About recalibration of battery

health reporting in iOS 14.5

Understand recalibration of the battery health
reporting system on iPhone 11, iPhone 11 Pro,
and iPhone 11 Pro Max.

Recalibration in iOS 14.5 and later

iOS 14.5 includes an update where the battery

health reporting system will recalibrate
maximum battery capacity* and peak
performance capability on iPhone 11, iPhone 11
Pro, and iPhone 11 Pro Max to address
inaccurate estimates of battery health reporting
for some users. Symptoms of this bug include
unexpected battery drain behavior or, in a small
number of instances, reduced peak
performance capability. This inaccurate battery
health reporting does not reflect an issue with
actual battery health.

While the battery health reporting system is

recalibrating, you will see a message in Settings
> Battery > Battery Health. Recalibration of
maximum capacity and peak performance
capability happens during regular charge cycles,
and this process might take a few weeks. The
displayed maximum capacity percentage will not
change during recalibration. Peak performance
capability might be updated, but this might not
be noticeable by most users. If a previous
degraded battery message was displayed, this
message will be removed after updating to iOS
14.5.

When recalibration is complete, maximum

capacity percentage and peak performance
capability are updated. The recalibration
message will also be removed, indicating that
the process is complete.

If the recalibration of battery health reporting

indicates that your battery health has
significantly degraded, the battery service
message will appear.

In a small number of instances,

recalibration might not be successful and a new
battery service message will appear. If this
occurs, an Apple Authorized Service Provider
can replace the battery free of charge to restore
full performance and capacity. This does not
indicate a safety issue and your battery can still
be used.

* Maximum battery capacity is determined using a set of

algorithms and measurements taken during use. Over
time, these algorithms might be updated to provide the
best estimate of maximum battery capacity.

Battery recalibration messages

After you update to iOS 14.5 on your iPhone 11,

iPhone 11 Pro, or iPhone 11 Pro Max, you might
see one of the following messages in Settings >
Battery > Battery Health.

Battery recalibrating

If you see the message below, it means the

battery health reporting system on your iPhone
is recalibrating.

Your battery health reporting system is

recalibrating Maximum Capacity and Peak
Performance Capability. This process may
take a few weeks. Learn more...

Recalibration for maximum capacity and peak

performance capability will happen over time
with regular charge cycles. If the process is
successful, the recalibration message will be
removed and your maximum capacity
percentage will be updated.

Unable to recommend service

If you see the message below, it means the

battery health reporting system on your iPhone
is recalibrating. During this process, your iPhone
is unable to recommend battery service.

Your battery health reporting system is

recalibrating Maximum Capacity and Peak
Performance Capability. This process may
take a few weeks. Unable to recommend
service at this time. Learn more...

If a previous degraded battery message was

displayed, this message will be removed after
updating to iOS 14.5. Recalibration for maximum
capacity and peak performance capability will
happen over time with regular charge cycles. If
the process is successful, the recalibration
message will be removed and your maximum
capacity percentage will be updated.

Recalibration not successful

If you see the message below, it means

recalibration of the battery health reporting
system was not successful.

Recalibration of the battery health

reporting system was not successful. An
Apple Authorized Service Provider can
replace the battery free of charge to
restore full performance and
capacity. More about service options...

This message does not indicate a safety issue.

Your battery can still be used. However,
you might be experiencing more noticeable
battery and performance issues. An Apple
Authorized Service Provider can replace the
battery free of charge to restore full
performance and capacity. Learn more about
getting service for your battery.

Battery servicing

Because current battery health reporting might

be inaccurate, we advise waiting until the
recalibration process completes to contact an
Apple Authorized Service Provider. If your
device is covered by warranty, AppleCare+, or
consumer law, service coverage for a battery
with this issue will be temporarily extended to
cover your recalibration period. If your iPhone 11,
iPhone 11 Pro, or iPhone 11 Pro Max
recommends battery service after
recalibration, contact Apple Support to learn
more about service options. If your iPhone 11,
iPhone 11 Pro, or iPhone 11 Pro Max has any
damage which impairs the ability to complete
the repair, such as a cracked screen, that issue
will need to be resolved prior to the service. In
some cases, there may be a cost associated
with the additional repair.

You can also contact Apple Support if you

previously paid to service an out-of-
warranty battery for your iPhone 11, iPhone 11
Pro, or iPhone 11 Pro Max after seeing a battery
health degraded message or experiencing
unexpected battery behavior.

Learn more

Read about iPhone battery and performance to

learn more about iPhone performance and its
relation to your battery.

Published Date: April 20, 2021

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