INTERNSHIP REPORT ON

NEPAL BANK LIMITED

Submitted To
Apex College, Internship Management Team in the partial
fulfillment of the requirements for the degree of Master of Business
Administration (MBA)

Submitted By
Siddhant Gadal
PU Registration No.: 2020-2-22-0079
PU Exam Roll No.: 20220227

July, 2022
Kathmandu
 DECLARATION

I hereby declare that the internship report entitled “INTERNSHIP REPORT ON

NEPAL BANK LIMITED” which is submitted to Apex College, Pokhara
University, is my original work done in the partial fulfillment of the requirements
for the degree of Master of Business Administration under the supervision of
Internship Management Team of Apex College. This report is my own original
work and I undertake the full responsibility.

.....................
Siddhant Gadal
MBA, V Trimester
Apex College
Pokhara University
July , 2022

i
 ACKNOWLEDGEMENT

I would like to thank a number of people who gave their valuable time in training
me, motivating me and teaching me a lot of life lessons during my internship period.
The internship opportunity I had with Nepal Bank Limited was a great chance for
learning and professional development. Therefore, I consider myself as a very lucky
individual as I was provided with an opportunity to be a part of it.
First of all, I would like to extend my sincere gratitude and special thanks to Mr.
Kul Prasai and all the members of Apex Career Services for their continuous
guidance and support during my internship period. I am using this opportunity to
express my deepest gratitude and special thanks to the Mr .Harihar Kumar
Chaudhary, Branch Manager of Nepal Bank, Baneshwor Branch.
I would like to express my deepest thanks to Mrs. Alexa Pokhrel, Mrs.
Chandeshwori Kayastha and Mr. Pujan Gyawali who helped me the most by
solving all the query and curiosity related to Customer Service, Cash and Clearing
Department and for taking part in useful decision & giving necessary advices and
guidance. . I would also like to express my thanks to all the staffs of Nepal Bank
Limited, Baneshwor branch, who directly or indirectly helped me during the
internship program.
Lastly, I would like to thank my family and friends for being an inspiration in every
step in the completion of this report. I perceive as this opportunity as a big milestone
in my career development. I will strive to use gained skills and knowledge in the
best possible way. Hope to continue cooperation with all of you in the future.

Sincerely,
Siddhant Gadal
July, 2022

i
 ABBREVIATIONS

ATM : Automatic Teller Machine

CSD : Customer Service Department
NBL : Nepal Bank Limited
FOM : Faculty of Management
KYC : Know Your Customer
MBA : Masters in Business Administration
OD : Overdraft
PU : Pokhara University
SWOT : Strength, Weakness, Opportunity and Threats

ii
Contents
DECLARATION i
ACKNOWLEDGEMENT ..................................................................................................................................................... i
ABBREVIATIONS ............................................................................................................................................................... ii
EXECUTIVE SUMMARY................................................................................................................................................... v
CHAPTER ONE 1
INTRODUCTION i
1.2 Objectives of Internship .................................................................................................................................. 2
1.3 Selection of Organization ................................................................................................................................ 2
1.4 Internship Details ........................................................................................................................................... 3
1.5Internship Duration ......................................................................................................................................... 3
CHAPTER TWO 5
ORGANIZATIONAL ANALYSIS ...................................................................................................................................... 5
2.1 Establishment ................................................................................................................................................ 5
2.2. Mission and Vision ........................................................................................................................................ 5
2.3 Organizational Structure ................................................................................................................................. 6
2.5 SWOT Analysis ............................................................................................................................................. 7
CHAPTER THREE .............................................................................................................................................................. 9
INTERNSHIP EXPERIENCE............................................................................................................................................. 9
3.1 Internship Activities Performed........................................................................................................................ 9
3.1.1 Customer Service Department ............................................................................................................................. 9
3.1.2 Remittance Department ...................................................................................................................................... 9
3.1.3 Clearing Department .................................................................................................................................. 10
3.1.4 Credit Department ........................................................................................................................................... 10
3.2 Problems Identified ...................................................................................................................................... 10
3.3 Solutions Offered ......................................................................................................................................... 10
3.4 Internship Achievements ............................................................................................................................... 11
3.4.1 Skills Development.......................................................................................................................................... 11
3.4.2Networking Development .................................................................................................................................. 11
3.4.3 Application of Theory into Practice ................................................................................................................... 12
3.4.4 Career Path ..................................................................................................................................................... 12
CHAPTER FOUR 15
CONCLUSION AND RECOMMENDATIONS .............................................................................................................. 15
4.1 Conclusion .................................................................................................................................................. 15
4.2 Recommendations ........................................................................................................................................ 16
4.2.1 Recommendation to Nepal Bank Limited ........................................................................................................... 16

iii
 4.2.2 Recommendations to ACS/College/University .................................................................................................... 16
APPENDIX I 17
WEEKLY ACTIVITIES PERFORMED AT NBL .......................................................................................................... 17

iv
 EXECUTIVE SUMMARY

Nepal bank limited is the first commercial bank of Nepal. It was established in 1937,
by Juddha Shumsher which marked the beginning of an era of formal banking in
Nepal. In November 15 1937(Kartik 30,1994), the then King Tribhuvan inaugurated
Nepal Bank Limited. This marked the beginning of an era of formal banking in
Nepal. Until then all monetary transactions were carried out by private dealers and
trading center. When NBL was established, it was formed under the principle of
joint venture between government and general public. NBL’s authorized capital was
NPR 10 million and issued capital NPR 2.5 million of which paid-up capital was
NPR 842,000 with 10 shareholders. The bank has been providing banking through
its branch offices in the different geographical locations of the country. For the
internship I choose Nepal Bank Limited . Applying the knowledge that I have to a
real working place was very exciting. The main objective of this internship is also
to expose the students to the actual working environment.
I had a great experience during my internship. I was placed under different
departments such as Customer Service Department, Cash Department, Clearing
Department and Credit Department. I was also given a lot of information about
different works that is performed at bank. Most of the time, I was involved in
Customer Service Department.
During the internship period I got chance to get familiar with different activities like
opening new account, distribution of cheque books, distribution of ATM card and
PIN, opening fixed deposit, collection of cheque value of the same bank, handling
customer queries, E-banking and ID distribution, customer due diligence form fill
up, KYC form fill up, account activation performed in deposit department. Internee
also learned various new things about Credit, Remittance and Clearing department
as well. This experience helped me to gain in-depth knowledge about real working
environment, interpersonal and communication skills, organizational culture and
behavior, professional qualities and team building spirit as well as working
principles of commercial banks. The knowledge acquired in course of internship
period was relevant and useful to some extent only in the context of the job in the
future.
v
 CHAPTER ONE

INTRODUCTION

1.1 Background of Internship

An internship is a period of work experience offered by an employer to give students
and graduates exposure to the working environment, often within a specific
industry, which relates to their field of study. “On the job “training is one of the
valuable skill and internship is a kind of it. An internship consists of an exchange
of services for experience between

the intern and the organization. Internships are used to determine if the intern still
has an interest in that field after the real-life experience. In addition, an internship
can be used to create a professional network that can assist with letters of
recommendation or lead to future employment opportunities.
In order to expose the students to the actual working environment, internship has
been included as a compulsory requirement for the successful completion of the
two-year Master of Business Administration (MBA) under Pokhara University and
other universities around the world. This opportunity provides students with a
chance to work in reputed companies and to get real world experience.

It can be helpful for students to get job opportunities in that organization in future
as well. This internship period provides students with an opportunity to apply the
theoretical knowledge they have gained through books in a real corporate world and
to analyze the several different cases the companies might have issues and problem
solving which a classroom cannot provide. After the completion of internship, the
students are required to prepare a project report on a topic relevant to the work they
were assigned during the internship. This internship report is mainly focused on
Nepal Bank Ltd. Corporate office Baneshwor.

1
1.2 Objectives of Internship

The main objectives of the study are to fulfill the partial requirement of the
internship program. Apart from this, the objectives of the study are as follows:
➢ To explore the applicability of theoretical knowledge in practical workplace in
different departments at Nepal Bank Limited, Baneshwor Branch.
➢ To increase proficiency in several business disciplines such as Customer service
management, operation management, accounting etc.
➢ To develop and improve business skills in communication, technology and
teamwork.
➢ To expand network of professional relationships and contact.
➢ To enhance new knowledge regarding particular area through learning by doing
approach.

1.3 Selection of Organization

Selection of organization is the most important part for an internship. It is the place
where we can develop skills in the application of theory to practical work situations.
There were no restrictions in organization selection. On the basis of personal
interest and with the motive of acquiring knowledge related banking and financial
sector, this particular organization was selected.
Nepal Bank Limited is considered to be one of the leading commercial banks of
today's time. Baneshwor branch is the place where there is maximum customer flow
therefore this branch of NBL was chosen so as to widen practical skills required in
Banking sector.

2
1.4 Internship Details

Organization Nepal Bank Limited

Address Baneshwor, Kathmandu

Tel.No. 01-4792683
E-mail:
nblbaneshwor@nepalbank.co
m.np

SWIFT CODE NEBLNPKA

Position Intern

Departments Customer Service

Department, Credit
Department,

Work Hours and Days 10:00 am -5:00 pm , Sunday-

Friday

Work Duration 5th May 2022 to 8th July, 2019

Name & Designation of Ms. Alexa Pokharel

Internship Supervisor Assistant Branch Manager

1.5Internship Duration

The intern was placed in different departments at Nepal Bank Limited , Baneshwor
Branch during the internship period. During the period, intern got a chance to gain
knowledge of about their products and services as well as the working procedures.

3
Table 1.2: Placement and Duration during the Internship

Weeks 1st 2nd 3rd 4th 5th 6th 7th 8th

Departments

Customer
Service
Department
and
Remittance

Remittance
Department

Credit
Department

4
 CHAPTER TWO

ORGANIZATIONAL ANALYSIS

2.1 Establishment
Nepal bank limited is the first commercial bank of Nepal. It was established in 1937,
by Juddha Shumsher which marked the beginning of an era of formal banking in
Nepal. In November 15 1937(Kartik 30,1994), the then King Tribhuvan inaugurated
Nepal Bank Limited. This marked the beginning of an era of formal banking in
Nepal. Until then all monetary transactions were carried out by private dealers and
trading center. When NBL was established, it was formed under the principle of
joint venture between government and general public. NBL’s authorized capital was
NPR 10 million and issued capital NPR 2.5 million of which paid-up capital was
NPR 842,000 with 10 shareholders. The bank has been providing banking through
its branch offices in the different geographical locations of the country. From the
very conception and its creation, NBL was a joint venture between the government
and the private sector. Out of 2500 equity shares of NPR 100 face value, 60% was
subscribed by the government and the balanced 40% was offered for the sale to
private sector. There were only 10 shareholders when the bank first started.
Nepal bank limited is providing services to its customers from its 217 branches. It
provides deposits facility, advanced ABBS services from 162 branches, internet
banking along with the ATM facilities through 144 ATM terminals all over the
country. The headquarter is located in Dharmapath, Kathmandu Nepal.

2.2. Mission and Vision

Mission
Nepal bank collaborates with its customers while designing, developing and
delivering banking solution to satisfy the interest of all stakeholders by efficiently
leveraging cutting edge technology. The bank endeavors to be ethical in product
offering, responsive in operation.
Vision
To be the most preferred bank of the nation with complete banking solution

5
2.3 Organizational Structure

Source- https://www.Nepalbankltd.com/about/organizational-structu

6
 2.4 Major Products and Services
➢ Deposit
It includes saving account, current account, recurring deposit account ,call
account ,fixed deposit account and NBL retirement account.
➢ Loans
The loan facility includes SME loan, deprived loan, agricultural loan,
corporate loan or retail loan.
➢ Atm /Card Services
Includes the facilities of debit card and credit card.
➢ Auxiliary Services
It includes Bancassurance and locker facilities.
➢ Others
-Remittance
-Mobile banking and internet banking
-Branch less banking

2.5 SWOT Analysis

SWOT stands for strengths, weaknesses, opportunities, and threats. SWOT analysis
is done to analyze the external and internal environment of the organization.
Strengths and weaknesses come from internal environment whereas opportunities
and threats come from external environment. The organization has to analyze its
strength in order to gain competitive advantage. SWOT analysis also helps the
organization to predict the possible future opportunities so the organization can be
prepared to grab those opportunities. The SWOT analysis of NBL is presented as
follows:

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SWOT Analysis

Strengths Weaknesses
• Government ownership bank • Under staffing and weak
• Wide network of branches human resources policies
• High customer trust • Weak organizational
mandate
• Some of the branches of
NBL are still outdated
Opportunities Threats
• Attract new customers through • High competition in the
various new banking technologies market
• Investment can be made in the • Liquidity crunch
national level projects like • Threat of substitute products
hydropower, tourism, agriculture etc.
• Increasing banking business

8
 CHAPTER THREE

INTERNSHIP EXPERIENCE

3.1 Internship Activities Performed

The internship program is directed towards understanding the professional working

atmosphere and principles which will enable the students to develop a glimpse of
related field before they actually stand in the working field. In order to be able to cope
with the changing environment it is necessary to have some practical experience.

During the internship period, different tasks were assigned to intern with the full
support of employees. The intern had been confronted especially in policies and
procedures of working in various departments. With reference to these policies, various
procedure and requirements for working had been acknowledged and had been
indulged into several activities. Some of the activities performed during the internship
period under different departments are also mentioned in the upcoming parts.
The activities performed under different department are described below:

3.1.1 Customer Service Department

• Solved the queries of customer and providing them information related to their
work.
• Received customers call, solving their queries and transferring the calls to
respective department.
• Filled up different kind of Bank’s documents.

3.1.2 Remittance Department

• Received the remittance form filled up.
• Verified the arrival of balance through security number.
• Proceseed the payment through system.

9
3.1.3 Clearing Department
• Separated express cheque and normal cheque
• Stamped in cheque
• Informed the customer in case of cheque return

3.1.4 Credit Department

• Collected all the information about the applicants via documents
provided by him to the bank like Citizenship certificate, Passport, Bill
book, License, Land ownership certificate, among others.
• Assisted in the opening of OD account
• Fillied up the Loan paper which includes Loan deed, Promissory note,
Personal Guarantee, among others.
• Scanned all legal documents.
• Asked the applicant to read the agreement and to undersign it with
signature and thumbprint, after the finalization of loan

3.2 Problems Identified

During the internship periods, some problems and delimits were also encountered
which are as follows:
• Pressure of High Customer Flow
Baneshwor Branch is a place where there is maximum flow of customer while there
is only one staff in CSD. This holds a good opportunity for intern to learn everything
but from customer point of view it caused problem as the services is delayed. There
is also rush in the cash counter and customers have to stand in queue for long time.
• Problem in Physical Infrastructure
Baneshwor Branch is not well ventilated. The location is good but physical
infrastructures are not well managed.

3.3 Solutions Offered

The probable solutions are as follows:
➢ In order to address the high customer flow, NBL should pay attention to staff
allocation. If one staff is not sufficient then the number of staff should be release.
NBL Baneshwor can also start token system to manage the customer queue.
➢ The infrastructures should be rearranged and managed.
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3.4 Internship Achievements
The internship at Nepal Bank helped me to gain in-depth knowledge about real working
environment, interpersonal and communication skills, organizational culture and
behavior, professional qualities and team building spirit as well as working principles
of commercial banks. It proved to be a milestone in the starting of career. I also
analyzed how an organization performs its operations. Internship opportunity made me
realize the importance of the marketing plans and strategies, tackling the customers
with different perception, new schemes in order to collect high deposits, maintain
public trust and customer satisfaction. Not just about the overall banking activities I
also got opportunity to understand different department such as Customer service
department, Clearing Department, Remittance department and Credit Department.

3.4.1 Skills Development

Many important and valuable skills were learnt during the time of internship. Some of
the important skills I learnt have been lists below:
• Hard Skills
-Sound Knowledge regarding the bank's System (Pumari Software)
• Soft Skills
-Communication and Interpersonal Skills
The most important skills required in banking sector are the communication skills. It
was an opportunity for me to learn about dealing with customers and to enhance my
communication skills via several channels like face to face, phone calls and Everest
mail.
- Pressure Handling Skills
Another major skill developed was to work in rush hours in the bank.
-Observational Skills
The main realization during this internship period was this phase was also mainly about
observation. Through my observation also I learned a lot of new things

3.4.2Networking Development
During this period of internship, I met different clients and was able to build a strong
relation with them. Different entrepreneurs also came for respective work in bank with

11
whom professional relation was built by me. The major things learnt were to interact
with customer on phones which I was not previously good at. Good relationship was
also maintained with all the staffs of NBL. This PR will definitely be helpful in future.
The interpersonal skills will help me interact with the various types of customers and
their various problems in the future as well.

3.4.3 Application of Theory into Practice

Knowledge of both theoretical and practical aspects is important. Theoretical
knowledge is not enough to know anything in a complete sense. For this practical
exposure is quite essential and program like internship grants such opportunity. Real
work setting is a diverse situation than the classroom learning scenario, as we enter
into the real work setting there arise novel problem, difficulties and challenges which
make the person more dynamic and enthusiastic. While dealing with the complexities
we develop the interpersonal and communication skills which further shape our
personality.
Most of my time in this bank was invested in CSD. Basically we always theoretically
focus on customer satisfaction and while learning it seems easy .But in real setting the
most challenging job are to satisfy the customer. While dealing with the customer there
is a tendency of demanding quick response to their problems. They are always in
urgency. But it is not always possible to give them immediate response as there is
sometime so much rush that the challenge to satisfy customer increase rapidly.
There seems to be some differences between the workplace and the comfort of the
college, and what I learnt about different organizations in classroom were not enough
to understand the real workplace environment. The workplace is not that simple as it
looks theoretically, several factors like values, norms and culture of the individuals
shape the workplace environment. But the major factor that helps in creating balance
at the workplace is the attitude of the worker.

3.4.4 Career Path

The choice of choosing a reputed bank for the completion of my internship was not a
much planned decision. With lot of dilemma, the decision was taken to go with Nepal
Bank limited and after the completion it was proven to be a wise decision. I was first
placed under customer service department. Several activities were performed there
along with direct interaction to the customer that further enhanced my communication
skills. Furthermore, I was also kept to other different departments that broaden my
12
vision regarding banking activities. It was a very good opportunity to learn about the
working procedures in commercial bank. The interest that I had in banking field
increased even more after this internship experience.
Some major banking career paths are:
• Branch Manager
A branch manager is an executive who oversees a division or office of a large business
or organization, operating locally or with a particular function. Their responsibility is
to ensure that payments to employees are correct, their vacation pay arrives on time
and they receive proper care if they are injured while working. In banking, a branch
manager is responsible for all functions and staff within the branch office.
• Assistant Manager
An Assistant Manager is usually responsible for scheduling employees, training new
employees, and hiring new employees. Depending on the industry they may also be
asked to handle escalated customer complaints as they often work in a customer facing
role.
• Management trainees
The management trainees are a group of new recruits with the aim to groom them for
management positions in a business. After usual initial induction, they are made to
work under the supervision of an experienced junior manager so that they learn the
working of that particular business area

• Commercial bankers
Commercial bankers focus on providing financial services to small and large
businesses. Several areas of focus are available to commercial bankers, including
commercial lending, small business development and commercial loan workout.
Commercial loan officers develop relationships with businesses to offer business loans
to companies needing funding for operational growth.
• Investment Banker
These bankers typically work in the corporate offices of banks and other financial
institutions. Their job duties vary considerably, depending on the specialty. An
investment banker can take on the role of an asset manager, making investment buy
and sell recommendations to clients. Some investment bankers work with companies
through the process of an initial public offering, or IPO. Other duties may include

13
constructing financial models to advise clients through mergers and acquisitions,
monitoring the financial markets, and analyzing specific types of securities and
commodities

14
 CHAPTER FOUR

CONCLUSION AND RECOMMENDATIONS

4.1 Conclusion
During the period of internship, I got to learn a lot about the real banking sector and
banking operation. The friendly and supportive staffs helped me to grab the beneficial
and worthy learning experience internship period. The internship program helped me
to widen the knowledge about the bank and its operations. This experience helped me
to gain in-depth knowledge about real working environment, interpersonal and
communication skills, organizational culture and behavior, professional qualities and
team building spirit as well as working principles of commercial banks. The knowledge
acquired in course of internship period was relevant and useful to some extent only in
the context of the job in the future. In our course, we had acquired only the theoretical
knowledge where as in internship we gained more practical knowledge and were able
to cope with working environment. This report is prepared on the basis of internship
done at Nepal Bank, Baneshwor branch, Kathmandu.
Internship provided a real working environment for two months in the bank. During the
internship period I got chance to get familiar with the activities like opening new
account, distribution of cheque books, distribution of ATM card and PIN, opening
fixed deposit, collection of cheque value of the same bank, handling customer queries,
E-banking and ID distribution, customer due diligence form fill up, KYC form fill up,
account activation performed in deposit department. Internee also learned various new
thing about Credit, Remittance and Clearing department as well. There was friendly,
communicative and cooperative environment between the personnel working from top
level to middle level. I was also able to know the various services and facilities offered
by Nepal Bank. Today's world is more challenging and dynamic. This is all due to the
advancement of innovative ideas and products. In this competitive age, to make
yourself competent in established organization you need to keep learning . It's necessary
to be flexible in the related field and it is possible only through hard work, dedication
and commitment which is also a major takeaway from this time period. Overall, the
internship program has been very fruitful in enhancing the practical knowledge.

15
4.2 Recommendations
This internship program was started and completed properly due to proper support of
both Nepal Bank and Apex Career Services. The work performed by both institutions
in development of the intern is commendable. There are some recommendations I want
to give for Nepal bank as well as college mentioned in upcoming part.

4.2.1 Recommendation to Nepal Bank Limited

Nepal Bank is the Premier Bank in Nepalese commercial banking environment. It has
been continuously providing its services effectively and efficiently to its valued
customers. The bank witnessed encouraging recognition from the market of the new
name and management. It has been able to enhance the services to its customer. Today,
NBL holds one of the strongest networks. The recommendations to NBL are as
follows:
• The layout and infrastructures of NBL must be developed to provide better services
to its customers and attract more new customers. There is some improvement needed
in terms of layout.
• ATM booth can be placed in the places where the public might need it the most, like
shopping complexes, airports, etc.
• Open the new branches at those different districts which still not have any branches.
• Bank should hire more staffs for CSD as there is maximum customer flow and only
one employee face a lot of difficulty handling all jobs.

4.2.2 Recommendations to ACS/College/University

Some of the recommendations to the college are as follows:
• The college should design the courses which will make the student more updated with
the latest technology as well as boost their computers related knowledge.
• Internship period should have been in the final trimester so that if interns get good
job offers, they can grab them.
• Regular classes as well as Internship is a bit hectic .So, classes flexibility is preferable.
• The Internship Workshop and Internship orientation that is provided to the students
should be made preferably earlier (in the middle of 4th trimester) so that student get
more time to select organization and be sorted on things.

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 APPENDIX I

WEEKLY ACTIVITIES PERFORMED AT NBL

Weeks Date Activities Performed

1st 5th May- • Introduced to organization as intern
11th May, • Observed work under different department
2022 • Received brief information about different
department
• Assigned to CSD
• Assisted the supervisor in CSD
• Acquired knowledge about different kind forms
along with all requirements
• Filled form, vouchers, cheque of customers who are
not academically sound.
•Interacted with Customer
• Call handled (Addressed customer queries through
phone call)
• Learned about maintaining record under different
registers
• Learned to check balance of customer, their personal
detail, status of their account (active, dormant or
freeze) from system
2nd 2th • Prepared of cheque book
May,18th • Called around 300-350 customers for KYC update
May, 2022 which was pending
• Filed/recorded of different kind of document
• Assisted customer with necessary information for
form fulfillment
• Got authorized signature done in necessary
documents
• Checked all the mail and replied on the behalf of
bank
3rd 19th • Accepted cheques for clearing
May,25th • Issued of fixed deposit
May, • Printed necessary form such as Cheque book lost,
2022 cheque stop payment, Account activation etc.
• Worked related to remittance department (confirming
the remit amount through

17
4th 26thMay- • Learned to update customers mobile/SMS banking
1st June ,
2022 • Provided information about mobile banking app (how to
operate it)
• Provided customer their CRN number/Customer id
• Assisted customer for DMAT account opening
• Printed DP statement
• Renewed Meroshare Id of customers • Assisted
customer for locker ownership.
5th 2nd June - • Received cheque for clearance
8th June,
2022 • Stamped on the cheque
• Issued balance certificate
• Issued SMS alerts
• Informed all customers about cheque return along
with the reason.
6th 9th June- • Issued of bank advice
15th June,
2022 • Issued of cheque through system
• Acknowledged cheque
• Scanned the photograph and signature of customers,
uploaded it in system and got it verified.
• Wrote application for different purpose
th th
7 16 June- • Assisted in CSD
22nd June ,
2022 • Assisted in Clearing Department
• Assisted in Remittance department
• Mailed for KYC updating, Lien amount release,
account transfer and account closing.
8th 23rd June – • Scanned important legal documents
29th June,
2022 • Assisted in the opening of OD account • Filling up the
Loan paper which includes Loan deed, Promissory note,
Personal Guarantee etc.
• Scanned of legal documents.

18