII inspector must meet the customers’ requirements such as trained
customer’s RII procedures and approved/accepted by customer and
• The RII inspector must be CAT B authorized staff and
• The RII inspector must have at least 1 year experience for the related
authorization.
‐ Identify required inspection items
• RII tasks include tasks are predefined by customer and additional tasks are
determined based on the customer procedure by Maintenance centers/ EGD/
MCC during maintenance.
• Customer shall provide all RII tasks in the provided work-pack or AMS/ AMP.
• Maintenance centers/ EGD/ MCC assign related staff to determine maintenance
items are RII based on the customer procedure during maintenance, as follows:
• The RII items in EO/ SRO/ WO/ NRC… shall be created by the issuer
• The EO/ SRO/ WO/ NRC with RII shall be stamped with “RII” at the right upper
corner on the first page by respective TD.
‐ The accomplishment of RII functions must be separated from other maintenance
(inspection, overhaul, repair, preservation, and other replacement of parts),
preventive maintenance, and alteration functions.
‐ The performance and inspection of RII task during line maintenance that is recorded
in Technical log/ Flight log page is performed in accordance with Customer’s line
maintenance procedures.
‐ For RII task that is not recorded in the Technical log/ Flight log page (such as NRC,
EO, SRO performance) the RII task shall be signed off as specified at SOP 5.6.4.2
(5).
‐ The RII inspector shall review to make sure that required inspections are under their
authorizations before conducting the required inspection.
‐ After RII items is completed inspection as required, the authorized staff certifies for
the performed maintenance task.
‐ If Maintenance centers do not have enough RII inspector to perform RII tasks, they
will create a list of proposed RII inspector and send them to QAD and BPD. After
that, the QAD works with customer to get an approval/ acceptance of customer and
inform to related maintenance center after received it.
14.SUSPECTED UNAPPROVED PARTS REPORTING

14.1. Purpose

To ensure compliance with the regulations and to maintain the highest level of aviation
safety, the following guidance is to be followed for the detection of unapproved parts and
the actions to be taken upon discovery.

14.2. Scope

This procedure is applied to report all unapproved suspected parts found by VAECO.

14.3. Responsibility

All employee VAECO

14.4. Investigation And Reporting

‐ In examining parts in inventory and/or receiving inspection the receiving inspectors

shall review the item(s) receiving documentation for evidence of production
approval to validate the part in accordance with “Incoming Material Inspection and
Receiving Procedure”.
‐ If the Staff of LGC of VAECO has found a part in inventory for which evidence of
production approval is not apparent, the Director of the LGC shall request the
certificate holder to demonstrate that the part is acceptable for installation on a
product maintained by VAECO.
‐ In the event that any part is warranted unacceptable based upon receiving inspection
procedures, the Receiving Inspectors shall initiate and attach a Discrepancy Report
(VAECO Form 4004) to the item(s) and place the item(s) in the quarantine area.
‐ All documentation that accompanied the item(s) shall be forwarded to the QAD for
future evaluation. The subject item(s) shall be held until QA Director together with
MCC Director and the maintenance department concerned and the FAA/ CAAV/
 EASA or other competent Authority has conducted an evaluation to validate the
item(s) as an approved part and returned to inventories or for installation.
‐ Parts for which approval cannot be established shall be properly disposed of to
prevent their installation of re-entry into inventories
‐ QAD shall investigate the origin and condition of the part. When parts are
considered unapproved after VAECO evaluation, the QAD promptly report them
by using:
• The Suspected Unapproved Parts Notification Form (FAA Form 8120-11) to the
Federal Aviation Administration SUP Program Office and a copy is to be
forwarded to FAA SFO-IFO and/or FSI Form 32 to CAAV.
• The Technical Occurrence Report to EASA
‐ Parts suspected as being unapproved that are installed on customer aircraft and listed
in the customer’s approved Minimum Equipment List (MEL) authorization or
Configuration Deviation List (CDL) approved procedures must be considered
inoperable and deferred with the established MEL procedures. The time limitations
specified for removal and replacement of the part in question must be complied
with.
‐ If recall or rework are required for such SUP, the procedures in item 6 shall be
followed

14.5. Product Recalled And Rework Procedures

‐ Once VAECO found the deficiencies that can result the un-airworthiness of the
products or violate to the current regulations, a recall and rework process must be
done to prevent any possible unsafe situation.
‐ If the product had been returned to service and installed on the aircraft, the recall
process below shall be followed:
• No Immediately risky Items
 VAECO shall then recall the parts according to the proposed schedule. After
replacement accomplished, the summary report shall be submitted to the FAA/ CAAV/
EASA and the customer.

• Immediately risky items

VAECO shall then replace the products immediately and after replacement
accomplished, the summary report shall be submitted to the FAA/CAAV/ EASA and the
customer.

‐ If the products had been returned to service, but not yet installed on the aircraft, the
products are regarded as unserviceable and shall follow the procedures below
• The Director of the QAD shall give a documented notice to the LGC for recall
the product or the NHA equipped with the questionable products.
• The Director of the LGC shall be responsible for attaching the products with the
unserviceable tag and removing them from the inventory immediately.
• The unserviceable parts shall then send to the related maintenance department
for re-work according to the corrected method with no deficiency.
‐ For the products that are not yet returned to service, the potion that involved with
the deficiencies shall be subjected to rework follow the procedures below
‐ A paper notice shall be issued to the maintenance department and the inspection
sections involved by the Director of the QAD requiring rework.
• When received the rework requirement, the inspectors of the inspection shall
work with the related shop to perform the rework. It is the intension of the rework
to correct any portion of the work involving the deficiencies.
• The rework shall be clearly denoted on the maintenance record but shall not
override the original record. That is, both records of the original work and the
rework shall be kept for future references

14.6. Quality Control Records

 For reference and records purposes, QAD shall maintain files of all Malfunction and
Defect Reports and Suspected Unapproved Parts Reports submitted by VAECO for a
period for at least two (2) years.

15.CONTINUITY OF INSPECTION

15.1. Purpose

To maintain the continuity of inspections and ensure that interruptions of

inspections caused by shift/task handover does not adversely affect any inspection
responsibility.

15.2. Responsibility

‐ The Inspection personnel are responsible for full compliance with all procedures
outlined in this manual and as appropriate to any item being inspected, repaired,
overhauled or altered by the company.
‐ The airworthiness of those items, a compliance with record requirements of the
operator of those items and of the Company, depends on conformity to the
procedures of this system.

15.3. Continuity Of Inspection

‐ Continuity of inspection of all items or components as they progress through the

various stages of work in VAECO shall include Incoming Materials, Preliminary
and Hidden Damage Inspection where applicable.
‐ In addition, as work progresses on a specific item, inspections shall be made as
necessary so that final inspection to determine airworthiness shall not necessitate
disassembly.
‐ Inspections, tests, and calibrations shall be accomplished in accordance with the
applicable manufacturer's recommendations and accepted/approved methods and
procedures. Each inspection shall be recorded by the individual accomplished the
inspection.
 15.4. Handover Sheet

‐ Inspector handover sheet (VAECO Form 2015) shall be left by each of the inspectors
leaving the job before completion of a project for information to the succeeding
inspector. Its purpose is to assure a continuing inspection responsibility for in-progress
work inspections
‐ The Inspector handover sheet binders are located throughout VAECO and made readily
available to both shift out-going and incoming inspectors to ensure the continuity for
inspection completion. The Inspector handover sheet binders shall be located as
follows:
• Dock Control Room for base maintenance; RTD for ramp maintenance.
• Shop office for component maintenance.

15.5. Partial Inspection

‐ A partial inspection may consist of, but not be limited to, an inspection and verification
of partial work completed.
‐ In the event that it becomes necessary to discontinue work on a certain task or process
due to the shifting, availability of material, etc., the inspector shall perform the
inspection to its latest situation.
‐ Once the inspection is acceptable by the inspection personnel, he/she shall make a
remark on the blank area of the document stating the tasks that have been performed
and inspected. He/she shall sign and stamp his/her authorization adjacent to the remark
to be the evidence of the acceptance.
16.REPORTING OF MANDATORY OCCURRENCES TO THE
COMPETENT AUTHORITY, OPERATOR AND MANUFACTURER

16.1. Purpose

To ensure all mandatory occurrences found during maintenance activities are investigated
and timely reported to competent authority, manufacturer and customer IAW applicable
requirements.

16.2. Scope

This procedure is applied to report all mandatory occurrences (including but not limited to:
incidents/ accidents, malfunctions and serious defects) related to aircraft/ aircraft
component that are maintained by VAECO.

16.3. Responsibility

‐ Maintenance staff is responsible to report all mandatory occurrences found during

maintenance.
‐ The related Technical Division of maintenance centre is responsible to create aircraft
event on the VAECO website and initially report occurrences to the MCC and the QAD.
‐ The MCC Director is responsible to initially report mandatory occurrence, malfunction
and defect to Air Carrier/ Operator (as required by the contract), and QAD.
‐ The QA Director is responsible for evaluating and investigating to find out the root
cause of all mandatory occurrence; summarizing and reporting to Authorities, the
Manufacturer and the Air carrier/ Operator as applicable.

16.4. Procedure

Collection and Evaluation of reports

‐ Maintenance staff immediately report occurrences (specified in 10.12.4) discovered
during maintenance or reported by flight crew (applicable for VNA aircraft) to team
leader and the respective Technical Division. Related maintenance staff must fill
 Form 2035 or CAAV Form 14ab or Form of customer (as applicable) including
Auth. No.
‐ The respective Technical Division creates an aircraft event including initial
occurrence report (VAECO Form 2035) on the Technical Information module on
the VAECO website. If the occurrence happened during base maintenance, BMC’s
TD must create separate event from the maintenance check event on VAECO.
‐ MCC reports the initial information to CEO, Vice President in charge of ramp
maintenance, QA Director, Operator (if required by contract) if occurrences affect
the aircraft safety or flight schedule.
‐ QAD evaluates the initial occurrence report from the Technical Division and aircraft
technical events/ occurrences on the VAECO website to determine the necessary of
occurrence investigation on daily basis. QAD will put assessment into each event
on VAECO Website.
‐ All customer’s complain related to safety and quality of maintenance shall be
reported by functional department/ centre (MCC/ Maintenance Center/ LGC/ BPD)
to QAD. QAD shall evaluates or investigates (if necessary) and feedbacks to related
department/ centre.
‐ Feedback to reporter: After QAD providing assesses for each occurrence on
VAECO website, the reporter may access to see the result and feedback of the
occurrence.

16.5. Archives

Records of all reports submitted to the authorities manufacturers and operators are
maintained by QAD for at least 5 years since occurrence identified.
17.FINAL INSPECTION

‐ The certifying staff shall ensure:

• All requirements of Require Inspection Item (RII) are properly conducted.
• All work has been inspected as required and record the result accordingly to show
compliance to specific standards.
• Proper inspection method/techniques and standards have been utilized when
conducted theaforementioned inspections.
• Necessary inspection buy-back has been made.
• The issuance of FAA Form 337 when Major alteration has been conducted.
• Proper installation of appliances, accessories and individual parts or components on
the aircraft during aircraft maintenance or alteration, and maintenance records are
completed accordingly.
• All process documentation has been properly completed and generated
discrepancies recorded and corrected or deferred.
‐ For base maintenance, the final inspection is performed as follows:
• The assigned maintenance staff of each working team performs posthangar check
and records in the Post-hangar Checklist (VAECO Form 6026).
• B1/B2 authorised staff has to inspect and ensure that all tasks under their
responsibilities had been technically carried out to the required standards.
• C/S CAT C with the support of B1/B2 authorised staff does the final inspection as
required in para. 10.5.7.3 (1) above and issues the certificate of release to service.
If the final inspection specifies that a maintenance task is not satisfactory, the C/S
CAT C will request to rework the task and the result recorded in Non-routine Job
Card (VAECO Form 6001) prior to carrying out the final inspection again.
‐ For line maintenance, the final inspection is performed by appropriate certifying staff.
If the final inspection specifies that a maintenance task is not satisfactory, the C/S will
request to rework the task and the result recorded in technical log prior to carrying out
the final inspection again.
18.RETURN OF AIRCRAFT PART/ MATERIALS TO STORE

18.1. Purpose

To ensure the aircraft parts/ materials returned to VAECO store in compliance with
applicable regulation.

18.2. Scope

This procedure is applied for returning of aircraft part/ materials from maintenance centers
to VAECO store.

18.3. Responsibility

Maintenance center is responsible for returning component with attached required

documents to VAECO store.

18.4. Procedure

‐ Return of expendable part and materials.

‐ Return of serviceable part.
‐ Return of unserviceable repairable part from ramp and base maintenance
centers.
‐ Returning defective component from CIMC.
‐ Other requirements.