Puteri​ ​Nur Ain 

Nationality: Malaysian Gender: Female Birth date: 8th JUNE 1994  
 

 
EXPERIENCE   
   
Grab Driver Center - Jaya One petaling Jaya 
Address:​ 2.009, 129 Offices (The School), Jaya One, 72A Jalan Universiti,  06-08-11, Jalan 9/118B, Desa 
46200 Petaling Jaya, Selangor  Tun Razak, 56000, Cheras, 
Phone: 1-300-80-5858  Wilayah Persekutuan Kuala 
29/3/2018 - Present  Lumpur (+6018- 255 -4539） 
 
mayatiaraisabella@gmail.com 
Gross sales per week: RM 1,500/ per month: 6,000 
Nett sales per week: RM 1,150/ per month: 4,600 
 
SKILLS 
Computer skills: Windows 
2010, XP, Window 2007, 
Microsoft Office, Application, 
Internet, SPSS, CRM 
SalesForce system 

AWARDS 

1. (19th September 2010) 

Green Your Community, 
Rotary Club of Pudu, 
President, Leong Choy Ying 

2. (11th-13th March 
  2011)Interact leadership 
  training & motivational 
1. Whoever is in the car when the driver passes the toll must pay for the 
toll charges.  Camp, Rotary Club of Pudu 
2. Drivers must use a navigation app (e.g. Waze / Google Maps) for 
GrabShare rides to ensure minimal travel time for both passengers. 
3.Up to 2 passengers are allowed per GrabShare booking.  3. (12 November 2011)Fahami 
4. Provide service of public transportation according to the customer  Remaja Kita, Dr.Norliza 
demands.  Ahmad 
 

4. (5th December 2016) 

August Quality Carnival 
Winner, Concentrix Malaysia 

5. (4th January 2017) 

Unmatched excellence in 
providing World Class 
Customer Service 
 LANGUAGES 
Concentrix (OPPO), ​Cyberjaya Malaysia — Technical IT 
helpdesk, ​19/01/2016- 28/03/2018 （Mandarin Speaker and  English, Malay, Mandarin 
English for Singapore region) 
Provide troubleshooting steps with technical OPPO devices, prepare 
report with using “Sales Force”, reply emails, and receive inbound call  Current Salary  
and outbound call. Manage Facebook OPPO for philippines, Australia and 
Malaysia region.  Basic: RM4,600 

Example of troubleshooting in OPPO device, [Did not receive notification 

in ColorOS 3.0] 
Target Salary  
1. Re-install the application 

2. From device home screen > Security center > Privacy permission > App  Basic: RM5000.00 
permission management > Press application (Top left) > WhatsApp > 
“Turn on” I trust this application. 
Notice period  
3. From device home screen > Setting > Notification & Status bar > “Turn 
on” Allow drop-down notification bar on lock screen interface.  31 days/ 1 month  
4.Long press the menu button > Windown slightly the application until 
the padlock appeared on the top left. 
Total Experience customer 
5.From device home screen > Setting > Battery > Others > WhatsApp >  service 
Turn off Freeze when in background and Automatically optimize when an 
anomally is detected.  1 Jan 2015- Present (3 years)  
6.From device home screen > Security Center > Press Quick Scan in the 
middle > Wait for it to run scanning 100% > Press Security protection > 
Press startup apps can be disallowed > Example: On the WhatsApp  Experience in IT Technical 
Support  
application press "Add to whitelist".  

7.Setting > Additional setting > Application management > All (Top right)  23/10/2015-Present (2 year 3 
> Example: WhatsApp > Manage notification > Turn on to green (Allow  months) 
notification/ Display on lockscreen/ Show subscript on the Homescreen 
icon/ Display at the top of the screen.) 

8.Setting > Dual SIM and mobile network > Example: WhatsApp > Turn  Current Job Location   

on to green. 
Location: Jaya One, 72A Jalan 
Universiti, 46200 Petaling 
Vads (Sony corporation Sdn Bhd), ​Mid Valley Malaysia —  Jaya, Selangor 
Technical IT helpdesk 
23/10/2015 – 1/12/2015 （Mandarin Speaker and English for Singapore region)  

Provide troubleshooting steps with technical HD TV, Blue ray’s player,  Passport number/ NRIC 
Camera. Prepare report with using “Sales Force”, reply emails, receive  number  
inbound call and outbound call.  
Passport number: A37815195 
Troubleshooting:  
NRIC number: 940608016116  
1. Reset TV: From home screen > Setting > Factory data reset 
2. Set up appointment for technician to fix the tv.  
Total related experience  

1 Jan 2015- Present (3 years)  

 Hiap Cheng Trading & Transport Agencies Sdn Bhd, Desa 
Tun Razak Malaysia— General clerk   Reason for a job change   
18th May 2015 – 20th October 2015 
I am looking for a more 
Manage Custom form and Cargo Clearance permit Billing and invoicing 
challenging job and greater 
Manage Truck to and fro (kl-singapore and Singapore-kl)  
growth in career perspectives.  

Gigaspace IT & Training Services, Gombak Malaysia​— 

General Staff   
Current job benefit  
1 Jan 2015 – 28 April 2015 (Full time student and permanent staff)  

Handle embroidery machine   Medical allowance : RM800 

Annual leave: 14 days 
Cutter Machine  

Making Button Badge  

Printing and Photostat   Prefered job location  

Binding   Location: Klang Valley 

Taking Order for Banting and Banner  

Any job offers in hand 

EDUCATION 
None 
Sekolah Menengah Jenis Kebangsaan Confucian​, ​Pudu 
Malaysia — Secondary level  
(02.07.2008- 31.12.2011)  Best number to be Contact
and email 
Subject related: English, Art, Bahasa Melayu, Account, Chinese 
(Mandarin), Sub related course: Math, Science, Agama Islam, Geography, 
018-255-4539/mayatiaraisab
History  
ella@gmail.com 

Sekolah Jenis Kebangsaan (C)Tai Thung ​, ​Razak mansion 

Malaysia — Primary level  
Visa 
(03.01.2001- 07.11.2006) 

Subject related: English, Bahasa Melayu, Mandarin, Sub related course:  Not applicable yet 
Math, Science, Moral, Art, Kajian tempatan  

 
Skills  1. Multitask  
2. Leadership 
3. Time management 
4. Punctuality