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INFORMATION AND
DEFAULT SETTINGS
FOR CUSTOMS CLEARANCE
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TABLE OF CONTENTS

1.0 PROVISION OF DATA FOR CUSTOMS CLEARANCE 2

I. DURING THE MAKING OF THE SHIPMENT 2

Information about the sender and recipient of the shipment 2

Select shipment type 3

Creation of a customs invoice 6

Additional information for customs purposes 6

2.0 SETTING THE DEFAULT SETTINGS 9

I. DEFAULT SETTINGS 10

customs clearance 11

Additional information for customs purposes 12

addresses 13

II. MY SAVED SETTINGS 13

Relevant tax numbers for shipments 13

III. CUSTOMS CLEARANCE SETTINGS 15

Digital customs invoices 16

My customs invoice templates 17
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1.0 PROVISION OF DATA FOR CUSTOMS CLEARANCE

Information for customs clearance is an important part of shipment creation. This part of the manual
concentrates on filling in the customs-relevant data fields or information during the

shipment creation.

When you send a shipment of goods, you can select in advance in your settings whether you want to use your
own or an existing customs invoice, or whether you want to create an invoice in MyDHL+. You can make this
setting in advance under "My settings" > "Customs clearance" > "Digital customs invoice". See Chapter 2.0
Setting Default Settings for more information.

I. DURING THE MAKING OF THE SHIPMENT

Information about the sender and recipient of the shipment

Accurate sender and receiver information is of high priority for DHL Express and the customs authorities
Relevance to define the clearance process your shipment must go through.

Enter via the tick box

"Business Contact" below the
"Name" field to indicate whether it is the
The sender and/or recipient is a
company.

Required fields are marked with an asterisk. Fields filled in with valid information
are marked with a green tick next to the box.
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Select shipment type

For customs clearance, select whether your consignment is a document or goods consignment. You can
also use the "List of Prohibited Goods" link to find all prohibited goods at a glance that are affected by an
import ban in the receiving country.

shipment of goods
MyDHL+ will now guide you through all the relevant information that is required.

The statement "What is the purpose of shipping your shipment" in combination with the correct and
complete description of the goods represents the new standard for DHL and the customs authorities, facilitates
the precise classification of your shipment and accelerates the processing of your shipment.
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your goods description

There are two different options for creating the description of goods. The goods can be described
manually in the system by selecting "Describe article". Alternatively, the description can be made
available via "Upload file".

Option A: Describe the item

MyDHL+ offers an input mask with six mandatory fields. In addition to the correct description of the
goods in English , the necessary information about the item is requested here. Fill in the fields and
MyDHL+ will confirm the information provided by placing a green tick next to the fields.

Item/commodity description (at line item level)

T-shirt made of cotton

Unit

You can use the magnifying glass icon to find out the corresponding goods description for a goods tariff
number. The description of goods can be adjusted manually at any time.

If the product is sent regularly, the template function "Save my product/goods list" is recommended.
Products that have already been uploaded can also be selected via "Add from product/goods list".

We explain how to use and create these two options under 2.0 Setting up the standard settings,
settings for customs clearance.
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Option B: Upload file

Alternatively, up to 250 items can be uploaded in parallel via a file. This requires the file in the specified
format (CSV, txt, xml). The corresponding templates are available for download. Please see the Upload
Tips and File Guidelines link for more information on uploading.

You can add additional costs relevant to the total value of the customs invoice (such as
handling fee, packaging cost, insurance cost, etc.). Click on “Additional Costs
add” and you will see a drop-down list where you can specify the type of cost.

It is important to declare any additional costs that make up the total value of your customs invoice. This is
crucial for the calculation of the import duties.
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The additional specification of the invoice number can speed up the customs clearance of your shipment. If
the default "Create customs invoice" is specified in the settings, further information and details (invoice
number, explanations/declarations) can now be added to the invoice. If a separate customs invoice is used,
the number can be entered here when numbering the invoices.

In the next steps, your own customs invoice is then uploaded under "Upload your customs documents".

Additional information for customs purposes

If other stakeholders are relevant to your shipment, you can provide their information by clicking
Click “Add Contributors”.
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A pop-up opens where you can enter the contact details and role of the party. You can import existing
contact details directly from your address book or alternatively enter the information manually. Multiple
participants can be added to a single shipment one after the other.

In the "Relevant tax numbers" field, you will be asked to enter the corresponding tax number for
import taxes in the country of destination, depending on the country of destination for your dutiable
shipment. give z. B. Enter your VOEC (VATOnE-Commerce) for dutiable shipments to Norway if you
prepay your import taxes (VAT).
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8th

If you have additional customs documents that facilitate customs clearance, please include them in the
section below. Examples include preference documents such as EUR1 and A.TR.

The last step in creating the shipment is to upload your customs invoice if you have created a customs
invoice with MyDHL+ or would like to use your own invoice. Additional customs documents can optionally
be uploaded.
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2.0 SETTING THE DEFAULT SETTINGS

To set up default settings for shipments, click on "My Settings" in the upper right corner of MyDHL+
and then on "My Shipment Settings".
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10 9

Under "My settings" you can make various standard settings that will help you with frequently used entries
when creating a shipment. Once you have set up the shipment settings, your input mask will be filled out
automatically as soon as you create a new shipment.

You can make changes to your shipment settings at any time.

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11

I. DEFAULT SETTINGS

customs clearance

Choose whether you want to create a customs invoice in MyDHL+ for your dutiable shipment or use
your own invoice. If the reason for shipment and the description of the contents are the same for all or
many of your shipments, you can save this information as the default. You can also select a preset trade
term (if any) for your shipments as a default.
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12

Additional information for customs

purposes If this option is ticked, you will be given the opportunity to enter
additional customs documents for your shipment when you create the shipment.

The preselection is displayed in the shipment creation as follows:

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13

addresses
If you activate the "Business contact" tick box, your new addresses will be saved as business
contacts in your address book by default.

II. MY SAVED SETTINGS

Relevant tax numbers

Set up default relevant tax numbers for shipments to specific countries by clicking on the 'Relevant tax numbers'
tab under 'My saved settings'. This will assign a tax number, e.g. IM0401234560, to all shipments imported from
Singapore to Germany. During shipment creation, all saved tax numbers appear in a drop-down menu.

To add a new tax number, click on the green field "Add tax number".
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14

A pop-up opens where you can enter information about the new tax number. Make sure that all fields are
filled in. Then click on "Add tax number" to add the
save information.

Some tax numbers are only applicable when shipping between certain countries. For example is
an IOSS (ImportOne-Stop-Shop), only relevant for shipments to the European Union, a VOEC (VATOn E
Commerce) for shipments to Norway and an LVG (Low Value Goods) for shipments to
New Zealand used.
MyDHL+ supports you by validating the information you have entered.
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15

III. CUSTOMS CLEARANCE SETTINGS

My product/goods list

In this setting, it is possible to use the upload function "Upload a list" to upload frequently sent products
in the form of a product/goods list or to store them manually in MyDHL+ using "Add product/goods". After
uploading and saving, the individual products are available for the description of goods during shipment
creation.
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16

Digital customs invoices

"DHL Paperless Trade" is the DHL Express standard for dutiable shipping and is available for numerous countries. It supports you in
making customs invoices available digitally. This speeds up customs processing and also saves time and resources because printing
out and attaching
Customs accompanying documents not applicable.

In the navigation bar on the left "Digital customs invoices" you have the option of storing relevant information if you use the
customs invoice that MyDHL+ creates for you. Here you can upload an electronic signature and a logo for the customs invoice
that was created in MyDHL+.

By proceeding, you agree to the DHL Paperless Trade service terms

I Agree.
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17

My Customs Invoice Template

If you ship regularly via MyDHL+, you can create templates for your Customs Invoices so
that when an invoice is created, the fields are automatically filled in with your default
settings. These can be set up under My Customs Invoice Templates. All invoice-related
information can be saved as a template in this section.
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DHL Express Germany GmbH

dhl.de/express
mydhl.express.dhl Status: October 2022