Professional Documents
Culture Documents
CCATMCM008
CCATMCM008
Master of Commerce
Submitted by
ARYA VIJAYAN
(Reg.No:CCATMCM008)
MUVISH K M
UNIVERSITY OF CALICUT
MARCH 2021
CERTIFICATE
This is to certify that the project entitled “THE STUDY ON THE EFFECT OF
CELEBRITY ENDORSEMENT ON BUYING BEHAVIOUR OF WEARING APPARELS
AMONG YOUTH ” by Ms. Arya Vijayan is a bona-fide record of work done under
I, Arya Vijayan, hereby declare that the bona-fide record of “THE STUDY ON
EFFECTS OF CELEBRITY ENDORSEMENT ON BUYING BEHAVIOUR OF
WEARING APPARELS AMONG YOUTH” done in partial fulfillment of the
I also declare that the project has not formed the basis of reward of any
degree or any other similar title to any other University.
Date: 30-03-2021
ACKNOWLEDGEMENT
First, I praise and thank God Almighty who showers his plentiful blessings
upon me, who guide, shield and strengthen me all the time.
Place: Irinjalakuda
1 LIST OF TABLES
2 LIST OF FIGURES
3 CHAPTER 1 – INTRODUCTION
1-5
5 CHAPTER 3 – THEORITICAL
15-22
FRAMEWORK
8 BIBLIOGRAPHY 51-53
9 APPENDIX 55-58
LIST OF TABLES
1
their fame to help promote a product, service or even raise awareness on
environmental or social matters. Marketers use celebrity endorsers in hopes
that the positive image of the celebrity endorser of the brand will also be
passed on to the products or the brand image associated with the celebrities.
Celebrity endorsement is usually commonly used by fashion or beauty brands,
but a non-profit organization relies on celebrities as well, as celebrities have
mass communication skills which can attract people’s attention and is helpful
in reaching a wider audience to raise their awareness towards a certain
organization or an issue, thus making celebrities effective fundraisers.
The study is limited to the state of Kerala. This study will be included the
effects of celebrity endorsement on buying behavior of wearing apparels
among youth with special reference to Thrissur district.
2
This research will help to achieve insights on the effect of celebrity
endorsement on consumer buying behavior. Through endorsing celebrity,
marketers actually excites their consumers by showing them a very admirable
and famous face and succeeded in creating demand because this tactic,
marketers are also increasing sales which positively creates an impact on
buying behavior.
3
This study is descriptive in nature. It includes fact-findings enquiries of
different kind. The major purpose of this research is the analysis of factors
which affect purchase decision of consumers by celebrity endorsement.
Due to COVID-19, the researcher was unable to collect the data directly.
Therefore the data were collected through Google form, forward to youth
through Whatsapp.
Here 70 respondents were filled the Google form during the period of data
collection hence the researcher constitute the sample size of 70.
The statistical tools used for analysis via descriptive and inferential statistical
tool i.e. percentage analysis and inferential analysis is done through Mann-
Whitney test and Regression. ANOVA, bar diagram and pie chart are also
used to depict data.
4
1.10 Limitations of the Study
1.11 Chapterization
5
Chapter-2
REVIEW OF LITERATURE
6
2.1 Review of Literature
7
Ainsworth Anthony Bailey (2007)had studied on “Public Information
and Consumer Scepticism Effects on Celebrity Endorsement: Studies
among Young Consumers” the main outcome of this study is
experimental evidence that consumer scepticism affect consumer’s
perception and attitudes regarding product endorsement. It affected
perceptions of endorsement appropriateness as well as attitude toward
the company, though it did not have a significant effect on purchase
intention.
8
MahendraSingh Dhoni made an unprecedented $2.65 crore. Only a
small portion of that pay-out, about $35lakh, comes directly from
Dhoni's on-field play (Article published on26 July, 2012 in Forbes).
9
an effective marketing tool available to marketers to createand promote
awareness for their products. It also helps to position theirproducts
differently among the minds of their customers. Consumers comein
contact with many advertisements every day. Every advertisement
ishighlighting the features of the respective products. Now
days,advertisement is a tricky job, with involvement of huge risk, with
the helpof celebrity endorsement advertisement plays gamble. In their
studyauthors find that most of the respondents believe that frequent
changes incelebrity for advertising the product can change the
purchasing decision ofcustomers. The purchase attitude is influenced
by the quality of theproducts rather than endorsement factors, price of
the product, discountsand offers etc. A large number of respondents
believes that the quality ofGoods advertised by celebrities may be are
may not be good in quality.
Israel Kofi Nyarko and Vincent Asimah (2015) in their study “The
Influence of Celebrity Endorsement on the Buying Behaviour of the
Ghanaian Youth: A study of Fan Milk Ghana” found that celebrity
endorsement has changed the way of advertising used to be few
decades ago. It is been accepted to be a- ubiquitous feature of modern
day marketing. However, some respondents are not influenced by
customers of organization concerned. Celebrity endorsement is an
expensive engagement and must be planned careful in order for firm
adopting it to gain profitability.
10
spending large amount of money with the increasing the brand image
and increase the sales. When looking at the formal apparel wear
customer base in Sri Lanka, it shows that some customers show
some brand loyalties towards particular apparel brands. But no one is
actually clear about why these customers are that much brand seeking.
11
popularity and buying behaviour. Hence we can conclude that there is a
strong significant relationship between celebrity endorsement and
buying behaviour. This study has also highlighted that students are
aware of different media for celebrity endorsements. The study clearly
shows that celebrity endorsement function will help to boost up the
sales of endorsed brands as people like to buy the brand more if
endorsed by their favourite celebrity.
12
normal advertising is more effective then celebrity endorsement which
again shows a risk in implementing celebrity endorsement in Arab
country.
13
Chapter-3
THEORETICAL FRAMEWORK
14
3.1 THEORITICAL FRAMEWORK
Celebrity
Endorsement
15
you’re basically saying “I approve of this person or product”. Celebrities give
politicians an endorsement if they think you should vote for them.
Celebrity Endorsement
Since the 19th century the celebrity endorsement stratagem has been widely
used by retailer and conglomerates. FaizKasi has defined a celebrity as
someone “who is recognized by the public for his or her outstanding attributes,
such as a unique skill and lifestyle, which separates them from the rest of the
public”. Meanwhile, Kasi also defines endorsement as a brand communication
channel, whereby the celebrity acts as a brand spokesperson and thickens the
brand by ‘extending his popularity, personality, stature in the society, or
expertise in the field’.
16
gift to loyal customers. People soon started buying the cigarette for the cards
and endorsements caught on fast with marketers.
Spears and Singh (2004), states that it’s the sensible idea of doing struggle to
buy a brand in future. It was an element of customer cognitive behavior on
how customer planned to purchase a particular product, brand or service
(Kwek, 2010). Perner (2009) defined consumer behavior as: “The study of
individuals, groups or organizations and the processes they use to select,
secure, use and dispose of products, services, experiences or ideas to satisfy
needs and the impacts that these processes have on the consumer and society”.
Young Shoppers
Today’s young consumers have grown up with T.V, mobile phones, and other
gadgets and they have been exposed to the standard of living and consumer
culture abroad.
Apparels Fashion
17
The affinity consumers have for certain celebrities can greatly influence their
purchases. People may have an attitude that if the product is good enough for
the celebrity then that will be good for me. This philosophy is same for
makeup, skin care, hair product and attire. Hence they purchase the same
brand that the celebrity uses to achieve her hair’s fullness and bounce.
Essentially, the testimonial of the local celebrity adds instant credibility to a
small company’s product.
Builds credibility
People are attached to their favorite celebrity, and they are generally well-
trusted by their fans. If they use your product, it shows their fans that it is a
product worth using and builds trust in your brand. Seeing a celebrity attach
their name to a product also reassures consumers of the quality of your
product. The product which is lack of quality then the trust and credibility will
be gone and the reputation will be at risk.
Using a celebrity to represent you helps to differentiate your brand from the
competitors.it can improve ad recall, making consumer remember your ad and
your brand is connected to their favourite celebrity.
By choosing the right celebrity can open up your brand to the new markets.
Some celebrity will be brand ambassador for the product and can easily open
up new market from their goodwill. For example, when Nike wanted to
expand from primarily sponsoring tennis and track, they partnered with
Michael Jordan – and this partnership has been so successful it has expanded
into its own subsidiary company.
18
The use of a celebrity in an advertisement may also help to breathe life into a
failing brand. For example, a small group manufacturer might think about
dropping a brand or product, especially if production and overhead costs are
leaving little or no profit. However, the use of a celebrity to tout the benefits
of the brand could help to create new interest and excitement in consumers.
Some celebrities are really huge and their popularity can instantly overshadow
the brand. If this happens, spending millions of dollars on such endorsements
starts to make no sense at all. Some advertisements even focus on celebrities
too much, that there’s absolutely no brand recall. Also, if the media is
focusing more on the next movie of the celebrity on your brand’s press meet,
then this is a sign that you’ve made a wrong choice.
Now this is a very obvious point. So unless you are ready to shed millions and
billions of dollars from your company’s revenue, don’t think about going
down this road. Celebrity marketing is a huge investment and then there’ll be
no turning back.
19
3.5 Factors Affecting Celebrity Endorsement
Celebrity Expertise:
The knowledge and skill level that the endorsers possess is known as
expertise. The ability of celebrities to provide to others on the basis of
background, education, skill or efficiency, thus consists a person’s
qualification. The expert celebrity consider more persuasive and can have an
effect on the decision to purchase goods than non-experts. It is also a senior
part of celebrity model. There is a positive relation between celebrity expertise
and consumer purchase.
Attractiveness:
Trustworthiness:
20
The effectiveness of endorsed product is inseparably connected to the degree
in which the image, personality, or expertise of the endorser fits the advertised
product. The congruency between endorser and endorsed product is an
essential aspect of match-up relationship. Friedman and Friedman (1979)
investigated the effects of fit between endorser type and endorsed type by
examining with the product being endorsed. It is often said that the endorser’s
image often influences the image of product he or she is helping to promote.
Celebrity popularity:
Most popular person it can be on the basis of attitude, fashion, which is liked
by many. On the basis of popularity people can increase the sales and can
recall the product.
Experienced:
Celebrity personality:
Multiple endorsements:
21
advertiser to build a sense of consensus, avoid audience boredom and appeal
to multiple audiences”. It is most effective technique for the advertiser
because by doing this it can influence and attract the target market.
Likeability:
Celebrity Expertise
Attractiveness
Trustworthiness
Experienced
Celebrity Personality
Multiple
Endorsements
Likeability
22
Chapter-4
DATA ANALYSIS AND
INTERPRETATION
23
Data Analysis and Interpretation
Male 20 29
Female 50 71
Total 70 100
Gender
0%
0%
29%
Male
71% Female
0%
24
Table 4.2
Classification of respondents on the basis of Age
17-20 17 24
21-23 34 49
24-27 19 27
Total 70 100
The table 4.1 shows that 49% of respondents participated in the study falling
in 21- 23 age group. 27% of respondents fall in 24-27 age group, and 24% of
respondents fall in 17-20 age group.
Figure 4.1
Classification of respondents on the basis of Age
Age
0% 0%
27% 24% 0%
17-20
0% 21-23
24-27
49%
25
Table 4.3
Classification of respondents on the basis ofOccupation
Student 53 76
Employee 6 8
Self employed 9 13
Other 2 3
Total 70 100
The table 4.3 shows majority of respondents are student i.e. 76% are student,
13% are self-employed, 8% are employee and remaining 3% are in other
category.
Figure 4.3
Classification of respondents on the basis ofOccupation
Occupation
0%3%0%
13%
0%
8% Student
Employee
0%
Self employed
Other
76%
26
Table 4.4
Greatest factor considered while buying Apparel.
Price 15 21
Brand Image 8 11
Celebrity Endorsement 15 21
Quality 32 47
Total 70 100
Figure 4.4
Greatest factor considered while buying Apparel.
50
40
30
20
10
0
27
Table 4.5
Classification of respondents on basis of type of segment preferred.
Formals 26 37
Casual 27 39
Sports 17 24
Total 70 100
45
40 39
37
35
30
24
25
20
15
10
5
0
Formals Casual Sports
28
Table 4.6
Respondents Attraction towards apparel
Yes 25 36
No 17 24
Maybe 28 40
Total 70 100
0% 0%
40% 36%
Yes
No
24% Maybe
0%
0%
29
Table 4.7
Respondents’ perception towards type of celebrity endorsement
Film Star 42 60
Cricketer 5 7.1
Politician 1 1.5
Other 3 4.3
Total 70 100
The table 4.7 shows that 60% of respondents chosen film star which persuades
them to purchase apparel.
Figure 4.7
Respondents’ perception towards type of celebrity endorsement
60
50
40
30
20
10
0
Famous personalities
Film Star
Cricketer
Politician
Other
30
Table 4.8
Celebrity endorsement is done just to manipulate the mind of
consumer.
Particulars No. of respondents Percentage
Strongly Agree 24 34
Agree 35 50
Neutral 9 13
Disagree 2 3
Strongly Disagree - -
Total 70 100
0% 3% 0% 0% 0%
13%
0%
34% Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
50% 0%
31
Table 4.9
Celebrities use branded apparels which they themselves endorse.
Yes 7 10
No 24 34
Not sure 39 56
Total 70 100
Figure 4.9
Celebrities use branded apparels which they themselves endorse.
60 56
50
40
34
30
20
10
10
0
Yes No Not sure
32
Table 4.10
How often respondents watch advertisements
Particulars No. of respondents Percentage
Once a day 9 13
Twice a day 12 17
3 to 5 times a day 24 34
Total 70 100
3 to 5 times a day 34
Twice a day 17
Once a day 13
0 10 20 30 40
33
Table 4.11
Frequency of buying apparel
Particulars No. of respondents Percentage
Last Week 13 19
Last Month 19 27
Last Year 38 54
Total 70 100
Figure 4.11
Frequency of buying apparel
0 19
0
54 Last Week
27
0 Last Month
Last Year
34
Table 4.12
Celebrities with some sincere and reliable images are most appreciated.
Particulars No. of respondents Percentage
Agree 22 31.4
Neutral 21 30
Disagree 8 11.4
Total 70 100
40
31.4 30
21.4
20
0 11.4
0 5.7
35
Table 4.13
Celebrities should have required skills and knowledge
Particulars No of respondents Percentage
Yes 41 59
No 7 10
Maybe 22 31
Total 70 100
Figure 4.13
Celebrities should have required skills and knowledge
0
31
0 59 Yes
10
0 No
Maybe
36
Table 4.14
Celebrities are most likeable, if they are from modern age.
Agree 29 41.4
Neutral 24 34.3
Disagree 4 5.7
Total 70 100
0
5.7 02.9 15.7
0
0 Strongly agree
Agree
34.3 Neutral
Disagree
Strongly disagree
41.4
0
37
Table 4.15-
Do you think celebrity endorsement is done to enhance price.
Agree 31 44.3
Neutral 21 30
Disagree 6 8.6
Strongly disagree - -
Total 70 100
Strongly disagree 0
Disagree 8.6
Neutral 30
Agree 44.3
0 10 20 30 40 50
38
Table 4.16
Celebrities using the product believable
Particulars No. of respondents Percentage
Total 70 100
0 2.80
18.6 Very believable
22.9
0
Not believable
0
Believe in some of the
claims
Can’t say
55.7
39
Table 4.17
Celebrity endorsement is an effective tool for persuasion of wearing
apparels.
Yes 35 50
No 9 13
Sometimes 26 37
Total 70 100
Figure 4.17
Celebrity endorsement is an effective tool for persuasion of wearing
apparels.
60
50
50
40 37
30
20
13
10
0
Yes No Sometimes
40
4.2 Inferential Statistical Analysis
Inferential statistics are used to make inferences about the larger population
based on the sample. Typically, inferential statistics deals with analyzing two
or more variables using the samples. There are different types of inferential
statistics that are used. The type of inferential statistics used depends on the
type of variable used for the study.
Mann-Whitney U Test
Table 4.18
Ranks
41
Table 4.19
Mann-Whitney Test
Test Statisticsa
Mann-Whitney U 459.500
Wilcoxon W 669.500
Z -.528
Regression Analysis
Model summary
42
Table 4.20
Model Summary
Table 4.21
ANOVAa
Model Sum of Mean Sig.
df F
squares square
Regression 450.877 7 64.411 2.925 .010b
1 Residual
Total 1365.409 62 22.023
1816.286 69
43
The table 4.21 shows the results of SPSS analysis show that the character of
celebrities positively influences the purchase intention. It is clear that the p
value of .010 which is less than .05. So, alternate hypothesis is accepted.
Table 4.22
Coefficientsa
Unstandardized Standardized
Coefficients Coefficients
Model t Sig.
Std.
B Beta
Error
(Constant) 21.896 2.587 8.465 .000
Celebrity -.229 .735 -.038 -.312 .756
Expertise
Attractiveness .990 .920 .134 1.075 .286
Celebrity .198 .876 .033 .226 .822
1 Trustworthiness
Celebrity .255 .740 .047 .345 .731
Popularity
Experienced 1.238 .665 .250 1.860 .068
Celebrity 1.382 .719 .252 1.922 .059
Personality
Likeability .918 .867 .138 1.058 .294
a. Dependent Variable: Total buying behaviour.
44
Chapter-5
CONCLUSION
45
5.1 Findings
46
Most of all respondents agree that celebrity endorsement do nothing but to
enhance the price.
56% of respondents find that celebrity using that product is believable in
some of the claims.
Half of the respondents find celebrity endorsement as an effective tool for
persuasion of wearing apparels.
There is no significant difference between celebrity endorsements on
buying behaviour of male with that of female. Gender doesn’t affect on
buying behaviour to celebrity endorsement.
Among 8 factors selected to study the influence on character of celebrity
towards purchase intention. It is clear from the study that the character of
celebrities positively influences the purchase intention.
47
5.2 Suggestions
The advertisements must make sure that the endorser also uses the
branded apparels which they themselves endorse.
The celebrities should not endorse any product just to manipulate the mind
of consumer. They must be truthful to their words.
Make sure that celebrity endorsement done not to enhance price.
48
5.3 Conclusion
Majority of youth participants are student. The study reveals that majority of
respondents find celebrity endorsement as an effective tool for persuasion of
wearing apparels. The study considered different factors that affecting
purchase decision of consumer by celebrity endorsement. The study revealed
that there is no significant difference between celebrity endorsement on
buying behaviour of male and female. The study shows factors like
Likeability, Celebrity Expertise, Celebrity Popularity, Experienced,
Attractiveness, Celebrity Personality, and Celebrity Trustworthiness positively
influences the purchase intention.
49
BIBLIOGRAPHY
50
Bibliography
Books:
Journals:
51
Rosca V. (2010),“Celebrity Endorsement in Advertising”. Management
And Marketing Journal, Vol VIII, Issue 2, p 365-372.
52
Abbas A, Afshan G, Aslam I and Ewaz L (2018), “The Effect of
Celebrity Endorsement on Customer Purchase Intention: A Comparative
Study”. Current Economics & Management Research, 4(1), p 1-10.
Sites:
http://en.m.wikipedia.org/wiki/Celebrity
https://baerpm.com
53
APPENDIX
54
STUDY ON THE EFFECTS OF CELEBRITY
ENDORSEMENT ON BUYING BEHAVIOUR OF
WEARING APPARELS AMONG YOUTH
NAME:
OCCUPATION: Student
Employee
Self employed
Other
Quality Other
Yes No Maybe
55
4. What type of celebrity endorsement persuades you personally to
purchase apparel?
Politician Other
Strongly Disagree
6. Do you believe the celebrities also use those branded apparels which
they themselves endorse?
8. When was last time you bought apparel which was endorsed by a
celebrity?
9. Celebrities with some sincere and reliable images are most appreciated
by you?
56
10. Celebrity should have required skills and knowledge about the product
which he/she is going to endorse.
Yes No Maybe
11. Celebrities are most likeable by you, if he/she is from modern age?
12. Do you think celebrity do nothing with you but to enhance the price?
Yes No Sometimes
PARTICULARS SA A N D SD
57
CELEBRITY EXPERTISE
ATTRACTIVENESS
CELEBRITY
TRUSTWORTHINESS
THE FIT BETWEEN
ENDORSER AND
ENDORSED PRODUCT
CELEBRITY POPULARITY
EXPERIENCED
CELEBRITY PERSONALITY
MULTIPLE
ENDORSEMENT
LIKEABILITY
58