Professional Documents
Culture Documents
List of Articles
List of Articles
Resilience training
Training effectiveness
3. The New World of Work Makes Resilience Training Critical for Employers
Wein, Debra1
Authors:
Source:
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17. The Impact of Online Resilience Training for Sales Managers on Wellbeing and Work
Performance
Published 2009
DOI:10.7790/EJAP.V5I1.145
BMJ 2019; 365 doi: https://doi.org/10.1136/bmj.l2162 (Published 13 May 2019) Cite this as: BMJ
2019;365:l2162
Employees may be able to beat the stress they report at work by taking resilience training,
which can help overall health and help them bounce back from adverse circumstances.
That's according to a study from the American Heart Association, which says that resilience
training is a useful primary prevention strategy for employers to improve employee health
and engagement.
An earlier AHA/Nielsen study found that 40 percent of employees reported their job gets in
the way of their health, the report says, adding, "Stress levels were found to be high and
unrelenting; more than one-quarter of employees in the study said they often or always
experience stress because of work. Forty percent of respondents wished their employers
would recognize the stress."
The report says that employee participants in a Resilience in the Workplace study reported
positive outcomes to the experience in an American Heart Association and Harris Poll. More
than 1,000 adults participated in the resilience training, with 73 percent reporting their
health improved as a result. Some said they had more energy, exercised regularly and
experienced an improved quality of life.
"As employers are broadening their wellness programs to encompass well-being, this paper
provides actionable strategies for effective workplace resilience programs," Kathy Gerwig,
vice president, employee safety, health and wellness and environmental stewardship officer at
Kaiser Permanente, says in a statement.
~~~~~~~~
By Marlene Y. Satter
Resilience training should play a major role in helping organisations to support employees
and to boost productivity says MetLife
Colleagues not doing their jobs properly is the major cause of stress in UK workplaces, with
49 per cent of workers blaming others for their stress while 45 per cent blame problems in
achieving financial targets and being understaffed and 41 per cent of staff saying under-
recruitment was causing stress, research from the insurer has found.
The research found 27 per cent of workers say they have put on weight because of stress
while 23 per cent admit they have turned to alcohol as a result.
The research, published in a paper called Organisational Resilience, shows that home life has
an impact at work, with 19 per cent of staff saying their home life is more stressful than work,
and 67 per cent saying domestic issues affect their performance at work.
MetLife carried out the research to support its initiative of delivering resilience training
support into UK employers. The insurer believes developing resilience could be a key service
differentiator for corporate advisers.
The report highlights the practical and relatively low cost actions organisations can take to
reduce stress and anxiety amongst workers. This includes conducting a stress audit among
staff to find out what help is needed and creating a supportive leadership culture as managers
are crucial to helping staff cope with stress, developing internal communications programmes
which enable employees to communicate their concerns and introducing resilience training to
address the root causes of stress, as well as encouraging staff to use their EAPs and wellness
solutions.
MetLife UK employee benefits director Tom Gaynor says: "In chronic cases it can lead to
depression and mental health issues, and force employees out of the workplace entirely. At
the same time costing employers heavily in terms of lost productivity and replacement costs,
as well as funding for treatment through insurance.
"Although it's perhaps less well understood how tackling stress and wellness at work can help
prevent issues escalating and prevention is clearly better than cure. The best way to do this is
through helping individuals to build greater resilience so they can overcome difficulties as
they happen, or react to challenges with composure.
"Easily said perhaps, but not so easily done. People are not necessarily born with resilience
for every situation. However, employees can learn it and employers can play a role as
enablers. We believe resilience is a powerful and relatively low cost way for businesses
"If we were to isolate a single lever in helping alleviate stress it would be the role of the
manager. The Employee Benefit Trends Study that we published in January 2015 showed that
when managers are supportive employee engagement rises substantially."
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By John Greenwood
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