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Food panda’s Mission:

Food panda’s mission is to provide its customers with the perfect blend of traditional cuisines
from around the world. Its partners will gladly deliver their best pizza delivery, sushi delivery,
Indian cuisine, Chinese cuisine, Greek cuisine, and many other options. Customers can order
Mediterranean, Japanese, healthy, vegetarian, or vegan cuisine, as well as their favorite desserts
and cakes. It's never been easier to get a dessert just a few clicks away, and even the most
difficult-to-make cake will arrive at the customer's door. Food panda strives to provide
customers with not only the best selection of meals but also to make them quick, easy, and
convenient. Customers' food delivery is just a few clicks away, while they relax and enjoy
themselves with their friends and family. They can have their favorite meal delivered to their
door and enjoy it. Pizza Biju, Pizza Verona, Cosa Nostra, Sushi BG, Pizza Siciliana, Bar Nine,
Pizza Palace, Sofiestar, pizza restaurant Primavera, Piccadilly (Ruse), Dragoman (Var na), and
La Strada (Ruse).Terms and Conditions
The specific mission of Food panda is to serve people a sumptuous meal without any hassle. It
aims to make food delivery a simple and convenient option for all foodies.

Revenue mode on Food panda:


Food panda earns money by allowing restaurants to publish their menus online and expanding
their customer base. Food panda assists restaurants in increasing sales through analysis and user-
generated recommendations. Other revenue sources include affiliate commissions, delivery fees,
sponsorships, advertisements, and so on. Food panda’s revenue streams are as follows:

1. Participatory restaurant commission: The majority of Food panda’s revenue


comes from the commission of listed restaurants. (Internet marketing analyst
Arpita Arora).

2. Delivery fees: According to Saurabh Kochar, CEO of Food panda India, delivery
fees account for 40% of Food panda’s revenue.

3. Advertising: Food panda earns 10% of its revenue from display ads, which are
linked to CPM. Normally, it charges a fee for each

a. Page served.
b. Ads served per page
c. Page redirection

4. Order charges: Food panda earns money from ordering fees. Food panda
receives 5–10% of the total price of ordered foods when an order is placed
through its website.
5. Selling customer habit information: Food panda, a major food delivery service
provider, sells customer habit information to market researchers. It is another
source of revenue for the company.
These are the primary revenue sources or modes for Food panda.

Food panda’s proposal

Food panda’s core value proposition is to ensure customer delight at every stage of the food
delivery process. The key message, 'If Food panda likes it, you will love it,' emphasizes that
everything ordered through the portal has already been screened through stringent quality
yardsticks to ensure maximum satisfaction. Food panda promises to 'panda-test' every delivery.
That is, food panda ensures food quality and timely delivery through their own management.

Food panda’s other suggestions

 Order cancellation is a possibility. Cancelation is dependent on the restaurant where the


order is placed.
 Give them a call, and they will assist you in canceling your order.
Orders from multiple restaurants can be placed, but they cannot be combined.
 The customer will receive a confirmation email from Food Panda stating the orders they
have selected as well as the time it will take to be delivered to them. Food panda will also
notify you via SMS once the restaurant has confirmed your order.
 If the recipient is not at home, he will receive a confirmation email and SMS stating the
order's delivery time so that someone can be present when the delivery man arrives.
Regrettably, redelivery is not an option.
 If a refund is due from Food Panda for any reason, the money will be credited back to
them within 3-5 working days of the processing date.
 Food panda's website allows users to search for Halal restaurants and browse Halal
menus.

Competitors:

Food panda’s main competitor in Bangladesh is HungryNaki. Essentially, both food panda and
HungryNaki aim to deliver food from the desired restaurant. We can see that HungryNaki is
becoming a major competitor to food panda, and its goal is to provide people with food from
their favorite restaurants without having to battle traffic, bad weather, or wait in line. They also
cater to those who do not want to leave their homes. Every day, they make over 100 deliveries,
and the number is growing. It is an e-commerce website that delivers food from restaurants to
your door with the click of a button. Food panda is putting up a good fight. HungryNaki is a
Bangladeshi company, whereas Food Panda is a global platform. We can conclude that Food
panda has a wealth of experience dealing with competitors. Food panda’s other competitor is
Delivery Hero, a Berlin-based startup that operates in nearly 14 countries. Delivery Hero has
raised approximately $200 million to date and claims to have 6 million customers, 55,000
restaurants, and $500 million in annual sales in the previous year. Just Eat, based in the United
Kingdom, is another competitor of Food Panda.
To eliminate competition, Food panda merged with other Asian competitors. It merges with
various competitors in the Asian market.

Increases its leadership in India, Malaysia, Singapore, the Philippines, Pakistan, Hong Kong, and
Thailand.

 In India, the acquisition of JUST EAT India expands leadership in the largest food
delivery market following the November acquisition of TastyKhana.
 In Malaysia and Singapore, the acquisition of Room Service, a Food Runner brand
 Acquisition of City Delivery in the Philippines, as well as the Food Runner brand;
 Acquisition of EatOye in Pakistan;
 Acquisition of Koziness in Hong Kong;
 Acquisition of Food by Phone in Thailand.

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