Cloud-Phone-System (Navneet)

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A
PROJECT SEMINAR REPORT
ON
Cloud Phone System
In partial fulfillment of
B.TECH III yr (Computer Science & Engg.)
Submitted To: Submitted by:
Mr. Rajat Mehta Navneet Patnecha
ASSISTANT PROFESSOR III Yr V Sem

DEPT OF CSE 20EJICS090
Page 1
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Acknowledgment
I would like to express my greatest appreciation

to the all individuals who have helped and
supported me throughout the project. I am
thankful to my teacher for his ongoingsupport
during the project, from initial advice, and
encouragement, which led to the final reportof
this project. I would also like to thank Mr.
Rajat Mehta who was always there
in our computer lab for assistance. A special
acknowledgement goes to my classmates who
helped me in completing the project by
exchanging interesting ideas and sharing their
experience. I wish to thank my parents as well
for their undivided support and interest who
inspired me and encouraged me to go my own
way, without whom I would be unable to
complete my project
Thanking You
Navneet Patnecha
Page 2
1. Table of Contents
ACKNOWLEDGMENT ........................................................................................ 8
1. TABLE OF CONTENTS ................................................................................... 1
2. INTRODUCTION ............................................................................................ 11
3. TECHNOLOGY USED IN PROJECT ............................................................. 14
4. TECHNICAL DETAILS OF PROJECT/STUDY.............................................. 15
4.1 Architectural Overview...............................................................................................................15
4.2 Functions/Modules Details ..........................................................................................................15
4.3 Flow Chart........................................................................................................................ ...........45
5.4 Project Code ................................................................................................................................15
5.5 Project Screenshot................................................................................................................... ....15
6. APPLICATIONS ............................................................................................. 16
7. FUTURE WORK............................................................................................. 17
8. CONCLUSION................................................................................................ 18
Page 3
2. Introduction
Easily host and manage 3CX in your own

Amazon AWS account, managing all your
servers from one account and leveraging
your Amazon knowledge to stay in full
control of your 3CX install. This guide
explains how to get a free Amazon account
and use it to set up an instance with a 3CX
hosted PBX using the PBX Deployment
Wizard.
Page 4
3. Technology used in Project
This Project has 3 Components:
CLOUD: AWS (Amazon Web Services)

Free Tier
https://aws.amazon.com/free/
SIP TRUNK (Phone Number):
Amazon Chime:
https://aws.amazon.com/chime/
3CX: Cloud Phone System
Page 5
4. Technical Details of Project/Study
Page 6
Page 7
Page 8
ER Diagram of Cloud Phone System
Page 9
3. Applications
1. Cost savings
Cloud-based phone systems allow companies to ditch the archaic all-
encompassing business phone invoicing model, which charges a fixed
rate no matter how much a company uses its phone system. With cloud
phone systems, companies can opt for per-minute or per-second billing,
saving businesses even more money by paying only for services they
use -- and only when they use them.
2. Limited hardware requirements
Cost efficiency also comes from the absence of any special hardware
needed to build a cloud-based telephone system. Businesses need only
a reliable internet system, along with IP-based phones to get a cloud
phone system up and running.
3. Abundant system flexibility
Scalability is an ongoing issue with business telecommunication
systems, as companies traditionally struggle with substantial changes
to company-wide phone system usage, such as business expansion or
company relocation. In those scenarios, the cloud makes it easy to
adjust phone system capabilities on the fly, reducing any negative
production and performance from a company’s workforce during
periods of significant change.
4. More protection from fraud, damage, or theft
Historically, company phone systems were vulnerable to an array of
threats, including theft of hardware, data fraud, and assorted terrors
from Mother Nature. With cloud-based telephone systems, companies
don’t have to worry about the security and stability of their
telecommunications systems, as the cloud not only securely protects
data that’s stored in the cloud but better protects against problematic
issues like electricity outages and theft. Most cloud phone systems are
stored safely in data centers around the world, depending on the VoIP
provider the company uses.
Page 10
3. Applications
5. Efficient management
With 24-hour support for customer needs and no pricy and glitch-
ridden telecom hardware to worry about, cloud-based business phone
systems are easy to manage and require little or no hands-on
maintenance by company staffers. A good, dependable cloud PBX
systems provider will likely not only take care of testing, monitoring,
and maintenance of a company’s phone system but also offer user-
friendly system management tools so companies can handle small
tasks like adding or deleting virtual phone numbers or changing client
call options in seconds, via cloud-based system administration portals.
6. Symmetry with CRM
Cloud-based phone systems make it easy for companies to seamlessly
integrate with their customer relationship management (CRM)
operations. This can improve business acumen and improve data flow
to the correct sales staffers. You may also have the option to program
the system to make one-click calls to specific customers, partners, or
vendors, and conduct company-wide sales campaigns via these more
flexible and efficient phone system options.
Page 11
4. Future Work
The future of business systems is in the cloud and

more companies are turning to the internet to run
their phone systems.
Society has come a long way from the days of the Pony
Express when messages were delivered by horseback
and the time span between the sender and recipient
was counted not in minutes or hours but days and
even weeks.
So it goes in the early 21st century, with cloud

telephony services breaking new ground in the
business phone system arena and companies going all
in on cloud telephone systems. The market for cloud-
based phone systems is robust, according to Gartner,
with sales forecasts set to rise by 17.8% in 2021.
Market Research Future anticipates the market will
reach a value of $20.8 billion by 2023.
Page 12
5. Conclusion
Done correctly, a cloud-based telephony system can provide

immediate and long-term benefits over legacy landline business
phone networks.
Like any major business initiative, however, cloud-based phone

system implementations require careful planning, prudent vendor
research and vetting, and a good plan to ensure all team members
know how to optimize their new system.
Check those “big ticket” items off your cloud telephone

implementation network and you’re already well on your way to
leaving the old ways of business phone engagement in the rear
view mirror, and transitioning to cloud telephony -- the 21st
century’s most promising and powerful telephone network
technology.
Page 13
10. References
• https://www.github.com
• https://www.youtube..com
• Code with harry channel
• https://www.w3schools.com
• https://www.google.com
Page 14

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Standard Version of WPS Office Suite with PDF Editor - https://www.wps.

Cloud Phone System

B.TECH III yr (Computer Science & Engg.)

Submitted To: Submitted by:

Mr. Rajat Mehta Navneet Patnecha

ASSISTANT PROFESSOR III Yr V Sem

I would like to express my greatest appreciation

1. TABLE OF CONTENTS ................................................................................... 1

3. TECHNOLOGY USED IN PROJECT ............................................................. 14

4. TECHNICAL DETAILS OF PROJECT/STUDY.............................................. 15

4.1 Architectural Overview...............................................................................................................15

4.2 Functions/Modules Details ..........................................................................................................15

4.3 Flow Chart........................................................................................................................ ...........45

5.4 Project Code ................................................................................................................................15

5.5 Project Screenshot................................................................................................................... ....15

Easily host and manage 3CX in your own

3. Technology used in Project

This Project has 3 Components:

CLOUD: AWS (Amazon Web Services)

SIP TRUNK (Phone Number):

3CX: Cloud Phone System

4. Technical Details of Project/Study

4. Technical Details of Project/Study

4. Technical Details of Project/Study

ER Diagram of Cloud Phone System

The future of business systems is in the cloud and

So it goes in the early 21st century, with cloud

Done correctly, a cloud-based telephony system can provide

Like any major business initiative, however, cloud-based phone

Check those “big ticket” items off your cloud telephone

You might also like