Daftar Pustaka

You might also like

Download as docx, pdf, or txt
Download as docx, pdf, or txt
You are on page 1of 4

[1]https://kemenperin.go.

id/artikel/21460/Perubahan-Gaya-Hidup-Dorong-Industri-Kosmetik

[2] https://www.kemenperin.go.id/artikel/19435/Kinerja-Industri-Kosmetik-Nasional-Lampaui-
Pertumbuhan-Ekonomi

[3] https://databoks.katadata.co.id/datapublish/2021/06/04/penggunaan-e-commerce-indonesia-
tertinggi-di-dunia

[4] https://www.merdeka.com/uang/5-produk-paling-laris-di-e-commerce-yang-bisa-dijadikan-
ide-bisnis.html

[5] https://www.kompas.com/tren/read/2021/09/27/120500665/tokopedia-geser-shopee-ini-10-
marketplace-paling-banyak-dikunjungi?page=all

AGORA Vol 6. no 2.

Alfabeta.

Alfabeta.

Alfabeta.

Alias, R. A., Halim, M. S., & Mansor, N. (2016). The Mediating Effect of E-Customer

Alma, B. (2016). Manajemen Pemasaran dan Pemasaran Jasa . Bandung: Alfabeta

Amin, M. (2015). Internet Banking Service Quality And Its Implication On ECustomer

Amin, M. (2015). Internet Banking Service Quality And Its Implication On ECustomer

Between Sport Website Quality, E-Satisfaction, and E-Loyalty. Journal of Consumer Market;
Evidence form Malaysia. Institute of Physics, 1-10. dan R&D. Bandung: Alfabeta.

Dengan Intellectual Capital dan Perceived Quality Sebagai Variabel Economics, Business and
Management, 3(9), 90-911.
Firmasyah, A. (2019). Pemasaran : Dasar Dan Konsep. Pasuruan: Cv. Penerbit

Ghozali. (2014). Structural Equation Modeling, Metode Alternatif Dengan Partial Least Square
(PLS), Dilengkapi Software Smartpls 3.0, Xlstat 2014, dan WarpPLS 4.0. Semarang:
Badan Penerbit Universitas Diponegoro.

Hapsari, R. C. (2017). The impact of service quality, customer engagement and selected
marketing constucts on airlines passangers loyalty. International Journal of Quality and
Service Sciences, 9 (1), 21-40.

Hur, Y., Jae, K. Y., & Valacich, J. (2011). A Structural Model of the Relationships
INFORMATIKA. Intervening Pada Industri Hotel di Jawa Timur . Jurnal Manajemen

Junardi. (2019). Analisis Pengaruh E-Service Quality Terhadap E- Loyalty Melalui E-


Satisfaction Pelanggan JD.ID di Pontianak. Junrla Ekonomi dan Bisnis Vol 2 No 1 ISSN
246-7325 ISSN 2656-7695 Jurnal Riset Manajemen dan Bisnis.

Kasmir. (2016). Manajemen Sumber Daya Manusia (Teori dan Praktek). Jakarta :

Kementrian Perindustrian Republik Indonesia. (2019, Juli 19 ). Kinerja Industri Kosmetik


Nasional Lampaui Pertumbuhan Ekonomi. Retrieved from
https://www.kemenperin.go.id/artikel/19435/Kinerja-Industri-Kosmetik-Nasional-
Lampaui-Pertumbuhan-Ekonomi

Kingsnorth, S. (2019). Digital Marketing Strategy: An Integrated Approach To

Kompas.COM. (2021, September 27). Tokopedia Geser Shopee, Ini 10 Marketplace Paling
Banyak Dikunjungi. Retrieved from
https://www.kompas.com/tren/read/2021/09/27/120500665/tokopedia-geser-shopee-ini-
10-marketplace-paling-banyak-dikunjungi?page=all

Koran Tempo. (2020, Januari 27). Perubahan Gaya Hidup Dorong Industri Kosmetik. Retrieved
from Koran Tempo: https://koran.tempo.co/read/ekonomi-dan-bisnis/449594/perubahan-
gaya-hidup-dorong-industri-kosmetik

Kotler, P. a. (2016 ). Marketing Management. 15th Edition New Jersey: Pearson

Laudon, K. C., & Traver, C. G. (2014). E-Commerce, Business, Technology, Society.

Lidwina, A. (2021, Juni 4). Penggunaan E-Commerce Indonesia Tertinggi di Dunia. Retrieved
from https://databoks.katadata.co.id/datapublish/2021/06/04/penggunaan-e-commerce-
indonesia-tertinggi-di-dunia

Loyalty of Thai Consumers toward Online Hotel Booking . Journal of


Malau, H. (2017). Manajemen Pemasaran. Bandung: CV Alfabeta.

Malaysian Hotel Industry . Journal of Applied Environmental and Biological Marketing, 34(3),
280-291.

Nadya. (2016). Peran Digital Marketing Dalam Eksistensi Bisnis Kuliner Seblak. New Jersey:
Prentice Hall. Online Marketing. New York: Kogen Page Ltd.

Parasuraman, A., Zeithaml, V. A., & Malhotra, A. (2005). E-SQUAL, A Multiple-Item

Pelanggan Melalui Perceived value dan kepuasan pelanggan tokopedia . Pelanggan Online Shop.
Jurnal Manajemen Pemasaran, 57. Pemasaran, 12(2), 101–112.

Prabowo. (2018). Pengaruh Digital Marketing Terhadap Organizational Performance

Pratama, I. P. (2015). E-Commerce, E-Business, dan Mobile Commerce. Bandung: Pretice Hall,
Inc.PT. Raja Grafindo Persada

Qiara Media. Quality, E-Satisfaction and E-Loyalty of Online Shoppers in Business to


Satisfaction And E-Customer Loyalty . International Journal of Bank Satisfaction between
E-Commerce Service Quality and E-Customer Loyalty in Scale for Assesing Electronic
SQ. Journal of Service Research, 7(3), 213-233.Sciences ,6(3S), 55-61.

Siagian, E. w. (2018). Pengaruh kualitas layanan elektronik terhadap loyalitas

Siagian, H., & Cahyono, E. (2014). Analisis Website Quality, Trust, dan Loyalty Sport
Management, 25(5), 458-473.

Sugiyono. (2014). Metode Penelitian Pendidikan Pendekatan Kuantitatif, Kualitatif,

Sugiyono. (2018). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung:

Sugiyono. (2018). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung:

Sugiyono. (2019). Metode Penelitian Kuantitatif Kualitatif dan R&D. Bandung :

Ting, O. S., Ariff, M. S., Zakuan, N., Sulaiman, Z., & Saman, M. Z. (2016). E-Service

Tobagus, A. (2018). Pengaruh E-Service Quality Terhadap E-Satisfaction pada Pengguna di


Situs Tokopedia). Jurnal Agora. Vol.6 No.1, (1-10).

Triyono, W. (2019). Manajemen Pemasaran. Yogyakarta: CV Budi Utama.

Visansakon, T., & Prougestaporn, P. (2015). Influencing of e-Service Quality to e-


Wuri. (2020, Agustus 31). 5 Produk Paling Laris di E-commerce yang Bisa Dijadikan Ide Bisnis.
Retrieved from https://www.merdeka.com/uang/5-produk-paling-laris-di-e-commerce-
yang-bisa-dijadikan-ide-bisnis.html

You might also like