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Beosystem1 MK2
Beosystem1 MK2
Beosystem1 MK2
The SCRG is primary dealing with fault located in the product as a stand alone
product.
Faults that occur due to setting, link failure or other faults on external connected
equipment, can not be expected to be described.
The Service Center repair guide will explain and guide you through repair of the
product.
Illustrations are placed in the guide so that you can read an instruction and look at
the illustrations at the same time.
Survey of symbols
Make a shortcircuit between the marked points, usually for discharging e.g. a
picture tube
How to service
Strategy
The product is to be serviced in the customer’s home.
The static-protective field service kit must always be used when the product is
disassembled or modules are being handled.
The repair involves replacement of the chassis or module(s), which are supplied in
the back-up suitcase.
The replaced modules must be returned for repair at Bang & Olufsen, Module
Repair Department.
Fault description and error codes must be returned with the replaced parts.
Use the Module Repair form or the form in the Retail Order System, Exchange
Module.
The EEPROM must be transferred to the new chassis in the product, hereby
maintaining the customer settings.
Error code
The error code contains data that may be used for repairing the module(s) and
must be returned with the module(s).
Service code.
The service code:
- Unlocks the product, but does not affect the pin-code setting
- Gives you 12 hours service time
When the service time is expired, the product can only be unlocked by entering
the PIN-code or the master code.
The registration of modules in the product can only be changed at Bang &
Olufsen, Struer.
How to service, English 1.5
Static electricity
Static electricity may damage the product.
STATIC ELECTRICITY
MAY DESTROY THE
PRODUCT Static-protective field service kit.
A static-protective field service kit must always be used when the product is
disassembled or modules are being handled.
Follow the instructions in the guide and use the ESD-mat for both old and new
ESD modules.
Please note:
When mains voltage on the product is required, remove the connection between
the product and the ESD-mat.
Lithium battery
WARNING
Short-circuit and overcharging of some types of lithium batteries may result in a
violent explosion.
Cleaning
Please refer to the chapter “Final check after repair” or the User’s guides.
1.6
Fault flow chart, English 1.7 1.7 Fault flow chart, English 1.7
No
System-
functionality
Yes
Fault
Mains connected
No start up
and applied
Possible causes
Missing Mains
Defect PCB60 – Main Power Supply
Defect PCB58 – IR-Eye
Defect PCB4 – Power Supply
Other Defects?
Replace Fuse on
Fuse on PCB60 OK? PCB60 Fault may be
OK? located in any of
the PCBs
Replace
Main chassis Replace IR-Eye
(module 999)
Check Beo4 on
Fault PIN-code protection Set the product in other product or Replace batteries in
No start up Beo4 defect
active? OPTION 1 Not OK with a new Beo4
Beo4
Possible causes
PIN-code locked
Placed in option 0
Beo4 defect
IR-Eye defect
Module 999, Main chassis defect
If a wrong PIN-code
has been entered 3
Fault may be
times, the
located in any of
BeoSystem 1 EU is
the PCBs
forced into 3 hours
stand-by
Replace
Main chassis Replace IR-Eye
(module 999)
1.8 Fault flow chart, English 1.8 1.8 Fault flow chart, English
No
Turn ON the
Replace
BeoSystem 1 EU.
Main chassis
Last ML error codes
(Module 999)
=…
Check ML
connections.
Reestablish
Use the ML-tester
connection
or a new cable.
Connections OK?
Reestablish and
configure the ML
setup one product at
a time Failure in Link
(repeat until ML product
setup is complete)
Masterlink OK?
Fault flow chart, English 1.9 1.9 Fault flow chart, English 1.9
No
Yes
Add Camcorder on
Beo4 list
Fault
Camcorder
No sound and/or no picture
Fault may be
located in any of
the PCBs Replace Fault may be
PCB camcorder located in any of
(PCB59) the PCBs
Replace Replace
Main chassis PCB camcorder
(module 999) (PCB59) Replace Replace
Main chassis PCB camcorder Camcorder defect
(Module 999) (PCB59)
1.10 Fault flow chart, English 1.10 1.10 Fault flow chart, English
No
Picture
Yes
Possible causes
External or internal connections
User setup
Main chassis
Display*
Turn display* ON Check OSD
Confirm TV Reestablish Check mains in Reestablish Fault may be found
manual display*
connections and connection and/or OK? connection in dispay*
Picture OK? OK?
settings are OK? settings
Check RGB
Replace OK connection Fault may be connection W39
Main chassis between mains and located in either Reestablish
PCB3 p422 to
(Module 999) display*? main chassis or connection
Display* OK?
OK? display*
No
Yes
Possible causes
Noise from source
Bad connection
Tuner, not tuner correctly (sound in picture)
Replace
Main chassis
(Module 999)
Check TV Reestablish
connections, connections,
settings and tuning settings and tuning
OK?
Replace
Main chassis
(Module 999)
1.12 Fault flow chart, English 1.12 1.12 Fault flow chart, English
No
Yes
Activate OSD on
Fault Fault may be found
display
Colour failure on picture in the display*
Colours OK?
Possible causes
Colour setting in user menu
EEPROM setting erased
RGB connection chassis <-> Display*
RGB failure from chassis, driver
RGB failure from source, connection/source
Check connection
TV channels has Reestablish
to external source
failure connection
OK?
Check RGB
connection W39 Switch RGB signal Replace
PCB3 p422 to Reestablish
to the other input Main chassis
D-Sub plug OK? connection
V.TAPE -> AV OK? (Module 999)
Replace
Source output
Main chassis
defect
(Module 999)
No
Sound
Yes
Possible causes
Camcorder mute
Speaker defect
Connections to speaker
Connection from source defect
Sound mute command
Check connection
to speaker(s) Reestablish
OK? connection
Fault is located in
speaker
1.14 Fault flow chart, English 1.14 1.14 Fault flow chart, English
No
Yes
Check source
Fault Reestablish
Noise in TV connections and
Noise in sound connections and /
channels only? settings
or settings
OK?
Possible causes
Noise in TV channels -> tuning not correct
Noise in all sources ->
Bad connection
Defect input
Defect speakerr
Reestablish Replace
Check connections
connections and / Main chassis
and settings OK?
or settings (Module 999)
Possible causes
Defect speaker unit
Replace
Main chassis
(Module 999)
Placement of measuring points, English 1.15
2 6 5 4
Replacement of modules
Replace Main chassis module 999
Replace Camcorder interface, PCB59
Transfer picture adjustment values to 6IC6
Enter data
Rdr Gdr Bdr Bri Con
Select the Monitor line and press GO. Now the Monitor service menu appears.
Select the Picture adjustments line in the Monitor service menu and press GO.
COLOF
Place the cursor on the first item and press GO. Now a sub menu appears.
Press l or n to adjust to the value written on the label.
Gain adjust
Press p to step to the next sub menu and adjust to the value written on the label.
7115 7118 R G B
Repeat until all values are entered.
The values are
- Rdr, Gdr, Bdr, Bri, Con
- COLOF
- Gain adjust
- 7115, 7118, R, G, B
Picture adjustment
General considerations
- Correct adjustment of all parameters can only be obtained by using special test
signals and equipment for light measurement.
- Factory values will result in the best result.
- The values are placed on the label. See page 1.20.
- All values are stored in the EEPROM.
Menu
18 Colour adjustment
Adjust the colour saturation in the CVBS picture so it matches the RGB picture.
This is not a factory adjustment.
The adjustment applies only to the specific source connected to the specific input,
such as a DVD 1 connected to the AV input.
The scart input must have an RGB input, V.TAPE or AV input.
AC leakage test
The scope of the test is, to check the antenna terminals and other exposed metal
parts for AC leakage.
1. Remove the line cable from the AC source (the wall outlet).
2. Place a jumper across the two AC plugs prongs.
3. Use a multi-meter, set for measurements in the ohm-area.
4. Place one lead from the multi-meter on the AC plug and place the other lead on
each of the exposed metal parts, that is antenna connections and other exposed
metal parts on the rear panel of the product.
5. The resistance during these measurements must be of 1 Mega Ohm or more. If
resistance is below 1 Mega Ohm, this indicates an abnormal situation and
corrective actions must be taken.
Insulation test
Each set must be insulation tested after having been dismantled. Make the test
when the set has been reassembled and is ready to be returned to the customer.
Flashovers must not occur during the testing procedure!
Make the insulation test as follows:
Short-circuit the two pins of the mains plug and connect them to one of the
terminals of the insulation tester. Connect the other terminal to ground on the
aerial socket.
NOTE!
To avoid damaging the set it is essential that both terminals of the insulation tester
have good contact.
Slowly turn the voltage control of the insulation tester until a voltage of 1.5 kV
and max. 10mA is obtained. Maintain that voltage for one second, then slowly
turn it down again.
Monitor information
The scope of this check is, to ensure the following:
- The product has maintained the correct identity.
- Is set to correct option.
- The error code register is cleared.
Procedure
1. Enter Service menu – monitor service menu – monitor information .
2. Check the serial number is correct.
3. Check option setting is correct.
4. Clear the error code.
5. Select error code and press GO.
Customer setup
Remember to inform the customer of any changed that has been made in the user
setup, due to procedures in the SCRG, such as Connections, Sound, Picture, etc.
Wipe dust off the surfaces using a dry, soft cloth or a micro fibre cloth. Remove
grease stains or persistent dirt with a soft, lint-free, firmly wrung cloth, dipped in a
solution of water containing only a few drops of mild detergent, such as washing-up
liquid.
PIN-code
Please refer to the user guide for further information about the use of PIN-code.
Service menu
Service menu Monitor service menu Monitor information
Format settings
Service Mode
The Service mode consists of two parts: Service menu and Bus ignore mode.
Service menu
1 Monitor
2 TV-tuner
1 Monitor information
2 Service counters
3 Picture adjustments
4 Geometry adjustments
5 Text Registers
6 Format settings
7 PIN-code settings
8 FBX status info
11 Modulator system
12 Plasma version setup
13 Sound adjustment
Service mode, English 1.25
Monitor information
Monitor information menu, press 1
Monitor information
Option
Option 0 = The IR reciever of the TV is disconnected.
Option 1 = The TV and the Audio system (BeoLink system) are placed in the same
room.
Option 2 = The TV and the Audio system (BeoLink system) are placed in different
rooms.
Important!
When replacing the electrical chassis including PCB6 Main microcomputer, to
avoid loss of data the old EEPROM 6IC6 must be moved to the new PCB6.
If error codes occurs, please write them down and let them follow the faulty part
for repair. After that clear the error codes. This is done by pressing GO in the
Monitor information menu.
The survey shows which module has generated an error code on IIC bus.
XX-YZ (XX = IIC address. Y = IIC bus address, bus 1 or bus 2. Z = any IIC bus
segment A/B/C/D)
Service counters
Monitor service counters
On/Off (times 10) shows how many times the TV has been switched off to
stand-by mode. The number is given in full tens. If the number exceeds four digits,
the four least significant digits are shown (e.g. 12834 is shown as 2834).
The other counters in the menu are shown in full days.
Service mode, English 1.27
Text registers
Text Register setup
Selecting “Set” makes it possible to choose from 7 different teletext character set.
0 1 2 3 4 5 6
English Polish English English English English English
German German German Russian German Arabic Hebrew
Swedish Swedish Swedish Estonian Swedish French Arabic
Italian Italian Italian Czech/Slovak Italian
French French French German French
Portuguese Serbocroat Portuguese Lithuanian/Lettish Portuguese
Czech/Slovak Czech/Slovak Turkish Ukranian Turkish
Rumanian Greek
Group delay errors in certain cable aerial systems can disturb the reception of
teletext. This is prevented by connecting a filter in series with the CVBS signal
applied to the teletext decoder.
The numbers below the Register numbers R01 - R10 are programme numbers. If
all the numbers are 0, no filter has been connected on any programme number.
If you wish to connect a filter on a programme number, select a register by
pressing l / n, then press the desired programme number, and finally press GO.
In the example above a filter has been connected on programmes 5 and 11. The
filter is not engaged until the next time you switch to the programme in question.
Format settings
Auto format WSS
On On
Some broadcasters do not send a “WSS Off” signal when a programme is finished
and another begins. When the “WSS signal” disappears, the format will return to
default.
1.28 Service mode, English
PIN-code setting
- In this menu it is possible to activate (ON) or deactivate (OFF) the PIN-code. It is
only possible to access this menu if no pin code is set for BeoVision 5.
Modulator system
Modulator system
System
BG
When replacing the EEPROM 6IC6, PCB6 or PCB14 where PCB6 is mounted, the
modulator system must be set to the correct system B/G or I.
Blank delay is the time that the RGB signal is muted, during channel shift
It is possible to set the curtain time. The time length the electronic curtains are
closed when format 0 is activated
TV-tuner
Select TV-tuner in the Service menu, press 2
TV service setup
In the TV service setup menu it is only the Tuner system and AFC fields that have
to be used. The rest of the fields are for factory usage, and the values in them
must not be changed.
Tuner system:
The digital value in the field stands for the CTV system for which the applicable IF
is intended.
If the Tuner & IF PCB is replaced to permit reception of a different CTV system, the
digital value has to be changed.
Service mode, English 1.29
The digital values for the various systems are the following:
B/G = 1
L/L’ = 2
M = 4
D/K = 8
I = 16
The digital value for system combinations is obtained by adding the applicable
digits.
The digital values for the IF variants in BeoVision 5-42 are the following:
B/G = 1
B/G/L/L’ = 3
B/G/D/K = 9
I = 16
B/G/L/L’/I = 19
M/I/D/K = 28
B/G/M/I/D/K = 29
Press GO to save the digital value.
AFC On/Off is used in connection with adjustments but it may also be useful in
other situations. Press l / n to move the cursor.
Press m / p to switch between On/Off.
AFC Off cannot be stored. AFC is always On after stand-by.
PCB14 P84
1.30
Replace main chassis 2.1
2x PCB32
TX10
14P10
14P11 3P447
12x 14P91 3P453
TX10
14P90
P1
3P433
4P46
PCB6 6IC6
PCB32
IC
SOCKET
Replace PCB59
2x
12x
TX10 59P86
59P64
59P99
Replace PCB60 2.3
Replace PCB60
1x
TX15
60P199
12x
TX10
60P67
60P196
60P195
2.4
Specification guidelines for service use 3.1
Supported products See updated list (and latest SW version) on Bang & Olufsen
Retail System.
3.2 Specification guidelines for service use
Controlling multiple products 1 product controlled by use of the IR-blaster in the kit
2 products controlled by use of the IR-blaster in the kit and
IR Y-adaptor (6174171) and one more IR-blaster (8330352)
Connection 1 x stereo mini jack
Connections :
DECODER (AV1), AV (AV2) & V.TAPE (AV3) Pin 1 Audio R out 1V RMS 820 ohms
Pin 21 Shield
3 Pin 2 SP DIF IN
4
Pin 3 SP DIF IN
1
2 Pin 4 SP DIF GND
Specification guidelines for service use 3.5
Pin 3 ML sense
Pin 2 C GND
9403 I GB I 1 1 8000295
8000294 Tuner & IF system B/G/L/L’/I/D/K. Can be setup to systems B/G, L/L’, D/K and I in service mode.
8000295 Tuner & IF system B/G/L//I/M/D/K. Can be setup to systems B/G, L, M, D/K and I in service mode.
Note: Modification to other TV systems either by means of Tuner & IF exchange or set up in service mode is only affecting
the TV part and not the modulator. So there might be limitations in functionality changing TV systems.
Wiring diagram 4.1 4.1 Wiring diagram 4.1
Wiring diagram
5.1 Available parts 5.1 5.1 Available parts
Available parts
Cabinet
W9
9005 60 2
6 2
2
3
3
5 2
9002 4
9004 5 4 999
9003
59
2
2
2
9001
2
2
2
Available parts 5.2
PCB6 6IC6
PCB32
IC
x2 SOCKET
PCB14
Available documentation 3538017 Service Center repair guide f/BeoSystem 1 EU MKII, English
3540000 Installation Guide f/BeoSystem 1 EU, English
3538017 07-04