Swapna xxxxxxxx

Personal Indian xxxxxxx, Sharjah, UAE xxxxxxxx xxxxxxxxxxxxxx

Information Logistics Operation / Supply Chain Management/ Inventory Management
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Profile Highly talented and motivated logistics professional with 14+ years of UAE experience in
Operations, Logistics, customer-oriented services. Organized problem solver & effective
team player with good communication skills capable & committed to engaging new
opportunities to support revenue-generating projects and ensure attainment of
effectiveness in Supply Chain Management, Commercial/Logistics Operations &
Warehouse Stock Management.

Area Of Expertise
ERP (Oracle) Supply Chain Management Strategic Planning & Implementation

Document Control Inventory & Stock Management

Import/Export shipping documents Order & Delivery Management

Shipment/Client Co-ordination Customer Service

Synopsis Performance-driven professional with 14 + years of UAE experience in overcoming

complex business challenges and making decisions using experience-backed judgement
& work ethics across administration, Operations, Logistics & Supply Chain Management.
Effective in multitasking various shipments and foresee the logistical process involved
and execute them before gate cut off in order to avoid fines.
Planning consolidated shipments to reduce logistics & transportation costs and stabilize
resources from an operations point of view; expertise in directing all logistics functions
including storage, distribution, payment realizations & customer support.
Coordination with Vendors, freight forwarders & 3PL warehouses promptly for a smooth
shipment process.
Hands-on experience in preparing picking lists for dispatch, increasing goods-in
efficiency reducing the time to prepare documents and eliminating dispatch errors.

Work Experience Areen Middle East LLC

08/2008 – Till Date JEBEL ALI, UNITED ARAB EMIRATES

Growth Path:

2019 to Till Date - Senior Logistics Coordinator

2013 to 2018 - Logistics Coordinator
2008 to 2012 - Logistics Assistant

Data Updation:

Outbound Shipments
Keeping track of yearly forecasts/order confirmations in the system for all customers.
ERP system updation like price/barcode/Hs codes of SKU’s/Stock adjustments/New Item

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Work Experience code creation.
Ensure accuracy while preparing shipping documents and Inventory transactions.

Inbound Shipments:
Place purchase orders with approved suppliers by existing agreements and cross-check
order acknowledgements.                 
ERP system updation like the price of SKU’s/New Item code creation.
Performs costing of all import shipments for goods in transit in the ERP.

Reporting:
Prepare Monthly reports of forecasted sales and actual shipments and insights on stock
shortage or excess.
Reporting to line manager regarding pending shipments and daily activities for smooth
functioning and briefing the team members for proper and timely coordination.

Training & Development:

Organize the operational structure, procedures and resources and ensure effective
training and development of operational staff to optimize people's performance.
Capacity to lead my team in the absence of the Manager and report to the Director
directly.

Coordination & Communication:

Plan, organize and coordinate the shipping of goods, ensuring smooth and on-time
delivery by coordinating with vendors regarding current ongoing shipments, backorders,
HS CODES and MOH/DGR port Approvals, and SGS Registrations.
Ensure that all purchase orders are forwarded to suppliers promptly and coordinate with
them regarding order acknowledgements, goods receipt, discrepancies, and credit notes
for damages.
Timely and consistent communication on shipping arrangements with freight forwarders
regarding Outbound shipments in GCC regions like Oman, Qatar, Saudi Arabia, Lebanon,
Bahrain, Kuwait and local shipments in the UAE.
Maintain cordial relations with 3PL Warehouse and coordinate shipments with proper
packing and loading.
Interfacing with finance regarding shipment transactions for timely payment based on
payment terms.
Coordinating with the warehouse regarding picking, loading and alerting them regarding
inbound shipments to avoid space issues.
Follow up on orders from customers and assist/coordinate scheduled ship dates
accordingly and ensure clearance of issues/delays to meet lead KPI.

Documentation:
Prepare customs and shipping documentation by Customs regulations whilst also
adhering to obligations under sale contracts and Letters of Credit requirements.
Preparing clearance documents for Inbound shipments from the UK & USA like GRN,
Original set of Invoices, Packing list, HS CODES, COO, BL & MBL and keeping track of the
ETA to avoid demurrage or any late fine charges.
Obtains all attested legal documents necessary for exports from Dubai Chamber of
commerce and industry. Montaji CPIP application for local shipments and shipments by
road to GCC countries.
Responsible for the administration of documentation for shipping and customs
purposes and payment collection under Letter of Credit (LC) payment terms.
Applying Insurance for shipments.
Filing of document copies for customs and other audit purposes (Invoice, Packing List,
Certificates of Origin, Customs entries, Cargo Insurance Certificate, other as required).

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Work Experience Check and verify shipping records, client PO and supplier PO.
Providing logistic support to Ecommerce customers like Amazon (Qtech) and First Cry
from receipt of PO to POD.
Processing special orders related to Marketing team requirements for campaigning,
sampling and promotional events.
Manage sales return in ERP and coordinate with warehouse regarding
short/excess/damaged goods received and liaise with accounts for a final credit note as
per goods received.
Ensure regulatory & shipping requirements are met, i.e., DG Approvals, DM approvals, and
Request for conformity certificates like Saber to SGS and alert regulatory team for
Ecosma issuance for new products to be shipped.

Handling brands:
Arm & Hammer Toothpaste, Household products- Baking soda, cat litter) pearl drops,
Batiste Hair shampoo, Nair products, Fem Fresh, Otc products(Rub & sterimar),Scholl
Footwear & Footcare Products) Welida, Boso, Pigeon Baby Products and Gilecerine Brand

Supplier List:
Church and Dwight, UK & USA
SSL International plc 

Office Administrator
Sky Way Management
02/2006 – 05/2008 ERNAKULAM, INDIA
Coordinate with the General Manager for recruiting, planning meetings and day to day
job descriptions.
Generate and shortlist qualified candidates by reviewing their resumes and evaluating
the position requirements.
Assist interviews and select employees which include – conducting preliminary oral and
written tests, group discussions and personality checks.
Assist in preparing reference and background checks for selected candidates
Assist in preparing and sending new employee orientation package.
Assisting with the day to day operation of the HR department.
Assist the management team in conducting meetings in a well-organized manner.
Basic advice on the policies and procedures to staff members.
Delivering services to head office departments and regions, with specific areas of central
administration.
Assists the marketing department with advertising materials/campaigns for business
development functions.
To liaise with Senior Management Team to ensure high standards of best practice and
continuous improvement are in place to meet corporate, directorate and divisional aims.
To progress and complete identified tasks and projects as required in the business
planning process.

Skills LANGUAGES
English Hindi Tamil

Malayalam

COMPUTER PROFICIENCY
Oracle ERP MS OFFICE Exel

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 Skills COMPETENCY SKILL
Logical & Analytical
Communication Skills Email Writing Skills Thinking

Education Bachelor of Arts (Pursuing)

Kerala University, India

Diploma in IATA (Air India)

IATS School of Travel & Studies, India
2006

HSE with Group Humanities

Govt. Model Higher Secondary School
2002

SSLC
Department of General Education, India
2000

Core Professional, growth-oriented, easy adaptive and a quick learner.

Competency Talented, independent, responsible, hardworking and efficient in analytical complex
solving issues.
An extrovert with very good blending capabilities.
An absolute team player with good communication skills.
Ability to deal with a diverse range of cultures and nationalities internationally.
Highly competent self-motivated, hardworking with the ability to rapidly learn and apply
new skills
Ability to plan and deliver oral and written communications that make an impact and
persuade their intended audiences.
Team player as well as taking accountability and work with less supervision.
Ability to gain others’ support for ideas and solutions and solve problems.
To be able to handle pressure and meeting deadlines and loading before the cutoffs.
Identifying what needs to be done and doing it before being asked or before the
situation requires it.

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