TECHNICAL PUBLICATION

Imaging
Imaging Systems
Systems Group
Group ●● Canon
Canon Canada
Canada Inc.
Inc.

Product(s) Number
imageRUNNER 7105/7095/7086 Series M6-029

Subject Date
Black copies with Halo image November 13,
Revised - New Hytec Warehouse Address (see page 2) 2008
New Address is effective November 14, 2008
Details
This Technical Publication is to inform the field of an update to the DC Controller PCB in order to
prevent Black Copies with a Halo Image Copy quality problem. The Electrical Noise caused by the
equipment can cause the DC Controller PCB Assembly to malfunction.
When copying or printing from either the Right Deck, Cassette 3 or Cassette 4 paper sources,
electrical noise can be generated from the paper feed assemblies of these three (3) paper sources. The
signal produced by this type of electrical noise can cause components on the DC Controller PCB to
malfunction in such a way as to produce an intermittent Black Copy with a Halo Image (See Figure 1)

Figure 1
Image Samples

Canon Canada Inc. has implemented an engineering change to the DC Controller PCB used in the
imageRUNNER 7105, imageRUNNER 7095 and imageRUNNER 7086 models. Please see the last
page of this Technical Publication for the affected serial numbers and cut for the running change.
The engineering change involves the installation of three capacitors which resolves the intermittent
black copy image and halo problem that you may experience. Not all serial numbers in the affected
population will experience this symptom. However, if you should encounter this on an affected
product, installation of an updated DC Controller PCB will be required.

The information contained in this publication is confidential and is to be used for reference purposes by
Authorized Dealers of Canon Canada Inc. Its unauthorized use is prohibited. For additional information Page 1 of 3
please visit our website (https://canonextra.canon.ca) or call the Technical Support Line at 800-661-8930.
 M6-029

Installation/Service Notes
There are two ways to receive an updated DC Controller PCB. (A)The updated (New type) DC
Controller PCB may be ordered through the regular parts channels. (B) Through Canon Canada Inc.’s
Authorized Parts Repair Facility, Hytec Dealer Services, Inc. When sending the DC Controller PCB to
Hytec they must be accompanied with a completely filled out Repair Tag claim form which is
associated with this Technical Publication on CanonExtra. The updated DC Controller PCB will be
identified by a green dot (see Figure 2 on page 3).

There are two ways to send the board to Hytec for repair:
1. Repair & Return
• Complete Canon Canada Repair Tag with board information
• Ship along with repair tag to Hytec Warehouse (see address below).
• Hytec will modify the board and return to dealer at address indicated on repair tag.
Please note this process will take approx. 10 – 14 days.

2. Advance Exchange – Maximum of 2 Boards

• Complete Canon Canada Repair Tag, and fax or email to Hytec
• Fax number (407) 297-4310 attention: Emily Rodriguez, email address
erodriguez@hytecrepair.com
• Hytec will create an order for a modified board to be shipped to the requested address
from Hytec/DHL Warehouse.
• All requests sent by 4:00pm will be processed same business day. The modified board
will be sent to requested dealer by Purolator ground.
• Dealer will receive modified board, along with the prepaid return shipping label, which
is linked with the Hytec repair order created.
• The board to be repaired must be sent to Hytec Warehouse within 5 business days. If
the board is not received promptly, the Dealer will be charged additional charges.

Authorized Parts Repair Facilities

Hytec Dealer Services NEW
C/O UTi Canada Inc
Attn: Repair Department
250 First Gulf Blvd
Brampton, Ontario L6W 4T5 Canada

Page 2 of 3
 M6-029

Affected Machines

Products Affected: Serial Numbers Affected:

imageRUNNER 7105 V1 All Serial Numbers
imageRUNNER 7095 V1 All Serial Numbers
imageRUNNER 7086 V1 All Serial Numbers
imageRUNNER 7095PRT V1 All Serial Numbers
imageRUNNER 7105 V2 CBB00001 ~ CBB00285
imageRUNNER 7095 V2 CBS00001 ~ CBS00420
imageRUNNER 7086 V2 CCE0000 1 ~ CCE00112
imageRUNNER 7095PRT V2 CCM00001 Only

Parts / Data Files

Description Part Number P.C. Page

Old FM2-4355-110
1 DC-Controller PCB Assembly 930
New FM2-4355-120

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