Page 1 of 2 Fortnightly Report (27-06-2011 to 09-07-2011) I joined the Zong regional office Multan in 27rd June 2011.

In the first day the HR Officer (Abdullah Hameed) give the orientation about the organization. She shares the vision and mission statements of the Zong And then he tells us about the Zong CS canters and franchise detail of Multan. There are four Zong CS canters and franchises in Multan. Are introduced below:
1. Opposite Caltex Pump Near vehari Reod, Mumtazahbad, Multan 2. Sharshah Road Near Jaleel Abad Opposite Gild Hotal Siya Market Multan 3. Opposite Alkareem Hospital Near Rasheed Abad Chowk Khanewal Multn 4. Cantt. gate Multan

The HR officer gives us the schedule of the internship program. In this schedule, we will work in different areas but mostly work related to the sales and marketing. Then internship supervisors are appointed, my internship supervisors (M. Mehmood) give introduction about the franchise officers. I learned that the environment of CS canter is very polite the well-mannered employees. I also learn about the Managers attitudes and their dealing with the distributors and with their subordinates. All the employees are very frank with each other and no permission is required for a low level manager to talking with a top level manager. I see that there is a well developed and strong security system. Check Territory Sales Officers (TSO) activity in Market: This is also including in my working that I check the activity of the Territory Sales Officers (TSO) in the market. My focus is on the salesman that either they come in the market on the regularly basis or not. I also consider that how the salesman behaves with the shopkeeper and compare the our TSOs behavior with our competitors in the words of shopkeeper.
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Page 2 of 2 Check Stock availability in Market: When I visit the market, then it is must for me that I ensure the Zongs stock available in the market or not. Stock related to: Sim cards Easy load And the Zong cards

Brand Promotion: During my working in the market I also focus and consider the product display and brand display. During this activity I also focus on the display of the brands that all brands are available as well as properly display on the proper place. Shopkeeper Claims: I go in every shop and asked from the shopkeeper that they have any complaint about the TSO, about Behavior of TSO is good or not Is TSO visit market regularly or not Either TSO provide the stock (SIM cards, Zong Cards, Easy Load) on time or not.

SAJJAD AHMAD MBS-09-36