Convert your Real Thrills Rewards Regular points to P1,000 SM Gift Pass eGift

Certificate

Item code: 211003

Points required: 18,000 Real Thrills Rewards Regular points

Program Mechanics
1.The program is open to all BPI Credit Cardholders (with any of the following BPI
Credit Cards qualified to earn Real Thrills Rewards points):

• BPI Blue Mastercard

• BPI Gold Mastercard
• BPI Edge Mastercard
• BPI eCredit Card

2. Upon redemption request, cardholder must provide the following:

• Card or Customer number
• Item code
• Item quantity

3. Redemption will be processed within 7 to 15 banking days from receipt of a

valid request.

4. Redemption of points can be made anytime by doing any of the following:

Calling us through our 24-hour BPI Contact Center:

a. (+632) 889-10000 (Philippines)

b. (+632) 1-800-188-89-100 (Domestic Toll Free)
c. (+632) 889-10000 (International)
d. International Toll-free Numbers
Sending an email to help@bpi.com.ph and indicate the following:

a. Indicate in the email subject Rewards Redemption.

b. In the body, provide the following details: Customer Number, Customer
Name, Item Code, and Number of points for conversion.

Visiting any BPI branch near you, or contact your Branch Manager or Relationship
Manager.

Redemption of Electronic Rewards/ eGift Certificates

1.Subject to extension on account of force majeure or such other events beyond

the reasonable control of BPI, gift certificates in the form of electronic vouchers
with assigned eGift code will be delivered to the Principal cardholder's latest
email address on record and/or mobile number, within seven (7) working days
from receipt of a valid redemption request.

2.An eGift code may be assigned to any person at the Principal cardholder's
discretion but may be used only once. Forwarding the electronic voucher via
email or SMS, or such other means, would signify that the Principal cardholder
has assigned his/her eGift code to the recipient. One who has possession of the
eGift code shall be deemed to be the Principal cardholder or his/her authorized
assignee.

3.The Principal cardholder, or his or her assignee as in the case of forwarded

electronic vouchers, must provide the eGift code to the manager at the
participating store for validation. The code may be relayed verbally, from a mobile
phone, or in a printout. The store manager may ask the recipient to present a
valid ID for recordkeeping purposes.

4. The BPI cardholders’ email address and mobile number provided must be the
same as the information registered in BPI Credit Cards’ customer records. If the
email address and mobile number do not match with BPI Credit Cards’ records,
the cardholder will be required to update his or her contact information through
any of the following channels:

• Branches
• Customer Service
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