ZUBAIR OIL FIELD DEVELOPMENT PROJECT

MANAGEMENT OF NON-CONFORMITY (NCR)

EPC for Water Injection Network Installation

EX-DE 00 03/10/2016 Issued for Approval M. Dela Cruz D. O’Farrell M. Shaker M. Shaker M. Borriello

Validity Rev. Company

Status number Prepared Checked Approved Contractor Approval
Date Description Approval
by by by
Revision Index
Company logo and business name Project name Company Documents Identification

ZUBAIR OIL FIELD 250600DBQND0026

DEVELOPMENT
eni iraq b.v. Job N.
Contractor logo and business name Contractor Documents Identification

OGI002-QA-0039-00
DRAKE & SCULL INT’L PJSC
Contract N. 5000008451
Vendor logo and business name Vendor Identification

Order N.
Facility Name Location Scale Sheet of Sheets
ZUBAIR OIL FIELD - WATER INJECTION ONSHORE NA 1 of 16
NETWORK INSTALLATION
Document Title Supersedes N.

MANAGEMENT OF NON-CONFORMITY (NCR) Superseded by N.

Plant Area Plant Unit
NA NA
Software: Microsoft Word 97-2003 File N° 250600DBQND0026_EXDE00_16
Owner Logo and business name Company Documents Contractor Documents Revision Index
Identification Identification
Validity Sheet of Sheets
Rev.
Status 2 of 16
250600DBQRD0026 OGI002-QA-0039-00
DSI PJSC EX-DE 0

REVISION HISTORY

Rev. Date Nr. of sheets Description

EX-DE 00 03/10/2016 16 ISSUED FOR APPROVAL

This document is property of eni Iraq B.V.

It shall neither be shown to Third Parties nor used for purposes other than those for which it has been sent.
Owner Logo and business name Company Documents Contractor Documents Revision Index
Identification Identification
Validity Sheet of Sheets
Rev.
Status 3 of 16
250600DBQRD0026 OGI002-QA-0039-00
DSI PJSC EX-DE 0

INDEX

1. SCOPE AND FIELD OF APPLICATION ......................................................................................... 4

2. RESPONSIBILITIES ....................................................................................................................... 4

3. REFERENCE DOCUMENTS .......................................................................................................... 6

3.1 INTERNATIONAL STANDARDS ............................................................................................ 6
3.2 CONTRACT DOCUMENTS .................................................................................................... 6
3.3 DSI PJSC DOCUMENTS ........................................................................................................ 6
4. ABBREVIATIONS AND DEFINITIONS .......................................................................................... 6
4.1 ABBREVIATIONS ................................................................................................................... 6
4.2 DEFINITIONS.......................................................................................................................... 7
5. PROCEDURE .................................................................................................................................. 7
5.1 Identification and Reporting of the Non-conformance: .......................................................... 7
5.2 Client Complaints: ................................................................................................................. 8
5.3 Analysis of the anomaly and consequent actions: ................................................................ 8
5.4 Segregation of Products: ....................................................................................................... 9
5.5 Process Anomalies: ............................................................................................................... 9
5.6 NCR to be attributed to the Company: .............................................................................. 9
5.7 NCR to be attributed to the Vendors or Sub contractors: ..................................................... 9
5.8 Damage to machinery, systems and equipment’s of Assets: .............................................. 10
5.9 Disposition of Non-conformances: ........................................................................................ 10
i.) Accept-as-is........................................................................................................................... 11
ii.) Rework / Re-inspect .............................................................................................................. 11
iii.) Reject ...................................................................................................................................... 11
iv.) Regards ................................................................................................................................... 11
v.) Materials Receipt ..................................................................................................................... 11
vi.) Welding Repairs ...................................................................................................................... 11
5.10 Resolution of Non-conformance............................................................................................ 11
5.10.1 Close-out of Non-conformance Reports: ....................................................................... 12
6. DOCUMENTATION....................................................................................................................... 12

7. NCR FLOWCHART ....................................................................................................................... 13

8. ATTACHEMENTS ......................................................................................................................... 14

This document is property of eni Iraq B.V.

It shall neither be shown to Third Parties nor used for purposes other than those for which it has been sent.
Owner Logo and business name Company Documents Contractor Documents Revision Index
Identification Identification
Validity Sheet of Sheets
Rev.
Status 4 of 16
250600DBQRD0026 OGI002-QA-0039-00
DSI PJSC EX-DE 0

1. SCOPE AND FIELD OF APPLICATION

This procedure applies to the Project “ZUBAIR OIL FIELD DEVELOPMENT PROJECT”
 The scope of this document is to establish procedures for activities related to non-conforming
product (or activity) management so that they may be identified and kept under control to
avoid their inadvertent use.
 This procedure provides for the identification, documentation, evaluation, disposition,
notification, segregation (prevention of inadvertent use/installation), and re-inspection of these
nonconforming items.
 DSI PJSC shall issue Nonconformance Reports on self-perform work, or subcontracted work,
when applicable.
 Moreover this procedure cover the detection of any non-conformities regarding products
supplied by Company for which action will be taken in conformity with instructions supplied by
the customer on a case-by-case basis.
 This procedure applies to Non conformity management at Field.
 Nonconformance management for the actions carried out by DSIPJSC Head office structure
shall be performed accordingly to the internal Standard Management System.

2. RESPONSIBILITIES
Sl.
Position Responsibilities
No.
1 Project Manager Shall report to Project Director.
Shall be responsible to review the root cause of NCR and to
provide necessary guidance to implement the proactive
preventive measures to avoid recurrence.
Shall lead his team of key personnel in discussions with
Company about corrective and preventive actions against Non-
conformances.
Shall consult Construction Superintendent, Contracts Manager,
Engineering Manager, and QA / QC Manager in connection with
NCRs from Company.

2 Construction Manager / Shall report to Project Manager,

Superintendent Shall be responsible for overall implementation,
monitoring, and control of activities pertaining to this
Procedure.
Shall be responsible for ensuring the necessities of
prevention of Non-conformances within the
framework of Company Specifications.
Shall lead all the department heads on disposition of
NCRs.
Site Engineer Shall report to Construction Superintendent.
Shall coordinate with QA / QC and Engineering
3 Departments throughout the process of resolution of
NCRs.
Shall be responsible for identifying requirements and
consistent assistance to QA / QC Department with
regard to disposition of NCRs.
Shall organize certain course of action in order to

This document is property of eni Iraq B.V.

It shall neither be shown to Third Parties nor used for purposes other than those for which it has been sent.
Owner Logo and business name Company Documents Contractor Documents Revision Index
Identification Identification
Validity Sheet of Sheets
Rev.
Status 5 of 16
250600DBQRD0026 OGI002-QA-0039-00
DSI PJSC EX-DE 0

systematically adopt preventive actions to arrest the

recurrences of NCRs.
4 QA / QC Manager Shall report to QHSE Manager
Shall be responsible for identifying, initiation, and
assessment of requirements for NCR resolution.
Shall interact with Production and Engineering
department with regard to disposition of NCRs.
Shall be responsible for discussions with Company
and convincing them with regard to preventive
measures on NCRs.
Shall be responsible for compliance of this
procedure.
5 QC Engineer Shall report to QA / QC Manager.
Shall identify non conformances and report them in
order to bring a resolution.
Shall be responsible for coordinating with Production
and Engineering departments in connection with
NCRs.
Shall ensure proper implementation of this
procedure.
6 QC Inspector Shall report to QA /QC Manager.
Shall be responsible for coordinating with Production
and Engineering department in connection with
NCRs.
Shall ensure proper implementation of this
procedure.
Shall function as a replacement to QC Engineer in
the absence of latter.
7 Engineering Manager Shall report to Project Manager.
Shall be responsible for all the None conforming out
comes concerning Design aspects, Engineering
Drawings, and all technical matters in connection with
material management.
Shall coordinate with corporate office about NCRs on
Design aspects.
8 Procurement Shall report to Project Manager,
Engineer Shall be responsible for overall implementation,
control of activities with reference to this Procedure in
connection with vendors / suppliers.
Shall be responsible for ensuring the procurement of

This document is property of eni Iraq B.V.

It shall neither be shown to Third Parties nor used for purposes other than those for which it has been sent.
Owner Logo and business name Company Documents Contractor Documents Revision Index
Identification Identification
Validity Sheet of Sheets
Rev.
Status 6 of 16
250600DBQRD0026 OGI002-QA-0039-00
DSI PJSC EX-DE 0

materials conforming within the framework of

Company Specifications.
9 Document Controller Shall report to QA / QC Manager.
Shall be responsible for prompt compilation of NCRs
and of keeping a consistent track.
Shall keep updating summary register of the tracking
system of NCRs.
10 HSE Manager Shall report to QHSE Manager.
Shall coordinate with QA / QC Manager on raising
NCRs with regard to HSE related issues if any such
requirement arises.
11 HSE Engineer Shall report to HSE Manager.
Shall keep abreast with day-to-day activities on site
with HSE point of view.
Shall analyse and notify HSE Manager whenever he
comes across Non-conformances.

3. REFERENCE DOCUMENTS
3.1 INTERNATIONAL STANDARDS

ISO 9001 Quality Management Systems – Requirements

ISO 9000 Quality Management Systems – Fundamental & Vocabulary

3.2 CONTRACT DOCUMENTS

- CONTRACT (Scope of Works) 00250600BGSC95049-CDFE04
- ENI Specification (Appendix F – Quality Requirement – SGI-QUAL-014)
- ENI Specification (Appendix G – Project Coordination Procedure)

3.3 DSI PJSC DOCUMENTS

- Quality Manual
- Reference Standard procedure and project Specific procedure
- Project Management Quality Plan (Doc no: 250600DBQAD0001)

4. ABBREVIATIONS AND DEFINITIONS

4.1 ABBREVIATIONS
- ENI IRAQ BV ....................................................................................................... (COMPANY)
- Drake & Scull Internationals PJSC. ................................................................................ (DSI))
- QHSE Management Department - Headquarters ................................................. (QHSEMD)
- QHSE Manager - Headquarters ............................................................................... (QHSEM)
- Project Manager ............................................................................................... (PM)
- Construction Superintendent (Spread Boss) ....................................................(CS)
- Project Procurement / Logistic Manager ........................................................ (PLM)
- Project Quality Manager ................................................................................ (PQM)

This document is property of eni Iraq B.V.

It shall neither be shown to Third Parties nor used for purposes other than those for which it has been sent.
Owner Logo and business name Company Documents Contractor Documents Revision Index
Identification Identification
Validity Sheet of Sheets
Rev.
Status 7 of 16
250600DBQRD0026 OGI002-QA-0039-00
DSI PJSC EX-DE 0

- Project HSSE Manager ........................................................................... (PHSSEM)

- Non-conformity Report ................................................................................... (NCR)

4.2 DEFINITIONS

Non-Conformity: Non-fulfilment of a requirement

Correction: Action to eliminate a detected nonconformity.

The correction can entail repairs, rework or downgrading.

Concession (derogation after production): Authorisation to use or release a product

that fails to conform to the specified requirements.

Rework: Action on a nonconforming product to make it conform to the requirements

Regards: alteration of the grade of a non-conforming product in order to make it conform to

requirements differing from the initial ones

5. PROCEDURE
5.1 Identification and Reporting of the Non-conformance:

Non-conformances may be detected on production or products during inspections, as indicated in the

Inspection & Test Plans, method statements, quality procedures, drawings, and specifications or after
receiving Non-conformance reports from the Company.

System non conformances such as revealed during audits and incoming material inspections are dealt
with, according to respective procedures.

Any product, which has failed in testing, shall be brought to the notice of QA/QC Manager by Site
Engineer / Supervisor for NC resolutions.

Personnel identifying an anomalous situation shall notify their direct supervisor or to the QC Engineer /
HSE Engineer in a verbal manner.

This information will be collected and analyzed by QC Engineers and HSE Engineer who are
responsible for evaluating Non Conformances in view of the problems notified.

The Discipline Supervisor is responsible for involving the QC Engineer / HSE Engineer in order to
manage the event (depending on the type of event).

The issuer shall also complete the part "A" of the "Non-conformance Report" form (NCR) indicating all
pertinent details of the non-conformance and the respective reference standard or document.

The completed form shall be submitted to the QC Engineer, for review, registration in the NCR log and
assignment of the identification number.

Original of the NCR shall be forwarded at this point to the respective Discipline Supervisor, who shall
complete the part "B" of the form with details of the proposed remedial action and shall sign it.

 The part "B" shall be approved by the Construction Manager (or a higher function)

This document is property of eni Iraq B.V.

It shall neither be shown to Third Parties nor used for purposes other than those for which it has been sent.
Owner Logo and business name Company Documents Contractor Documents Revision Index
Identification Identification
Validity Sheet of Sheets
Rev.
Status 8 of 16
250600DBQRD0026 OGI002-QA-0039-00
DSI PJSC EX-DE 0

 Remedial actions which do not implicate any cost or schedule impacts (e.g. technical items
deviating from specified standards) shall be formally discussed and resolved with Company
Representative if external, who shall then sign the part “B” of the NCR for concurrence.
 For remedial actions which implicate cost or schedule impacts, DSI shall issue to Company a
Deviation Request (DR) / Technical Query (TQ) concerning the proposed remedial action; the
respective cross reference shall be noted on all documents.

Upon resolution of the Deviation Request by the Company, the remedial action shall be carried out and
recorded on the relevant NCR, accordingly.

On receipt of the notification, the QC Engineer will examine the product/ procedure and will establish
the Non-conformance validity.

If the NC is deemed valid, the QC Engineer (or, in his absence, the QC Inspector) with the Discipline
Supervisor will assess the non-conforming situation. QC Engineer will inform about NC to QA / QC
Manager immediately.

5.2 Client Complaints:

If the QA / QC Manager receive a formal written complaint in the NCR format from the Client, regarding
the quality of the work, a copy of the documentation is forwarded to the Project Manager and QHSE
Manager and to concerned department heads for disposition and corrective action.

An effective system shall be evolved wherein all Customer complaints (quality related findings) shall be
recorded and monitored for necessary corrective actions on regular basis.
Feedback regarding proposed corrective action to address the quality related findings and effective
implementation of corrective action and documentation shall be communicated to the originator of the
complaints.

5.3 Analysis of the anomaly and consequent actions:

For Internal NC or NC notified by the Company (External),

After ascertaining the Non-conformance the QC Engineer (or in his absence the QC Inspector) with
the Discipline Supervisor, fills out Non-conformance Report (see ATTACHMENT 1).

All the details of the Non-conformance and the relevant standards or reference documents, as well as
the area, persons involved in the inspection must be indicated, providing also reference to the relevant
paragraph of the Inspection & Test plan, if applicable.

Immediately after non-conformity is observed, it shall be discussed with discipline head or QC

Engineer and QA / QC Manager to crystallize:

Description of non-conformity: In precise and clear words.

Basis of non-conformity: Give sufficient reasons based on which subject disagreement is considered
as non-conformity.

The NCR is recorded in NCR master log (ATTACHEMNT 2) giving it the next progressive ID number.

This document is property of eni Iraq B.V.

It shall neither be shown to Third Parties nor used for purposes other than those for which it has been sent.
Owner Logo and business name Company Documents Contractor Documents Revision Index
Identification Identification
Validity Sheet of Sheets
Rev.
Status 9 of 16
250600DBQRD0026 OGI002-QA-0039-00
DSI PJSC EX-DE 0

5.4 Segregation of Products:

 Products to be segregated

After any non-conforming products / items have been identified, mark them with “HOLD” and
segregate them (if possible) to prevent any accidental use.
 Ware house-in charge or Store officer shall be responsible for the entire operation.

A meeting will be convened by QA / QC Manager, with the vendor / supplier in the presence of Project
Manager to analyse the causes and arrive at appropriate solutions.

5.5 Process Anomalies:

 Activities have to be suspended

In case of process anomalies, the QC Engineer informs the department Head; he in turn may decide
to suspend activities while the NC is being remedied.
For any non-conformance identified by Company and addressed to Contractor, a hold on the Work
activity concerned shall be immediately put into place.

If the activities are pertaining to Sub contractors, concerned Department head and the QC Manager of
the Sub contractor will be called for a meeting with Contractor QA / QC Manager to analyse the
situation in order to bring a remedial action.

5.6 NCR to be attributed to the Company:

If the anomaly can be attributed to the activities pertaining to the Company, with regards to the product
/ process involved, identifying the anomaly and raising NCR is the responsibility of QC Department.

Any non-conformances noticed by Company, and when this is conveyed to QC Engineer, immediately
he shall inform QA / QC Manager.

If a formal written NCR received by Contractor from Company regarding quality of work, QA / QC
Manager will forward it to the Project manager for approval of suggested remedial action.

The QC inspector informs the QC Engineer who in turn informs the QA / QC Manager to begin
interfacing with the Company about the event.

The latter contacts the Company and reports the recorded anomaly, requesting the actions needed to
remedy the problem to be defined, checks the remedial actions suggested by the Company.

5.7 NCR to be attributed to the Vendors or Sub contractors:

If the anomaly can be attributed to a Vendor / Subcontractor, about the product/ process involved,
identifying the anomaly and filling the Sections (from A to C) of the NCR form involves concerned
Department head and QC Department.

The Department head informs the QA / QC Manager who in turn informs Project Manager about the
event.

The latter contacts the Procurement Engineer (for NC to be addressed to Vendors) or concerned
department head in case of the Sub contractor and the recorded anomaly will be analysed and the
actions needed to remedy the problem will be decided.

This document is property of eni Iraq B.V.

It shall neither be shown to Third Parties nor used for purposes other than those for which it has been sent.
Owner Logo and business name Company Documents Contractor Documents Revision Index
Identification Identification
Validity Sheet of Sheets
Rev.
Status 10 of 16
250600DBQRD0026 OGI002-QA-0039-00
DSI PJSC EX-DE 0

5.8 Damage to machinery, systems and equipment’s of Assets:

Non-conformances concerning the working of equipment are managed like maintenance work.

Applying the identified remedial action, assessing its implementation and closing the case, filing and
recording the document and subsequent data collection shall be carried out by the concerned
discipline supervisor.

In case a Commercial Impact needs to be issued, this will be managed as described by the
procedures- “Technical Queries” as per Appendix G – Project Coordination. The approved
Commercial Impact shall be cross referenced on the NCR.

The person in charge of implementing the remedial actions informs his/ her personnel about actions to
be taken to solve the problem and then, on the basis of planning, shall check that they have been
correctly taken/ carried out.

If the anomaly is remedied, the QC Engineer receives the information from the person in charge with
implementing the remedial action, along with supporting evidence;

After taking remedial action, if non-conforming manufactured items are not considered acceptable
after the remedial actions, these are marked REJECTED and are removed as soon as possible from
the work site.

If the items are considered acceptable, the QC Engineer removes the term “HOLD” from the product
and/or restores operations.

5.9 Disposition of Non-conformances:

The originator i.e., QA / QC Manager reviews the proposed corrective action. When reviewing the
proposed disposition, he must ensure that the proposed corrective action is practical and achievable,
and the implementation can be verified and closed.

If a Non-conformance or potential Non- conformance relating, to Contractor, Supplier (Subcontractor /

vendor) activities identified by supervisory body of the Contractor one of the following actions shall be
taken:

 If a non-conformance can be rectified simply and immediately, and the item satisfies all
specified requirements, then those responsible rectify it and no non-conformance
documentation is required.

 If the work is incomplete or workmanship discrepancies can be reasonably expected to be

rectified in due course, Inspectors or Supervisors record such work on punch lists for future
action.

 If the non-conformance does not meet the criteria in a) or b) above, the finder of the
non-conformance:
i) Ensures any nonconforming materials are segregated where feasible and identified
using yellow “Hold” Tags or yellow “Hold” Stickers, paint or similar, where practicable.

If the identification of the nonconforming material is self-evident, then tags or stickers

need not be applied.

ii) Ensures a Non-conformance Report (NCR) is initiated.

This document is property of eni Iraq B.V.

It shall neither be shown to Third Parties nor used for purposes other than those for which it has been sent.
Owner Logo and business name Company Documents Contractor Documents Revision Index
Identification Identification
Validity Sheet of Sheets
Rev.
Status 11 of 16
250600DBQRD0026 OGI002-QA-0039-00
DSI PJSC EX-DE 0

No further work is performed on nonconforming items until their disposition is decided. Work may
continue in areas not affected by the non-conformance.

Following are Disposition criteria:

i.) Accept-as-is
Where the approved disposition is "accept-as-is", the non-conformance tags or stickers are
removed from the items by inspection, construction or materials control staff, and where
appropriate transferred out of quarantine for storage or released.

ii.) Rework / Re-inspect

When the approved disposition is “rework” or “re-inspect”, the item is released for repair or
rework.
Rework and re-inspect work are subject to re-inspection upon completion.

iii.) Reject
Where the approved disposition is "reject", the item is re-tagged "Reject" (red tag or sticker) by
inspection, construction or materials control staff and returned to the supplier or scrapped.

Replacement of materials/products etc., are subject to inspection on replacement.

iv.) Regards
When the approved disposition is "regards", the item is re-tagged: "Accepted" (green tag or
sticker) by inspection, construction or materials control staff and the re-graded applications are
noted on the tag or sticker and the NCR.

v.) Materials Receipt

Non-conformances relating to receipt of materials are documented on Receipt

Discrepancy Reports.

vi.) Welding Repairs

NCRs are not used for welding repairs. Refer to Procedure for Weld Repair (To be
submitted)

5.10 Resolution of Non-conformance

After carrying out of the necessary analysis and assessment with reference to drawings,
specifications, codes and procedures, Q A / QC Manager shall recommend after consulting with the
concerned department heads, corrective actions, and measures taken to avoid recurrence of NC.
 The same will be forwarded to Company for comments and approval.

A meeting will be convened with concerned department heads to determine the corrective and
preventive actions for the NCRs.

This document is property of eni Iraq B.V.

It shall neither be shown to Third Parties nor used for purposes other than those for which it has been sent.
Owner Logo and business name Company Documents Contractor Documents Revision Index
Identification Identification
Validity Sheet of Sheets
Rev.
Status 12 of 16
250600DBQRD0026 OGI002-QA-0039-00
DSI PJSC EX-DE 0

5.10.1 Close-out of Non-conformance Reports:

Corrected, reworked or repaired items shall be re-inspected and/or tested by qualified personnel for
compliance with the governing acceptability criteria.

Completion of the remedial action shall be verified by the discipline supervisor (DSI Representative),
who shall compile and sign in this respect part "C" of the NCR form.

After satisfactory completion of the disposition action and/or the effective implementation of corrective
action, including documentation, the DSI QA / QC Manager, or nominee and Company QA / QC Manager
if external, signs off the in the section “D“ titled "Close - out" and includes comments regarding
completion, re-inspection and final conformance including reference to reports/records as necessary.

This action indicates that the NCR is "closed out".

6. DOCUMENTATION
Under the jurisdiction of QA / QC Manager QC Engineer, QC Inspector and Document
Controller shall keep system of Documentation for NCRs in a disciplined manner.
HSE related NCRs are generated by HSE Engineer and after necessary processing by Project HSE
Manager; these reports will be forwarded to Project QA / QC Manager.
NCRs are kept updated in a summary register in a sequential and consistent tracking system by
means of NCR master log.
At Field Nonconformance shall be documented using Form – QAF-OGI002_Form_001.

Project Quality Manager shall retain all NCR’s and the NCR Log in the Quality Files.

This document is property of eni Iraq B.V.

It shall neither be shown to Third Parties nor used for purposes other than those for which it has been sent.
Owner Logo and business name Company Documents Contractor Documents Revision Index
Identification Identification
Validity Sheet of Sheets
Rev.
Status 13 of 16
250600DBQRD0026 OGI002-QA-0039-00
DSI PJSC EX-DE 0

7. NCR FLOWCHART
ACTIVITY INVOLVEMENT ACTION

- DSI Q.C Inspector

IDENTIFY - Identify Non-Conformance
- Production Personnel
Non-Conformances - Report Non-Conformance to Q.C. Inspector
- Company QC (External)

Mark “HOLD” item

- DSI Q.C. Inspector - Mark “HOLD” Non-Conforming item

RECORD
Non-Conformances (A) - DSI Q.C Inspector - Complete and sign part “A” of NCR
- Company QC (If External) - Forward NCR to the DSI QC Engineer/ Company QC

REWIEW and LOG - Review NCR

- DSI Q.C Engineer (If Internal)
Non-Conformances - Log and Assign NCR with identification No.
- Company QC (If External)
- Forward NCR to Discipline Supervisor (DSI/Company)

REMEDIAL ACTION - DSI Discipline Supervisor (If Internal) - Complete and Sign part “B” of NCR
PROPOSAL (B) - Company Representative (If External) - Forward NCR to the DSI Construction Manager

-Evaluation jointly with Company of the Remedial Action pact

REMEDIAL ACTION VERIFICATION

-The DSI Constr. Manager signs part A+B of NCR for approval, if
internal
Cost or
Schedule - The Company Constr. Manager signs part A+B of NCR for
Impact YES approval, if external.

NO - DSI Construction Superintendent (or -The Company Rep. signs part B of NCR for concurrence
Issue of a higher function)
O
Deviation
Require to -NCR(s) regarding Remedial Action with no cost or schedule
COMPANY impact are directly forwarded to the Discipline Supervisor for
completion

-NCR(s) having Remedial Action with cost or schedule impact are

kept on HOLD until the resolution of the relevant Deviation
Request by the company

Carry out the remedial action - DSI Construction - Correct, rework, repair, reject ( as applicable )
- DSI Qualified Personnel - Re-inspect /re-test correct item

VERIFY REMEDIAL - Verify completion of remedial action

ACTION COMPLETION (C) - DSI Discipline Supervisor
Complete and sign part “ C “of NCR
- Forward NCR to the QC Engineer/Inspector

This document is property of eni Iraq B.V.

It shall neither be shown to Third Parties nor used for purposes other than those for which it has been sent.
Owner Logo and business name Company Documents Contractor Documents Revision Index
Identification Identification
Validity Sheet of Sheets
Rev.
Status 14 of 16
250600DBQRD0026 OGI002-QA-0039-00
DSI PJSC EX-DE 0

- QC Engineer/Inspector (Internal/External)
CLOSE –OUT of
-Enters in NCR Log close-out information
NCR (D)
Authorizes removal of “ HOLD “ from item

Files original of NCR

- DSI QC Manager
- Company QA / QC Manager (If
External)  QUALITY Department (If Internal)
 Company (If External)
NCR(s) regarding Remedial Action with no cost or schedule
impact are directly forwarded to the Discipline Supervisor for
completion
-Signs part “D” of NCR and forward to Company QA/QC Manager
for signature (If External)
-NCR (s) Review & classification
TREND ANALYSIS
-QC ENGINEER -Audit subject activity (when appropriate)
-Issue Audit Report.-Issue Corrective Action Request ( if necessary )

8. ATTACHEMENTS
(Blank form)
Nonconformance Report (NCR) .......................................................................... QAF_OGI002_Form_001
Nonconformance Report Log ............................................................................. QAF_OGI002_Form_002

This document is property of eni Iraq B.V.

It shall neither be shown to Third Parties nor used for purposes other than those for which it has been sent.
Contractor NCR no:
NON-CONFORMITY REPORT (NCR)
(QAF_OGI002_Form_001) Sheet 15 of 16
DSI PJSC
Company Contract No.: Project Line Number:

5000008451 ZUBAIR OIL FIELD DEVELOPMENT

Eni Iraq BV

Attachment 1 – QAF_OGI002-Form_01 Location:

Activity /Phase:
Department:
Area/Activity
Date:
NCR by:  Internal Inspection Activity  Company Complaint / Non-Compliance (External)
PROCESS ITEM SUBJECT TO NCR:
DESCRIPTION OF NON-CONFORMANCE:
REFERENCE STANDARDS/PROCEDURES:
A Possible cause (please tick as appropriate)
Deficiency of the Quality System 1 Lack of Training / Information Flow 2
Inaccuracy / Inefficiency 3

QC Function Name: ............................. Signature: ............................. Date: ..........................

(□ Internal □ External) Position: ...................................................................................
REMEDIAL ACTION:
Rework and Re-inspect 
Acceptable as it is 
Degrade (alternative use) 
Rejected 
Company Approval Necessary YES NO

B Category: MINOR □ MAJOR □ / COMMERCIAL IMPACT : YES □ NO □

Discipline Supervisor Name: ................................. Signature: ................................ Date: ................................
(□ Internal □ External)
Approved By
Name: ................................. Signature: ................................ Date: ................................
Company Representative
Approved By
DSI Construction Name: ................................. Signature: ................................ Date: ................................
Manager
VERIFICATION OF REMEDIAL ACTION:
Discipline Supervisor
C Name: ................................. Signature: ................................ Date: ……………………
DSI Representative
REMARKS:
CLOSE OUT
Q.C. Function: QC Engineer/Inspector (□ Internal □ External)
Name: ............................... Signature: ............................ Date: ..................

Approved by: QA / QC Manager

D Name: ............................... Signature: ............................ Date: ...................

Approved by: Company QA / QC Manager - If External

Name: ............................... Signature: ........................... Date: …...............

This document is property of eni Iraq B.V.

It shall neither be shown to Third Parties nor used for purposes other than those for which it has been sent.
Contractor Company Contract No. Project Sheet of Sheets
Non Conformity 16 of 16
Report
5000008451 ZUBAIR OIL FIELD DEVELOPMENT
QAF_OGI002_Form_002
DSI PJSC Eni Iraq .v.
(NCR) Log

Remedial
Close Out Company
Action
Transmittal NCR Minor/Major Commercial I – Internal NCR Item Discipline Location Date
N° Number Issue Impact Yes / Verification Remarks
NCR E – External NCR
d Date No Date

This document is property of eni Iraq B.V.

It shall neither be shown to Third Parties nor used for purposes other than those for which it has been sent.