Copyright © 2021 Schlumberger. All rights reserved.

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Copyright Notice

Copyright © 2021 Schlumberger. All rights reserved.

This work contains the confidential and proprietary trade secrets of Schlumberger and may not be
copied or stored in an information retrieval system, transferred, used, distributed, translated or
retransmitted in any form or by any means, electronic or mechanical, in whole or in part, without the
express written permission of the copyright owner.

Trademarks & Service Marks

Schlumberger, the Schlumberger logotype, and other words or symbols used to identify the products
and services described herein are either trademarks, trade names or service marks of Schlumberger and
its licensors, or are the property of their respective owners. These marks may not be copied, imitated or
used, in whole or in part, without the express prior written permission of Schlumberger. In addition,
covers, page headers, custom graphics, icons, and other design elements may be service marks,
trademarks, and/or trade dress of Schlumberger, and may not be copied, imitated, or used, in whole or
in part, without the express prior written permission of Schlumberger. Other company, product, and
service names are the properties of their respective owners.

An asterisk (*) is used throughout this document to designate a mark of Schlumberger.

Security Notice

The software described herein is configured to operate with at least the minimum specifications set out
by Schlumberger. You are advised that such minimum specifications are merely recommendations and
not intended to be limiting to configurations that may be used to operate the software. Similarly, you
are advised that the software should be operated in a secure environment whether such software is
operated across a network, on a single system and/or on a plurality of systems. It is up to you to
configure and maintain your networks and/or system(s) in a secure manner. If you have further
questions as to recommendations regarding recommended specifications or security, please feel free to
contact your local Schlumberger representative.

Copyright © 2021 Schlumberger. All rights reserved.

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Contents
1 Information Resources ............................................................................................................................... 5
1.1 Schlumberger Product Documentation .............................................................................................. 5
1.1.1 About Schlumberger .................................................................................................................... 5
1.1.2 Online Documentation ................................................................................................................. 5
1.1.3 Typestyle Conventions ................................................................................................................. 5
1.1.4 Alert Statements .......................................................................................................................... 5
1.2 Contacting Schlumberger.................................................................................................................... 6
1.2.1 Technical Support ........................................................................................................................ 6
2 Overview .................................................................................................................................................... 7
2.1 Introduction ........................................................................................................................................ 7
2.1.1 Audience ...................................................................................................................................... 7
2.2 Flaresim Distribution ........................................................................................................................... 7
2.3 Licensing .............................................................................................................................................. 7
3 System Requirements ................................................................................................................................ 8
4 Installation ................................................................................................................................................. 9
4.1 Downloading the Installation Package ................................................................................................ 9
4.1.1 Downloading Flaresim from the Support Portal .......................................................................... 9
4.2 Installing Flaresim ............................................................................................................................... 9
4.3 Uninstalling Flaresim ........................................................................................................................... 9
4.3.1 Uninstalling Flaresim from the Control Panel .............................................................................. 9
5 Licensing Flaresim .................................................................................................................................... 10
5.1 Downloading the Schlumberger Licensing Tool ................................................................................ 10
5.2 Installing the Schlumberger Licensing Tool ...................................................................................... 10
5.3 CodeMeter Dongle Licensing ............................................................................................................ 11
5.3.1 Downloading the CodeMeter runtime installer ......................................................................... 11
5.3.2 CodeMeter Runtime Installation ............................................................................................... 11
5.4 Configuring the License ..................................................................................................................... 11
5.4.1 Configuring the Licensing System .............................................................................................. 12
5.4.2 Referencing the License Server .................................................................................................. 12
6 Flaresim File Locations ............................................................................................................................. 14
6.1 Standalone Install locations .............................................................................................................. 14
6.1.1 Standalone Install Locations on 32-bit Windows versions ........................................................ 14

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 6.1.2 Standalone Install Locations on 64-bit Windows versions ........................................................ 14

Copyright © 2021 Schlumberger. All rights reserved.

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1 Information Resources
1.1 Schlumberger Product Documentation

1.1.1 About Schlumberger

Schlumberger is the leading oilfield services provider, trusted to deliver superior results and improved
E&P performance for oil and gas companies around the world. Through our well site operations and in
our research and engineering facilities, we develop products, services, and solutions that optimize
customer performance in a safe and environmentally sound manner.

1.1.2 Online Documentation

Documentation is provided in the following electronic formats via the listed locations:

• In the root installation folder of Flaresim installations (Flaresim.pdf)

• The Help menu in an instance of Flaresim.

1.1.3 Typestyle Conventions

The following conventions are observed throughout this guide:

• Bold text is used to designate file and folder names, dialog titles, names of buttons, icons, and
menus, and terms that are objects of a user selection.
• Italic text is used for word emphasis, defined terms, and manual titles.
• Monospace text (Courier) is used to show literal text as you would enter it, or as it would
appear onscreen.

1.1.4 Alert Statements

The alerting statements are Notes, Cautions, and Warnings. These statements are formatted in the
following style:

• Note: Information that is incidental to the main text flow or to an important point or tip
provided in addition to the previous statement or instruction.
• Caution: Advises of machine or data error that could occur should the user fail to take or avoid a
specified action.
• Warning: Requires immediate action by the user to prevent actual loss of data or where an
action is irreversible, or when physical damage to the machine or devices is possible.

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1.2 Contacting Schlumberger

1.2.1 Technical Support

Schlumberger has sales and support offices around the world. For information on contacting
Schlumberger, please refer to the information below.

Technical Support for SIS software: Technical Support Website

• Access the Knowledge Base

• Access the Customer Care Center (CCC) to enter a technical support ticket
• Call the local support center for your country. To reach the Flaresim Help Desk select the
Software Support (option 1) and then the Production team (option 3)

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2 Overview

2.1 Introduction
This guide explains how to install Flaresim. The guide also explains the procedures required after the
installation:

• Defining your license environment

• Requesting the MAC address license to be upgraded to CodeMeter Dongle license

2.1.1 Audience
This guide is for the users installing Flaresim on their workstation.

2.2 Flaresim Distribution

The Support Portal distributes Flaresim as a 32-bit application. Flaresim is supported on 32-bit and 64-bit
Windows architectures. You can install this version on the following types of workstations:

• Microsoft® Windows 10
• Microsoft® Windows 8
• Microsoft® Windows 7® SP1 Enterprise/Ultimate

2.3 Licensing
To run Flaresim, you need a valid license for this release. The license can be configured either locally on
your computer or on a central license server. Flaresim uses FlexNet Publisher® licensing to provide a
secure licensing solution. Once Flaresim is successfully installed on your computer, you must install the
license to define the number of accessible modules. Refer to the Licensing Flaresim section for more
information.

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3 System Requirements

Flaresim has minimum system requirements for installation and use. Before installing the product,
ensure that your system meets the requirements described in this section.

Note:

• Running the Flaresim software with the Minimum Supported configuration is not
recommended.

System Requirements

Minimum Supported

Operating System Windows 7 (32-bit/64-bit)

Processor Intel Core i3 @ 2 GHz or equivalent
Memory 4 GB RAM
Free Disk Space 500 MB free disk space

Recommended

Operating System Windows 10 (32-bit/64-bit)

Processor Intel Core i7 @ 3.0+ GHz or faster processor
Memory 8 GB RAM
Free Disk Space 1 GB free disk space

Note:

To run Flaresim efficiently, Schlumberger recommends at least 8 GB of RAM. The total system memory
must be greater than the memory used by the application. This ensures that your operating system has
dedicated RAM so that you do not have to use your page file (disk memory).

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4 Installation
4.1 Downloading the Installation Package
To install Flaresim, you need the installation package which can be downloaded from the Support Portal
under the Download Software section.

4.1.1 Downloading Flaresim from the Support Portal

1. Go to the Support Portal.
2. Log in to the site.
3. From the right pane of the Support Portal main page, click Download under Software Download
Center (SDC).
4. On the Welcome Message page, click Continue.
5. In the Product Group Name list (in the upper-left corner), Expand the Foundation Products
node.
6. Click Flaresim.
7. In the table of Flaresim downloads, click the Download icon for the Flaresim file you need.

You are ready to install Flaresim.

4.2 Installing Flaresim

Warning:

Are you installing the MSI installer on a computer that already has Flaresim installed – and are unsure
which installer was used to install this previous version?

Ensure to uninstall any versions of Flaresim that you are planning on overwriting if you don’t know what
installer was used. Problems can arise when you install an MSI format installer overtop of an EXE.

This problem does not exist if you have previously installed the Flaresim product using an MSI format
installer. This problem also does not exist if you are installing into a new folder.

1. Browse to the location where you downloaded the installation files.

2. From the downloaded files, run the Install_Flaresim_####.#-COM+##.msi installer.
3. On the Welcome panel, click Next.
4. On the License Agreement panel, read the agreement, click I agree, and click Next.
5. Select the desired installation type, for most users the typical installation will install all the
necessary components
6. Click Install. When the installation is finished, click Finish on the Completed panel.

4.3 Uninstalling Flaresim

You can uninstall Flaresim from the Control Panel.

4.3.1 Uninstalling Flaresim from the Control Panel

1. Click the Start button > Control Panel > Programs > Uninstall a program.
2. In the list of currently installed programs, click Flaresim, and then click Uninstall

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5 Licensing Flaresim
After you install Flaresim, you must install the licenses to define which modules are accessible.

Note:

It is recommended that the Schlumberger Licensing Tool is installed on every device attempting to run
Flaresim, for ease of configuration as well as troubleshooting.

5.1 Downloading the Schlumberger Licensing Tool

It is recommended to install the most recent version of the Schlumberger Licensing Tool provided by the
following two options:

1. The latest version of the Schlumberger Licensing Tool may be downloaded from the Software
Download Center:
a. Go to the Support Portal.
b. Log in to the site.
c. From the right pane of the Support Portal main page, click Download under Software
Download Center (SDC).
d. On the Welcome Message page, click Continue.
e. In the Product Group Name list (in the upper-left corner), click More Supported
Products > Utilities > FLEXlm.
f. In the table of FLEXlm downloads, click the Download icon for the Schlumberger
Licensing tool file you need.
i. Note: It is recommended to install the Schlumberger Licensing 202X.X product,
including the server device. The Server Only Package is a version of the
Schlumberger Licensing system that does not contain the Schlumberger
Licensing Tool application interface, and is only recommended for use on the
versions of Windows Server that do not support the Schlumberger Licensing
Tool.
2. Alternatively, a version of the Schlumberger Licensing Tool installer is also distributed with the
Flaresim installation. To locate the installer, navigate to the Flaresim installation folder under
the redist folder and locate the file SchlumbergerLicensing202X.exe.

5.2 Installing the Schlumberger Licensing Tool

1. Run the installer SchlumbergerLicensing202X.exe. The installation wizard opens.
2. On the Welcome panel, click Next.
3. Complete the following steps in the Destination Folder panel:
a. If you want to change the location of the program files, click Change and then navigate
to a new location. If you are installing on a central license server, select a folder on the
central license server.
b. Click Next.
4. On the Ready to install panel, click Install.
5. When the installation is complete, on the last panel select Launch Schlumberger Licensing and
then click Finish. You are ready to configure the Flaresim license.

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5.3 CodeMeter Dongle Licensing
There are two possible FLEXlm license types; the MAC Tied License, which requires the MAC address of
the device that is intended to host the license, and the CodeMeter Dongle License, which requires a
physical CodeMeter USB Dongle to be inserted on the device hosting the license.

If you were not provided a CodeMeter USB Dongle and provided the MAC Address of the device for
generation of the license, then your license is likely a MAC Tied License, and you may proceed straight to
the “Configuring the License” section:

If you were not provided a CodeMeter USB Dongle do not perform the CodeMeter Dongle Licensing
steps.

If you did not provide a MAC Address of a device for generation of the license and were instead
provided a CodeMeter USB Dongle you must perform the following sections prior to configuring the
license. These steps should be performed on the device that the CodeMeter Dongle will be plugged in
to.

Note: The MAC address license server upgrade to CodeMeter Dongle license must be explicitly
requested to your Account Manager.

5.3.1 Downloading the CodeMeter runtime installer

It is recommended to install the most recent version of the CodeMeter Runtime provided by the
following two options:

1. The latest version of the CodeMeter Runtime may be downloaded from the following link:
https://www.wibu.com/uk/support/user/downloads-user-software.html
a. Under the CodeMeter User Download heading choose the CodeMeter User Runtime for
Windows and keep the default selection from the dropdown (for Windows 32/64-Bit).
Click the download button to download the installer.
2. Alternatively, a version of the CodeMeter Runtime installer is also distributed with the Flaresim
installation. To locate the installer, navigate to the Flaresim installation folder under the redist
folder and locate the file CodeMeterRuntime.exe.

5.3.2 CodeMeter Runtime Installation

1. Once downloaded, double click CodeMeterRuntimeXX.exe.
2. When the installation wizard opens, follow the instructions clicking Next on each window to
proceed.
3. Install the runtime and when installation is completed click Finish.

5.4 Configuring the License

For the purposes of this section, a ‘client device’ refers to the user device that is running the Flaresim
application, while a ‘server device’ refers to a separate device within the network that may be used to
host the license for use by one or more client devices.

Licenses may be hosted directly on the client device, or they may be hosted on a server device:

• If the license is intended to be hosted directly on the client device, perform the “Configuring the
Licensing System” section on the client device.

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 • If the license is intended to be hosted on a server device, perform the “Configuring the Licensing
System” section on that server device, then perform the “Referencing the License Server”
section on the client device.

5.4.1 Configuring the Licensing System

1. Save the provided license file (*.lic) to a static location on your device.
2. If you are using a CodeMeter Dongle License, insert the dongle into the USB port of your
computer.
3. Run the Schlumberger Licensing Tool program (located by default in: C:\Program Files
(x86)\Schlumberger\Schlumberger Licensing\202X.X\SLBLicensing.exe)
a. Note: You must run the Schlumberger Licensing Tool via Right Click + Run As
Administrator in order to have access to the option to Start Automatically with
Windows.
4. Click Add license file/folder and browse to the directory where you saved the license file.
5. Choose the file/folder and validate by clicking OK.
6. If desired, select the Start Automatically with Windows checkbox for the license to be
automatically available every time you restart your computer.
7. Click Start to start the license service.
a. Note: A window might open informing you that the changes are immediately applied,
and that the setting is written in the operating system registry: click OK to continue.
8. Click OK to save your license configuration.

The license server is set to @localhost. This is the address used by the application when attempting to
find licenses on the local computer. You do not need to make changes if you only have a local license
server.

Click Status to display the licenses available and to check any potential issue with the license features.

In case of issue, click Diagnostics to obtain more information on the license file(s) and the license server
and to enable the access to the FlexNet debug log file. The Solution number 7532786 – “General License
Troubleshooting Steps for Symmetry” on the Support page describes the known issues and resolutions.
If you cannot solve the issue and are contacting Schlumberger support, please always provide the items
mentioned in step 5 of the Solution mentioned, including the contents of the diagnostics.

5.4.2 Referencing the License Server

If the license is hosted on a server device, the “Configuring the Licensing System” steps should have
been performed on the server device. The remaining steps to reference that license server can be
performed on the client device.

To connect to a license server, Schlumberger applications require the server address. The address is of
the form portnumber@machine.domain or portnumber@IP_address. For example, if the server is
named server1 and using port number 27010, the address is 27010@server1. If you do not know the
license server address, contact your system administrator.

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Note:

If the license server has been configured with a port number within the default range of 27000–27009
the port number can be omitted. In this case, @server1 will also be a valid address.

1. Run the Schlumberger Licensing Tool program (located by default in: C:\Program Files
(x86)\Schlumberger\Schlumberger Licensing\202X.X\SLBLicensing.exe)
2. Enter the server details in the Manage Remote Servers panel.
a. The address is of the form portnumber@machine.domain or portnumber@IP_address.
3. Click Add license server to update the environment variable.
a. To remove the license server details, if desired, select the entry in the list and click
Remove license server.
4. Click OK to close the license configuration.

Click Status in the Schlumberger Licensing Tool to display the licenses available and to check any
potential issue with the license features.

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6 Flaresim File Locations
A Flaresim installation comprises several important files and folders that can be grouped as below:

Program Files Program - Flaresim.exe

Support libraries - various .dll files
Help files - FSWHelp.chm, *.HLP
Documentation folder - Flaresim.pdf
Redist folder – Schlumberger Licensing

Support Files Layout files - *.lay

Default case file - Default.fsw
Default report definition - Flaresim.xsl
Units definitions - Units.xml
Component database - LibraryComponents.xml
Default preference file - Preferences.xml
Default preferences file - PrintPreference.xml
Report logo file - Logo.gif

Sample Files Examples - *.fsw

Report sub-folders

6.1 Standalone Install locations

6.1.1 Standalone Install Locations on 32-bit Windows versions
The default install locations for the different groups of files when Flaresim is installed on Windows 32-bit
are as follows.

Program Files C:\Program Files\VMG\Flaresim

Support Files C:\ProgramData\Schlumberger\Flaresim
Sample Files C:\Program Files\VMG\Flaresim\Documentation\Manual Examples

6.1.2 Standalone Install Locations on 64-bit Windows versions

The default install locations for the different groups of files when Flaresim is installed on Windows Vista
or later 64-bit are as follows.

Program Files C:\Program Files (x86)\VMG\Flaresim

Support Files C:\ProgramData\Schlumberger\Flaresim
Sample Files C:\Program Files (x86)\VMG\Flaresim\Documentation\Manual Examples

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