Respond Number 1

Identify the part of the letter:

1. Regards part or greetings part

2. Content of letter, regarding the reason why we send this letter
3. The signature block, which show the recipient of the letter regarding who is the sender and
what is the sender position also the signature of the sender

Respond number 2

• The fisrt is the position of recipient of letter and the dates are swapped
• Second, because this is serious matter in business terms, better to using formal language, so
we can not use abbreviation in that kind of letter
• Thirdly, the placement of question mark is not correct, because in that sentence is not
shown that is question sentence, so it is better if the sentence ends with dot.
Number 3

Dear Abal-Abal Store,

On September 23, 2021 I bought ten boxes of biscuits from your online store with Receipt number
INV-BISC-230921-156. Unfortunately, your product that I received did not meet my expectations,
because after I checked there were two boxes of biscuits that turned out to be expired, even though
I had already asked to give me with longer expiration date.

To resolve the problem, I would appreciate if I get my money refunded for two boxes of biscuits.
Enclosed are copies of the receipt, and the photo of your expired products.

I look forward to your reply and a resolution to my problem. Please contact me by phone at 0999-
9090-0009.

Sincerely,

Mocil Nike

Number 4

Dear Mr. Maxwell,

I want to take the time to sincerely thank you for your donation to Mocil Peduli. As you know, we
started this fundraiser to relief flood natural disaster that occurred in Bogor at early January, 2021
and your 100 milions Rupiah contribution on January 15,2021 helps us get one step closer to our
goal.

Thanks again for your generosity and support,

Sincerely,

Nike

Mocil Peduli