File No.F.No.44-48/2018/MCTCICGHS F No. ASi491MCTCICGHS2021 /DIRICGHS! ‘Government of india Ministry of Health & Family Welfare Department of Heath & Family Welfare ‘Nieman Bhawan, New Delhi Dated'the February , 2022, ‘OFFICE MEMORANDUM ‘SUBJECT: Launch of new CGH Mobile Applicaton for Android based devices. Wit reference tothe sbove mentioned subject and in lgnment with is vision of being the fst choice in providing quality healthcare services and ensuring holistic wel being across cients’ entre fe span, Central Government Health Scheme has found it Imperative to adopt new tecnnelogy and innovations inthe delivery of quality heatheae, In thie regard, CGHS has launched a new mobile application for Android based platforms, named ™myCGHS'. The launch of the motle app isan important and tmaly step towards catering to India’s increasing digtal penetration. ‘myCGHS' application shall provide the benefesaries, CGHS services and updates without venturing cut, from the ‘comfort of her homes. ‘The ‘TyCGHS' mobile applcaon can be downloaded trom the Google Play Store on Android based smartphones by folowing the below mentoned steps. + Open the Google Play Sore on Android device 1 + Search myCGHS' onthe search bar of Pay Store 4 ‘+ Select myCGHS' application ion 4 *+ Clk on thst button to instal he application on your mobile device 4 + Requisite permissions shoud be alowed to access all the services of the pplicationFile No.F.No.44-48/2018/MCTCICGHS 4 + Login using beneficiary ID and mobile number and create an mPIN for added securty ‘Once installed, CGHS beneficiaries can use ‘myOGHS' mot {he following services: 1) Appointment Services: + Book appointment: CGHS beneficiaries can book online appointments using the "Book Appointment tab atthe Home Page of the applcation. le application to access + Cancel appoiniment: CGHS beneficiaries can cancel an already booked ‘appointment by clicking on the ‘Cancel appointment tab. ‘+ My Appointments: detals of al the previous appointments, booked appointments ‘and cancelled appoiniments canbe vewed by cicking the My appointments ab, i) Medical History ‘+ Medications: Benefcares can access the medication history, with deta such as [Name of the medicine, Dosages, Relevant advise of the doctr, Source of the prescribed medicine and Prescription date, ‘+ Roferas: Boneficiarios can also retove the history ofall the issued ofthe referral, Referral D, and Name of he issuing wellness centre i) Cara deta ‘+ Beneficiary Cards: Beneficiaries can access the e-CGHS card and Index card from within the application se. This card can be used at par with the riginal CGHS card for availng services al the wellness centes and empancilad HCOs.. + Famty detais: Beneficiaries can view details of the dependent beneficiaries, book ther online appointments, Iv) Medical Reimbursement Claim status: ‘+ Beneficiaries can get to know about the slats of ther Medical Reimbursement Claims pending wih the CGHS as wel 1) Other services that can be accessed even without login are as follows: ‘+ FAQS : Beneficiaries can also view Frequenty Asked Questions about CGHS and ‘access News and Highlights for latest CGHS OM and Updates. ‘+ Detais of Empancied conte, Wellness Centres and CGHS Offces: Beneficiaries fn get information about details and location of Empaneled HCOs, Wellness Centres and Offices ofthe CGHS estalishmert.