UPDTAED HOTEL CHECK IN AND CHECK OUT

SCRIPT CHECK IN (KIOSKS)

Kate: dia bom(good day) obrigado por ligar para o hotel sheraton grand rio. I am Marcia Obrima
but you can call me Marcia , your front desk agent for today.

Renz: good day too marcia, may i know where is the kiosk so that i can already check in?

Kate: yes as you wish, this way please (Walking to the kiosk)

Kate: here’s the kiosk mr. francisco in case you need anything or you have an question don't
hesitate to call my attention

Renz: thank you for your assistant miss kate i'll let you know if i have any more question

DEMO DEMO DEMO VIDEO

Renz: excuse me miss kate, i'm already done in checking in

Kate: that's good to hear mister francisco before you go to your room here’s the table control in
your smart room you can use this to automatically operate all the amenities there.

Renz: Ow! this is quiet expensive, but thank you for this.

Khate: Alright, now if you already want to go to your room please go straight on this way then
turn right you can already see the elevator.

Renz: Alright! Thank you for that information see you around miss marcia

Kate: my pleasure mr francisco and please enjoy your stay here in sheraton grand rio
CHECK OUT KIOSK
RENZ WALKING TOWARDS THE KIOSK TAS MAPAPANSIN KITA

KATE: good morning Mr. Francisco alexa send us information that you will be checking out
today.

RENZ: yes that’s right. By the way how will I check out? Where is the front desk so that I can
settle my bill here in the hotel?

KATE: no need to find the front desk Mr. Francisco did you see the kiosk over there? That is
where you will be checking out.

RENZ: really? No need to go in the front desk?

KATE: yes Mr. Francisco. Btw, how was your stay here in the hotel?

RENZ: it is great! I enjoy so many things here in your hotel and gain new experience. such as the
smart room which I loved the most, the virtual reality that made me experience how beautiful the
Brazil is and lastly the robot waiter that delivers my food.

KATE: thank you for that wonderful feedback Mr. Francisco? I was overwhelmed that you enjoy
a lot of things here in our Sheraton grand rio hotel.

RENZ: well you’re welcome. If I was given a chance again to visit Brazil I will choose your
hotel with no hesitation. AH! Btw will the process still be the same in checking in?

KATE: yes Mr. Francisco. It is the same process in checking in, but this time it will need your
card to settle all the bills you’ve made here in the hotel.

RENZ: ah sure no worries about that, so may I start checking out with this kiosk?

KATE: Sure Mr. Francisco if there’s anything else I can help you with don’t hesitate to ask me.

RENZ: Sure Ms. Kate Thank you for your help.