Related Case Study

Company Name:
HDFC (Housing Development Finance Corporation) Bank

Point of View:
Sashidhar Jagsdishan
Current CEO of HDFC

Time Context:
HDFC Bank, when outage happened in 2022

Short Historical Background:

HDFC Bank is one of India’s leading private banks and was among the first to
receive approval from the Reserve Bank of India (RBI) to set up a private sector bank in
1994. It provides a number of products and services including wholesale banking, retail
banking, treasury, auto loans, two-wheeler loans, personal loans, loans against
property, consumer durable loan, lifestyle loan and credit cards. Today, HDFC Bank has
a banking network of 6,378 branches and 18,620 ATM's in 3,203 cities/towns.

Statement of the Problem:

In a macroeconomic environment that is rapidly changing, private banks
are increasingly seeking to enhance and speed up their reporting and analytical
procedures. How can HDFC (Housing Development Finance Corporation) bank
enhance its reporting and analysis process using a variety of historical trend that are
always changing and acquire the necessary knowledge to deliver an in-depth monthly
and quarterly report?

Areas of Consideration (SWOT Analysis)

Strengths
1. Convenience for customer
2. Good standing in the community
 3. Access at any time
4. Saves a lot of time
5. Solid financial reserves

Weaknesses:
1. Security issues in digital mode
2. The use of internet banking depends on the availability of the internet
3. Both old and new private banks are operating in a limited area confined to a
region
4. Lack of knowledge and training among employees of Islamic banks

Opportunities:
1. Developing a modern database to avoid system failures and provide an efficient
and secure platform for online transactions
2. Expansion in India

Threats:
1. Tough competitions
2. Global economic stability
3. Applying new methods of information technology and upgrading the skills of staff
and management

Alternative Courses of Action

1. New logical extraction methods
PROS: Enabling staff to widen their analysis and reporting capabilities
independently
CONS: Ease of adoption

2. Effective Non-Performing Loans solutions

PROS: Reduce drag on bark in balance sheets
CONS: Reduce interest incomes

3. Training programs and education for the employees

PROS: Efficiency of the bank in responding to the customers issues impacting
their business operations
 CONS: Additional funds and expenses in proposing the program

Conclusion and Recommendation

Preparing financial statements with a broader information is difficult in
sorting what transactions should be reported. Housing Development Finance
Corporation Bank manage a large number of systems and resources that are all running
at the same time. When a software update replacement, or maintenance is required for
the entire system, it will be time consuming and resource intensive. There are some
disadvantage and could cost the company money
I recommend to use ACA 3, ACA 1 and ACA 2 because it enables the employees
to evaluate essential and threats regarding to the data needed using technology to
perform effective awareness on effective performing solutions that can build strong
foundation on logical extraction methods .
Therefore, these actions are essential for preparing reports and analysis with
historical changes and trends to acquire necessary knowledge to deliver an in-depth
monthly and quarterly report.