Roxana Russo

Mobile 54911-3684-3494
roxana.russo66@gmailcom
Date of birth: May 14, 1966

PROFILE
Professional over 20 years of experience in
the financial area of big multinational
companies, with regional responsibilities in
Latin America.
Excellent interpersonal relations, aptitude to
mold people and vocation to lead work
teams. Natural predisposition to generate
collaborative, productive working
atmosphere. Adaptability to regional and global matrix structures,
with autonomy to make decisions.

EXPERTISE

 Shared Services, Finance, AP, AR, GL, Treasury, Cost Accounting & Inventory
 Startup of FSSC.
 Controller - Latam
 Impact Assessment, Re-assessment of Financial processes, Transitions and
Transformation.
 Identification and solution of Gaps between the “To Be” and the “As is” processes.
 Drive Change Management.
 Transitions, migration of activities avoiding disruption to the business. Coordination
of all phases: Knowledge capture, knowledge transfer, shadowing, go live and
stabilization.
 Manage of KPIs (Key Performance Indicators) and SLA´s (Service Level Agreement)
for AP, AR, T&E, GL to measure efficiency and productivity.
 ERP system implementations.
 Drive full compliance with SOX / Internal Controls.
 Financial Analysis and Reporting.
 Process improvement and standardization.
 USGAAP / IFRS – Controller. Manage of monthly and closing processes, reporting
the Financial Statements to Headquarters.

PROFESSIONAL EXPERIENCE - PRESENT

June 2020 – Present

Natura & Co – Head of Hispanic America FSSC
Building of a new Model for the best configuration of Natura & Co’s Latam SSC (Shared
Service Center) including Finance, HHRR and Operations.
This is a Global Program to drive it by region with a global vision in mind from the onset.

September 2013 – May 2020

Avon – Latam FSSC Director

Head of Financial Shared Service Centers in Latin America Region, covering 15 countries,
200 FTE´s and 2 FSSC´s in different parts of the region, which are being operated by a
3rd party BPO supplier.

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 Roxana Russo
Mobile 54911-3684-3494
roxana.russo66@gmailcom
Date of birth: May 14, 1966

Lead a team of 6 direct reports (Sr. Managers) located in different Latam countries.
3 Indirect reports.

Strategic Business Partner between the Senior Stakeholders in the different Finance
functions and the 3er party BPO supplier concentrating on ensuring that the FSSC’s
provide excellent client service and expanding the scope of the services offered.

Liaison with Global Stakeholders to provide strategic direction support and ensure FSSC
functions are aligned with business strategy.

The role oversees operations in the two SSC´s ensuring impeccable service in all
functions through driving efficiency.

Drive the full compliance with Sarbanes Oxley procedures in all FSSC activities and
Internal Control environment in Latin America countries.

Manage of Key Performance Indicators (KPIs) for AP (Accounts Payable), T&E (Travel and
Expenses, AR (Accounts Receivable - Collections) and GL (General Ledger). -
Monthly calculation of KPIs and SLAs to benchmark with other regions. Improvement of
productivity through automation, standardization, process review, identification of gaps.
Synergies got through the benefits of having a flexible team and benefits of scale.

Lead of JDE (ERP system) implementation in Latam countries, participation in Steering

Committee meetings representing the FSSC. Responsible for standardization ensuring
that the JDE developments are standard in Latam to support standard processes both in
the FSSC and countries.

Experience in Impact Assessment, Re-assessment of processes and split of services

between countries and FSSC.

Drive Change Management in new processes and system implementations.

Manage daily operations of the region in a manner that supports business objectives,
achieves milestones, and contributes to financial goals [i.e., Order to cash to client
processes]. Ensure the operating unit is running efficiently, optimizing company
resources, and maximizing profits. Manage key relationships with global functions, other
operating units, corporate functions, and customers. Identify, develop, and implement
opportunities to improve processes. Lead process improvement and change initiatives
Develop metrics for capturing, analyzing, and reporting effectiveness. Consolidate and
assure execution of administrative tasks linked to the fluent flow of the operation
Recognize issues and escalate problems through appropriate channels. Manage,
motivate, coach, and develop the team. Report key business decision-making information
to management on both an ad-hoc and recurring basis.

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 Roxana Russo
Mobile 54911-3684-3494
roxana.russo66@gmailcom
Date of birth: May 14, 1966

WORK HISTORY

May 2002 – August 2013.-

Regional Controller & Latin America Financial Shared Service Center
Director at Diversey Inc.

Multinational Company devoted to institutional and industrial safety and hygiene.

The FSSC served 11 Latin America Countries in the following Finance Areas: USGAAP
Accounting, Cost Accounting, Treasury and Accounts Payable.
Starting activities since the FSSC was created.

Lead a team of 4 direct reports with a total staff of 44 employees, Managers, Sr, and Jr
Analysts (indirect reports).

Responsible for implementing, since the beginning, the Financial Shared Service Center
for Latin America Region.

The stated objectives were centralized finance activities, obtain consistent reporting and
predictable financial results, increased effectiveness in risk, regulation and compliance,
increased effectiveness in working capital and finance operational costs.

The benefits delivered by this FSSC were standardized processes and systems,
streamline tools and technology to mitigate risks, costs reduction due to benefits of scale
and embedded analysis for repeatable analysis.

Transactional processes were streamlined throughout the region: Fixed Assets and Capex
control, Closing process activities, Budgetary control, invoice processing and payments,
collections, standard costs calculation, standard cost variations, inventory control and
analysis.

Ensure the use of regional / global policy for Obsolete and Bad Debt reserves.

Drive the full compliance with Sarbanes Oxley procedures and Internal Control
environment in all Latin America countries.

Lead monthly and year end closing activities following USGAAP standards.

Experience in harmonizing and guaranteeing the adherence to global company

procedures and guidelines in all Latin America countries.

Responsible for management reporting to Headquarters, Regional and Local areas such
as Commercial, Manufacturing, Planning and Logistic.

Manage of Key Performance Indicators (KPIs) and optimization of Working Capital.

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 Roxana Russo
Mobile 54911-3684-3494
roxana.russo66@gmailcom
Date of birth: May 14, 1966

Extensive experience in preparation and follow up of forecasts/budgets, handling of

internal and external audits, team set up and management in finance and controlling.

Lead role in regional SAP implementation project. Responsible for providing guidance on
FSSC process governance and core ERP design elements. Responsible for coaching and
leading FSSC PMO and operational team.

Responsible for a second FSSC located in Mexico (Toluca) from January 2012 to August
2013. General Ledger, Fixed Assets, Intercompany, AR collections, Accounts Payable.
Assessment was performed to redesign the organizational structure and define the new
split of services between the countries / markets and FSSC.

As a Regional Controller I was responsible for providing supervision of several

Finance departments, including hiring, training, developing and mentoring staff.

Responsible for ensuring that reported results comply with USGAAP and local GAAP.
Coordination of closing processes.

I worked closely with local operating companies to streamline global and/or regional
processes and procedures where appropriate.

Analysis of monthly results, comparison with budgeted and forecasted figures,

explanations on main variances.

Balance sheet analysis for the region to potentially identify issues and concerns.

I assisted in the production of the annual budget and monthly forecasts. Detail analysis
of variances against Actuals.

Inventory control and reconciliation ensure adherence to cycle count procedures and led
the annual physical inventory.

Maintain strict confidentiality on highly sensitive on all areas of the operation.

Provide analysis of operating results to client, Executive Director and Directors.

Annual review and audit of internal control procedures to sustain SOX compliance.

Led the coordination of internal and external financial and operational audits and
addressed of all audit findings with the divisional or country leadership.

I supported variety of ad hoc projects as they arose.

Johnson Wax Professional – July 2001 - April 2002

Multinational Company devoted to institutional and industrial safety and hygiene.

Responsible for Brazil Shared Service implementation (Cost, Accounting and Financial
Support areas). Led a team of 3 accounting analysts.

S. C. Johnson & Son – March 1991 - June 2001

Multinational Company leader in Consumer Business (Insecticides, Cleaners).

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 Roxana Russo
Mobile 54911-3684-3494
roxana.russo66@gmailcom
Date of birth: May 14, 1966

 Financial Support Senior Analyst for Sales and Marketing departments, Insecticide
Category Products. Pricing, customer profitability models.
 Assignment in USA Headquarters during 2 months to work and support regional
budget process.
 Responsible for Budgeting, Accounting and Cost areas. Coordination of Budgeting and
Monthly Closing processes. Montlhy Results submissions to HQ. Led a team of 10
senior and junior analysts.
 Coordination and leadership of a Regional Budgeting tool / software implementation.
 Internal Audit Sr Analyst
 Treasury Sr Analyst
 Accounting

MAIN ACHIEVEMENTS

 E1 ERP system deployment and Finance Transformation in several Latin America

Countries. Streamline processes and ensure implementation of standard procedures
for Finance and Supply Chain areas. Finance Transformation was supported by a
strong change management work. Implementation of new tools and automation were
enablers of standardization. Improvement of the competitiveness of the cost Finance
structure, reduction of FTEs without impacting the quality of services.

 Lead Finance regionalization process, standardization of financial procedures in Latin

America Region mainly in Accounts Payable, Accounting, Cost Accounting and
Treasury.

 Start up of FSSC for Latin America, Geographical scope 11 countries, Finance scope,
AP, AR, GL, FA, Cost Accounting & Inventory and Treasury.

 Created a competitive cost structure that allowed investments in company growth

initiatives generating the future standard costs projections to effectively support the
Price Cost Gap Management or Pricing Strategy given the challenge imposed by
increased commodity price inflation in main Latin America countries.

 Implementation of internal control processes to assure compliance with Sarbanes

Oxley procedures, mandatory for Form 10 K approval under Securities and Exchange
Commission, successfully passing 6 internal audits from our Internal Control
Department.

 Successful transition activities from Chile to Guatemala operation for RTR and PTP,
160 FTES.

 I have been distinguished for leading a solid professional team during a long time,
contributing to the development of many of them whom continue their career plans
successfully in other areas of the company.

 Seamless and timely reporting to Global HQ, meeting deadlines and achieving high
quality information.

EDUCATION

Buenos Aires University, bachelor’s degree in finance & Accounting.

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 Roxana Russo
Mobile 54911-3684-3494
roxana.russo66@gmailcom
Date of birth: May 14, 1966

INTERNATIONAL EXPERIENCE

2014 – Guatemala
Re-assessment AP, T&E, GL, AR, FA processes for Colombia, Peru, and Ecuador.

2013 – Guatemala
Workshop – Kaizen Event – Acceleration closing process. Reduction of 2 days.

2012 – USA
Kaizen Event – Close to Disclose process. Review, identification of issues, proposal of a new
approach.

2012 – UK
Personal and team management profile workshop. Mastering Leadership Agility Ltd.

2010 – USA
Best Leaders training and workshop.

2009 – Caribbean
JDE ERP system and FSSC Implementation and follow up.

2008 – Brazil
JDE ERP system and FSSC Implementation and follow up.

2006 - Mexico and Costa Rica

JDE ERP system and FSSC Implementation and follow up.

2006 – Sao Paulo Brazil

Management skills training and workshop.

2005 – Colombia and Venezuela

JDE ERP system and FSSC Implementation and follow up.

2003/2004 – Chile and Peru

JDE ERP system and FSSC Implementation and follow up.

2001/2002 – Rio de Janeiro Brazil

FSSC Implementation and follow up for Accounting, Cost and Financial Support departments

2000 – USA Racine – SCJ Parent company, Regional Office

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 Roxana Russo
Mobile 54911-3684-3494
roxana.russo66@gmailcom
Date of birth: May 14, 1966

Assignment and training in consolidating and reporting results of annual Regional Budget (6 weeks). -
Support to Regional Controller.

1998 – Chile and Venezuela

Train Administrator and End Users in Regional Budgeting system (Hyperion Pillar)

PROFESSIONAL TRAINING

Best Leaders. Racine, USA. Diversey Inc (2010)

Management Skills. Sao Paulo, Brazil. Johnson Diversey (2006)
Planning and Managing time. Bs As. Johnson Diversey
Effective Selection. Bs As. Johnson Diversey
Purchasing and Manufacturing Processes-Internal Audit training. SC Johnson
Seminar of Creativity. Agora - Argentinian Training Company. SC Johnson
Hyperion Pillar Budgeting Tool - Administrator and Final users training. OSW Soft & Hard
Brazilian Training Company. SC Johnson
Finance Control Panel. IFF Internacional Faculty of Finance / IIR Training. Bs As. SC
Johnson
Various courses and seminars in Finance and Management.

LANGUAGE AND SOFTWARE SKILLS

English: Advance oral and written level

Portuguese and Italian: Language understanding

I.T: Excellent use of general systems.

PERSONAL INFORMATION

Argentinian, 54 years old,

References available upon request.

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