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10 1108 - DPRG 01 2021 0015
10 1108 - DPRG 01 2021 0015
1. Introduction
The 2020 decade is, simultaneously, an age of implementing digital transformations and of
pursuing ambitious global social goals. The United Nations (UN), through its 17 Sustainable
Development Goals (SDGs) and 169 targets, aims at the realization of a “good” global
society and the role of digital technologies in promoting this sustainable future is certainly
Received 20 January 2021 crucial. However, although digital technologies are gaining a prominent position in our
Revised 1 April 2021
20 May 2021
everyday life, their vital role in enhancing and promoting a sustainable future, rather than
Accepted 3 June 2021 simply economic goals, is often at the margin of both academic and public discussion.
PAGE 216 j DIGITAL POLICY, REGULATION AND GOVERNANCE j VOL. 23 NO. 3 2021, pp. 216-228, © Emerald Publishing Limited, ISSN 2398-5038 DOI 10.1108/DPRG-01-2021-0015
This is not surprising, given the fact that even before the advent of digital media, the role
played by communication and culture in establishing a sustainable society was understated
(Fuchs, 2017).
The reflections and analysis presented in this paper concern the function of technology in
realizing a sustainable future. Throughout the paper, we underline that policymakers and
private stakeholders across the globe should coordinate their efforts by following guiding
principles for the development of technologies inspired by the core values of sustainability
and sustainable development. In contrast, we also infer that innovations, social or technical,
that are primarily guided and coordinated by technologies are likely to result in
unsustainable practices. This is also argued by providing concrete examples. In other
words, the principle idea defended in this paper is that digital technologies can provide an
important contribution to the realization of a sustainable future through a variety of different
paths, but only if they are applied by public and private actors for reaching the same cluster
of universal, terminal values.
Furthermore, we argue that exploiting the transformational capabilities of the digital age is
necessary to achieve the SDGs by 2030 because digital technologies can permanently
contribute to the goals of sustainable development. Hence, next to, but also from, the
concepts of sustainability and sustainable development, we develop the concepts of digital
sustainability and digital sustainable development. These concepts assume that if
technologies are mastered and wisely regulated and used, they can positively and
structurally impact society, economy, individuals and the environment. We remain aware
that although digital technologies have the potential to help tackle some of society’s most
challenging issues, the digital revolution can also exacerbate already existing inequalities
(Ragnedda, 2020) and have other negative impacts on the environment, society and
individuals.
To frame and discuss the concept of digital sustainability, we will first introduce the concept
of sustainability, historically and conceptually, starting from the Rio Process. We also
consider the differences between sustainability and sustainable development. We then
consider the existence of “universal” values of sustainability that apply to digital
sustainability as well. With these in mind and before drawing some conclusions, we critically
contemplate the examples of policies and interventions that aim at promoting sustainable
development but are not in line with the principles of digital sustainability.
VOL. 23 NO. 3 2021 j DIGITAL POLICY, REGULATION AND GOVERNANCE j PAGE 217
for the “The Club of Rome”. Founded in 1968, this club was an informal, international association
of scientists, educators, economists, humanists, industrialists and, national and international civil
servants united by the conviction that the major problems facing mankind were interrelated and
of such complexity that traditional institutions and policies were no longer able to manage them
(Meadows et al., 1972). The report investigated five major trends of global concern:
1. accelerating industrialization;
The WCED was also influenced by arguments for public concern for the environment from
population biologists and ecologists in the 1960s and 1970s (Tulloch and Neilson, 2014). After
half a century, all these global concerns are still relevant and at the center of the policy agenda.
There are three takeaways from the Brundtland commission’s report “Our Common Future”
(WCED, 1987), which are relevant for this paper. First, solutions to sustainability problems are to
be found in human needs and value orientations (van Egmond and de Vries, 2011). Second, the
answer to present and future problems created by scientifically observed imbalances between
the growth of natural resources and demographic and economic trends must include re-
distribution principles. Hence, they require a political answer (van Egmond and de Vries, 2011).
Third, the WCED is still credited with the most popular definition of SD (Steurer et al., 2005),
despite the existence of many critical assessments and alternatives. They defined SD as a
process of change “in which the exploitation of resources, the direction of investments, the
orientation of technological development and institutional change are all in harmony and enhance
both current and future potential to meet human needs and aspirations” (WCED, 1987, p. 43).
Many events of the Rio process that followed the WCED contributed to the current
understanding of sustainability and SD but also attempted to operationalize them into practical
goals. The UN Conference on Environment and Development, or “Earth Summit”, that took place
in 1992 in Rio de Janeiro produced the Rio Declaration that covered a wide range of issues
including poverty, demography, the economy, gender, youth, indigenous people and peace
while remaining primarily focused on the natural environment (Fuchs, 2017). The UN Millennium
Summit in 2000 produced the Millennium Declaration (United Nations General Assembly, 2006)
and the eight Millennium Development Goals (Cavagnaro and Curiel, 2017). These were later
replaced by 17 Sustainable Development Goals (SDGs) described in the “2030 Agenda for
Sustainable Development” (United Nations General Assembly, 2015), resulting from the UN
Conference on Sustainable Development, Rio þ 20, held in Rio de Janeiro in 2012.
Two additional steps of the Rio process are particularly relevant for media and
communication scholars: the 1995 World Summit for Social Development (WWSSD) held in
Copenhagen and the UN Development Programme’s (UNDP) 1999 report (UNDP, 1999).
The WWSSD and the UNDP pioneered the recognition of new ICTs as being able to support
the achievement of social development goals. The WWSSD acknowledges the need to
facilitate access to such technologies, also for people in poverty, to increase participation in
civil, political, economic, social and cultural life (UN, 2020). Along the same lines but with a
different focus, the UNDP report (1999) stressed the potential universal, economic benefits
of the adoption of new technologies and globalization.
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and frame the concept of digital sustainability. We can identify three main principles that
characterize the Rio Process, namely, pragmatism, universality and collaboration.
Pragmatism defines this process because it is goal-oriented. It starts from the WCED
realizing that humanity is engaged in a structural, self-destructing spiral that is threatening
its existence. It seeks to move forward from present conditions toward the universally
accepted goal of survival (WCED, 1987). Second, universality defines this process because
the response to universal problems can only be global. Therefore, it involves a variety of
nationalities and interests from representatives of national government and international
intergovernmental organizations, civil society organizations to business communities.
Finally, collaboration defines this process because it attempts to accommodate, rather than
prioritize, different positions into a common agenda. Furthermore, the shortcomings of this
process are intrinsic to these characteristics, but also to the lengthy timespan required to
shape it in its current form. Key concepts are surprisingly vague and interdependent goals
represent tradeoffs and conflicting interests and values (Mensah and Ricart Casadevall,
2019; van Egmond and de Vries, 2011).
Sustainability and SD are concepts debated in more than 3,000 papers annually (Kajikawa
et al., 2007), while SD is also often used as a buzzword in development discourse, where it
is associated with different definitions, meanings and interpretations (Mensah and Ricart
Casadevall, 2019). Sustainability and SD are frequently used interchangeably in both
academic and popular discourses (Banerjee, 2008). However, scholars that separate these
terms consider sustainability the goal and SD the process (Mensah and Ricart Casadevall,
2019; Steurer et al., 2005). In this vein, and by adapting Rokeach (1968) to this last point,
sustainability can be interpreted as a cluster of terminal values, beliefs concerning
desirable end-states, while SD is one of instrumental values, which are desirable modes-of-
conduct (Rokeach, 1968). The UN approach to developing the 2030 goals is compatible
with this division, a the 17 “goals” can be re-framed as “end states” (e.g. goal 10, could be
framed as an end-state without inequalities, instead of aiming at “reducing inequalities”),
while the “targets” are instrumental values.
4. Universal values
Sustainability starts with the needs of individuals (Cavagnaro and Curiel, 2017), and so it is
primarily grounded on individual values, before social ones. Here, it a cluster of terminal
values or individual beliefs concerning desirable end-states. Following Sparviero (2021), we
identify three fundamental, universal values composing the terminal value cluster of
sustainability. Namely, they are:
1. equality;
2. harmony; and
3. self-determination.
In the Millennium Declaration (United Nations General Assembly, 2006), equality is described
as respect for equal rights of all without distinction for race, sex, language or religion but also
by referring to the sovereign equality of all States. In the 2030 Agenda (United Nations General
Assembly, 2015), equality is the value underlying the areas “People” and “Planet”.
Intergenerational equality also plays a key role in achieving sustainability. For humanity to
endure, both current and future generations should be able to fulfill their needs. For this to
happen, the current generation cannot exceed in exploiting natural resources, a condition that
is incompatible with poverty. People of the current generation lacking resources cannot be
persuaded to save resources for future generations.
Harmony describes the ideal end-state of a balanced approach and a collaborative
process. As underlined in the WCED (1987), humanity’s survival depends on a balance
between the size of the population and the productive potential of the ecosystem.
VOL. 23 NO. 3 2021 j DIGITAL POLICY, REGULATION AND GOVERNANCE j PAGE 219
A response to the ecological and social crises affecting humanity can only be produced by
universal collaboration. This principle, embedded in the WCED, is echoed in the Millennium
Declaration (United Nations General Assembly, 2006) with the concepts of just and lasting
peace all over the world, international cooperation in solving international problems of an
economic, social, cultural or humanitarian character, solidarity, tolerance, respect for nature
and shared responsibility. In the 2030 Agenda (United Nations General Assembly, 2015),
harmony is the value underlying the areas “Peace” and “Partnership”.
Finally, the value of self-determination indicates the end state of empowerment, the
capability of being in control of one’s environment. It applies to people and is a human right
according to the WCED. The “Our Common Future” report states that only people that are
free, have rights and are mature and responsible citizens can participate in the protection of
the environment (WCED, 1987). It also applies to social formations, like communities and
countries. For example, the Millennium Declaration (United Nations General Assembly,
2006) also stresses the social dimension of self-determination and the respect for territorial
integrity and political independence. In the 2030 Agenda (United Nations General
Assembly, 2015), self-determination is linked to the area of “Prosperity”.
If sustainability is composed of three universal values, which are the end-of-state goals that
can save humanity from self-destruction, SD is the process leading to these goals and,
necessarily, a much more contested field. According to Tulloch and Neilson (2014), the
Brundtland Report already put economic growth, eradication of poverty and ecological
integrity on an equal footing. For Fuchs (2017), however, it was the WSSD in 2002 that
shaped the current understanding of SD based on three equal dimensions: environmental,
economic and social. Critics see the elevation of the economic dimension of SD as
controversial. They see it as an attempt to position free-market capitalism as central to the
protection of nature and the eradication of poverty (Tulloch and Neilson, 2014) or to foster
the growth of private businesses’ profits (Fuchs, 2017).
Furthermore, critics also argue that sustainability is presented as a non-ideological concept.
“Saving the planet” is a concept that “win the hearts and minds of individual citizens to the
cause” (Tulloch and Neilson, 2014, p. 27). Similarly, Fuchs (2017) argues that sustainability
is ideological because it is immensely positive and allows diverse groups with opposing
interests to project their political goals onto it. The concept of sustainability is also an
opportunity for corporations to use emancipatory rhetoric for concealing narrow business
interests (Banerjee, 2008). Corporation Social Responsibility (CSR), the consideration of the
broader impact that corporations have on society (Sirgy et al., 2006), is used by
corporations as a self-promotion opportunity and greenwashing exercise (Zappettini and
Unerman, 2016).
While certainly insightful, these criticisms only confirm that the logic and business practices of
corporations are integrated into the concept of SD. As we argued, the concepts of
sustainability and sustainable development were shaped by a process that built from a variety
of different perspectives, including those of representatives of the business sector. However,
these critical viewpoints do not dispute the existence of other viewpoints, or parallel narratives
(or “worldviews” as defined below), that are also a consequence of the process. Additionally,
they do not consider the difference between sustainability and sustainable development;
hence, they do not question the existence of a shared understanding of an ideal end-state,
which we define here with the universal values of equality, harmony and self-determination.
We nonetheless agree with Fuchs (2017) when he states that the Brundtland report is
missing human needs from the list, including cultural (e.g. education), political (e.g.
participation in collective decision-making) and social (e.g. protection from poverty). It can
be argued that cultural, social and political values are instrumental and necessary
conditions to the fulfillment of the end-states of equality, harmony and self-determination.
However, it can also be argued that the lack of consideration of these values in the seminal
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reports, which initially shaped the concept of sustainable development and influenced the
entire Rio process so far, certainly downplayed their relative importance.
VOL. 23 NO. 3 2021 j DIGITAL POLICY, REGULATION AND GOVERNANCE j PAGE 221
If the values on which worldviews are built are hegemonic (Brand, 2010), they can be
ideological. For instance, several authors have underlined the construction of the
hegemonic methods for “the representation of sustainable development and their
translation into non-Western habitats” (Valero Thomas, 2015, p. 135).
The consideration of different instrumental values for the formulation of policies and other
interventions related to digital technologies depends on cultures and the level of economic
growth. However, the ecological and social crisis on the one hand and digitalization on the
other hand, support the convergence of global and common strategies and priorities for a
sustainable future. Both private and public actors are significantly affected by the
digitalization of the society (Schmidt and Cohen, 2013; Gijzen, 2013; Hampton et al., 2013)
and higher attention to environmental issues (Embry et al., 2019; George et al., 2012). The
fact that these two trends are inevitably intertwined is increasingly acknowledged. Not only
public institutions, but private stakeholders also set ambitious environmental goals (Delmas
et al., 2019; Nave and Ferreira, 2019; York et al., 2018) to create economic value for
themselves while producing and developing environmental and social value (Di Domenico
et al., 2010; Howard-Grenville et al., 2014). However, many individuals, corporations and
public actors are still acting in unsustainable ways and are failing to meet the conditions for
a sustainable future (Johnston et al., 2007). This is creating a “sustainability gap,” namely,
“a growing disconnect between the importance of sustainability to many corporate
strategies and its lack of relevance to mainstream investors” (Lubin and Esty, 2014).
Similarly, we are also witnessing a sustainable global gap between different countries, as
some impose more restrictive rules to regulate the impacts of technologies on individuals,
society and the environment, compared to others. However, in an interconnected world, the
actions of one country have a strong impact on the whole planet. For this reason, now more
than ever, it is necessary to define a convergence mechanism for policymakers, firms and
citizens around the globe.
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environmentally sustainable company. Business models and economic structures of
organizations while critical to sustainability, are not enough to define and determine digital
sustainability. In other terms, digital sustainability is not only technological sustainability,
namely, the fact that digital technologies must be sustainable in terms of environmental
costs and should not harm customers and employees. It is the holistic, normative approach
that should be adopted both by private and public actors in using digital technologies to
protect the environment and empower citizens and future generations. In short, digital
sustainability could be interpreted as the attempt to lead the technological revolution in line
with UN criteria, instead of being driven by it.
With its goals, the concept of digital sustainability underlines the consideration of digital
technologies’ potential negative effects on the environment, society, individuals and the
economy. The COVID-19 outbreak, for instance, has shown how digital skills, high-speed
internet and reliable hardware and software are essential conditions for work, health, social
interaction and education, thus influencing the quality of life (Ragnedda and Ruiu, 2021).
The digital transformation, accelerated by the pandemic, also has the potential to
exacerbate both digital and social inequalities (Robinson et al., 2020). However, it is not
only a matter of accessing digital technologies (known as the first level of digital divide) but
also a matter of digital skills and competencies in using ICTs (second level of digital divide)
and empowering life opportunities by using digital technologies (third level of digital divide).
The multidimensionality of the digital divide (Ragnedda, 2017) poses a serious challenge to
creating a sustainable future worldwide. Problems with (digital) literacy can produce
corrosive effects on social well-being (Büchi et al., 2018).
In the UK, for instance, inequalities both in terms of access to technology and basic digital
skills are evident (Office for National Statistics, 2019). According to the Digital Index 2020,
an estimated 9 million (16%) in the UK are unable to use the Internet and their device by
themselves, and 11.7 million (22%) are not equipped with the necessary skills for everyday
life. These issues related to different levels of the digital divide and digital inequalities are
evident almost everywhere in the world (Ragnedda and Gladkova, 2020), posing serious
challenges to a society that aims to be digitally sustainable. We suggest that measures
aiming at correcting these imbalances should be articulated from the values of equality,
harmony and self-determination.
Furthermore, some countries or regions have no internet access at all, and therefore, they
are totally excluded from all the benefits, in terms of business, knowledge and opportunities
that the Internet may offer. To help those who cannot afford to get online access to the Web,
often defined as the next billion users, several programs, both public and private, have
been launched. Policy options for “Connecting and Enabling the Next Billion(s)” is, for
instance, a document developed by the Internet Governance Forum (IGF 2015), a
multistakeholder governance group for policy dialogue on issues of Internet governance
established by the UN in 2006. As reported by the IGF, website, “Internet governance was one
of the most controversial issues at the World Summit on the Information Society (WSIS) and at
the subsequent WSIS þ 10 review by the General Assembly in the wake of the adoption of the
Sustainable Development Goals (SDGs) in 2015” (IGF 2015). Accessing and using the internet
is, therefore, considered vital for sustainable development.
In this vein, some big hi-tech corporations are offering free access to the internet but with
limited internet surfing. For instance, the Free Basics program offers free access in more
than 60 countries in the world, but only to a set of Facebook-curated websites. This guided
access to the internet – including news, health and employment sites – not only offers a
limited window of local news content and local languages, but the “data and content
limitations built into Free Basics are largely artificial and primarily aimed at collecting
profitable data from users.” (Wang, 2017). While offering free access to the internet is in line
with SDGs, directing the access to specific information, knowledge and resources is
dangerous and not sustainable and undermines the value of self-determination.
VOL. 23 NO. 3 2021 j DIGITAL POLICY, REGULATION AND GOVERNANCE j PAGE 223
Furthermore, the uneven access to the internet exacerbates social inequalities (Ragnedda,
2017), reinforcing already existing disparities between and within states.
Finally, if on the one hand, digitalization might help reduce the impact that human activities
have on the environment, on the other hand, we need to bear in mind that big tech
corporations and the latest digital technologies can also produce negative effects on the
environment. For instance, blockchain technologies (Ragnedda and Destefanis, 2019) rely
on servers that require huge amounts of energy to power them, thus having an increasingly
negative impact on the environment. Likewise, despite claiming to have zero net carbon
emissions, Google’s impact on the environment is considerable. Only in the USA, in 2019,
“Google requested, or was granted, more than 2.3 billion gallons of water [8.7 million liters]
for data centers in three different states” (Sattiraju, 2020). To this, we need to add similar
requests made by Amazon, Microsoft and other big tech corporations. This is creating an
increasingly unsustainable cost for the environment, thus undermining the principles of
equality and harmony between generations.
These are just a few examples of the negative impact that digital technologies might have
on the environment, society, individuals and the economy. Therefore, promoting digital
sustainability means putting a way to tackle the negative impact related to the advent of
digital technologies at the center of policymakers and private stakeholders’ agenda.
Thinking about a sustainable digital future does not mean rejecting the latest technologies,
such as blockchain, artificial intelligence and the Internet of Things. Given that the societal
complexity of the global nervous system is deeply connected, the latest digital technologies
can help enhance sustainability in the environmental, social and economic sphere (Helbing,
2012; Gijzen, 2013; Hampton et al., 2013), promoting a sustainable world that considers
future generations. Thinking and planning, in terms of digital sustainability, means wisely
using digital technologies to enhance the universal values of sustainability (equality,
harmony, self-determination) to improve the quality of life of individuals, having a positive
impact on society and the economy, all while respecting and protecting the environment.
7. Conclusions
This paper focused on generalizations about the role of digital technologies in innovation
and transformation and their impact on the environment, society, individuals and the
economy. Digital technologies have changed how people communicate, study, work,
interact and even look for friends, relationships and love. It is, therefore, important to reflect
upon the impact that this revolution would have on individuals and on the wider socio-
economic, political and environmental context. In this vein, this article attempted to reflect
on the sustainability of this revolution, by sketching the concept of digital sustainability from
the concept of sustainability. As we have seen, digital sustainability – like sustainability –
aims at the realization of three universal values: equality, harmony, self-determination. To be
sustainable, the use of digital technologies should be led by the value of equality, namely,
the respect for equal rights of all, without distinction for race, sex, language or religion.
Particularly important is the consideration now of the rights of future generations. Second,
digital technologies might help in tackling both the ecological and social crises through a
universal collaboration according to the harmony value. Finally, the third value for digital
sustainability is self-determination. It applies to individuals and social formations and it
refers to the capability of being in control of your destiny. Technologies can support this
purpose, but also take over and partly dispossess individuals and social formation from
their options.
We also argued that digital innovation might enhance the quality of life at individual and
societal levels, but might also add risk of exacerbating inequalities. Digital technologies,
indeed, may help to transform the world into a more equal and sustainable environment, but
only if we lead the transformation and not if we are led by technologies. We have underlined
how digital sustainability might contribute to defining and leading the direction toward which
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digitalization is going. In this vein, we need the reminder that the development of
technologies is a tool for creating and promoting a sustainable world, in line with the UN’s
2030 sustainable goals.
We have also underlined throughout the article how Sustainable Digital Development – like
Sustainable Development – can be based on different worldviews. Strategies and actions of
different stakeholders involved (governments, corporations, intergovernmental organizations,
private non-profits, individuals, etc). depend on their understanding of existing conditions, their
priorities and history. We argued that while this plurality of different worldviews is normal (like for
SD), they should all converge by being articulated around the long-term values of sustainability.
Notably, this creates problems. Sustainable Digital Development, which is a cluster of different
paths toward sustainability, should consider – like SD – the links between the economic, social
and environmental. We also argued that individuals should be at the center of the digital
sustainable agenda and we need to consider the interplay between the economic, social,
environment and individual, as intertwined elements that mutually influence each other.
We reiterate the idea that digital sustainability can play a positive role on productivity and
development in emerging countries. Policymakers, both at regional and international levels,
need to drive and orient technological development toward a sustainable world. Technological
progress, therefore, cannot and must not be stopped. It must be ruled by private and public
actors in a direction that is compatible with and instrumental for to a sustainable future.
Finally, and in more concrete terms, we suggest that the current framework designed by the UN
to achieve a sustainable global world by 2030 is rather conservative regarding the potential role
that ICTs can play in this process. On the one hand, there is recognition of the “great” potential
from the adoption of ICTs to “accelerate human process” (United Nations General Assembly,
2015, p. 5). However, on the other hand, only few “targets” refers to the adoption of ICTs. These
include for example target 5 b, that suggests the use of ICTs to empower women, and targets
9.c. and 17.8 which suggests to broaden universal, internet access and facilitate the adoption of
ICTS (UN General Assembly, 2015). Furthermore, the indicators used to monitor progress in the
realization of these targets only refer to broadening access (e.g. proportion of individuals who
own a mobile telephone, by sex; proportion of population covered by a mobile network, by
technology; and proportion of individuals using the internet, Department of Economic and Social
Affairs, 2021). As argued in this paper through the concept of digital sustainability, adoption of
ICTs does not necessarily contribute to a more sustainable society. Therefore, we argue for the
formulation of more specific targets and indicators that specifically connect the adoption of ICTs
with fundamental, universal value but also, with the specific goals of the 2030 agenda.
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Corresponding author
Massimo Ragnedda can be contacted at: MASSIMO.RAGNEDDA@NORTHUMBRIA.AC.UK
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