Professional Documents
Culture Documents
Ingles Turistico
Ingles Turistico
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c) Morning / Good/.
d) waiting /I've already/ thanks / checked in /now /I'm for / and/ the/ but
/boarding time /.
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Hostess:______________________________________________________________
Customer: ____________________________________________________________
Hostess:______________________________________________________________
Customer: ____________________________________________________________
Hostess:______________________________________________________________
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Amanda: Sir, we don't have flights to this destination at this time. Aren't
you flying with other _______________________ ? Do you have the
voucher with you?
David: Yes, I do. I have even done my ______________________ on the
Internet. I have the boarding pass here, I just need to check my
carry-on luggage in.
Amanda: Can I see your ______________________________ , please?
David: My boarding pass? Sure. Here you are.
Amanda: Sir, your flight is with another airline and not with GOL. Their check-
in is right there.
David: Wow, that's true. There are so many flights that I got confused.
Thank you for your help.
Amanda: You're welcome, sir.
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D U L O T A X I C A B L R
S P C R R L R T J J T F S
I L B E A G H B J J R V U
T A U A I S J F E R R Y B
J N S L N C B I K E V Q W
R E Q I A J R I Q B E M A
M O T O R C Y C L E L A Y
P L A N E A I R C R A F T
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Sir, this queue is for the one´s who need special assistance.
Hi, sir. Good morning. Then take that queue to check-in the luggage.
In this case, sir, just go to the self-service kiosk and check-in. It's
just there.
This queue is for the ones who fit in any of the situations described
in this poster. Is it your situation?
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Andrea: ______________________________________________________________
Bill: Hi, good morning. It's here I check-in, right?
Andrea: ______________________________________________________________
Bill: Special Assistance? What do you mean?
Andrea: ______________________________________________________________
Bill: I don't have reduced mobility, I don't have any disabilities and I'm not
pregnant. So no, I don't fit in this list.
Andrea: ______________________________________________________________
Bill: And what do I do with my luggage?
Andrea: ______________________________________________________________
Bill: Thank you very much for the information. It was really useful.
Andrea: You are welcome, sir. __________________________________________
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Situation 1
Felipe: evening, sir? Good
Brad: I tried to check-in for my flight at the kiosk, but I couldn't do it.
When it's asked to select my flight destination, the system crashes.
Felipe: I understand. What's flight, your and is time your sir ? what
destination
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Situation 2
Felipe: Hello Ma'am.
Thelma: Hi.
Felipe: help How Ican you?
Thelma: I don't think you can, I've just checked-in using the kiosk but
now I need to check-in my luggage.
Felipe: That's right. Is with traveling your you? dog
Thelma: Yes, I have all that is necessary. I'm sorry it'll have to fly alone.
Felipe: Gol responsible is way dog for your possible the best
accommodating it's and guarantees that it will arrive fine. You need to go to
the desk over there so the case can be evaluated for the boarding and for
the check-in procedures.
Thelma: Okay, I'll go to the desk and deliver it with my luggage. Do I have
to pay for this?
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Felipe: Yes, according to the dog weight and a tax for the transportation.
The attendant will give you all the information. Anything Is can else I
there help with ? you
Grammar
Comparatives
Vamos exercitar?
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01. Give your opinion about the following pictures and make sentences.
Use the adjectives above. Follow the example:
4) ________________________________________ .
5) ________________________________________ .
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6) ________________________________________ .
7) ________________________________________ .
Comparatives part 1
Observe as fotos abaixo:
In your opinin, which city is more beautiful: São Paulo or João Pessoa?
Utilizamos o modo Comparativo para fazer comparações entre pessoas,
lugares, coisas etc.
Veja como formamos o modo Comparativo em Inglês:
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Let's practice.
01. Write the comparative form of the following adjectives:
a. Beautiful ___________________________________________________________
b. Crowded ___________________________________________________________
c. Important __________________________________________________________
d. Interesting__________________________________________________________
e. Useful______________________________________________________________
f. Useless ____________________________________________________________
g. Polluted ____________________________________________________________
h. Expensive __________________________________________________________
i. Violent _____________________________________________________________
j. Dangerous _________________________________________________________
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Comparatives part 2
Veja como é formado o comparativo para adjetivos com 1 ou 2 sílabas: Rio
de Janeiro is hotter than Curitiba.
clean safe
dirty big happy
light cold pretty
heavy small
+ ER THAN
positive comparative
good better
bad worse
much more
many more
little less
little smaller
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Let's practice
01. Write the comparative form of the following adjectives:
a. Small ______________________________________________________________
b. Big ________________________________________________________________ c.
Light _______________________________________________________________ d.
Sad ________________________________________________________________ e.
New _______________________________________________________________ f.
Cheap______________________________________________________________ g.
Easy _______________________________________________________________ h.
Simple _____________________________________________________________ i.
Large ______________________________________________________________ j.
safe ________________________________________________________________ k.
Happy _____________________________________________________________
02. Now compare the 2 cities bellow. Make sentences. Use the adjective in
the box:
interesting cold
polluted beautiful
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a)
b) c)
d)
e) f)
g) h) i) j)
Simple Present
- o/x/z/s/ch/sh acrecentamos ES
he GOES
Ex: wash - washes
She GOES Fix - fixes
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I DONT' GO
You DON'T GO Na forma negativa utilizamos os auxiliares DON'T e
DOESN'T.
he DOESN'T GO
Doesn't - para a terceira pessoa.
She DOESN'T GO
Pay Attention:
It DOESN'T GO
Observe que não há alteração na formação do verbo na
We DON'T GO terceira pessoa.
They DON'T GO
DO I GO
DO YOU GO
No forma interrogativa utilizamos os auxiliares DO e DOES.
DOES HE GO Does - para a terceira pessoa.
Let's practice
01. Complete with the correct form of the verb in the simple present.
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03. Answer the questions according to your routine. See the example:
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04. Find the mistakes and correct them. Follow the example:
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Numbers
Let's review the numbers in English
1 2 3 4 5 6 7 8 9 10
one two three four five six seven eight nine ten
11 12 13 14 15 16 17 18 19 20
eleven twelve thirteen fourteen fifteen sixteen seventeen eighteen nineteen twenty
21 22 23 24 25 26 27 28 29 30
twenty- twenty- twenty- twenty- twenty- twenty- twenty- twenty- twenty- thirty
one two three four five six seven eight nine
31 32 33 34 35 36 37 38 39 40
thirty- thirty- thirty- thirty- thirty- thirty- thirty- thirty- thirty- forty
one two three four five six seven eight nine
41 42 43 44 45 46 47 48 49 50
forty- forty- forty- forty- forty- forty- forty- forty- forty- fifty
one two three four five six seven eight nine
51 52 53 54 55 56 57 58 59 60
fifty- fifty- fifty- fifty- fifty- fifty- fifty- fifty- fifty- sixty
one two three four five six seven eight nine
61 62 63 64 65 66 67 68 69 70
sixty- sixty- sixty- sixty- sixty- sixty- sixty- sixty- sixty- seventy
one two three four five six seven eight nine
71 72 73 74 75 76 77 78 79 80
seventy- seventy- seventy- seventy- seventy- seventy- seventy- seventy- seventy- eighty
one two three four five six seven eight nine
81 82 83 84 85 86 87 88 89 90
eighty- eighty- eighty- eighty- eighty- eighty- eighty- eighty- eighty- ninety
one two three four five six seven eight nine
91 92 93 94 95 96 97 98 99 100
ninety- ninety- ninety- ninety- ninety- ninety- ninety- ninety- ninety- one
one two three four five six seven eight nine hundred
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Let's practice.
Do the puzzle
Across - horizontal Down - vertical
2. 27 1. 55 2.
3. 15 39 6. 89
4. 41 8. 20
5. 16
7. 8
9. 12
Numbers
5
6
7 8
9
9. twelve
7. eight
5. sixteen 8. twenty
4. forty one
6. eighty nine
3. fifteen 2. thirty nine
2. twenty seven 1. fifty Five
Across - Horizontal Down - Vertical
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Time
Telling the time
O quadro abaixo apresenta 2 maneiras diferentes para informar as horas.
Você deve se familiarizar com as 2 formas.
Observe:
Nota:
30 minutes = half
15 minutes = a quarter
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Let's practice?
01. What time is it?
________________________________________________
________________________________________________
________________________________________________
________________________________________________
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02. Answer the questions and write the flight times. Follow the example:
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Prepositions
Study the prepositions
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Let's practice?
Observe o mapa abaixo e responda às questões.
Where is it? Use the prepositions you have just learned. Follow the model.
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Internet listening
Rita: Hello sir. Good morning.
Joey: Hi. What do I have to do use the airport wi-fi?
Rita: You need to get an access card at the information desk .
Joey: And How do I get there?
Rita: It is close to the newsstand. Just follow this corridor and turn left.
Just a few steps after.
Joey: This way?
Rita: That's right. It is a big desk in the middle of the lobby of the airport.
Joey: Thank you darling.
Rita: Anytime.
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Listening
Arrival
James: I am here to meet a friend that has just arrived on another flight,
but I don't know where the arrival area is.
Patricia: The arrival area is downstairs sir. Go straight, turn right and GO
down the stairs. In case you want to take the escalator, just go
straight. It is slightly ahead.
Patricia: That's right, sir. Once you exit the escalator you will see the gate.
James: Thank you for your help. I need to run because he is arriving.
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Listening
Stores
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02. Use the directions to complete the mini conversations based on the
map below.
go straight and
Go straight turn right turn left
turn right
go straight and
Turn around Go up Go down
turn left
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Glossário do capítulo 1
Flight.......................................................................................................................................voo
Boarding time ...............................................................................horário de embarque
Ticket........................................................................................................................passagem
Flight attendant............................................................................. comissário de bordo
Customer .............................................................................................................. passageiro
Boarding pass................................................................................ bilhete de embarque
Seat number ......................................................................................número do assento
Carry-on luggage..................................................................................bagagem de mão
Desk ................................................................................................................................. balcão
Queue..................................................................................................................................... fila
Final destination ............................................................................................ destino final
Self-service kiosk............................................................totem de auto atendimento
Pregnant .......................................................................................................................grávida
Reduced mobility..........................................................................mobilidade reduzida
Book..............................................................................................................................reservar
Booking .........................................................................................................................reserva
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Question 01:
Sir - May - help - thanks - checked - waiting - flight;
Question 02:
a) May I help you
b) Ok Sir. Have a nice flight
c) Good morning
d) Thanks, but I've already checked in and I'm waiting for the boarding time e)
Good morning sir.
Question 03:
a) Good Morning, sir. b)
Good Morning. c) May I
help you?
d) Thanks but I've already checked in and now I'm waiting for the boarding time. e)
Ok, sir. Have a nice flight.
Question 04:
(8)
(1)
(2)
(6)
(4)
(3)
(5)
(7)
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Question 05:
Flight
Destination
Airline
Check-in
Boarding pass
Question 06:
a) Sure I can, what can I do for you
b) Boarding pass
c) Flight time
d) Boarding pass
e) That's corret
Question 07:
1, 2, 6, 8, 4, 3, 7, 5,
Question 08:
Train, subway, bus, taxi/cab, motorcycle, bicycle, plane,/ aircraft/ ferry.
Question 09:
a) F b) F c)
F d) T
Question 10:
a) Hi, sir. Good morning.
b) Sir, this queue is for the ones who need special assistance.
c) This queue is for the ones who fit in any of the situations described in this
poster. Is it your situation?
d) In this case, sir, just go to the self-service kiosk and check-in. It's just there e)
Then take that queue to check-in the luggage.
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Question 11:
a) I don't have carry-on luggage
b) The passenger doesn't need special assistance
c) Do you prefer taxi or bus?
d) They don't have to check-in their luggage
e) Does he need help to check-in?
Question 12:
afternoon Check-
in
Queue
fit
destination
going
Question 13:
Situation 01
a) Good evening sir
b) Of course sir
c) What's your final destination and flight time?
d) Did you buy your ticket on our website?
e) But they will help you at the desk
Situation 02:
a) How can I help you
b) That's right. Is your dog travelling with you?
c) Do you have all its documents?
d) Gol is responsible for accommodating your dog the best way it's possible.
e) Is there anything else I can help you with?
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Grammar:
Question 01:
2- crowded
3- Heavy
4- the beach is hot
5- It is cold
6- It is cheap
7- It is expensive
Comparatives part 1
Question 01:
a) More beautiful than f) More useless than
b) More crowded than g) More polluted than
c) More important than h) More expensive than
d) More interesting than i) Mores violent than
e) More useful than j) More dangerous than
Comparatives part 2
Question 01
a) Smaller than g) Easier than
b) Bigger than h) Simpler than
c) Lighter than i) Larger than
d) Sadder than j) Safer than
e) Newer than k) Happier than
f) Cheaper than
Question 2:
Resposta Livre.
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Simple Present
Question 01:
Wake up Go Helps
Take Work Don't speak
Have Is Have
AM Has Do
Question 02:
a) Does He fly every week?
b) Does she need to wear a uniform?
c) Do you work in the mornigs?
d) Do you have your ticket?
e) Does he have to check-in his bags?
Question 03:
Resposta livre
Question 04:
a) Speak d) Is
b) Help e) Have
c) Leaves f) Is
Question 1:
Across - Horizontal
2. twenty seven 5. sixteen
3. fifteen 7. eight
4. forty one 9. twelve
Down - Vertical
1. fifty Five 6. eighty nine
2. thirty nine 8. twenty
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Question 01:
It's nine thirty Five
It's twelve thirty or half past twelve
It's eight ten
It's eleven twenty five.
Question 02:
a) It's at ten oh three or at three past ten
b) It's at ten fifteen or at a quarter past ten
c) It's at ten twenty two or at twenty two past ten
d) It's at ten twenty Five or at twenty Five past two
e) It's at ten thirty or at half past ten
f) It's at ten thirty seven or at twenty three to eleven.
Prepositions
Question 01:
a) um) -
b) É ao lado da loja local
c) É em frente à loja de café
d) É betwee o sotre doces e café
e) A
f) É ao lado da loja g) É
em frente à loja
h) É ao lado do restaurante
i) É ao lado do banco
j) É entre o saco de proteção e na loja local
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Question 02:
a) It's next to the local store
b) It's across from the coffee shop
c) It's between the candy so trend the coffee shop
d) Option: a
e) It's next to the store
f) It's across from the store g) It's
next to the restaurant
h) It's next to the bank
i) It's between the protect bag and the local store.
Question 3:
A - Resposta Aberta
- Arrival
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4 - Store
Question 05:
a) The drugstore is on the first floor. You just have to go up
b) Go straight and turn right
c) Go up to the first floor
d) Go straight and turn left
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