The document discusses different types of clients that architects may encounter and how clients select architects for projects. It outlines 15 different types of challenging clients with specific behaviors and issues. It also describes the main methods that clients use to select architects - qualification-based selection, cost-based selection, and value-based selection. Qualification-based selection is the standard approach where architects are selected based on similarity of prior work and experience. Cost-based selection focuses more on budget, while value-based selection looks for architects that can help clients achieve their goals beyond just qualifications or cost. Other selection methods include design competitions and repeat business.
The document discusses different types of clients that architects may encounter and how clients select architects for projects. It outlines 15 different types of challenging clients with specific behaviors and issues. It also describes the main methods that clients use to select architects - qualification-based selection, cost-based selection, and value-based selection. Qualification-based selection is the standard approach where architects are selected based on similarity of prior work and experience. Cost-based selection focuses more on budget, while value-based selection looks for architects that can help clients achieve their goals beyond just qualifications or cost. Other selection methods include design competitions and repeat business.
The document discusses different types of clients that architects may encounter and how clients select architects for projects. It outlines 15 different types of challenging clients with specific behaviors and issues. It also describes the main methods that clients use to select architects - qualification-based selection, cost-based selection, and value-based selection. Qualification-based selection is the standard approach where architects are selected based on similarity of prior work and experience. Cost-based selection focuses more on budget, while value-based selection looks for architects that can help clients achieve their goals beyond just qualifications or cost. Other selection methods include design competitions and repeat business.
The document discusses different types of clients that architects may encounter and how clients select architects for projects. It outlines 15 different types of challenging clients with specific behaviors and issues. It also describes the main methods that clients use to select architects - qualification-based selection, cost-based selection, and value-based selection. Qualification-based selection is the standard approach where architects are selected based on similarity of prior work and experience. Cost-based selection focuses more on budget, while value-based selection looks for architects that can help clients achieve their goals beyond just qualifications or cost. Other selection methods include design competitions and repeat business.
1. What are the different types of clients in architectural profession?
Ans:- Client-1 – Constant change of heart; says one thing on a call but has a completely different opinion in an email an hour later. Get everything in writing once an approach is decided upon; reject major course-correction after the fact. Client-2 – Insistence on getting a little bit more out of your team each time you talk; frequent requests to expand the scope of the project. Client-3 – General lack of awareness of the space-time continuum; belief that simply having ideas means work is completed. Client-4 – Everything emergency-Firm belief that he is the only client you could possibly have and therefore is deserving of 100 percent of your time. Client-5 – Flightiness, often in terms of being out of the corporate loop. Client-6 – Completely hands-off approach, lack of key information even when pressed for it. Client-7 – Comes to the table with an extremely specific approach with little room for your ideas, so much so that you begin to wonder why she hired you at all. Client-8 – This client may not know what she wants, but she certainly knows what she doesn't want- and it's probably everything you're proposing. Client-9 – Penny-pinching, bean counting, whatever you want to call it, this client is extremely concerned about the budget-to the letter. Client-10 – Sending emails at 3 a.m. every day; scheduling meetings for after business hours; wondering why you didn't complete that project on Christmas Day. Client-11 – Propensity for latching onto a small feature, color, font, or word in a project and bringing work to a grinding halt as a result. Client-12 – A belief that she can do what you do in a much shorter time frame than is possible. Client-13 – Usually housed at large corporations, this client does everything by committee-even deciding on minor wording or irrelevant aspects of projects. Client-14 – Disappearing for weeks or months at a time, then suddenly bombarding you with requests that need to be done immediately. Client-15 – Dream client-until you deliver the finished project and they realize they want to go in a different direction entirely.
2. How do clients select architects for different types of jobs
Ans:- Qualification-Based Selection Cost Based Selection Value-Based Selection Others: Design Competitions Repeat Business 1. Qualification-Based Selection - Standard for selection. - QBS methods select architects primarily on the basis of the similarity of an architect’s prior work with the proposed project. Mandated QBS -Federal, State and Local projects often mandate QBS for projects such as hospitals, universities, etc. -Usually have a fee range in accordance to size & complexity of project. -Once the firm has been selected, the fee negotiation focuses on project scope rather than one team qualifications. Voluntary QBS -Companies use QBS to call for architects that know the program, materials, and sources of their particular facility or industry type. -Clients look for experience in project type, size, complexity and defining project needs. 2. Cost-Based Selection - CLIENTS: Usually branch facilities of restaurants, retail properties, financial services organizations, data or call centers, or industrial processing facilities rely on cost-based selection. - The short list selection and final decision becomes more about cost. Determining if Cost is Most Important Criterion - Can be determined by client, competition, program, or networking information. Responses to a Cost-Based Prospect - Make sure to adhere to the rules of the RFP. - Select example projects with stellar references for which budgets and schedules were met. - Clearly explain budget matrix. This will help some clients to understand if the fee is reasonable. 3. Value-Based Selection -Looking f or an architect who is not only qualified to do the job but can take a leadership role in helping the client achieve its goals. -Real Estate & programming decisions has not been made. -Design is important. Example GSA Design Excellence Program RFP should show leadership. Project examples. Summaries of f ormer case studies to educate client. 4. Others Design Competitions- Direct Hire-Repeat Business Client rehires a previously selected firm to a job without the selection process.