ABHINAV VARSHNEY

Immediate Joiner; Result-oriented Professional with 9 months of experience in Banking

Operations; targeting challenging assignments with an organization of high repute
preferably in Delhi NCR, Bangalore, Hyderabad, Kolkata, Pune, Gurugram.

Executive Profile
 Managed customer service operations, ensured customer delight by achieving
delivery & quality service in the shortest possible time
 Rich experience in all the functions of Bank Teller and Balancing Ledger, Vault
Operations, Deposits and Withdrawals, Finance, Investments, Cash Handling, Account
Maintenance, AML, KYC
 Expertise in Marketing, Sales, Brand Awareness & Promotional Campaigns, Banking
operations.
 Skilled in CRM Next Software & MS Office (Advanced excel), Hlookup, Vlookup, Pivot
table, Flexcube, Digital Marketing. Aligarh 202001
 Monitored portfolio performance of clients ensured compliance with statutory
requirements laid by acts governing banking regulations
 Arranged meetings with potential customers through cold calling for new business
opportunities
 Administered all transaction processes and delivery of services; provided
services to existing customers and managed all aspects of customer relationships +91-8791198668
 Interfaced with clients, suggested viable products & solutions, developed relations
with them for securing repeat business and ensured quality delivery of products to
the clients
 Identified key accounts, managed portfolio, expanded client base for augmenting
turnovers and achieved desired targets/ goals abhinavarshney25@gmail.com
 Adhered to the regulatory compliances in the bank; prepared the team for audit


operations
Developed business development procedures, service standards, operational
in
policies and guidelines www.linkedin.com/in/
abhinav-varshneybb0a9b173
Education & Credentials
 M.B.A. in Marketing & Operations from A.M.U., Malappuram Center, Kerala, Key Impact Areas
Aggregate- 7.45/10, 2021  Financial & Strategic Planning
 B.Sc. in Physics from Dept. of Physics, AMU, Aligarh, Aggregate- 5.93/10, 2019  Cash Management
 12th Standard, AMU Senior Secondary School, Aligarh, Aggregate- 71%, 2014  Business Operations
 10th Standard, AMU City School, Aligarh, Aggregate-72%, 2012  Stakeholder Management
 Process Enhancement
Professional Experience  Cost & Feasibility Analysis
 P&L Operations
Oct’21- July’02 2022 with HDFC Bank, Khair Branch, Aligarh as Personal Banker
 Risk Management
(Asst. Manager)
 MIS & Management Reporting
Responsibilities:  Portfolio Management
 Managing client feedback and escalations with the objective of improving upon  Regulatory Compliances
services  Financial Analysis
 Promoting core banking products to New to Bank (NTB) customers for the opening of
new Savings & Current Accounts, FDs, Lockers
 Managing Current Account Savings Account (CASA) books; ensured deepening of
existing Current & Savings Accounts through cross-selling of products
 Monitoring Current Account Savings Account (CASA) books with focus on ensuring
that these accounts do not go dormant
 Generating referrals from the internal database; acquired clients through interacting
with walk-in customers
 Discussing financial requirements and rendered sustained advisory services to
personal and business clients
 Acting as a custodian for ATM cards & PINs, cheque books; issued welcome kits to
new customers
 Supervising day-to-day activities in coordination with internal/ external departments
for smooth operations as per Know Your Customer (KYC) norms
 Monitoring database of High Net Worth Individual (HNI) customers; ensured
adherence to service standards of the bank and regulatory compliance as laid down
Extracurricular Activities
by the RBI and other regulatory authorities
 Acquiring, developing & servicing long-term relationships with High Net Worth  Acted as a Member of
Individual (HNI) clients; prospected and identified new leads and pitched to the clients Entrepreneurship and
for achieving targeted business Development Cell, A.M.U.
 Generating MIS reports on cheque returns, deliverables like cheque books, ATM PINs Malappuram Centre
and welcome kits, petty expenditure of the branch, which further gets audit by the  Organized Eureka Junior
Internal Auditor on a quarterly basis (workshop) for school students to
 Monitoring stop payments, check kiting, counterfeit or fraudulent checks and other make them aware about
suspicious transactions entrepreneurship
 Developing and serviced deposit account relationships; answered inquiries and  Co-authored AMU Malappuram
provided information to customers on various accounts and services, both retail and Centre Blog
non-retail  Participated in management fest
 Selling and cross-sold products and services; identifying the needs of existing and ASCEND (Best Management)
prospective customers and assisting them or referred them to the appropriate organized by Dept. of Commerce
department and Management Studies,
University of Calicut
Internships/ Trainings
Soft Skills
Online Industrial Training in Marketing Management at Advance Level
Telecom Training Centre (BSNL) Ghaziabad (1 Month) Analytical
Description:
 Completed mini project on Comparative Study of Marketing Strategies of Various Collaborator
Telecom Companies in India (1 Month) Communicator
Planner
Sadia's Hyderabadi Jewellery as a Digital Marketing Intern (45 Days) Thinker
Description: Innovator
 Developed & executed Digital Marketing strategies; created content of creative &
digital platforms
 Drove marketing on all Social Media platforms
Personal Details
Unlock Digital as a Business Development Intern (2 Months)
Description: Date of Birth: 25th May 1997
 Generated new business sales leads and gained market share through marketing, and Languages Known: Hindi & English
other corporate strategies

Projects Executed
 Worked on a seminar named as Holography and Its Applications under the supervision
of Dr. Jai Prakash Assistant Professor, Dept. of Physics, A.M.U., Dec’17
 Google Analytics.
 The Fundamentals of Digital Marketing, Aug.2022