PROJECT DEFECT TRACKER

PROJECT DETAILS
PROJECT No: MA-015-02
DATE:

FULL PROJECT NAME: Project Orion

PROJECT MANAGER: A Smith

PROJECT SPONSOR: F Dole

 DEFECT / ISSUE TRACKER
Business
User Impact
impact

Status Count 1-Critical 1

1-New 1 2-High 2 2
2-Open 4 3-Medium 3
3-Closed 4-Low 2
TOTALS 5 5 5

Defect ID Detected Customer Status H/M/L H/M/L Summary Reported by Defect / issue description Environment Customer facing update
Date ref User impact Business
impact

1 31/01/2021 438 1-New CRM connector: Email Customer test Search for a relation (with email address) in the connector. QA With Engineer for review.
address gives error team Select relation. Confirm your choice.
when saving. Enter empty fields. Click save and close
Expected: Relation will be stored and closed
Observed behavior: Error message

2-High 2-High
2 15/01/2021 441 2-Open Need button to clear all Customer test The connector tab contains 8 search fields. I'm missing a button Dev New requirement. Workaround is to
fields. team here to clear all fields for a new search. manually clear the fields. Engineer is
assessing the effort.
3-Medium 4-Low
3 30/12/2020 442 2-Open Nationality is not given Customer test Insured person (policy member) - nationality is not coming QA With Engineer for review.
correctly. team through connector.
3-Medium 2-High
4 08/01/2021 445 2-Open Insured view shows 0 in Customer test Connector: Customer view Insured gives result 0 at Policy tab. Dev Related to “Link between Policy owner
policy tab. team and Policy member not available”.

2-High 1-Critical
5 11/01/2021 450 2-Open Change search for Customer Search for Group Contract needs to return associated QA New requirement. Consider for future
Group Contract. project team organisation record. At the moment the reference no. is phase.
3-Medium 4-Low returned.
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Internal Update Assigned to

Check there isn't a conflict between test data email addresses and live Engineer
addresses imported via the connector.

Likely to be several days work. Will provide an estimate of effort to the Engineer &
customer. PM

Nationality data is in data import so should be coming through. Engineer

Looking at the XML data it seems that this member is not a policy owner, so Engineer
the policy data is not in the XML. We need to see if we can add these
memberships (as part of a change request).

Raising a change request. Work around - show the organisation under PM &
group contract and drill down on the organisation for details. Engineer for
LOE
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Status
1-New
2-Open
3-Closed
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Severity
1-Critical
2-High
3-Medium
4-Low
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