Dr. M. Ramkumar Assistant Professor Indian Institute of Management Raipur Learning objectives
• The differences between ‘closed innovation’ and
‘open innovation’. • The role of suppliers in open innovation. • The challenges of involving procurement in design and new product development. • The challenges of involving suppliers in design and new product development. • How to benefit from supplier enabled innovation. Procurement and innovation • Innovation is different from three decades ago. It transitioned from closed to open innovation: – Sharing ideas – Stage-gate models • Open innovation: The purpose of open innovation is to create close collaboration on R&D, new product design and development, and market introduction with parties that share the company’s business interests in such collaboration. • Closed innovation: Closed innovation implies that companies try to develop new products and processes based on the idea that the company itself has the best possible knowledge and resources for innovation. • Complexity of products asks for external expertise. • External co-operation can speed up the innovation process. The innovation funnel: innovation managed as a process marked with stage gates Closed vs open innovation
Source: Reprinted by permission of Harvard Business School Press. From
• Short-term benefits Better production quality Lower production costs Shorter development cycle Lower developing costs. • Long-term benefits Joint research programmes on new technologies Aligning technology strategies and roadmaps Ability to work with these technology suppliers on a gain- and risk- sharing basis. Early supplier involvement
Three parallel processes for overcoming the challenges in joint
innovation: 1. Strategic management processes • Create infrastructure for future technological collaboration with suppliers. 2. Operational management processes • Individual development process • Help in deciding for which technology areas do we want to get suppliers involved. 3. Collaboration processes • How to foster and implement technological collaboration with external partners. Integrated new product development: three core processes Procurement and new product development
Stages of new product development:
• Idea generation • Concept study stage • Design stage • Product development • Preproduction planning • Pilot production • Start of regular production Procurement’s relationship to the new product development process Procurement and new product development How do large manufacturers communicate with their first-tier suppliers in product development projects? • Procurement engineering: A specialist function to provide the liaison between the engineering department and the procurement department. • Early supplier involvement (ESI): Best-in-class suppliers are invited to participate in the company’s product/process development projects at an early stage. • Residential engineering: The supplier’s engineers are co-located within the organization on a more or less permanent basis . Interaction between procurement and engineering activities Procurement and new product development • Involving buyers at an early stage of development processes can result in the contribution of new knowledge and better understanding of: • Construction • Suitable materials • Suppliers • Supplier knowledge. • Involving the supplier in ESI can result in considerable savings and product improvements. Supplier development portfolio Conditions for effective co- innovation with suppliers • Rather than involving suppliers early in a new product development, buyers need to involve suppliers on a timely basis in the new product development process. • The best suppliers in the market want to work with their best customers and are willing to invest in that relationship, but they want to have something in return. • Only when procurement professionals have a good understanding of what really motivates suppliers would they know what to do to ‘tempt’ the suppliers to invest in their relationship and contribute to their innovation. Summary • In order to speed up innovation and share the massive investment that goes with a new product development, large corporations have embraced the open innovation paradigm. • A new product development portfolio can be used to support effective decision-making as to when to involve the supplier into the process. • Stewardship theory may help buyers in fostering a trusting, creative climate that allows all parties involved to openly share their ideas and knowledge. Only when the buyer’s organization is considered by the supplier as a customer of choice will they share best ideas and bring innovation to this customer first.