Bryanna Feliciano

Perth Amboy, NJ 08861

bryanna.feliciano23@gmail.com
+1 347 744 1099

Work Experience

Bank Teller
Santander
March 2021 to June 2022
• Serves customers by completing account transactions.
• Provides account services to customers by receiving deposits and loan payments, cashing checks,
issuing savings withdrawals, and recording night and mail deposits.
• Sells cashier’s checks, traveler’s checks, and series e bonds.
• Answers questions in person or on telephone and refers customers to other bank services as necessary.
• Records transactions by logging cashier’s checks, traveler’s checks, and other special services;
preparing currency transaction reports.
• Cross-sells bank products by answering inquiries, informing customers of new services and product
promotions, ascertaining customers’ needs, and directing customers to a branch representative.
• Completes special requests by closing accounts, taking orders for checks, opening and closing
Christmas and vacation clubs, exchanging foreign currencies, completing safe-deposit box procedures,
and providing special statements, copies, and referrals.
• Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins.
• Reconciles loan coupons and other transactions.
• Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller.
• Complies with bank operations and security procedures by participating in all dual-control functions,
maintaining customer traffic surveys, auditing other tellers’ currency, and assisting in certification of
proof.
• Maintains customer confidence and protects bank operations by keeping information confidential.
• Contributes to team effort by accomplishing related results as needed.

Call Center Representative

Macy's
February 2019 to July 2021
Managing large amounts of inbound and outbound calls in a timely manner . Following call center “scripts”
when handling different topics. Identifying customers’ needs, clarify information, research every issue
and providing solutions.

Inventory Control Specialist

Amazon
May 2019 to March 2021
Monitors and maintains current inventory levels; processes purchasing orders as required; tracks
orders and investigates problems. Records purchases, maintains database, performs physical count of
inventory, and reconciles actual stock count to computer-generated reports.
Receptionist
Amboy Care Center
January 2017 to January 2019
Greeting visitors, helping them navigate through an office, maintaining inventory Helping maintain
workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel
plans. Answering phones in a professional manner, and routing calls as necessary.

Education

High school diploma

Perth Amboy High School - Perth Amboy, NJ

Skills
• Cash handling
• Time management
• Microsoft Office
• Dispatching
• Microsoft Word
• Office experience
• Dental office experience
• Call center
• Housekeeping management
• Purchasing
• Inventory Control