NPTEL, July-October 2022 Soft Skills Assignment/BM I

Soft Skills, Assignment IV (Lecture 16-20)

July-October 2022 Full Marks: 15

I. Given below are some statements based on video lectures. Identify them and
write (T) against True and (F) against False statements. 07

1. Emphasis on facts and figures play a very crucial role in negotiation. T

2. When we reach an agreement during the negotiation, we should emphasize the other
party’s benefit. T

3. Phonetic sound of 8 is most fortuitous of numbers auguring prosperity. T

4. NAFTA stands for North American Foreign Trade Agreement. F

5. People of high context cultures seldom put more stress on non-verbal communication.
F
6. Allowing the discussion to go long is one of the critical factors in negotiation. F
7. As a negotiator, one must be aggressive throughout without bothering about the other
party’s interests. F

II. Given below are multiple-choice questions having four options. Selectthe
most suitable option as your answer. 8
1. Which of the following is not an ingredient of self-actualization needs according
to Maslowe’s theory of human needs?
A. Morality
B. Creativity
C. Shelter
D. Property
2. Which of the following is the proper way to say “NO” in Japan?

A. Shaking heads back and forth

B. Nodding up and down
 C. Raising their chin
D. Moving their right hands

3. Which of the following is not accurate about the characteristics of culture?

A. Culture norms are logical.
B. Cultures are static.
C. Culture represents identity and community.
D. Culture can be learned.

4. “Let us never try to negotiate out of fear, but let us also not fear to negotiate.” A quote
by which famous personality?
A. Winston Churchill.
B. John F Kennedy.
C. Theodore Roosevelt.
D. None of the above.
5. Which of the following is the full form of GATT?
A. General Association on Trade and Tokens.
B. Geneva Agreement on Technology and Trade.
C. General Agreement on Tariff and Trade.
D. General Association on Trades and Traffic.
6. What is the meaning of “You Attitude” style in business?
A. To believe more in the welfare of the organization
B. To believe in your own welfare
C. To convince other parties how they will be benefitted from a deal.
D. None of the above.

7. Which of the following is not a strategy to resolve deadlock?

A. To point out no further concessions to be made.
B. To use unethical aspects of the agreement.
C. To explain and emphasize consequences.
 D. To show sunny side to the other party
8. Which of the following works significantly while using Persuasion as a critical
factor in Negotiation?
A. Agreeing instantly
B. Talking and listening.
C. Intimidating throughout
D. Whispering and noting points

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