Professional Documents
Culture Documents
PZBSERVQUALJR88
PZBSERVQUALJR88
PZBSERVQUALJR88
net/publication/225083802
CITATIONS READS
19,629 354,914
3 authors:
Leonard L Berry
Texas A&M University
214 PUBLICATIONS 119,279 CITATIONS
SEE PROFILE
Some of the authors of this publication are also working on these related projects:
All content following this page was uploaded by Valarie A. Zeithaml on 29 September 2014.