Dear Cadena160 -

We recently learned that some of our user data may have been improperly accessed. We have
taken immediate action to contain and fix the issue, and we are continuing to investigate with as‐
sistance from external security experts.

The investigation, to date, indicates that the following types of information may have been
involved:

Email address
Date of birth and gender (if provided)
IP address upon sign up, if signed up before 2017
Profile display name
Account name and salted and cryptographically hashed passwords
Responses provided to surveys distributed in 2015 or earlier
List of Paid Stories and chapter titles purchased by a user
Any third-party account IDs, such as Google or Facebook. Passwords associated with
third-party accounts are not stored on our systems and are unaffected.

We want to stress that Wattpad does not store plain text passwords; all Wattpad passwords
are encrypted. User stories, private messages, and phone numbers were NOT part of this inci‐
dent. Financial or payment information are not stored on affected systems and, based on the in‐
vestigation to date, were not affected in this incident.

Although we use encryption to store passwords, as a precaution, we are taking steps to enhance
the standards we use for passwords on our platform and we are recommending you change
your password on Wattpad and any other third-party accounts where you use the same
password. Here is a link to our Help Centre article to guide you through the process. Please
note that Wattpad will never ask you for your password except to sign in to your account, and we
will only do this on the Wattpad domain.

Practicing password hygiene — such as changing passwords on a regular basis, not using the
same password more than once, and using a password manager — is highly recommended, and
makes it less likely that a bad actor could gain access to accounts across services that use the
same password.

The safety and security of the Wattpad community and your data is our highest priority. We are
continuing to investigate this issue, and are assessing additional measures to enhance our secu‐
 rity protocols and procedures.

- The Wattpad team

You can access this information in the additional languages in our Help Center.

The message was sent to famcadenavillarreal@gmail.com. You are receiving this email because you registered with Wattpad (31 Adelaide
Street East, P.O. BOX 565. Toronto, ON, M5C 2J6).