۱۴۰۱

‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬
۱۶
۱40۱
‫ا‬..........................................................................................................................................................................................

‫ ب‬..........................................................................................................................................................................

۱..........................................................................................
2 ........................................................................................................... Origin of communication

3 ..........................................................................................................................................

4 ..........................................................................................................................................

6.................................................................................
6 .......................................................................................................................................................

6 .....................................................................................................................................................

6 .........................................................................................................................................................

7 ....................................................................................................................................................

7 .............................................................................................................................................................

7 .............................................................................................................................................................

8 ............................................................................................................................................

8.............................................................................
8 ................................................................................................................. (Verbal Communication)

8 ....................................................................................................... (Non verbal Communcation)

9.............................................................................................
9 ..............................................................................................................................................................

9 ....................................................................................................................................................................

9 ......................................................................................................................................................................

10 ..........................................................................................................................................................

۱0...
۱0............................................................................. ۷

۱۱.....................................Barriers to communication
11 .......................................................................................................................................................

11 ...........................................................................................................................

11 ..................................................................................................................................

12 .................................................................................................................

12 ..............................................................................................................

۱4.............................................................................................
14 ...........................................................................................................................

14 ....................................................................................................................................

۱5....................................................................
17 ......................................................................................................................................

17 ............................................................................................................................

۱8.............................. Five communications skills

۱8......................................................................
18 .....................................................................................................................................................

19 .............................................................................................................................................

19 ...............................................................................................................................................................

19 ......................................................................................................................................................

19 .....................................................................................................................................

19 ..................................................................................................................................................

20 ..................................................................................................................................................................

20 .....................................................................................................................................................................

20......................................................................................
20 ........................................................................................................................................................

21 .................................................................................................................................................

21 .......................................................................................................................................

22..............................................
22 ................................................................

22 ...........................................................................................................................

‫ق‬
‫‪23 ...................................................................................................................‬‬

‫‪23.............................................................................................‬‬

‫‪26.....................................................................‬‬
‫‪28 ....................................................................................................‬‬

‫‪29............................................‬‬
‫‪29 ........................................................................................................................................................‬‬

‫‪30 ..............................................................................................................................‬‬

‫‪30 ............................................................................................................................................................‬‬

‫‪3۱.................................‬‬
‫‪3۱................................................................................‬‬
‫‪32 ..................................................................................................‬‬

‫‪32 ................................................................................................‬‬

‫‪33 .........................................................................................................................................‬‬

‫‪33 ..............................................................................................................................‬‬

‫‪34 .....................................................................‬‬

‫‪34......................................................................................‬‬
‫‪34.......................................................................................‬‬
‫‪35 .....................................................................................................................................‬‬

‫‪35........................................................‬‬
‫‪36 .............................................................................................................................................‬‬

‫‪36 ............................................................................................................................................‬‬

‫‪36 ....................................................................................................................‬‬

‫‪36 ....................................................................................................................................‬‬

‫‪36 ........................................................................................................................................‬‬ ‫‪۱‬‬

‫‪37 ....................................................................................................................................‬‬ ‫‪2‬‬

‫‪3۷................................................................‬‬
‫‪3۷.......................................................................‬‬

‫ك‬
37 ........................................................................................................................................................

38 ....................................................................................................................................

38 ..................................................................................................................................................................

38 ............................................................................................................................................................

38 ....................................................................................................................................

38 ....................................................................................................................

38 ...............................................................................................................................

38 ...................................................................................................................................

39 .............................................................................................................................

39 ...................................................................................................................

39......................................................................
40......................................... To Link b/w Department
40 ............................................................................................................. Communication of Idea

41 ......................................................................................................... Exchange of Information

41 ........................................................................................................... Exchange of Experiments

43........................................................................................................................
44.................................................................................................................
45...................................................................................................................

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 3200
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)8 ،‫ ( ص‬،‫ ژباړن واحدهللا مزل‬،‫ کارو باري مفاهمه‬،‫ ل‬1390 ، ‫ ارشد‬،‫ اعوان‬1

1
 2۱

Origin of communication

30

۵0

2
 (Commuication)
Communes Cammunes Communication
commune

Websters new collegate :2

George amiller 3

adwerd a barink ۴

)27‫ـ‬2۵ ‫ص‬.(‫ ارتباطات‬.)‫ش‬،‫ه‬۱39۵( ‫ غورڅنگ‬،‫صبغت هللا‬،:2

3
recipient message herta a murphy ۵

reaction response

feelings) ۷
receiver) sender) ldeas)

what is communication) 8

)28‫ـ‬2۷‫ (ص‬.‫ ارتباطات‬.)‫ش‬،‫ه‬۱39۵( ‫ غورڅنگ‬،‫صبغت هللا‬، 3

4
 http://jipm.irandoc.ac.ir/article-1-349-fa.pdf4

.)2۵-20 ‫ (ص‬.،‫ عامه اداره‬.)‫ش‬،‫ه‬۱393(،‫سخي‬،‫ محمدي‬6

5
 ‫)‪server‬‬

‫‪.۷‬محمد بشير‪ ،‬دوديال (‪۱39۴‬ه‪،‬ش)‪ .‬دسازماني اړيکو مديريت‪ (.،‬ص ‪.)۴3‬‬

‫‪6‬‬
7
 (Verbal Communication)

(Non verbal Communcation)

۵۵
۷ 38

8
 ‫>‬

‫‪9.‬‬

‫‪ ، 9‬نثاراحمد ‪ ،‬مصلح‪ 1393 ،‬ل‪ ،‬د مديريت بنسټونه‪ ،‬لومړی چاپ‪( ،‬ص ‪)218‬‬

‫‪9‬‬
 ۴0 
30 
30 

Eye contact 
Facial Expression 
Posture 
Movements 
Gesture 

۷
Central thoughts 
Content 
Completeness of data 
Coherence and connectivity 
Clarity 
concise 
Comprehensive 

.)۵1 ،‫( ص‬،‫ لومړی چاپ‬،‫ د ادارهي اړيکو مديريت‬،‫ش‬.‫هـ‬139۴ ،‫ دوديال‬،‫ محمد بشير‬10

10
Barriers to communication

Organizational Barriers Individual Barriers

Open door policy

11
‫‪ ۱۱‬محمداسحق‪ ،‬شهيدزوي‪ ،‬کال‪ ، 20۱۷‬ښوونيزمديريت‪،‬مومند خپرندويه ټولنه ننگرهار‪ ،‬ص‪.30-28 ،‬‬

‫‪12‬‬
13
 ‫‪۱930‬‬

‫‪‬‬
‫‪‬‬

‫‪‬‬
‫‪.‬‬

‫‪ 12‬محمدي‪،‬سخي‪1393(،‬ه‪،‬ش)‪ .‬عامه اداره‪(،‬ص‪28۵،‬ـ‪)28۶‬‬

‫‪ 13‬قدرت هللا ‪ ،‬هيواد پال ملکزي‪ ،)139۴( ،‬مديريت تيوري او عمل‪،‬کابل‪ ،‬د افغان ښونې او روزني موسسه‪ .‬ص‪.19-1۴ ،‬‬

‫‪14‬‬
15
 ۱
2
3
۴

16
 intrapersonal communication

14
Festus, Femi, 2014, The Impact of Communication on Worker’s Performance, Landmark University
Nigeria, Page 6-8.

17
Five communications skills

reading 
writing 
listening 
speaking 
speaking 

18
19
.

20
21
‫‪ 15‬نثاراحمد ‪ ،‬مصلح‪ 1393 ،‬ل‪ ،‬د مديريت بنسټونه‪ ،‬لومړی چاپ‪( ،‬ص ‪) 21۵‬‬

‫‪22‬‬
‫–‬

‫‪ 16‬تثاراحمد ‪ ،‬مصلح‪ 1393 ،‬ل‪ ،‬د مديريت بنسټونه‪ ،‬لومړی چاپ‪( ،‬ص ‪)21۶‬‬
‫‪ 17‬برايان ټريسي‪ ،139۶،‬غوره مديريت‪ ،‬ژباړه عبدالرقيب نوري‪( ،‬ص ص‪)118-117 ،‬‬

‫‪23‬‬
 ‫‪ ، 18‬فيض ‪ ،‬ځالند ‪ ،139۵‬ليډرشيپ‪ ( ،‬ص ‪)10۵‬‬

‫‪24‬‬
25
26
 

27
 ‫‪‬‬
‫‪‬‬

‫‪‬‬

‫‪‬‬

‫‪ ۱9‬محمد بشير‪ ،‬دوديال‪۱39۴( .‬ه‪،‬ش)‪ .‬دسازماني اړيکو مديريت‪(.،‬ص ‪.)۷۵-۷۱‬‬

‫‪28‬‬
 ‫‪۱‬‬
‫‪2‬‬
‫‪3‬‬
‫‪۴‬‬
‫‪۵‬‬
‫‪۶‬‬

‫‪ 20‬محمدي‪،‬سخي‪۱393(،‬ه‪،‬ش)‪ .‬عامه اداره‪،‬‬

‫‪، 2۱‬عزت هللا‪ .‬شمسزي (‪۱39۴‬ه‪،‬ش)‪ .‬د ارتباطاتو الري چاري‪( .‬ص ‪.)۴۱-۴0‬‬

‫‪29‬‬
 









30
 ‫‪‬‬
‫‪‬‬

‫‪۱‬‬
‫‪2‬‬
‫‪3‬‬
‫‪۴‬‬
‫‪۵‬‬
‫‪۶‬‬
‫‪۷‬‬
‫‪8‬‬
‫‪9‬‬
‫‪۱0‬‬

‫‪ 22‬محمدي‪،‬سخي‪۱393(،‬ه‪،‬ش)‪ .‬عامه اداره‪2۵0(،‬ـ‪)2۵3‬‬

‫‪31‬‬
 ‫‪Manager‬‬

‫‪، 23‬عبدالرحمن‪ ،‬درد (‪۱392‬ه‪،‬ش) د دفتر مديريت‪۱20(،‬ـ‪)۱22‬‬

‫‪ 24‬عبدالرحمن‪ ،‬درد‪۱392( ،‬ه‪،‬ش) د دفتر مديريت(ص‪)۱3‬‬

‫‪32‬‬
 

33
 

۱
2
3
۴
۵

34
 ‫‪۱‬‬
‫‪2‬‬
‫‪3‬‬
‫‪۴‬‬
‫‪۵‬‬
‫‪۶‬‬
‫‪۷‬‬
‫‪8‬‬
‫‪9‬‬
‫‪۱0‬‬

‫‪ 25‬محمد بشير‪ ،‬دوديال‪۱39۴( .‬ه‪،‬ش)‪ .‬دسازماني اړيکو مديريت‬

‫‪35‬‬
 ۱

36
 ‫‪2‬‬

‫‪ 27‬عبدالرحمن‪ ،‬درد‪۱392( ،‬ه‪،‬ش) د دفتر مديريت(ص ‪۱22‬ـ‪)۱23‬‬

‫‪37‬‬
38
 ‫‪Organizations‬‬

‫‪Communication‬‬

‫‪.28‬محمد بشير‪ ،‬دوديال (‪۱39۴‬ه‪،‬ش)‪ .‬دسازماني اړيکو مديريت‪(،‬ص‪۷۱‬ـ‪)۷۵‬‬

‫‪ ، 29‬نثار احمد‪ ،‬مصلح‪۱393(,‬ه‪،‬ش)‪ .‬دمديريت بنسټونه( ص ‪2۵‬ـ‪)28‬‬

‫‪39‬‬
 To Link b/w Department

Branches

۱982
83 ۱۱ ۱۱3
20
3۶۶ 8 ۵۱ ۶

Communication of Idea

Communication

)8 ،‫ ( ص‬،‫ ژباړن واحدهللا مزل‬،‫ کارو باري مفاهمه‬،‫ ل‬1390 ، ‫ ارشد‬،‫ اعوان‬30

40
Exchange of Information

Exchange of Experiments

Exchange of Experiments

41
‫‪ 31‬اعوان‪ ،‬ارشد ‪ 1390 ،‬ل‪ ،‬کارو باري مفاهمه‪ ،‬ژباړن واحدهللا مزل‪ ( ،‬ص‪)10 ،‬‬

‫‪42‬‬
3 2 ۱

2 ۱
3

43
 ‫‪۱‬ـ‬
‫‪۲‬‬
‫‪۳‬ـ‬
‫‪۴‬ـ‬

‫‪44‬‬
 ۱393

۱392 2

۱39۴ 3

۱39۴ ۴

۱39۶ ۵

۱39۵ ۶

۱393 ۷

۱393 8

9:http://www.virascience.com/article/70984/
10:http://jipm.irandoc.ac.ir/article-1-349-fa.pdf
11:https://www.mcgill.ca/engage/files/engage/effective_leadership_is_all_about_communicating_effective
ly_luthra_dahiya_2015.pdf

45
 Ministry of Higher Education
Mirwais Neeka Institute of Higher Education
Faculty of law and political science
Administration and Diplomacy Department
Monograph for Bachelor’s Degree

The impact of communication on

Administrative work

Collector & Researcher: Mohammad Rafi Azaad

Adviser: Bismillah Faizi
Year: 2022
46