XB Abbreviations

Table of Contents:
1. Key Functions at XB
2. Business Functions
i. eCommerce
ii. Cargo/Transportation
iii. Freight Forwarding
3. Enabling Functions
i. Security & Vigilance
ii. Audit
iii. Customer Care
4. HR & Admin
i. Procurement
ii. Human Resources
iii. Salary Slip
iv. Some other HR Terms
5. IT Development Team
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 1. Key Functions at XB
Ecomm Ops Ecommerce operations team spread across the country managing First Mile & Last Mile.
TSP Transportation business vertical
FF Freight Forwarding business vertical
FS Fulfillment Services business vertical
Audit Function responsible for conducting process audits across the country
SLP&V Security, Loss Prevention & Vigilance function responsible for business continuity & security audits
across the country
PE Process Excellence function responsible to study processes, design standard practices and
improvements that impact top line / bottom line
CLT Enabling function that provides support to customers, clients, and ground ops
HR Human Resources enabling function
IT Infra Information Technology – Infrastructure enabling function
Admin Manage execution of office facilities, events and travel management
F&A Finance & Accounts enabling function
L&D Learning & Development enabling function
Procurement Enabling function to manage acquiring of goods & services
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 2. (i) eCommerce terms

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 2. (i) eCommerce terms

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 2. (i) eCommerce terms

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 2. (i) eCommerce terms

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 2. (ii) Cargo/Transportation terms
Reverse Charge A payment arrangement where we (logistics provider) does not
RCM charge GST to client; the client bears this cost.
Mechanism
Forward Charge A payment arrangement where we (logistics provider) charges
FCM Mechanism 12% GST on freight amount.

Getting acknowledgement from consignee with a proper seal,

Proof Of Delivery signature, name, contact details; POD is very critical in Cargo and
POD is the evidence for getting our payments released from client.

Measuring systems that help identify weight and size of the

Dimension goods that are being transported.
DWS Weight Scanning We bill clients on basis of cubic feet (CFT) or actual weight,
whichever is higher. (1 CFT = 7kg)
Receipt given to the vehicle driver regarding the shipments that
LR Lorry Receipt he is transporting; Typically used for tax verifications and other
checks when vehicle is in route;
It is also called GCN - Goods Consignment Note
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 2. (ii) Cargo/Transportation terms

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 2. (iii) Freight Forwarding terms

INCO International Pre-defined commercial terms relating to international

Terms Commerce terms commercial law

When the responsibility of cargo seller restricts to his factory or

EXW Ex Works premise.

When the responsibility of cargo seller restricts to Gate Out

FOB Free On Board
Airport or Gate Out Seaport.

Cost, Insurance When the responsibility of cargo seller restricts to Gate In

CIF & Freight Airport or Gate In Seaport of buyer and includes insurance

When the responsibility of cargo seller restricts to Gate In

CFR Cost & Freight Airport or Gate In Seaport of buyer and excludes insurance

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 2. (iii) Freight Forwarding terms
Some more INCO Terms

(Door) Delivered When the responsibility of cargo seller extends to the door of
DDP buyer and includes the buyer’s country duty.
Duty Paid

(Door) Delivered When the responsibility of cargo seller extends to the door of
DDU buyer and excludes the buyer’s country duty.
Duty Unpaid

Lading - the action of loading a ship with cargo

Cargo Ticket for Sea:- A detailed list of a ship's cargo in the form of
BL Bill of Lading a receipt given by the master of the ship to the person consigning
the goods
House Bill of
HBL Cargo Ticket issued for Sea by Overseas Partner
Lading
Master Bill of
MBL Cargo Ticket issued for Sea by Shipping Line
Lading
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 2. (iii) Freight Forwarding terms

Cargo Ticket, in Cross-border terminology, is a detailed list of a ship's cargo in the form of a
receipt. It is given by the master of the ship to the person consigning the goods. Types of
Cargo tickets include:

AWB Airway Bill Cargo Ticket issued for air by the Airlines.

Cargo Ticket issued for air by Overseas Partner. This also

HAWB House Airway
contains details about us as a vendor and the actual
Bill consignee.

MAWB Master Airway Cargo Ticket issued for air by the Airlines. This also
Bill contains the actual consignor & consignee details.

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 2. (iii) Freight Forwarding terms

A physical facility from which ocean carriers accept and deliver

CY Container Yard ocean containers, as well as issue and receive back empty
containers

A document issued by cargo ownership party on

D/O Delivery Order MBL/HBL/HAWB/MAWB, giving consent to Gate In
Airport/Seaport Authorities to release cargo

ICD Inland Container Dry ports equipped for handling and temporary storage of
Depot containerized cargo as well as empties

THC Terminal Handling Charges collected by terminal authorities at each port against
Charges handling equipment and maintenance.

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 3. (i) Security, Loss Prevention & Vigilance terms

Security, Loss Department responsible for Security, Loss Prevention, Asset

SLP Protection, fraud & risk mitigation and Business continuity
&V Prevention &
planning
Vigilance
Series of recommended actions to prevent financial, brand
LP Loss Prevention image, fraudulent losses

Protection of company assets through Physical Security, Security

AP Asset Protection Automation Systems etc.

Business Creating a system of prevention and recovery from potential

BCP Continuity threats
Planning
Closed Circuit
CCTV Also known as video surveillance, it is a system that connects
Television elements like video camera, display monitors, recording devices

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 3. (i) Security, Loss Prevention & Vigilance terms

DB is the basis of security deployment (both Physical &

DB Design Basis Automation security) at any facility. E.g.: How many security
guards, cameras to be installed - number and locations etc.

Security
SAS Automation
Comprises of ACS – Access Control Systems and CCTV - Closed
Circuit Television
Systems
An electronic sensor that measures infrared (IR) light radiating
PIR Passive infrared from objects in its field of view. Used in motion detectors and
CCTVs

CIR Critical Incident Report in which any critical incident like Theft, Robbery, Dacoity,
Report Fire, Fraud, Business disruption, Vandalism etc. are reported

SAS Security Automation Responsible for Installation and Commissioning of ACS,

Coordinator System Coordinator CCTV and other SAS devises.

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 3. (i) Security, Loss Prevention & Vigilance terms

Investigation
IR Detailed report of an investigation done at a location
report

Security Risk
SRA Activity done to assess the cost and extent of risk associated
Assessment with assets like hubs, offices , SVCs, warehouse etc.

Person employed to protect the company property and creating

SG Security Guard a surveillance environment at the premises

Security
SS Person responsible to manage the team of security guards
Supervisor

Security Guards with defense forces background, typically hired

ESM Ex- Serviceman as gunmen

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 3. (ii) Audit terms

Assurance of conformity of designed process through proper

QC Quality Control observation and inspection

Failure to act in accordance with standard operating procedure

NC Non-compliance defined by the organization

Root cause Method of problem solving used for identifying root causes of
RCA faults or problems. It also serves as input to a remediation
analysis process whereby corrective actions are taken to prevent the
problem from reoccurring
Corrective and Improvements taken up to eliminate causes of undesirable
CAPA preventive situations; it focusses on systematic investigation of the root
actions cause of identified problems or identified risk

In logistics & transportation, it means material of the earliest

FIFO First In First Out date is stock out/OFD first

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 3. (iii) Customer Care terms
CLT Customer Logistics CLT – Department responsible for coordinating with
Team clients/customers/operations, Headed by Komal G.

CST Customer Support Division within CLT responsible for networking with key clients
Team
CCT Customer Care Division with CLT responsible for addressing end customer
Team queries

Division within CCT responsible for addressing end customer

NMT Net Mail Team queries received through emails.

KAM Key Account Division within CCT responsible for addressing end customer
Manager queries received through emails.

COT Customer Team responsible to liaise with customers & ground

Operations Team operations

NDR Non-Delivery Team responsible to help SR’s with NDR’s validate them.
Reasons
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 4(i) Procurement Terms

PI Preliminary bill of sale sent to buyers in advance of a shipment

Proforma Invoice or delivery of goods

Vendor Format which contains vendor details such as bank a/c no.,
VRF GST/PAN no., communication details etc.- required for
Registration Form
onboarding the vendor and issuance of PO

Advance Request Format submitted to finance dept. for releasing advance to a

ARF vendor, if needed
Form

Service-Level Contract between service provider and its internal or external

SLA customers documenting services & service standards
Agreement

Document created during transportation of goods & is sent

DC Delivery Challan along with shipped goods

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 4(i) Procurement Terms
A buyer-generated document that authorizes the purchase
PO Purchase Order transaction - when accepted by the seller, becomes a contract
binding both parties. It contains descriptions, quantities, prices,
discounts, payment terms, dates, other terms & conditions.

Purchase A format containing list of product /services which need to be

PRF procured with details of quantity, location and vendor.
Requisition Form
Section in agreement where work to be performed is described
SOW Scope of Work in detail with information like milestones, reports, deliverables
& end products to be provided by vendor.

Goods Receipt
GRN A note or receipt used by us to check or validate the delivered
Note goods.

Documented section where the process of return goods is

RTV Return to Vendor mentioned.

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 4(ii) Human Resources Terms
Responsible for functions like recruiting, onboarding,
HR Human Resources performance management, training, organization development
and culture development.

TA Talent Acquisition Responsible for finding and acquiring skilled work force

Compensation & Responsible for designing and executing employee payout

C&B Benefits policies and salaries

Learning & Responsible for providing trainings and other skill development
L&D Development inputs to employees

HR Business Responsible for staying in touch with operations on a day to day

HRBP Partners basis and ensuring HR + ops collaboration

Employee Responsible for creating a healthy, fair and safe work

EE Engagement environment that helps strengthen relationship between
organization and employee
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 4(ii) Human Resources Terms
Detailed information about a job role, responsibilities and key
JD Job Description performance indicators

Pre-Placement During campus hiring, offer made to internship student before

PPO Offer the results are out

Internal Job Recruitment process where an existing employee can apply for
IJP Posting another open job position within the company

Management New recruits from management schools with an aim to give

MT them the right exposure + leverage their skills for key projects
Trainee

Graduate New recruits from engineering institutes with an aim to give

GET
Engineer Trainee them the right exposure + leverage their skills for key projects

A type of interview where the candidate and recruiter meet each

F2F Face to Face other in person

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 4(iii) Salary Slip Terms

CTC Cost to Company Total salary package of an employee including all components

DOJ Date of Joining Date the employee joined the organization

Investment fund contribution done by employee & employer for

PF Provident Fund the government pension scheme

Employees State A self-financing social security and health insurance scheme for
ESIC Insurance Indian workers
Corporation
Applicable for professionals earning income from a salary or by
PT Professional Tax practicing a profession such as chartered accountant, lawyer,
doctor etc.

Applied when an employee takes a leave which is not approved

LOP Loss of Pay leave or when s/he has no leave balance
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 4(iv) Other Human Resources terms
Background A background check to investigate a candidate's / new joiner's
BGV credentials with previous employer.
Verification
Take-home pay after the deduction of taxes, benefits, and
NTH Net Take Home voluntary contributions

LWD Last Working Day Last working day for an employee

RHR Regional Human HR personnel at ROs responsible for executing key HR practices
Resources at regional level

Performance
PIP Improvement
Timeline based improvement plan created to help employee
improve performance on clearly defined KRAs.
Plan
R&R Reward & Companies use rewards and recognition to motivate employees
Recognition and demonstrate that they are appreciated
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 5. IT Development terms

Software-as-a- A software licensing and delivery model in which software is

SaaS licensed on a subscription basis and is centrally hosted
Service

Infrastructure-as- A form of cloud computing that provides virtualized computing

IaaS resources over the internet
a-Service

Platform-as-a- A cloud computing model in which a third-party provider

PaaS delivers hardware and software tools usually those needed for
Service application development to users over the internet

Amazon Web A comprehensive, evolving cloud computing platform provided

AWS by Amazon. It provides a mix of infrastructure as a service (IaaS),
Services
platform as a service (PaaS) and packaged software as a service
(SaaS) offerings.

Storage service offered by Amazon. It stands for simple storage

Simple Storage
S3 service and provides cloud storage for various types of web
System development applications.
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