ELECTRICAL SYSTEM

Event Codes

Event Codes Unless otherwise noted, the diagnostic procedures

provided in this section are written with the assumption
that the following conditions are true:
Access 1 2 3® Modules
• The event code is active.
Access 1 • The battery is in good working condition, has the
Access 2 proper voltage for the application, and is charged.
• No other event codes are active.
Access 3™
• The lift truck is not equipped with special kits or non-
Access 7 standard equipment.
Symbols • The wire harnesses are standard and are not mod-
ified or part of a special kit.
Use the symbols in the following table as an aid for • The software is current as of the date this publica-
event code troubleshooting. tion was created.
If any of the conditions in the list are true, special con-
Symbol Definition sideration must be taken when following the proce-
dures provided in this section. As an example: If the
= is equal to
most recent event code is not active, following the pro-
≠ is not equal to cedures produces acceptable measurements and re-
sults in an unnecessary component replacement.
< less than
Other actions and considerations must be taken to di-
≤ is equal to or less than agnose the lift truck accurately.
> more than
Display Messages
≥ is equal to or more than
During the lift truck operation, messages occur that
≈ is approximately give visual aid to the operator. After correcting the con-
dition that caused the message, the condition will be
removed. A list of the messages as seen on Access 1
Access 1 with a description of the message function follows.

Fig. 1 (35502)
1 Message display

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Event Codes

Messages after the operator turns on the lift truck and during operation

Display Description

BattGate The battery retainer is not installed. If the retainer is in place, check the F7.1 menu
and the BRES circuit.

Messages after the operator turns on the lift truck and during operation

Display Description

Cycle Brake fully press and then release the brake pedal.
EPS Err The EPS has logged an active event code. This message clears when there
are no active event codes on the EPS.
EPS EWS The battery or hydrogen fuel cell has a critical event that results in the EPS
cutting power.
FWD/REV The forward switch (FS) and reverse switch (RS) are closed when travel is
commanded. On a dual pedal lift truck, both forward and reverse pedals are
being pressed at the same time.
HCM Temp Access 2 module is above the temperature limits.
HoistCut The mast is tilted forward and does not allow raise above free-lift.
LoadShed The EPS requests that the operator reduces the operating performance of
the lift truck. This message clears when the EPS is ready to allow full per-
formance.
Low SOC The battery state of charge is low as the lift truck travels.
Low SOC, Lift Lockout The battery state of charge is low, the lift truck is not in motion, and the key
switch of the lift truck has been cycled twice.
Low SOC, Rekey to Lift The battery state of charge is low and the lift truck is not in motion. Turning
off the key switch (KYS) and turning on the KYS is permitted two times.
M1 Temp The right traction motor is above the temperature limits.
M2 Temp The left traction motor is above the temperature limits.
M3 Temp The pump motor is above the temperature limits.
PM Due Perform planned maintenance on the lift truck. If the lift truck is not due for
planned maintenance, make sure that the H10 menu is set correctly.
Release Accelerator A traction command is detected when the lift truck is turned on or when the
operator sits in the seat.
Release Brake Pedal The brake pedal is being pressed while traction is being commanded.
Refueling The EPS detects a battery charger is connected to prevent the lift truck from
driving away during the refueling or charging operation. This message
clears when the refueling or charging operation is complete and the EPS is
ready for normal operation.
RelHoist The raise/lower POT4 is not centered when the lift truck turns on or before
the operator sits in the seat. Calibrate POT4.
Rekey Truck and Calibrate The lift truck lost calibration. Turn off the lift truck and then turn on the lift
truck and follow the procedures in the Calibration Menu.

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Rel Tilt The tilt potentiometer (POT5) is not centered when the lift truck turns on or
before the operator sits in the seat. Calibrate POT5.
RelAccy1 The first accessory potentiometer (POT6) is not centered when the lift truck
turns on or before the operator stands on the pedals. Calibrate the POT6.
RelAccy2 The second accessory potentiometer (POT7) is not centered when the lift
truck turns on or before the operator stands on the pedals. Calibrate POT7.
Return Direction to Neutral Use the directional control to select neutral.
Seat Belt Operator must fasten the seat belt before lift truck functions are permitted.
Seat Unoccupied Operator must be sitting on the seat before lift truck functions are allowed.
Select Direction The lift truck detects a travel command while neutral is selected.
TCM Temp The Access 3™ module is above the temperature limits.
Tilt Limit The mast is raised higher than free-lift and does not allow forward tilt.
Truck Lockout The lift truck is placed in Truck Lockout (U3), which disables the lift truck
operation.
Unattended Movement The lift truck moved without an operator present.
Waiting on EPS The EPS is not ready for the lift truck to operate. All the lift truck operations
are locked out until the EPS is ready. This message clears when the EPS
is ready for operation.

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Event Codes
Event Code 100
Access 1 Internal Event
Step 1: Update the lift truck software.
• If: The event still exists.
– Then replace Access 1.
Event Code 101
There is No CAN Communication Between
Access 2 and Access 1
Step 1: Check for power to Access 1 and Access 2.
Connect a DVOM to CA110-17 (+) and CA110-4 (-) on
Access 1. Turn on the lift truck.
• If: The voltage = 33–39 V DC.
– Then continue to step 2.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 7.
Step 2: Connect a DVOM to CA404-1 (+) and battery
negative on Access 2.
• If: The voltage = 33–39 V DC.
– Then continue to step 3.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 6.
Step 3: Connect a DVOM to CA404-15 (+) (CAN L)
and battery negative on Access 2. Measure and record
the voltage. Connect a DVOM to CA404-23 (+) (CAN
H) and battery negative on Access 2.
• If: The voltage = 1.5–2.5 V DC for (CAN L) and 2.3–
3.5 V DC for (CAN H).
– Then replace Access 2.
• If: The voltage ≠ 1.5–2.5 V DC for (CAN L) and 2.3–
3.5 V DC for (CAN H).
– Then continue to step 4.
Step 4: Turn off the lift truck. Measure the resistance
of the CAN circuit. Connect a DVOM to CA404-15
(CAN L) and CA404-23 (CAN H) on Access 2.
• If: The resistance = 58–62 Ω.
– Then replace Access 1.
• If: The resistance ≠ 58–62 Ω.
– Then continue to step 5.
Step 5: Measure the resistance of the CAN wires be-
tween Access 2 and Access 1. Connect a DVOM to
CA404-15 (+) (CAN L) on Access 2 and CA110-18 (-)
(CAN L) on Access 1. Measure and record the resis-
tance. Connect a DVOM to CA404-23 (+) (CAN H) on
Access 2 and CA110-19 (-) (CAN H) on Access 1.
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• If: The resistance = 0 Ω.
– Then replace Access 2.
• If: The resistance ≠ 0 Ω.
– Then replace the main wiring harness.
Step 6: Connect a DVOM to wire 29042 on FU22 (+)
at the fuse box and battery negative on Access 2.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wire between FU22
and CA404-1 on Access 2.
• If: The voltage ≠ 33–39 V DC.
– Then replace FU22.
Step 7: Connect a DVOM to wire 29041 on FU21 (+)
at the fuse box and CA110-4 (-) on Access 1.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wire between FU21
and CA110-17 on Access 1.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 8.
Step 8: Connect a DVOM to wire 29093 (+) and wire
5013 (-) on (C KEY) relay.
• If: The voltage = 33–39 V DC.
– Then replace FU21.
• If: The voltage ≠ 33–39 V DC.
– Then replace the (C KEY) relay.
Event Code 102
There is No CAN Communication Between
Access 3™ and Access 1
Technician Tips: Event Code 102 occurs when the lift
truck is turned on, during standby (the line contactor
[C LINE] is open), or during the operation of the lift
truck.
Step 1: Check for key switch power to Access 1 and
Access 3™. Connect a DVOM to CA110-17 (+) and
CA110-4 (-) on Access 1. Turn on the lift truck.
• If: The voltage = 33–39 V DC.
– Then continue to step 2.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 7.
Step 2: Connect a DVOM to CA310-3 (+) and battery
negative on Access 3™.
• If: The voltage = 33–39 V DC.
– Then continue to step 3.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 6.
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Step 3: Connect a DVOM to CA310-30 (+) (CAN L)
and battery negative on Access 3™. Measure and re-
cord the voltage. Connect a DVOM to CA310-31 (+)
(CAN H) and battery negative on Access 3™.
• If: The voltage = 1.5–2.5 V DC for (CAN L) and 2.3–
3.5 V DC for (CAN H).
– Then replace Access 3™.
• If: The voltage ≠ 1.5–2.5 V DC for (CAN L) and 2.3–
3.5 V DC for (CAN H).
– Then continue to step 4.
Step 4: Turn off the lift truck. Measure the resistance
of the CAN circuit. Connect a DVOM to CA310-30
(CAN L) and CAN403-31 (CAN H) on Access 3™.
• If: The resistance = 58–62 Ω.
– Then replace Access 1.
• If: The resistance ≠ 58–62 Ω.
– Then continue to step 5.
Step 5: Measure the resistance of the CAN wires be-
tween Access 3™ and Access 1. Connect a DVOM to
CA310-30 (+) (CAN L) on Access 3™ and CA110-18 (-
) (CAN L) on Access 1. Measure and record the resis-
tance. Connect a DVOM to CA310-31 (+) (CAN H) on
Access 3™ and CA110-19 (-) (CAN H) on Access 1.
• If: The resistance = 0 Ω.
– Then replace Access 3™.
• If: The resistance ≠ 0 Ω.
– Then replace the main wiring harness.
Step 6: Connect a DVOM to wire 29043 on FU23 (+)
at the fuse box battery negative (-) on Access 3™.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wire between FU23
and CA310-3 on Access 3™.
• If: The voltage ≠ 33–39 V DC.
– Then replace FU23.
Step 7: Connect a DVOM to wire 29041 on FU21 (+)
at the fuse box and CA110-4 (-) on Access 1.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wire between FU21
and CA110-17 on Access 1.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 8.
Step 8: Connect a DVOM to wire 29093 (+) and wire
5013 (-) on the (C KEY) relay.
• If: The voltage = 33–39 V DC.
– Then replace FU21.
• If: The voltage ≠ 33–39 V DC.
– Then replace the (C KEY) relay.
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ELECTRICAL SYSTEM
Event Codes
Event Code 103
There is No CAN Communication Between
Access 7 and Access 1
Step 1: Check for key switch power to Access 1 and
Access 7. Connect a DVOM to CA110-17 (+) and
CA110-4 (-) on Access 1. Turn on the lift truck.
• If: The voltage = 33–39 V DC.
– Then continue to step 2.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 7.
Step 2: Connect a DVOM to CA837-16 (+) and
CA837-9 (-) on Access 7.
• If: The voltage = 33–39 V DC.
– Then continue to step 3.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 6.
Step 3: Connect a DVOM to CA837-1 (+) (CAN L)
and CA837-9 (-) on Access 7. Measure and record the
voltage. Connect a DVOM to CA837-2 (+) (CAN H) and
CA837-9 (-) on Access 7.
• If: The voltage = 1.5–2.5 V DC for (CAN L) and 2.3–
3.5 V DC for (CAN H).
– Then replace Access 7.
• If: The voltage ≠ 1.5–2.5 V DC for (CAN L) and 2.5–
3.5 V DC for (CAN H).
– Then continue to step 4.
Step 4: Turn off the lift truck. Measure the resistance
of the CAN circuit. Connect a DVOM to CA837-1 (CAN
L) and CA837-2 (CAN H) on Access 7.
• If: The resistance = 58–62 Ω.
– Then replace Access 7.
• If: The resistance ≠ 58–62 Ω.
– Then continue to step 5.
Step 5: Measure the resistance of the CAN wires be-
tween Access 7 and Access 1. Connect a DVOM to
CA837-1 (+) (CAN L) on Access 7 and CA110-18 (-)
(CAN L) on Access 1. Measure and record the resis-
tance. Connect a DVOM to CA837-2 (+) (CAN H) on
Access 7 and CA110-19 (-) (CAN H) on Access 1.
• If: The resistance = 0 Ω.
– Then replace Access 1.
• If: The resistance ≠ 0 Ω.
– Then replace the main wiring harness.
Step 6: Connect a DVOM to wire 29042 on FU22 (+)
at the fuse box and battery negative on Access 7.
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• If: The voltage = 33–39 V DC.
– Then repair or replace the wire between FU22
and CA837-16 on Access 7.
• If: The voltage ≠ 33–39 V DC.
– Then replace FU22.
Step 7: Connect a DVOM to wire 29041 on FU21 (+)
at the fuse box and CA110-4 (-) on Access 1.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wire between FU21
and CA110-17 on Access 1.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 8.
Step 8: Connect a DVOM to wire 29093 (+) and wire
5013 (-) on (C KEY) relay.
• If: The voltage = 33–39 V DC.
– Then replace FU21.
• If: The voltage ≠ 33–39 V DC.
– Then replace the (C KEY) relay.
Event Code 104
Access 2 Software Incompatible
All lift truck functions are disabled.
Step 1: Install the newest software into all lift truck
modules.
• If: Access 2 does not let you install the new soft-
ware.
– Then replace Access 2.
Event Code 105
Access 3™ Software Incompatible
All lift truck functions are disabled.
Step 1: Install the newest software into all lift truck
modules.
• If: Access 3™ does not let you install the new soft-
ware.
– Then replace Access 3™.
Event Code 106
Access 7 Software Incompatible
All lift truck functions are disabled.
Step 1: Install the newest software into all the lift
truck modules.
• If: Access 7 does not let you install the new soft-
ware.
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– Then replace Access 7.
Event Code 107
Access 1 Lost Calibrations
Step 1: Turn on the lift truck, go to the C2.4 menu,
and calibrate the Load Sensor (PT1). Turn off the lift
truck and then turn on the lift truck.
• If: The event code continues.
– Then replace Access 1.
Event Code 108
Access 3™ Hardware Part Number Incompatible
All lift truck functions are disabled.
Step 1: Install the newest software into all lift truck
modules.
• If: Access 3™ does not let you install the new soft-
ware.
– Then replace Access 3™.
Event Code 110
Access 1 Detects a Short Circuit in BRK1 Circuit
Step 1: Connect a DVOM to CA628-A (+) and
CA628-B (-) on BRK1. Turn on the lift truck. Go to the
A4.1.3 menu and press enter to apply power to BRK1.
• If: The voltage ≈ 15 V DC.
– Then replace Access 1.
• If: If the voltage ≠ 15 V DC.
– Then continue to step 2.
Step 2: Disconnect CA628 from BRK1. Connect a
DVOM to PC628-A (+) and PC628-B (-). Go to the
A4.1.3 menu and press enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace BRK1.
Step 3: Disconnect CA605. Connect a DVOM to
PC605-3 (+) and PC605-4 (-). Go to the A4.1.3 menu
and press enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between JC605-3,
JC605-4 and PC628-A, PC628-B.
Step 4: Connect a DVOM to CA110-2 (+) and CA110-
4 (-) on Access 1.
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• If: The voltage ≠ 0 V DC.
– Then repair or replace the wire between CA110-
2 on Access 1 and PC605-4.
• If: The voltage = 0 V DC.
– Then replace Access 1.
Event Code 111
Access 1 Detects a Short Circuit in the BRK2 Cir-
cuit
Step 1: Connect a DVOM to CA627-1 (+) and
CA627-2 (-) on the left brake (BRK2). Turn on the lift
truck. Go to the A4.1.4 menu and press enter to apply
power to the left brake (BRK2).
• If: The voltage ≈ 15 V DC.
– Then replace Access 1.
• If: If the voltage ≠ 15 V DC.
– Then continue to step 2.
Step 2: Disconnect CA627 from the left brake
(BRK2). Connect a DVOM to PC627-1 (+) and PC627-
2 (-). Go to the A4.1.4 menu and press enter to apply
power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the left brake (BRK2).
Step 3: Disconnect CA605. Connect a DVOM to
PC605-1 (+) and PC605-2 (-). Go to the A4.1.4 menu
and press enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between JC605-1,
JC605-2 and PC627-1, PC627-2.
Step 4: Connect a DVOM to CA110-1 (+) and CA110-
4 (-) on Access 1.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wire between CA110-
1 on Access 1 and PC605-2.
• If: The voltage = 0 V DC.
– Then replace Access 1.
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ELECTRICAL SYSTEM
Event Codes
Event Code 112
Access 1 Detects an Open Circuit in the BRK1 Cir-
cuit
Step 1: Connect a DVOM to CA628-A (+) and
CA628-B (-) on BRK1. Turn on the lift truck. Go to the
A4.1.3 menu and press enter to apply power to BRK1.
• If: The voltage ≈ 15 V DC.
– Then replace Access 1.
• If: If the voltage ≠ 15 V DC.
– Then continue to step 2.
Step 2: Disconnect CA628 from BRK1. Connect a
DVOM to PC628-A (+) and PC628-B (-). Go to the
A4.1.3 menu and press enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace BRK1.
Step 3: Disconnect CA605. Connect a DVOM to
PC605-3 (+) and PC605-4 (-). Go to the A4.1.3 menu
and press enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between JC605-3,
JC605-4 and PC628-A, PC628-B.
Step 4: Connect a DVOM to CA110-9 (+) and CA110-
2 (-) on Access 1. Go to the A4.1.3 menu and press
enter to apply power.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wires between CA110-
9, CA110-2 on Access 1 and PC605-3, PC605-4.
• If: The voltage ≠ 33–39 V DC.
– Then replace Access 1.
Event Code 113
Access 1 Detects an Open Circuit in the BRK2 Cir-
cuit
Step 1: Connect a DVOM to CA627-1 (+) and
CA627-2 (-) on BRK2. Turn on the lift truck. Go to the
A4.1.4 menu and press enter to apply power to BRK2.
• If: The voltage ≈ 15 V DC.
– Then replace Access 1.
• If: If the voltage ≠ 15 V DC.
– Then continue to step 2.
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Step 2: Disconnect CA627 from the left brake
(BRK2). Connect a DVOM to PC627-1 (+) and PC627-
2 (-). Go to the A4.1.4 menu and press enter to apply
power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace BRK2.
Step 3: Disconnect CA605. Connect a DVOM to
PC605-1 (+) and PC605-2 (-). Go to the A4.1.4 menu
and press enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between JC605-1,
JC605-2 and PC627-1, PC627-2.
Step 4: Connect a DVOM to CA110-16 (+) and
CA110-1 (-) on Access 1. Go to the A4.1.4 menu and
press enter to apply power.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wires between CA110-
16, CA110-1 on Access 1 and PC605-1, PC605-
2.
• If: The voltage ≠ 33–39 V DC.
– Then replace Access 1.
Event Code 114
BRK1 Does Not Hold the M1 During Self Test
Step 1: Check BRK1 air gap. See the BRAKE SYS-
TEM / Parking Brake Adjustments and Tests / Check-
ing the Air Gap section.
• If: The air gap is < 0.9 mm (0.035 in).
– Then continue to step 2.
• If: The air gap is > 0.9 mm (0.035 in).
– Then replace BRK1.
Step 2: Turn off the lift truck and then turn on the lift
truck. Stand on the pedals and select forward on the
direction selector and press the accelerator pedal to
initiate the brake self test.
• If: The event code continues.
– Then see the procedures for Event Code 314 to
make sure that ECR1 circuit is OK.
• If: ECR1 circuit is OK.
– Then replace Access 1.
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Event Code 115
BRK2 Does Not Hold the M2 During Self Test
Step 1: Check the BRK2 air gap. See the BRAKE
SYSTEM / Parking Brake Adjustments and Tests /
Checking the Air Gap section.
• If: The air gap is < 0.9 mm (0.035 in).
– Then continue to step 2.
• If: The air gap is > 0.9 mm (0.035 in).
– Then replace the left brake (BRK2).
Step 2: Turn off the lift truck and then turn on the lift
truck. Stand on the pedals and select forward on the
direction selector and press the accelerator pedal to
initiate the brake self test.
• If: The event code continues.
– Then see the procedures for Event Code 324 to
make sure that the traction encoder (ECR2) cir-
cuit is OK.
• If: The traction encoder (ECR2) circuit is OK.
– Then replace Access 1.
Event Code 120
Access 1 Detects a Short Circuit in the Power Unit
First Floor Spotlight Driver Circuit
Step 1: Turn off the lift truck. Disconnect CA964 from
DR94, and turn on the lift truck. Go to the A4.1.6 menu
and press enter to apply power.
• If: The event code does not clear.
– Then continue to step 2.
• If: The event code clears.
– Then replace DR94.
Step 2: Turn off the lift truck. Disconnect CA950 and
turn on the lift truck. Go to the A4.1.6 menu and press
enter to apply power.
• If: Event Code 120 returns.
– Then continue to step 3.
• If: The event code clears.
– Then repair or replace the wires between JC950-
6, PC959-4, PC959-5, and PC964-2.
Step 3: Connect a DVOM to CA110-17 (+) and
CA110-23 (-) on Access 1.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wire between CA110-
23 on Access 1 and PC950-6.
• If: The voltage ≠ 33–39 V DC.
– Then replace Access 1.
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Event Codes

Event Code 121
Access 1 Detects a Short Circuit in the Driver Cir-
cuit for the Forks First Floor Spotlight
Step 1: Turn off the lift truck. Disconnect CA963 from
DR93, and turn on the lift truck. Go to the A4.1.5 menu
and press enter to apply power.
• If: The event code does not clear.
– Then continue to step 2.
• If: The event code clears.
– Then replace DR93.
Step 2: Turn off the lift truck. Disconnect CA950 and
turn on the lift truck. Go to the A4.1.5 menu and press
enter to apply power.
• If: Event Code 121 returns.
– Then continue to step 2.
• If: The event code clears.
– Then repair or replace the wires between JC950-
5, PC959-1, PC959-2, and PC963-2.
Step 3: Connect a DVOM to CA110-17 (+) and
CA110-6 (-) on Access 1.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wire between CA110-
6 on Access 1 and PC950-5.
• If: The voltage ≠ 33–39 V DC.
– Then replace Access 1.
Event Code 122
the lift truck. Go to the A4.1.7 menu and press enter to
apply power.
• If: The event code returns.
– Then replace Access 1.
• If: The event code clears.
– Repair or replace wire 59165.
Event Code 130
Access 1 Detects an SES Mismatch with
Access 3™
Step 1: Turn on the lift truck. Go to the A2 Inputs.
Compare the A2.1.3 and A2.3.7 menus as SES is
pressed (sit in the seat).
• If: A2.1.3 does not change from 0 to 1 when sitting
in the seat, but A2.3.7 does change from 0 to 1
when sitting in the seat.
– Then repair or replace wire 59185 between
CA110-3 on Access 1, PC185, CR184, JC184,
wire 59184, and PC605-8.
• If: A2.3.7 does not change from 0 to 1 when sitting
in the seat, but A2.1.3 does change from 0 to 1
when sitting in the seat.
– Then repair or replace wire 59384 between
CA310-8 on Access 3™, wire 59154, and
PC605-8.
• If: A2.1.3 and A2.3.7 change from 0 to 1 when sit-
ting in the seat.
– Then replace Access 1.

Access 1 Detects a Short Circuit in the FAN3 Driver Event Code 131
Circuit
Access 1 Detects a HGTS1 Mismatch with
Step 1: Disconnect the black wire from FAN3. Turn
Access 3™
on the lift truck. Go to the A4.1.7 menu and press enter
to apply power. Step 1: Turn on the lift truck. Go to the A2 Inputs
menu. Compare the A2.1.4 and A2.3.8 menus as the
• If: The event code returns.
forks are raised above staging.
– Then continue to step 2.
• If: A2.3.8 does change from 1 to 0 as the forks are
• If: The event code clears. raised above staging, and A2.1.4 does not change
– Replace FAN3. as the forks raise above staging.
Step 2: Disconnect CA662. Turn on the lift truck. Go – Then repair or replace wire 29181 between
to the A4.1.7 menu and press enter to apply power. CA110-15 on Access 1 and PC613-2.
• If: The event code returns. • If: A2.3.8 does not change from 1 to 0 as the forks
– Then continue to step 3. are raised above staging, but A2.1.4 does change
from 1 to 0 as the forks are raised above staging.
• If: The event code clears.
– Then repair or replace wire 29381 between
– Repair or replace the black wire between JC662-
CA310-13 on Access 3™ and PC613-2.
2 and FAN1.
• If: A2.1.4 and A2.3.8 change from 1 to 0 as the
Step 3: Disconnect PC110, remove the wire from
forks are raised above staging.
PC110-22 (wire 59165) and reconnect PC110. Turn on
– Then replace Access 1.

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Event Code 132
Access 1 Detects an ECR3 event
Step 1: Turn on the lift truck. Go to the A2.1.2 menu
and monitor the counts as the steering wheel is slowly
turned.
• If: The counts do not change or are erratic as the
steering wheel is turned.
– Then continue to step 2.
• If: The counts change smoothly as the steering
wheel is turned.
– Then replace Access 1.
Step 2: Connect a DVOM to CA110-10 (+) and
CA110-12 (-) on Access 1.
• If: The voltage = 4.75–5.25 V DC.
– Then continue to step 3.
• If: The voltage ≠ 4.75–5.25 V DC.
– Then continue to step 6.
Step 3: Connect a DVOM to CA602-3 (+) and
CA602-1 (-) on the encoder (ECR3).
• If: The voltage = 4.75–5.25 V DC.
– Then continue to step 4.
• If: The voltage ≠ 4.75–5.25 V DC.
– Then repair or replace the wires between CA110-
10, CA110-12 on Access 1 and CA602-3,
CA602-1 on the encoder (ECR3).
Step 4: Connect a DVOM to CA602-4 (+) and
CA602-1 (-) on the encoder (ECR3). Slowly turn the
steering wheel. Record the results. Connect a DVOM
to CA602-2 (+) and CA602-1 (-) on the encoder
(ECR3). Slowly turn the steering wheel.
• If: The voltage = 2.3–2.7 V DC.
– Then continue to step 5.
• If: The voltage ≠ 2.3–2.7 V DC.
– Then replace the Steering Command Encoder
(ECR3).
Step 5: Connect a DVOM to CA110-5 (+) and CA110-
12 (-) on Access 1. Slowly turn the steering wheel. Re-
cord the results. Connect a DVOM to CA110-11 (+) and
CA110-12 (-) on Access 1. Slowly turn the steering
wheel knob.
• If: The voltage = 2.3–2.7 V DC.
– Then replace Access 1.
• If: The voltage ≠ 2.3–2.7 V DC.
– Then repair or replace the wires between CA110-
5, CA110-11 on Access 1 and CA602-4, CA602-
2 on the encoder (ECR3).
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Step 6: Connect a DVOM to CA110-17 (+) and
CA110-10 (-) on Access 1.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wire between CA110-
10 on Access 1 and CA602-3 on the encoder
(ECR3).
• If: The voltage ≠ 33–39 V DC.
– Then replace Access 1.
Event Code 133
Pump Motor (M3) Stalled
This event is logged when no counts are detected from
ECR4.
Step 1: Turn on the lift truck. Go to the A2.2.10 menu
and slowly pull the lift lever.
• If: The rpm = 0, or the rpm are erratic as the lift lever
is pulled.
– Then continue to step 2.
• If: The rpm increases as the lift lever is pulled.
– Then replace Access 2.
Technician Tips: If the lift truck operates, the event
code could be a random nuisance code. Monitor the
code frequency. Loose pin fit in the connectors cause
random occurrences of the event. If the frequency
gradually increases for no apparent reason, replace
Access 2.
Step 2: Connect a DVOM to CA404-3 (+) and
CA404-4 (-) on Access 2.
• If: The voltage = 11.5–12.5 V DC.
– Then continue to step 3.
• If: The voltage ≠ 11.5–12.5 V DC.
– Then continue to step 6.
Step 3: Connect a DVOM to CA420-1 (+) and
CA420-2 (-) on the encoder (ECR4).
• If: The voltage = 11.5–12.5 V DC.
– Then continue to step 4.
• If: The voltage ≠ 11.5–12.5 V DC.
– Then repair or replace the wires between CA404-
3, CA404-4 on Access 2 and CA420-1, CA420-2
on the encoder (ECR4).
Step 4: Connect a DVOM to CA420-3 (+) and
CA420-2 (-) on the encoder (ECR4). Pull the lift lever.
Record the results. Connect a DVOM to CA420-4 (+)
and CA420-2 (-) on the encoder (ECR4). Pull the lift
lever.
• If: The voltage = 5.5–6.5 V DC.
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– Then continue to step 5. Event Code 135

• If: The voltage ≠ 5.5–6.5 V DC.
Access 1 Detects the Load Sense (PT1) Out of
– Then replace ECR4.
Range
Step 5: Connect a DVOM to CA404-5 (+) and
CA404-4 (-) on Access 2. Pull the lift lever. Record the
results. Connect a DVOM to CA404-6 (+) and CA404- Load on Forks
4 (-) on Access 2. Pull the lift lever. A2.1.5 Counts (± 100)
• If: The voltage = 5.5–6.5 V DC. kg lb Counts
– Then replace Access 2.
0 0 250
• If: The voltage ≠ 5.5–6.5 V DC.
– Then repair or replace the wires between CA404- 455 1,000 380
5, CA404-6 on Access 2 and CA420-3, CA420-4 910 2,000 500
on the encoder (ECR4).
1,360 3,000 630
Step 6: Connect a DVOM to CA404-1 (+) and
CA404-3 (-) on Access 2. 1,815 4,000 750
• If: The voltage = 33–39 V DC.
– Then repair or replace the wire between CA404-
3 on Access 2 and CA420-1 on the encoder
Step 1: Turn on the lift truck and go to the A2.1.5
(ECR4).
menu. Raise the forks approximately 460 mm (18 in)
• If: The voltage ≠ 33–39 V DC. with no load and record the reading.
– Then replace Access 2. Step 2: Place an approximately 455 kg (1,000 lb)
load on the forks and raise the forks to 460 mm (18 in).
Event Code 134 Record the A2.1.5 menu reading. Slowly raise the load
through staging and monitor the counts.
Access 1 Detects Battery Under Voltage
Technician Tips: The counts gradually increase as the
This event is logged if an incorrect or undercharged mast sections raise.
battery is installed.
• If: The counts do not change or change significantly
Step 1: Connect a DVOM to CA110-17 (+) and from the step 1 counts.
CA110-4 (-) on Access 1. Turn on the lift truck.
– Then continue to step 3.
• If: The voltage < 33 V DC.
• If: The counts are 300–500 with the load at 460 mm
– Then check the wires and the connections be- (18 in) and gradually increase through staging.
tween FU21 and Access 1.
– Then turn off the lift truck and then turn on the lift
• If: The voltage = 33–39 V DC. truck. Replace Access 1 if the event returns.
– Then turn off the lift truck and then turn on the lift Step 3: Connect a DVOM to PC618-2 (+) on the load
truck. Replace Access 1 if the event returns. sense (PT1) and battery negative on Access 3™.
Technician Tips: If the lift truck operates, the event • If: The voltage = 14.5–15.5 V DC.
code could be a random nuisance code. Monitor the – Then continue to step 4.
code frequency. If the frequency gradually increases
for no apparent reason, replace Access 1. • If: The voltage ≠ 14.5–15.5 V DC.
– Then continue to step 5.
Step 4: Turn off the lift truck. Connect a DVOM to
PC618-1 (+) on the load sense (PT1) and CA110-21 (-
) on Access 1. Measure the resistance.
• If: The resistance = 0 Ω.
– Then replace the Load Sense (PT1).
• If: The resistance ≠ 0 Ω.
– Then repair or replace the wires between CA618-
1 and CA110-21.

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Step 5: Connect a DVOM to CA110-13 (+) and
CA110-4 (-) on Access 1.
• If: The voltage = 14.5–15.5 V DC.
– Then repair or replace the wire between CA110-
13 and JC618-2.
• If: The voltage ≠ 14.5–15.5 V DC.
– Then continue to step 6.
Step 6: Connect a DVOM to CA110-17 (+) and
CA110-13 (-) on Access 1.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wire between CA110-
13 and JC618-2.
• If: The voltage ≠ 33–39 V DC.
– Then replace Access 1.
Event Code 136
Access 1 Detects POT2 Out of Range
Step 1: Turn on the lift truck. Go to the A2.1.1 menu
and slowly push and release the brake pedal to make
sure that the brake sensor operates correctly.
Technician Tips: The correct output voltage = 0.5–
4.5 V DC.
• If: The voltage = 0.5–4.5 V DC.
– Then use the C1.2 menu to calibrate POT2.
• If: The voltage ≠ 0.5–4.5 V DC.
– Then continue to step 2.
Step 2: Measure the supply voltage to POT2. Con-
nect a DVOM to CA622-4 (+) and CA622-6 (-) on
POT2.
• If: The voltage = 4.75–5.25 V DC.
– Then continue to step 3.
• If: The voltage ≠ 4.75–5.25 V DC.
– Then continue to step 5.
Step 3: Measure the output voltage from POT2. Con-
nect a DVOM to CA622-5 (+) and CA622-6 (-) on
POT2. Slowly push and release the brake pedal.
• If: The voltage = 0.5–4.5 V DC.
– Then continue to step 4.
• If: If the voltage ≠ 0.5–4.5 V DC.
– Then replace POT2.
Step 4: Connect a DVOM to CA110-20 (+) and
CA110-12 (-) on Access 1. Slowly push and release the
brake pedal.
• If: The voltage = 0.5–4.5 V DC.
– Then replace Access 1.
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• If: The voltage ≠ 0.5–4.5 V DC.
– Then repair or replace the wire between CA110-
20 on Access 1 and JC622-5.
Step 5: Connect a DVOM to CA110-10 (+) and
CA110-12 (-) on Access 1.
• If: The voltage = 4.75–5.25 V.
– Then repair or replace the wires between CA110-
10, CA110-12 on Access 1 and PC622-4,
PC622-6.
• If: The voltage ≠ 4.75–5.25 V.
– Then replace Access 1.
Event Code 170
Access 1 Communication Event with EPS.
Step 1: Turn off the lift truck. Measure the resistance
of the CAN circuit. Connect a DVOM to EPS-1 (CAN H)
and EPS-2 (CAN L) on the EPS connector.
• If: The resistance = 60 Ω. If the EPS connector is
disconnected, the lift truck side resistance is 60 Ω
and the battery side is out of limit.
– Then continue to step 2.
• If: The resistance ≠ 60 Ω or out of limit.
– Then follow the instructions in the V-Force® lith-
ium-ion battery manufacturer manual or Event
Code 102.
Step 2: Check the wires between EPS-1 and EPS-2.
Make sure that the wires are connected properly.
• If: The wires are damaged or not connected prop-
erly.
– Then repair or replace the wires or connect EPS
to the V-Force® lithium-ion battery.
• If: The wires and connections are OK.
– Then continue to step 3.
Step 3: Turn off the battery and then turn on the bat-
tery. Turn on the lift truck.
• If: The event code clears.
– Then return the lift truck to service.
• If: The event code does not clear.
– Then troubleshoot the battery by following the in-
structions in the V-Force® lithium-ion battery
manufacturer manual.
Event Code 171
Access 1 Communication Lost from EPS
Step 1: Turn off the lift truck. Measure the resistance
of the CAN circuit. Connect a DVOM to EPS-1 (CAN H)
and EPS-2 (CAN L).
Crown 2021 PF28537

• If: The resistance = 60 Ω. If the EPS connector is
disconnected, the lift truck side resistance is 60 Ω
and the battery side is out of limit.
– Then continue to step 2.
• If: The resistance ≠ 60 Ω or out of limit.
– Then follow the instructions in the V-Force® lith-
ium-ion battery manufacturer manual or Event
Code 102.
Step 2: Check the wires between EPS-1 and EPS-2.
Make sure that the wires are connected properly.
• If: The wires are damaged or not connected prop-
erly.
– Then repair or replace the wires or connect EPS
to the V-Force® lithium-ion battery.
• If: The wires and connections are OK.
– Then continue to step 3.
Step 3: Turn on the lift truck. Go to the Features
menu F3.4.3 Electrical Power Source. Press enter.
Configure the Features menu F3.4.3.1 Type = Fuel Cell
if the lift truck is equipped with a hydrogen fuel cell, or
= Li-Ion A if the lift truck is equipped with a lithium-ion
battery. Configure Features menu F3.4.3.2 Level = 2
Level 2.
• If: The menu settings are not correct.
– Then change the menus to the correct settings.
• If: The menu settings are correct.
– Then continue to step 4.
Step 4: Turn off the battery and then turn on the bat-
tery. Turn on the lift truck.
• If: The event code clears.
– Then return the lift truck to service.
• If: The event code does not clear.
– Then troubleshoot the battery by following the in-
structions in the V-Force® lithium-ion battery
manufacturer manual.
Event Code 172
Access 1 Detects Software Incompatibility with
EPS
This event is logged after the software has been down-
loaded.
Step 1: Clear the event by clearing the EEPROM in
the Access 3™ using the U4 menu.
• If: If the software has been recently updated,
– Then clear the EEPROM and reload the soft-
ware.
• If: The software has not been recently updated.
Crown 2021 PF28537
ELECTRICAL SYSTEM
Event Codes
– Then clear the EEPROM and replace Access 1 if
the event returns.
Event Code 173
Access 1 Detects an EPS Configuration Mismatch
The lift truck features are not configured correctly for
the EPS type and the level installed in the lift truck. The
lift truck software is not compatible with the V-Force®
lithium-ion battery software.
Step 1: Turn on the lift truck. Go to the Features
menu F3.4.3 Electrical Power Source. Press enter.
Configure the Features menu F3.4.3.1 Type = Fuel Cell
if the lift truck is equipped with a hydrogen fuel cell, or
= Li-Ion A if the lift truck is equipped with a lithium-ion
battery. Configure Features menu F3.4.3.2 Level = 2
Level 2.
• If: The features are configured correctly.
– Then continue to step 2.
• If: The features are not configured correctly.
– Then configure the EPS type and level to match
the EPS installed in the lift truck. Turn off the lift
truck then turn on the lift truck. If the event code
is cleared, return the lift truck to service. If the
event code is not cleared, continue to step 2.
Step 2: Download the latest software into the lift truck
and correctly set up the Features menu.
• If: The event code is cleared.
– Then return the lift truck to service.
• If: The event code is not cleared.
– Then continue to step 3.
Step 3: Download the latest software into the V-
Force® lithium-ion battery.
• If: The event code is cleared.
– Then return the lift truck to service.
• If: The event code is not cleared.
– Then consult the Crown Service Department.
Event Code 174
Access 1 Detects an EPS event State Logged
Technician Tips: Troubleshoot the battery by following
the instructions in the V-Force® lithium-ion battery
manufacturer manual.
Event Code 175
Access 1 Detects an EWS Event
The lift truck does not have power.
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ELECTRICAL SYSTEM
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Step 1: View the external display unit on the V-
Force® lithium-ion battery.
• If: The V-Force® lithium-ion battery is on.
– Then continue to step 2.
• If: The V-Force® lithium-ion battery is off.
– Then turn on the lithium-ion battery. If the lithium-
ion battery turns on, continue to step 2. If the lith-
ium-ion battery does not turn on, then trouble-
shoot the battery by following the instructions in
the V-Force® lithium-ion battery manufacturer
manual.
Step 2: View the fault indicator LED on the V-Force®
lithium-ion battery.
• If: The fault indicator LED is flashing.
– Then troubleshoot the battery by following the in-
structions in the V-Force® lithium-ion battery
manufacturer manual.
• If: The fault indicator LED is not flashing.
– Then continue to step 3.
Step 3: View the battery state of charge LEDs on the
V-Force® lithium-ion battery.
• If: The battery state of charge is greater than 0%.
– Then continue to step 4.
• If: The battery state of charge is 0%.
– Then charge the battery.
Step 4: Confirm that the battery and the EPS harness
are properly connected to the lift truck.
• If: The battery and harness are properly connected.
– Then continue to step 5.
• If: If the battery and harness are not properly con-
nected.
– Then connect the battery and the EPS harness to
the lift truck and continue to step 5.
Step 5: Measure the voltage for the EWS signal on
the EPS connector. Connect a DVOM to EPS-4 (+) on
the EPS connector and the battery connector (-) termi-
nal.
• If: The voltage = 34–39 V DC.
– Then continue to step 6.
• If: The voltage ≠ 34–39 V DC.
– Then troubleshoot the battery by following the in-
structions in the V-Force® lithium-ion battery
manufacturer manual.
Step 6: Measure the voltage for the Integrity signal
on the EPS connector. Connect a DVOM to EPS-5 (+)
on the EPS connector and the battery connector (-).
• If: The voltage = 34–39 V DC.
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268
– Then continue to step 7.
• If: If the voltage 34–39 V DC.
– Then replace fuse (FU EWS) in the EWS har-
ness.
Step 7: Disconnect the battery connector from the lift
truck. Measure the voltage of the V-Force® lithium-ion
battery. Connect a DVOM to the (+) and (-) terminals of
the battery connector.
• If: The voltage = 34–39 V DC.
– Then continue to step 8.
• If: The voltage ≠ 34–39 V DC.
– Then troubleshoot the battery by following the in-
structions in the V-Force® lithium-ion battery
manufacturer manual.
Step 8: Connect the battery connector to the lift truck.
Turn off the lift truck then turn on the lift truck.
• If: The lift truck has power.
– Then continue to step 9.
• If: The lift truck does not have power.
– Then see the schematic diagram to troubleshoot
fuses (FU11), (FU12), (FU21), (KYS), and
(C KEY) relay startup circuit.
Step 9: Check the event code history to see if Event
Code 175 is logged.
• If: Event Code 175 is logged.
– Then continue to step 10.
• If: Event Code 175 is not logged.
– Then return the lift truck to service.
Step 10: Measure the supply voltage to the K EPS re-
lay connector. Connect a DVOM to wire KSW2 (+) and
BNEG2 (-) on K EPS.
• If: The voltage = 34–39 V DC.
– Then continue to step 11.
• If: The voltage ≠ 34–39 V DC.
– Then repair or replace the wires between KSW2
and BNEG2 on the K EPS relay, and PC604.
Step 11: Measure the voltage on the relay connector.
Connect a DVOM to wire EWS1 (+) and BNEG2 (-) on
K EPS.
• If: The voltage = 34–39 V DC.
– Then continue to step 12.
• If: The voltage ≠ 34–39 V DC.
– Then repair or replace the wires EWS1 between
the K EPS relay and connector TRUCK-3.
Step 12: Measure the voltage on the relay connector.
Connect a DVOM to wire EWS2 (+) and BNEG2 (-) on
K EPS.
Crown 2021 PF28537

• If: The voltage = 34–39 V DC.
– Then continue to step 13.
• If: The voltage ≠ 34–39 V DC.
– Then replace the K EPS relay.
Step 13: Measure the EWS signal to Access 2. Con-
nect a DVOM to CA404-14 (+) and battery negative on
Access 2.
• If: The voltage = 34–39 V DC.
– Then replace Access 1.
• If: The voltage ≠ 34–39 V DC.
– Then repair or replace the wires between CA404-
14 on Access 2 and EWS3 and EWS2 on K EPS.
Event Code 200
Access 2 Internal event
Step 1: Update the lift truck software.
• If: The event still exists.
– Then replace Access 2.
Event Code 201
There is no CAN Communication Between
Access 2 and Access 1.
Step 1: Follow the Event Code 101 procedures.
Event Code 202
There is No CAN Communication Between
Access 2 and Access 7
Step 1: Check for power to Access 2 and Access 7.
Connect a DVOM to CA404-1 (+) and battery negative
on Access 2. Turn on the lift truck.
• If: The voltage = 33–39 V.
– Then continue to step 2.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 7.
Step 2: Connect a DVOM to CA837-16 (+) and
CA837-9 (-) on Access 7.
• If: The voltage = 33–39 V.
– Then continue to step 3.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 6.
Step 3: Connect a DVOM to CA837-1 (+) (CAN L)
and CA837-9 (-) on Access 7. Measure and record the
voltage. Connect a DVOM to CA837-2 (+) (CAN H) on
CA837-9 (-) on Access 7.
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ELECTRICAL SYSTEM
Event Codes
• If: The voltage = 1.5–2.5 V DC for (CAN L) and 2.5–
3.5 V DC for (CAN H).
– Then replace Access 7.
• If: The voltage ≠ 1.5–2.5 V DC for (CAN L) and 2.3–
3.5 V DC for (CAN H)
– Then continue to step 4.
Step 4: Turn off the lift truck. Measure the resistance
of the CAN circuit. Connect a DVOM to CA837-1 (CAN
L) and CA837-2 (CAN H) on Access 7.
• If: The resistance is 58–62 Ω.
– Then replace Access 7.
• If: The resistance is not 58–62 Ω.
– Then continue to step 5.
Step 5: Measure the resistance of the CAN wires be-
tween Access 7 and Access 2. Connect a DVOM to
CA837-1 (+) (CAN L) on Access 7 and CA404-15 (-)
(CAN L) on Access 2. Measure and record the resis-
tance. Connect a DVOM to CA837-2 (+) (CAN H) on
Access 7 and CA404-23 (-) (CAN H) on Access 2.
• If: The resistance = 0 Ω.
– Then replace Access 2.
• If: The resistance ≠ 0 Ω.
– Then replace the main wiring harness.
Step 6: Connect a DVOM to wire 29042 on FU22 (+)
at the fuse box and battery negative on Access 2.
• If: The voltage = 33–39 V.
– Then repair or replace the wire between FU22
and CA837-16 on Access 7.
• If: The voltage ≠ 33–39 V DC.
– Then replace FU22.
Step 7: Connect a DVOM to wire 29042 on FU22 (+)
at the fuse box and battery negative on Access 2.
• If: The voltage = 33–39 V.
– Then repair or replace the wire between FU22
and CA404-1 on Access 2.
• If: The voltage ≠ 33–39 V DC.
– Then replace FU22.
Event Code 203
Access 2 Lost Calibrations.
Step 1: Turn on the lift truck and go to the C2 menu.
Calibrate the components in the C2 submenus.
Event Code 210
Access 2 Detects Low Voltage in Power Circuit of
Access 2.
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This event is logged if an incorrect or undercharged
battery is installed.
Step 1: Turn off the lift truck. Check the coil connec-
tions of the C LINE, the tip condition of the C LINE,
FU2, and the cable connections between the C LINE
and Access 2.
• If: The C LINE, cables, FU2, and connections are
OK.
– Then continue to step 2.
• If: The C LINE, cables, FU2, and connections are
not OK.
– Then repair or replace the component.
Step 2: Keep the lift truck off. Remove the power ca-
bles from the pump motor (M3) and check between the
motor terminals and the lift truck frame for shorts.
• If: A short circuit is detected.
– Then replace the Pump Motor (M3).
• If: There is an open circuit (O/L).
– Then replace Access 2.
Event Code 211
Access 2 Detects High Voltage in Power Circuit of
Access 2
This event is logged if an incorrect or overcharged bat-
tery is installed. This event may also be logged if there
is a sudden loss of power between battery positive and
the Access 2 while operating the pump motor.
Step 1: Turn off the lift truck. Check the coil connec-
tions of the C LINE, the tip condition of the C LINE,
FU2, and the cable connections between the C LINE
and Access 2.
• If: The C LINE, cables, FU2, and connections are
OK.
– Then continue to step 2.
• If: The C LINE, cables, FU2, and connections are
not OK.
– Then repair or replace the component.
Step 2: Turn on the lift truck and go the A2.2.13 menu
and record the voltage.
• If: The voltage > 63 V DC.
– Then make sure that the correct battery is in-
stalled and perform the C3 Adjust Battery calibra-
tion.
• If: The voltage = 33–39 V DC.
– Then replace Access 2.
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Event Code 212
Access 2 Detects Overcurrent in Power Circuit of
Access 2
Step 1: Turn off the lift truck then turn on the lift truck.
• If: The event code clears.
– Then return the lift truck to service.
• If: The event code does not clear.
– Then replace Access 2.
Technician Tips: If the lift truck operates, the event
code could be a random nuisance code. Monitor the
code frequency. If the frequency gradually increases
for no apparent reason, replace Access 2.
Event Code 213
Access 2 Detects a Short Circuit Between Terminal
U on the Pump Motor (M3) and Battery Positive
Step 1: Turn off the lift truck. Disconnect the U cable
from Access 2 and turn on the lift truck.
• If: The event changes or clears.
– Then a short circuit exists in the power cables or
the pump motor. Replace the U cable or Pump
Motor (M3).
• If: The event returns.
– Then replace Access 2.
Event Code 214
Access 2 Detects a Short Circuit Between Terminal
V on the Pump Motor (M3) and Battery Positive
Step 1: Turn off the lift truck. Disconnect the V cable
from Access 2 and turn on the lift truck.
• If: The event changes or clears.
– Then a short circuit exists in the power cables or
the pump motor. Replace the V cable or Pump
Motor (M3).
• If: The event returns.
– Then replace Access 2.
Event Code 215
Access 2 Detects a Short Circuit Between Terminal
W on the Pump Motor (M3) and Battery Positive
Step 1: Turn off the lift truck. Disconnect the W cable
from Access 2 and turn on the lift truck.
• If: The event changes or clears.
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– Then a short circuit exists in the power cables or • If: The resistance ≠ 0 Ω.
the pump motor. Replace the W cable or Pump – Then replace the Pump Motor (M3).
Motor (M3).
• If: The event returns. Event Code 217
– Then replace Access 2.
Access 2 Detects Key Switch (KYS) Input Voltage
Very Low (<7 V)
Event Code 216
In most instances, this event is logged when the battery
Access 2 Detects a Short Circuit in the (M3) Pump voltage is low and raise and traction are requested si-
Motor Circuit multaneously. The condition and the state of charge of
Step 1: Check the power cable connections at the battery must be considered before beginning diag-
Access 2 and the pump motor (M3) power cables for nosis. This event is also logged if an incorrect or under
short circuits. Disconnect the battery. Measure the re- charged battery is installed.
sistance between the U, V, and W terminals on Step 1: Connect a DVOM to CA404-1 (+) and battery
Access 2 to the battery negative terminal on Access 2. negative on Access 2. Turn on the lift truck. Raise the
• If: The resistance = 0 Ω. forks to maximum lift height. Continue to hold the lift
lever in full raise position for 2–4 s to load the battery.
– Then continue to step 2.
• If: The voltage < 8 V DC.
• If: The resistance ≠ 0 Ω.
– Then continue to step 2.
– Then continue to step 3.
• If: The voltage > 8 V DC.
Step 2: Disconnect the U, V, and W cables from
Access 2. Measure the resistance between the U, V, – Then replace Access 2.
and W cables to the battery negative terminal on Step 2: Connect a DVOM to FU22 (+) at the fuse box
Access 2. and battery negative on Access 2. Turn on the lift truck.
• If: The resistance = 0 Ω. Raise the forks to maximum lift height. Continue to hold
the lift lever in full raise position for 2–4 s to load the
– Then replace the U, V, and W cables.
battery.
• If: The resistance ≠ 0 Ω.
• If: The voltage < 8 V DC.
– Then replace Access 2.
– Then replace the lift truck battery with the correct
Step 3: Measure the resistance between the U, V, voltage, size, and ampere-hour battery.
and W terminals on Access 2 to the battery positive ter-
• If: The voltage > 8 V DC.
minal on Access 2.
– Then repair or replace the wire between FU22
• If: The resistance = 0 Ω.
and CA404-1 on Access 2.
– Then continue to step 4.
• If: The resistance ≠ 0 Ω. Event Code 218
– Then continue to step 5.
Access 2 Detects the KYS Input Voltage is Very
Step 4: Disconnect the U, V, and W cables from High (>100 V)
Access 2. Measure the resistance between U, V, and
W cables to the battery positive terminal on Access 2. This event is logged if there is a short circuit to the
• If: The resistance = 0 Ω. frame in the motor circuits of the lift truck. This event is
also logged if an incorrect or overcharged battery is in-
– Then replace the U, V, and W cables. stalled. The event code clears when the (KYS) input
• If: The resistance ≠ 0 Ω. voltage < 98 V DC.
– Then replace Access 2. Step 1: Connect a DVOM to CA404-1 (+) and battery
Step 5: Disconnect the U, V, and W cables from negative on Access 2. Turn on the lift truck.
Access 2 and the (M3) pump motor terminals. Measure • If: The voltage > 98 V DC.
the resistance between the U to V, U to W, and V to W – Then continue to step 2.
cables.
• If: The voltage < 98 V DC.
• If: The resistance = 0 Ω.
– Then replace Access 2.
– Then replace the U, V, and W cables.

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Step 2: Connect a DVOM to FU22 (+) at the fuse box
and battery negative on Access 2.
• If: The voltage > 98 V DC.
– Then replace the lift truck battery with the correct
voltage, size, and ampere-hour battery.
• If: The voltage < 98 V DC.
– Then repair or replace the wire between FU22
and CA404-1 on Access 2.
Event Code 220
POT6 is Out of Range
Step 1: Turn on the lift truck. Go to the A2.2.6 menu
and watch the voltage displayed when slowly rotating
POT6 from full forward to full backward.
• If: The voltage = 0.37–11.3 V DC when rotating
POT6.
– Then calibrate the POT6 using the C2.1.3 menu.
• If: The voltage ≠ 0.37–11.3 V DC or does not vary
when rotating POT6.
– Then continue to step 2.
Step 2: Connect a DVOM to CA743-1 (+) and
CA743-3 (-) in the armrest.
• If: The voltage = 11.5–12.5 V DC.
– Then continue to step 3.
• If: The voltage ≠ 11.5–12.5 V DC.
– Then continue to step 6.
Step 3: Connect a DVOM to CA743-2 (+) and
CA743-3 (-) in the armrest. Rotate the POT6 from full
forward to full backward.
• If: The voltage = 0.37–11.3 V DC.
– Then continue to step 4.
• If: The voltage ≠ 0.37–11.3 V DC.
– Then replace the POT6.
Step 4: Connect a DVOM to CA708-1 (+) and
CA708-3 (-). Rotate the POT6 from full forward to full
backward.
• If: The voltage = 0.37–11.3 V DC.
– Then continue to step 5.
• If: The voltage ≠ 0.37–11.3 V DC.
– Then repair or replace the wires between JC708-
1 and PC743-2.
Step 5: Connect a DVOM to CA404-20 (+) and
CA404-4 (-). Rotate the POT6 from full forward to full
backward.
• If: The voltage = 0.37–11.3 V DC.
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– Then verify the pin fit of the wire in PC404-20 to
Access 2. If the pin fit is OK, replace Access 2.
• If: The voltage ≠ 0.37–11.3 V DC.
– Then repair or replace the wire between PC404-
20 and PC708-1.
Step 6: Connect a DVOM to CA707-3 (+) and
CA708-3 (-).
• If: The voltage = 11.5–12.5 V DC.
– Then repair or replace the wires between PC404-
3, JC707-3, PC708-3, and PC404-4.
• If: The voltage ≠ 11.5–12.5 V DC.
– Then continue to step 7.
Step 7: Connect a DVOM to CA404-3 (+) and
CA404-4 (-).
• If: The voltage = 11.5–12.5 V DC.
– Then repair or replace the wires between PC404-
3, JC707-3, PC404-20, and PC708-3.
• If: The voltage ≠ 11.5–12.5 V DC.
– Then continue to step 8.
Step 8: Turn off the lift truck. Disconnect the battery.
Disconnect CA404 from Access 2. Remove the wire
from CA404-3. Connect a DVOM to the wire removed
from CA404-3 (+) and the negative lead to battery neg-
ative on Access 2. Connect the battery. Turn on the lift
truck. Record the reading. Move the negative lead to
battery positive on Access 2.
• If: The voltage = 0 V DC.
– Then continue to step 9.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wiring between
CA220-7 on the armrest and CA404-3 on
Access 2.
Step 9: Turn off the lift truck. Disconnect CA404 from
Access 2. Remove the wire from CA404-4. Connect a
DVOM to the wire removed from CA404-4 (+) and the
negative lead to battery negative on Access 2. Con-
nect the battery. Turn on the lift truck. Record the read-
ing. Move the negative lead to battery positive on
Access 2.
• If: The voltage = 0 V DC.
– Then replace Access 2.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wiring between
CA220-9 on the armrest and CA404-4 on
Access 2.
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Event Code 221
POT5 is Out of Range
Step 1: Turn on the lift truck. Go to the A2.2.2 menu
and watch the voltage displayed when slowly rotating
POT5 from full forward to full backward.
• If: The voltage = 0.37–11.3 V DC when rotating
POT5.
– Then calibrate the accessory POT5 using the
C2.1.3 menu.
• If: The voltage ≠ 0.37–11.3 V DC or does not vary
when rotating POT5.
– Then continue to step 2.
Step 2: Connect a DVOM to CA742-1 (+) and
CA742-3 (-) in the armrest.
• If: The voltage = 11.5–12.5 V DC.
– Then continue to step 3.
• If: The voltage ≠ 11.5–12.5 V DC.
– Then continue to step 6.
Step 3: Connect a DVOM to CA742-2 (+) and
CA742-3 (-) in the armrest. Rotate POT5 from full for-
ward to full backward.
• If: The voltage = 0.37–11.3 V DC.
– Then continue to step 4.
• If: The voltage ≠ 0.37–11.3 V DC.
– Then replace the Accessory POT5.
Step 4: Connect a DVOM to CA707-5 (+) and
CA708-3 (-). Rotate POT5 from full forward to full back-
ward.
• If: The voltage = 0.37–11.3 V DC.
– Then continue to step 5.
• If: The voltage ≠ 0.37–11.3 V DC.
– Then repair or replace the wires between JC707-
5 and PC742-2.
Step 5: Connect a DVOM to CA404-7 (+) and
CA404-4 (-). Rotate POT5 from full forward to full back-
ward.
• If: The voltage = 0.37–11.3 V DC.
– Then verify the pin fit of the wire in PC404-7 to
Access 2. If the pin fit is OK, replace Access 2.
• If: The voltage ≠ 0.37–11.3 V DC.
– Then repair or replace the wire between PC404-
7 and PC707-5.
Step 6: Connect a DVOM to CA707-3 (+) and
CA708-3 (-).
• If: The voltage = 11.5–12.5 V DC.
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– Then repair or replace the wires between PC404-
3, JC707-3, PC708-3, and PC404-4.
• If: The voltage ≠ 11.5–12.5 V DC.
– Then continue to step 7.
Step 7: Connect a DVOM to CA404-3 (+) and
CA404-4 (-).
• If: The voltage = 11.5–12.5 V DC.
– Then repair or replace the wires between PC404-
3, JC707-3, PC404-7, and PC708-3.
• If: The voltage ≠ 11.5–12.5 V DC.
– Then continue to step 8.
Step 8: Turn off the lift truck. Disconnect the battery.
Disconnect CA404 from Access 2. Remove the wire
from CA404-3. Connect a DVOM to the wire removed
from CA404-3 (+) and the negative lead to battery neg-
ative on Access 2. Connect the battery. Turn on the lift
truck. Record the reading. Move the negative lead to
battery positive on Access 2.
• If: The voltage = 0 V DC.
– Then continue to step 9.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wiring between
CA220-7 on the armrest and CA404-3 on
Access 2.
Step 9: Turn off the lift truck. Disconnect CA404 from
Access 2. Remove the wire from CA404-4. Connect a
DVOM to the wire removed from CA404-4 (+) and the
negative lead to battery negative on Access 2. Con-
nect the battery. Turn on the lift truck. Record the read-
ing. Move the negative lead to battery positive on
Access 2.
• If: The voltage = 0 V DC.
– Then replace Access 2.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wiring between
CA220-9 on the armrest and CA404-4 on
Access 2.
Event Code 222
POT4 is Out of Range
Step 1: Turn on the lift truck. Go to the A2.2.1 menu
and watch the voltage displayed when slowly rotating
POT4 from full forward to full backward.
• If: The voltage = 0.37–11.3 V DC when rotating
POT4.
– Then calibrate POT4 using the C2.1.3 menu.
• If: The voltage ≠ 0.37–11.3 V DC or does not vary
when rotating POT4.
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– Then continue to step 2.
Step 2: Connect a DVOM to CA741-1 (+) and
CA741-3 (-) in the armrest.
• If: The voltage = 11.5–12.5 V DC.
– Then continue to step 3.
• If: The voltage ≠ 11.5–12.5 V DC.
– Then continue to step 6.
Step 3: Connect a DVOM to CA741-2 (+) and
CA741-3 (-) in the armrest. Rotate POT4 from full for-
ward to full backward.
• If: The voltage = 0.37–11.3 V DC.
– Then continue to step 4.
• If: The voltage ≠ 0.37–11.3 V DC.
– Then replace POT4.
Step 4: Connect a DVOM to CA707-4 (+) and
CA708-3 (-). Rotate POT4 from full forward to full back-
ward.
• If: The voltage = 0.37–11.3 V DC.
– Then continue to step 5.
• If: The voltage ≠ 0.37–11.3 V DC.
– Then repair or replace the wires between JC707-
4 and PC741-2.
Step 5: Connect a DVOM to CA404-9 (+) and
CA404-4 (-). Rotate POT4 from full forward to full back-
ward.
• If: The voltage = 0.37–11.3 V DC.
– Then verify the pin fit of wire in PC404-9 to the
Access 2. If the pin fit is OK, replace Access 2.
• If: The voltage ≠ 0.37–11.3 V DC.
– Then repair or replace the wire between PC404-
9 and PC707-4.
Step 6: Connect a DVOM to CA707-3 (+) and
CA708-3 (-).
• If: The voltage = 11.5–12.5 V DC.
– Then repair or replace the wires between PC404-
3, JC707-3, PC708-3, and PC404-4.
• If: The voltage ≠ 11.5–12.5 V DC.
– Then continue to step 7.
Step 7: Connect a DVOM to CA404-3 (+) and
CA404-4 (-).
• If: The voltage = 11.5–12.5 V DC.
– Then repair or replace the wires between PC404-
3, JC707-3, PC404-9, and PC708-3.
• If: The voltage ≠ 11.5–12.5 V DC.
– Then continue to step 8.
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Step 8: Turn off the lift truck. Disconnect the battery.
Disconnect CA404 from Access 2. Remove the wire
from CA404-3. Connect a DVOM to the wire removed
from CA404-3 (+) and the negative lead to battery neg-
ative on Access 2. Connect the battery. Turn on the lift
truck. Record the reading. Move the negative lead to
battery positive on Access 2.
• If: The voltage = 0 V DC.
– Then continue to step 9.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wiring between
CA220-7 on the armrest and CA404-3 on
Access 2.
Step 9: Turn off the lift truck. Disconnect CA404 from
Access 2. Remove the wire from CA404-4. Connect a
DVOM to the wire removed from CA404-4 (+) and the
negative lead to battery negative on Access 2. Con-
nect the battery. Turn on the lift truck. Record the read-
ing. Move the negative lead to battery positive on
Access 2.
• If: The voltage = 0 V DC.
– Then replace Access 2.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wiring between
CA220-9 on the armrest and CA404-4 on
Access 2.
Event Code 230
Access 2 Detects an ECR4 Event
Step 1: Turn on the lift truck. Go to the A2.2.9 menu.
Request raise and monitor the speed. The correct
range is 800–3,500 rpm.
• If: The range is not 800–3,500 rpm.
– Then continue to step 2.
• If: The range is 800–3,500 rpm.
– Then replace Access 2.
Step 2: Connect a DVOM to CA420-1 (+) and
CA420-2 (-) on the encoder (ECR4).
• If: The voltage = 11.5–12.5 V DC.
– Then continue to step 3.
• If: The voltage ≠ 11.5–12.5 V DC.
– Then continue to step 5.
Step 3: Connect a DVOM to CA420-3 CH A (+) and
CA420-2 (-) on the encoder (ECR4). Request raise.
Record the results. Connect a DVOM to CA420-4 CH
B (+) and CA420-2 (-) on the encoder (ECR4). Request
raise.
Crown 2021 PF28537

• If: The voltage = 5.5–6.5 V DC.
– Then continue to step 4.
• If: The voltage ≠ 5.5–6.5 V DC.
– Then replace ECR4.
Step 4: Connect a DVOM to CA404-5 CH A (+) and
CA404-4 (-) on Access 2. Request raise. Record the
results. Connect a DVOM to CA404-6 CH B (+) and
CA404-4 (-) on Access 2. Request raise.
• If: The voltage = 5.5–6.5 V DC.
– Then replace Access 2.
• If: The voltage ≠ 5.5–6.5 V DC.
– Then repair or replace the wires between CA404-
5, CA404-6 on Access 2 and PC420-3, PC420-4
on the encoder (ECR4).
Step 5: Connect a DVOM to CA404-3 (+) and
CA404-4 (-) on Access 2.
• If: The voltage = 11.5–12.5 V DC.
– Then repair or replace the wires between CA404-
3, CA404-4 on Access 2 and PC420-1, PC420-2
on the encoder (ECR4).
• If: The voltage ≠ 11.5–12.5 V DC.
– Then replace Access 2.
Event Code 231
M3 Encoder Event
Step 1: Follow the Event Code 230 procedures.
Event Code 232
Access 2 Operating Temperature < -25 °C (-13 °F)
This event is logged if the lift truck is left unused for
long periods of time in ambient temperatures < -25 °C
(-13 °F).
Step 1: Turn on the lift truck and go to the A2.2.12
menu.
• If: The temperature < -25 °C (-13 °F).
– Then verify the application. Move the lift truck to
an area where the ambient temperature > -25 °C
(-13 °F). Turn off the lift truck and then turn on the
lift truck.
• If: The temperature > -25 °C (-13 °F).
– Then replace Access 2.
Crown 2021 PF28537
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Event Codes
Event Code 233
Access 2 Operating Temperature <-45 °C (-49 °F)
This event is logged if the lift truck is left unused for
long periods of time in ambient temperatures < -45 °C
(-49 °F). The event code clears when the module tem-
perature = -43 °C (-46 °F).
Step 1: Turn on the lift truck and go to the A2.2.12
menu.
• If: The temperature < -45 °C (-49 °F).
– Then verify the application. Move the lift truck to
an area where the ambient temperature > -45 °C
(-49 °F). Turn off the lift truck and then turn on the
lift truck.
• If: The temperature > -43 °C (-46 °F).
– Then replace Access 2.
Event Code 234
Access 2 Operating Temperature > 85 °C (185 °F)
The lift truck continues to operate. The performance is
reduced to manage the controller thermal limits.
Restricted air flow in the (FAN1) duct also causes
Event Code 234.
Step 1: Turn on the lift truck. Go to the A4.3.1 menu
and press enter to apply power to FAN1.
• If: FAN1 operates.
– Then continue to step 2.
• If: FAN1 does not operate.
– Then follow the Event Code 339 procedures.
Step 2: Go to the A2.2.12 menu.
• If: The temperature ≥ 85 °C (185 °F).
– Then blow out FAN1 air duct with low-pressure
air.
• If: The temperature < 85 °C (185 °F).
– Then turn off the lift truck and then turn on the lift
truck. Replace Access 2 if The event code does
not clear.
Technician Tips: If FAN1 operates during the testing
procedures and the event continues to occur during the
lift truck operation, set the F4.5.1 menu to Always On.
Event Code 235
Access 2 Operating Temperature > 105 °C (221 °F)
The pump motor is disabled. Restricted air flow in
FAN1 duct also causes this event. The event code
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ELECTRICAL SYSTEM
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clears when the module temperature ≤ 103 °C
(218 °F).
Step 1: Turn on the lift truck. Go to the A4.3.1 menu
and press enter to apply power to FAN1.
• If: FAN1 operates.
– Then continue to step 2.
• If: FAN1 does not operate.
– Then follow the Event Code 339 procedures.
Step 2: Go to the A2.2.12 menu.
• If: The temperature ≥ 105 °C (221 °F).
– Then blow out FAN1 air duct with low-pressure
air.
• If: The temperature < 103 °C (218 °F).
– Then turn off the lift truck and then turn on the lift
truck. Replace Access 2 if The event code does
not clear.
Technician Tips: If FAN1 operates during the testing
procedures and the event continues to occur during the
lift truck operation, set the F4.5.1 menu to Always On.
Event Code 236
Access 2 Detects the M3 Temperature > 175 °C
(347 °F)
Step 1: Turn on the lift truck. Go to the A2.2.11 menu
to view the temperature of the pump motor (M3).
• If: The temperature > 175 °C (347 °F).
– Then continue to step 2.
• If: The temperature <175 °C (347 °F).
– Then turn off the lift truck and then turn on the lift
truck. Watch the event code frequency.
• If: No temperature is displayed, or the temperature
≥ 250 °C (482 °F).
– Then continue to step 3.
Step 2: Determine if the lift truck is under extreme
duty cycles or high ambient temperatures.
• If: The lift truck is under extreme duty cycles or high
ambient temperatures.
– Then allow the lift truck to cool. Then continue to
use the lift truck.
• If: The lift truck is not overheating due to the previ-
ous conditions.
– Then follow the Event Code 230 procedures.
Step 3: Connect a DVOM to CA404-16 (+) and
CA404-4 (-) on Access 2. Turn on the lift truck.
• If: The voltage = 0.5–11.5 V DC.
– Then replace Access 2.
• If: The voltage ≠ 0.5–11.5 V DC.
– Then continue to step 4.
Step 4: Turn off the lift truck. Disconnect the battery.
Disconnect PC404 from Access 2. Measure the resis-
tance between PC404-16 (+) and PC404-4 (-).
• If: The resistance = 340–1,630 Ω.
– Then repair or replace the terminals on PC404-
16 and PC404-4.
• If: The resistance ≠ 340–1,630 Ω.
– Then continue to step 5.
Step 5: Disconnect CA419 from the pump motor
(M3). Measure the resistance between JC419-1 (+)
and JC419-3 (-) on the pump motor (M3).
• If: The resistance = 340–1,630 Ω.
– Then repair or replace the wiring between
PC419-1, PC419-3 and PC404-16, PC404-4 on
Access 2.
• If: The resistance ≠ 340–1,630 Ω.
– Then replace the Pump Motor (M3) or the wound
stator assembly.
Event Code 237
Access 2 Detects the M3 Temperature > 180 °C
(356 °F)
Step 1: Turn on the lift truck. Go to the A2.2.11 menu
to view the temperature of the pump motor (M3).
• If: The temperature > 180 °C (356 °F).
– Then continue to step 2.
• If: The temperature < 180 °C (356 °F)
– Then turn off the lift truck and then turn on the lift
truck. Watch the event code frequency.
• If: No temperature is displayed, or the temperature
is > 250 °C (482 °F).
– Then continue to step 3.
Step 2: Determine if the lift truck is under extreme
duty cycles or high ambient temperatures.
• If: The lift truck is under extreme duty cycles or high
ambient temperatures.
– Then allow the motor to cool. Then continue to
use the lift truck.
• If: The lift truck is not overheating due to the previ-
ous conditions.
– Then follow Event Code 230 procedures.
Step 3: Connect a DVOM to CA404-16 (+) and
CA404-4 (-) on Access 2. Turn on the lift truck.
• If: The voltage = 0.5–11.5 V DC.

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– Then replace Access 2. • CA419 from the pump motor (M3)

• If: The voltage ≠ 0.5–11.5 V DC.
• CA420 from ECR4
– Then continue to step 4.
Step 4: Turn off the lift truck. Disconnect the battery. • CA741 from POT4
Disconnect PC404 from Access 2. Measure the resis-
tance between PC404-16 (+) and PC404-4 (-). • CA742 from POT5
• If: The resistance = 340–1,630 Ω.
– Then repair or replace the terminals on PC404- • CA743 from POT6
16 and PC404-4.
• CA707 from the armrest
• If: The resistance ≠ 340–1,630 Ω.
– Then continue to step 5. • CA708 from the armrest
Step 5: Disconnect CA419 from the (M3) pump mo- • If: The voltage = 0 V DC when CA741 is discon-
tor. Measure the resistance between JC419-1 (+) and nected.
JC419-3 (-) on the pump motor (M3).
– Then replace the POT4.
• If: The resistance = 340–1,630 Ω.
• If: The voltage = 0 V DC when CA742 is discon-
– Then repair or replace the wiring between nected.
PC419-1, PC419-3 and PC404-16, PC404-4 on
– Then replace POT5.
Access 2.
• If: The voltage = 0 V DC when CA743 is discon-
• If: The resistance ≠ 340–1,630 Ω.
nected.
– Then replace the Pump Motor (M3) or the wound
– Then replace POT6.
stator assembly.
• If: The voltage = 0 V DC when CA707 or CA708 is
Event Code 238 disconnected.
– Then replace the armrest wiring harness.
Access 2 Detects the M3 Temperature Sensor is • If: The voltage = 0 V DC when CA419 is discon-
Out of Range nected.
Step 1: Follow the Event Code 237 procedures. – Then replace the pump motor (M3) or the wound
stator assembly.
Event Code 240 • If: The voltage = 0 V DC when CA420 is discon-
Access 2 Detects the 12 V Power Supply Negative nected.
is Out of Range – Then replace ECR4.
Step 1: Connect a DVOM to CA404-3 (+) and • If: The voltage ≠ 0 V DC.
CA404-4 (-) on Access 2. Turn on the lift truck. – Then replace the main wiring harness.
• If: The voltage = 11.5–12.5 V DC.
– Then replace Access 2. Event Code 241
• If: The voltage ≠ 11.5–12.5 V DC. Access 2 Detects the 12 V Power Supply Positive is
– Then continue to step 2. Out of Range
Step 2: Connect a DVOM to CA404-4 (+) and battery Step 1: Connect a DVOM to CA404-3 (+) and
negative (-) on Access 2. CA404-4 (-) on Access 2. Turn on the lift truck.
• If: The voltage = 0 V DC. • If: The voltage = 11.5–12.5 V DC.
– Then replace Access 2. – Then replace Access 2.
• If: The voltage ≠ 0 V DC. • If: The voltage ≠ 11.5–12.5 V DC.
– Then continue to step 3. – Then continue to step 2.
Step 3: Connect a DVOM to CA404-4 (+) and battery Step 2: Connect a DVOM to CA404-3 (+) and
negative (-) on Access 2. Disconnect the following con- CA404-4 (-) on Access 2. Disconnect CA420 from
nectors one at a time and in the order the connectors ECR4.
are listed: • If: The voltage = 11.5–12.5 V DC.

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– Then replace ECR4. – Then continue to step 4.

• If: The voltage ≠ 11.5–12.5 V DC.
– Then continue to step 3.
Step 3: Connect a DVOM to CA404-3 (+) and
CA404-4 (-) on Access 2. Disconnect the following
connectors one at a time and in the order the connec-
tors are listed:
• CA741 from the POT4
• CA742 from POT5
• CA743 from POT6
• CA707 from the armrest harness
• CA708 from the armrest harness
• If: The voltage = 11.5–12.5 V DC when CA741 is
disconnected.
– Then replace the POT4.
• If: The voltage = 11.5–12.5 V DC when CA742 is
disconnected.
– Then replace POT5.
• If: The voltage = 11.5–12.5 V DC when CA743 is
disconnected.
– Then replace POT6.
• If: The voltage = 11.5–12.5 V DC when CA707 or
CA708 is disconnected.
– Then replace the armrest wiring harness.
• If: The voltage ≠ 11.5–12.5 V DC.
– Then replace the main harness.
Event Code 250
Access 2 Detects an Over Voltage Condition at the
KYS Input
This event is logged if there is a high resistance or an
open circuit in the key switch input to Access 2.
Step 1: Turn on the lift truck. Go to the A2.2.13 menu.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 2.
• If: The voltage = 33–39 V DC.
– Then replace Access 2.
Step 2: Connect a DVOM to CA404-1 (+) and battery
negative on Access 2.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
Step 3: Connect a DVOM to FU22 (+) in the fuse box
and battery negative on Access 2.
• If: The voltage ≠ 33–39 V DC.
– Then replace FU22.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wire between CA404-
1 on Access 2 and FU22.
Step 4: Turn off the lift truck. Disconnect the battery.
Disconnect CA404 from Access 2. Remove the wire
from CA404-1. Inspect the wire terminal for corrosion
or damage.
• If: Wire terminal is corroded or damaged.
– Then repair or replace the wire terminal.
• If: Wire terminal is not corroded or damaged.
– Then replace Access 2.
Event Code 251
Access 2 Detects High Current in the SPL Circuit
Step 1: Connect a DVOM to the terminals of the so-
lenoid (SPL). Turn on the lift truck. Go to the A4.2.1
menu and press enter to apply power to the solenoid
(SPL).
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 2.
Step 2: Disconnect the wires from the solenoid
(SPL). Connect a DVOM to the wires removed from the
solenoid (SPL). Go to the A4.2.1 menu and press enter
to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the SPL coil.
Step 3: Disconnect CA631. Connect a DVOM to
JC631-12 (+) and JC631-1 (-). Go to the A4.2.1 menu
and press enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between PC631-1,
PC631-12, and the SPL coil.
Step 4: Connect a DVOM to CA404-2 (+) and battery
negative on Access 2.
• If: The voltage ≠ 0 V DC.

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– Then repair or replace the wire between CA404-
2 on Access 2 and JC631-1.
• If: The voltage = 0 V DC.
– Then replace Access 2.
Event Code 252
Access 2 Detects an Open Circuit in the SPL Cir-
cuit
Step 1: Connect a DVOM to the terminals of the so-
lenoid (SPL). Turn on the lift truck. Go to the A4.2.1
menu and press enter to apply power to the solenoid
(SPL).
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 2.
Step 2: Disconnect the wires from the SPL coil. Con-
nect a DVOM to the wires removed from the SPL. Go
to the A4.2.1 menu and press enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the Solenoid Proportional Lowering
(SPL).
Step 3: Connect a DVOM to CA631-12 (+) and
CA631-1 (-). Go to the A4.2.1 menu and press enter to
apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between PC631-1,
PC631-12, and SPL.
Step 4: Connect a DVOM to FU22 (+) and CA404-2
(-) on Access 2. Go to the A4.2.1 menu and press enter
to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 5.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wire between CA404-
2 on Access 2 and CA631-1.
Step 5: Connect a DVOM to FU22 (+) and battery
negative on Access 2.
• If: The voltage ≠ 33–39 V DC.
– Then repair or replace the wires between FU22
and CA631-12.
• If: The voltage = 33–39 V DC.
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Event Codes
– Then replace Access 2.
Event Code 253
Access 2 Detects a Short Circuit in the SPL Circuit
Step 1: Follow the Event Code 251 procedures.
Event Code 254
Access 2 Detects High Current in the SPA2A Cir-
cuit
Step 1: Connect a DVOM to CA637-1 (+) and
CA637-2 (-). Turn on the lift truck. Go to the A4.2.3
menu and press enter to apply power to the solenoid
(SPA2A).
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 2.
Step 2: Disconnect CA637 from the solenoid
(SPA2A). Connect a DVOM to the PC637-1 (+) and
PC637-2 (-). Go to the A4.2.3 menu and press enter to
apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the Proportional Relief Valve Ac-
cessories (SPA2A).
Step 3: Disconnect CA619. Connect a DVOM to
JC619-1 (+) and JC619-3 (-). Go to the A4.2.3 menu
and press enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between PC619-3,
PC619-1, PC637-2, and PC637-1.
Step 4: Connect a DVOM to CA404-18 (+) and bat-
tery negative on Access 2.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wire between CA404-
18 on Access 2 and JC619-3.
• If: The voltage = 0 V DC.
– Then replace Access 2.
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Event Code 255
Access 2 Detects an Open Circuit in the SPA2A Cir-
cuit
Step 1: Connect a DVOM to CA637-1 (+) and
CA637-2 (-). Turn on the lift truck. Go to the A4.2.3
menu and press enter to apply power to the solenoid
(SPA2A).
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage =18–20 V DC.
– Then replace Access 2.
Step 2: Disconnect CA637 from the solenoid
(SPA2A). Connect a DVOM to JC619-1 (+) and JC619-
3 (-). Go to the A4.2.3 menu and press enter to apply
power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the Proportional Relief Valve Ac-
cessories (SPA2A).
Step 3: Disconnect CA619. Connect a DVOM to
PC619-1 (+) and PC619-3 (-). Go to the A4.2.3 menu
and press enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between PC619-3,
PC619-1, PC637-2, and PC637-1.
Step 4: Connect a DVOM to FU22 (+) and CA404-18
(-) on Access 2. Go to the A4.2.3 menu and press enter
to apply.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 5.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wire between CA404-
18 on Access 2 and CA619-3.
Step 5: Connect a DVOM to FU22 (+) and battery
negative on Access 2.
• If: The voltage ≠ 33–39 V DC.
– Then repair or replace the wires between FU22
and CA619-1.
• If: The voltage = 33–39 V DC.
– Then replace Access 2.
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Event Code 256
Access 2 Detects a Short Circuit in the SPA2A Cir-
cuit
Step 1: Follow the Event Code 254 procedures.
Event Code 257
Access 2 Detects High Current in the SPA2B Cir-
cuit
Step 1: Connect a DVOM to CA638-1 (+) and
CA638-2 (-). Turn on the lift truck. Go to the A4.2.3
menu and press enter to apply power to the solenoid
(SPA2B).
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 2.
Step 2: Disconnect CA638 from the solenoid
(SPA2B). Connect a DVOM to the PC638-1 (+) and
PC638-2 (-). Go to the A4.2.3 menu and press enter to
apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace SPA2B.
Step 3: Disconnect CA619. Connect a DVOM to
JC619-1 (+) and JC619-2 (-). Go to the A4.2.3 menu
and press enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between PC619-2,
PC619-1, PC638-2, and PC638-1.
Step 4: Connect a DVOM to CA404-21 (+) and bat-
tery negative on Access 2.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wire between CA404-
21 on Access 2 and JC619-2.
• If: The voltage = 0 V DC.
– Then replace Access 2.
Event Code 258
Access 2 Detects an Open Circuit in the SPA2B Cir-
cuit.
Step 1: Connect a DVOM to CA638-1 (+) and
CA638-2 (-). Turn on the lift truck. Go to the A4.2.3
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menu and press enter to apply power to the solenoid
(SPA2B).
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage =18–20 V DC.
– Then replace Access 2.
Step 2: Disconnect CA638 from the solenoid
(SPA2B). Connect a DVOM to JC619-1 (+) and JC619-
2 (-). Go to the A4.2.3 menu and press enter to apply
power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the Proportional Relief Valve Ac-
cessories (SPA2B).
Step 3: Disconnect CA619. Connect a DVOM to
PC619-1 (+) and PC619-2 (-). Go to the A4.2.3 menu
and press enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between PC619-2,
PC619-1, PC638-2, and PC638-1.
Step 4: Connect a DVOM to FU22 (+) and CA404-21
(-) on Access 2. Go to the A4.2.3 menu and press enter
to apply.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 5.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wire between CA404-
21 on Access 2 and CA619-2.
Step 5: Connect a DVOM to FU22 (+) and battery
negative on Access 2.
• If: The voltage ≠ 33–39 V DC.
– Then repair or replace the wires between FU22
and CA619-1.
• If: The voltage = 33–39 V DC.
– Then replace Access 2.
Event Code 259
Access 2 Detects a Short Circuit in the SPA2B Cir-
cuit
Step 1: Follow the Event Code 257 procedures.
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Event Codes
Event Code 260
Access 2 Detects High Current in the SVA2B Cir-
cuit
Step 1: Connect a DVOM to the terminals of SVA2B.
Turn on the lift truck. Go to the A4.2.4 and press enter
to apply power to SVA2B.
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage =18–20 V DC.
– Then replace Access 2.
Step 2: Disconnect the wires from SVA2B. Connect a
DVOM to the wires removed from SVA2B. Go to the
A4.2.4 menu and press enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace SVA2B.
Step 3: Disconnect CA610. Connect a DVOM to
JC610-12 (+) and JC610-8 (-). Go to the A4.2.4 menu
and press enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between PC610-8,
PC610-12, and SVA2B.
Step 4: Connect a DVOM to CA404-22 (+) and bat-
tery negative on Access 2.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wire between CA404-
22 on Access 2 and JC610-8.
• If: The voltage = 0 V DC.
– Then replace Access 2.
Event Code 261
Access 2 Detects an Open Circuit in the SVA2B Cir-
cuit
Step 1: Connect a DVOM to the terminals of SVA2B.
Turn on the lift truck. Go to the A4.2.4 menu and press
enter to apply power.
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 2.
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Step 2: Disconnect the wires from SVA2B. Connect a
DVOM to the wires removed from SVA2B. Go to the
A4.2.4 menu and press enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace SVA2B.
Step 3: Connect a DVOM to CA610-12 (+) and
CA610-8 (-). Go to the A4.2.4 menu and press enter to
apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between PC610-8,
PC610-12, and SVA2B.
Step 4: Connect a DVOM to FU22 (+) and CA404-22
(-) on Access 2. Go to the A4.2.4 menu and press enter
to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 5.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wire between CA404-
22 on Access 2 and CA610-8.
Step 5: Connect a DVOM to FU22 (+) and battery
negative on Access 2.
• If: The voltage ≠ 33–39 V DC.
– Then repair or replace the wires between FU22
and CA610-12.
• If: The voltage = 33–39 V DC.
– Then replace Access 2.
Event Code 262
Access 2 Detects a Short Circuit in the SVA2B Cir-
cuit
Step 1: Follow the Event Code 260 procedures.
Event Code 263
Access 2 Detects High Current in the SVA3 Circuit
Step 1: Connect a DVOM to the terminals of solenoid
(SVA3). Turn on the lift truck. Go to the A4.2.8 menu
and press enter to apply power.
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 2.
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Step 2: Disconnect the wires from solenoid (SVA3).
Connect a DVOM to the wires removed from solenoid
(SVA3). Go to the A4.2.8 menu and press enter to ap-
ply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace SVA3.
Step 3: Disconnect CA625. Connect a DVOM to
PC625-1 (+) and PC625-2 (-). Go to the A4.2.8 menu
and press enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between JC625-1,
JC625-2, and SVA3.
Step 4: Connect a DVOM to CA404-8 (+) and battery
negative on Access 2.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wire between CA404-
8 on Access 2 and PC625-2.
• If: The voltage = 0 V DC.
– Then replace Access 2.
Event Code 300
Access 3™ Internal Event
Step 1: Update the lift truck software.
• If: The event still exists.
– Then replace Access 3™.
Event Code 301
There is no CAN Communication Between
Access 3™ and Access 1
Technician Tips: This event occurs when the lift truck
is turned on, during standby ([C LINE] is open), or
during the operation of the lift truck.
Step 1: Check for key switch power to Access 1 and
Access 3™. Connect a DVOM to CA110-17 (+) and
CA110-4 (-) on Access 1. Turn on the lift truck.
• If: The voltage = 33–39 V DC.
– Then continue to step 2.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 7.
Step 2: Connect a DVOM to CA310-3 (+) and battery
negative on Access 3™.
• If: The voltage = 33–39 V DC.
Crown 2021 PF28537

– Then continue to step 3.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 6.
Step 3: Connect a DVOM to CA310-30 (+) (CAN L)
and battery negative on Access 3™. Measure and re-
cord the voltage. Connect a DVOM to CA310-31 (+)
(CAN H) and battery negative on Access 3™.
• If: The voltage = 1.5–2.5 V DC for (CAN L) and 2.3–
3.5 V DC for (CAN H).
– Then replace Access 3™.
• If: The voltage ≠ 1.5–2.5 V DC for (CAN L) and 2.3–
3.5 V DC for (CAN H).
– Then continue to step 4.
Step 4: Turn off the lift truck. Measure the resistance
of the CAN circuit. Connect a DVOM to CA310-30
(CAN L) and CA310-31 (CAN H) on Access 3™.
• If: The resistance is 58–62 Ω.
– Then replace Access 1.
• If: The resistance is not 58–62 Ω.
– Then continue to step 5.
Step 5: Measure the resistance of the CAN wires be-
tween Access 3™ and Access 1. Connect a DVOM to
CA310-30 (+) (CAN L) on Access 3™ and CA110-18 (-
) (CAN L) on Access 1. Measure and record the resis-
tance. Connect a DVOM to CA310-31 (+) (CAN H) on
Access 3™ and CA110-19 (-) (CAN H) on Access 1.
• If: The resistance = 0 Ω.
– Then replace Access 3™.
• If: The resistance ≠ 0 Ω.
– Then replace the main wiring harness.
Step 6: Connect a DVOM to wire 29043 on FU23 (+)
at the fuse box and battery negative on Access 3™.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wire between FU23
and CA310-3 on Access 3™.
• If: The voltage ≠ 33–39 V DC.
– Then replace FU23.
Step 7: Connect a DVOM to wire 29041 on FU21 (+)
at the fuse box and CA110-4 (-) on Access 1.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wire between FU21
and CA110-17 on Access 1.
• If: The voltage ≠ 33–39 V DC
– Then continue to step 8.
Step 8: Connect a DVOM to wire 29093 (+) and wire
5013 (-) on the C KEY relay.
• If: The voltage = 33–39 V DC.
Crown 2021 PF28537
ELECTRICAL SYSTEM
Event Codes
– Then replace FU21.
• If: The voltage ≠ 33–39 V DC.
– Then replace the C KEY relay.
Event Code 302
Access 3™ Software Compatibility
Step 1: Install the newest software into all lift truck
modules.
• If: Access 3™ does not let you install the new soft-
ware.
– Then replace Access 3™.
Event Code 303
Access 3™ Voltage is Too Low When the C LINE
Contactor is Closed
Step 1: Connect a DVOM to the +B terminal (+) and
the -B terminal (-) on Access 3™.
• If: The voltage = 35–38 V DC.
– Then replace Access 3™.
• If: The voltage ≠ 35–38 V DC.
– Then continue to step 2.
Step 2: Connect a DVOM to the +BF terminal (+) and
the -B terminal (-) on Access 3™.
• If: The voltage = 35–38 V DC.
– Then replace FU1.
• If: The voltage ≠ 35–38 V DC.
– Then continue to step 3.
Step 3: Connect a DVOM to the (C LINE) contactor
terminal connected to FU1 (+) and battery negative on
Access 3™.
• If: The voltage = 35–38 V DC.
– Then replace the cable between the (C LINE)
contactor and FU1.
• If: The voltage ≠ 35–38 V DC.
– Then replace the (C LINE) contactor tips or con-
tactor assembly.
Event Code 304
Access 3™ Detects an Issue with the EEPROM
Memory
The lift truck parameters revert to default when this
event is logged. The lift truck operates using the default
parameters.
Step 1: Turn off the lift truck and then turn on the lift
truck.
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• If: The event code clears
– Then verify the Performance and Features Menu
settings. Return the lift truck to service.
• If: The event code does not clear.
– Then use the Utilities Menu U4 Clear EEPROM
to clear the EEPROM. Replace Access 3™ if the
event code returns.
Technician Tips: If the lift truck operates, the event
code could be a random nuisance code. Monitor the
code frequency. If the frequency gradually increases
for no apparent reason, replace Access 3™.
Event Code 305
Access 3™ Detects an Undervoltage Condition at
the KYS Input
Step 1: Connect a DVOM to CA310-3 (+) and battery
negative on Access 3™.
• If: The voltage = 35–38 V DC.
– Then replace Access 3™.
• If: The voltage ≠ 35–38 V DC.
– Then continue to step 2.
Step 2: Connect a DVOM to wire 29043 on FU23 (+)
at the fuse box and battery negative on Access 3™.
• If: The voltage = 35–38 V DC.
– Then repair or replace the wire between FU23
and CA310-3 on Access 3™.
• If: The voltage ≠ 35–38 V DC.
– Then continue to step 3.
Step 3: Connect a DVOM to wire 29033 on FU23 (+)
at the fuse box and battery negative on Access 3™.
• If: The voltage = 35–38 V DC.
– Then replace FU23.
• If: The voltage ≠ 35–38 V DC.
– Then continue to step 4.
Step 4: Connect a DVOM to wire 29093 (+) on the (C
KEY) contactor and battery negative on Access 3™.
• If: The voltage = 35–38 V DC.
– Then replace the wire between the (C KEY) con-
tactor and FU23.
• If: The voltage ≠ 35–38 V DC.
– Then replace the (C KEY) contactor tips or con-
tactor assembly.
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Event Code 306
Access 3™ Detects High Current in the General
Purpose Driver Circuit
Step 1: Disconnect the wires from the (C LINE) con-
tactor coil. Turn on the lift truck.
• If: The event code changes.
– Then continue to Event Code 332.
• If: The event code does not change.
– Then continue to step 2.
Step 2: Turn off the lift truck. Disconnect the wires
from (FAN1). Turn on the lift truck.
• If: The event code changes.
– Then continue to Event Code 338.
• If: The event code does not change.
– Then continue to step 3.
Step 3: Turn off the lift truck. Disconnect the wires
from (ALM2). Turn on the lift truck.
• If: The event code changes.
– Then continue to Event Code 334.
• If: The event code does not change.
– Then replace Access 3™.
Event Code 307
Access 3™ Module Temperature is Out of Range
Step 1: Follow the Event Code 308 procedures.
Event Code 308
Access 3™ Module Temperature is Out of Range
The lift truck continues to operate. The performance is
reduced to manage the controller thermal limits. Re-
stricted air flow in the (FAN1) duct causes this event.
Step 1: Turn on the lift truck. Go to the A4.3.1 menu
and press enter to apply power to FAN1.
• If: The FAN1 operates.
– Then continue to step 2.
• If: FAN1 does not operate.
– Then follow the Event Code 339 procedures.
Step 2: Go to the A2.3.20 menu to view the
Access 3™ module temperature.
• If: The temperature ≥ 75 °C (167 °F).
– Then blow out FAN1 air duct with low-pressure
air.
• If: The temperature < 75 °C (167 °F).
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– Then turn off the lift truck and then turn on the lift
truck. Replace Access 3™ if The event code
does not clear.
Technician Tips: If FAN1 operates and the event code
continues to occur during the lift truck operation, Set
the F4.5.1 menu to Always On.
Event Code 310
Access 3™ Detects a Short Circuit in the M1 Circuit
Step 1: Check the power cable connections at
Access 3™ and the (M1) traction motor power cables
for short circuits. Disconnect the Battery. Measure the
resistance between the UM, VM, and WM terminals on
Access 3™ to the B-terminal on Access 3™.
• If: The resistance = 0 Ω.
– Then continue to step 2.
• If: The resistance ≠ 0 Ω.
– Then continue to step 3.
Step 2: Disconnect the UM, VM, and WM cables
from Access 3™. Measure the resistance between the
UM, VM, and WM cables to the battery negative termi-
nal on Access 3™.
• If: The resistance = 0 Ω.
– Then replace the UM, VM, and WM cables.
• If: The resistance ≠ 0 Ω.
– Then replace Access 3™.
Step 3: Measure the resistance between the UM,
VM, and WM terminals on Access 3™ to the battery
positive terminal on Access 3™.
• If: The resistance = 0 Ω.
– Then continue to step 4.
• If: The resistance ≠ 0 Ω.
– Then continue to step 5.
Step 4: Disconnect the UM, VM, and WM cables
from Access 3™. Measure the resistance between
UM, VM, and WM cables to the battery positive termi-
nal on Access 3™.
• If: The resistance = 0 Ω.
– Then replace the UM, VM, and WM cables.
• If: The resistance ≠ 0 Ω.
– Then replace Access 3™.
Step 5: Disconnect the UM, VM, and WM cables
from Access 3™ and the (M1) traction motor terminals.
Measure the resistance between the UM to VM, UM to
WM, and VM to WM cables.
• If: The resistance = 0 Ω.
– Then replace the UM, VM, and WM cables.
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ELECTRICAL SYSTEM
Event Codes
• If: The resistance ≠ 0 Ω.
– Then replace the (M1) traction motor.
Event Code 311
Access 3™ Detects the M1 Rotor is Stalled
Step 1: Use a lifting device on the lift truck to keep the
drive tires off the floor. Use hardwood blocks to support
the lift truck. See the SAFETY / Control of Hazardous
Energy / Lifting and Blocking section.
Step 2: Release the parking brakes (BRK1 and
BRK2). See the SAFETY / Control of Hazardous En-
ergy / Brake Release section.
Step 3: Turn the right drive tire manually to make
sure that the M1 is not locked.
• If: The (M1) traction motor does not turn freely.
– Then check for issues that are internal to (M1)
traction motor or the drive unit. Make the neces-
sary repairs or replacements.
• If: The (M1) traction motor turns freely.
– Then continue to step 4.
Step 4: Check the power cable connections at
Access 3™ and the (M1) traction power cables for
short circuits. Make sure that the power cables are con-
nected to the correct terminals on the (M1) traction mo-
tor and Access 3™.
• If: The power cable connections are loose, have
short circuits, or are not on the correct terminals.
– Then make the necessary repairs or replace-
ments.
• If: The power cable connections are tight, do not
have short circuits, and are on the correct terminals.
– Then continue to step 5.
Step 5: Disconnect the U, V, and W cables from the
(M1) traction motor. Check the continuity of the U, V,
and W cables from Access 3™ to the (M1) traction mo-
tor.
• If: There is no continuity.
– Then make the necessary repairs or replace-
ments.
• If: The continuity is correct.
– Then continue to step 6.
Step 6: Connect a DVOM to CA626-1 (+) and
CA626-4 (-) on ECR1. Turn on the lift truck.
• If: The voltage = 11.5–12.5 V DC.
– Then continue to step 7.
• If: The voltage ≠ 11.5–12.5 V DC.
– Then continue to step 9.
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Step 7: Connect a DVOM to CA626-3 CH A (+) and
CA626-4 (-) on ECR1. Turn the right drive tire manu-
ally. Record the results. Connect a DVOM to CA626-2
CH B (+) and CA626-4 (-) on ECR1. Turn the right drive
tire manually.
• If: The voltage = 5.5–6.5 V DC.
– Then continue to step 8.
• If: The voltage ≠ 5.5–6.5 V DC.
– Then replace ECR1.
Step 8: Connect a DVOM to CA310-9 CH A (+) and
CA310-15 (-) on Access 3™. Turn the right drive tire
manually. Record the results. Connect a DVOM to
CA310-20 CH B (+) and CA310-15 (-) on Access 3™.
Turn the right drive tire manually.
• If: The voltage = 5.5–6.5 V DC.
– Then replace Access 3™.
• If: The voltage ≠ 5.5–6.5 V DC.
– Then repair or replace the wires between CA310
on Access 3™ on PC626 on ECR1.
Step 9: Connect a DVOM to CA310-4 (+) and
CA310-15 (-) on Access 3™.
• If: The voltage = 11.5–12.5 V DC.
– Then repair or replace the wires on CA310 on
Access 3™ and PC626 on ECR1.
• If: The voltage ≠ 11.5–12.5 V DC.
– Then replace Access 3™.
Event Code 312
Access 3™ Detects an ECR1 event
This event code is logged when ECR1 counts change
abruptly.
Step 1: Use a lifting device on the lift truck to keep the
drive tires off the floor. Use hardwood blocks to support
the lift truck. See the SAFETY / Control of Hazardous
Energy / Lifting and Blocking section. Turn on the lift
truck. Straighten the steered wheels and go to the
A2.3.16 menu to view ECR1 rpm. Select forward on the
direction selector and press the accelerator pedal.
• If: The revolutions = 0 rpm.
– Then continue to step 2.
• If: The rpm increases as the pedal is pressed.
– Then replace Access 3™.
Step 2: Connect a DVOM to CA626-1 (+) and
CA626-4 (-) on ECR1.
• If: The voltage = 11.5–12.5 V DC.
– Then continue to step 3.
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• If: The voltage ≠ 11.5–12.5 V DC.
– Then continue to step 5.
Step 3: Connect a DVOM to CA626-3 CH A (+) and
CA626-4 (-) on ECR1. Select forward on the direction
selector and press the accelerator pedal. Record the
results. Connect a DVOM to CA626-2 CH B (+) and
CA626-4 (-) on ECR1. Select forward on the direction
selector and press the accelerator pedal.
• If: The voltage = 5.5–6.5 V DC.
– Then continue to step 4.
• If: The voltage ≠ 5.5–6.5 V DC.
– Then replace ECR1.
Step 4: Connect a DVOM to CA310-9 CH A (+) and
CA310-15 (-) on Access 3™. Select forward on the di-
rection selector and press the accelerator pedal. Re-
cord the results. Connect a DVOM to CA310-20 CH B
(+) and CA310-15 (-) on Access 3™. Select forward on
the direction selector and press the accelerator pedal.
• If: The voltage = 5.5–6.5 V DC.
– Then replace Access 3™.
• If: The voltage ≠ 5.5–6.5 V DC.
– Then repair or replace the wires between CA310
on Access 3™ and PC626 on ECR1.
Step 5: Connect a DVOM to CA310-4 (+) and
CA310-15 (-) on Access 3™.
• If: The voltage = 11.5–12.5 V DC.
– Then repair or replace the wires between CA310
on Access 3™ and PC626 on ECR1.
• If: The voltage ≠ 11.5–12.5 V DC.
– Then replace Access 3™.
Event Code 313
Access 3™ Detects M1 Is Shorted
Step 1: Follow the Event Code 310 procedures.
Event Code 314
Access 3™ Detects an ECR1 Speed Feedback
event
Step 1: Use a lifting device on the lift truck to keep the
drive tires off the floor. Use hardwood blocks to support
the lift truck. See the SAFETY / Control of Hazardous
Energy / Lifting and Blocking section.
Step 2: Release the parking brakes (BRK1 and
BRK2). See the SAFETY / Control of Hazardous En-
ergy / Brake Release section.
Step 3: Connect a DVOM to CA626-1 (+) and
CA626-4 (-) on ECR1. Turn on the lift truck.
Crown 2021 PF28537

• If: The voltage = 11.5–12.5 V DC.
– Then continue to step 4.
• If: The voltage ≠ 11.5–12.5 V DC.
– Then continue to step 6.
Step 4: Connect a DVOM to CA626-3 CH A (+) and
CA626-4 (-) on ECR1. Turn the right drive tire manu-
ally. Record the results. Connect a DVOM to CA626-2
CH B (+) and CA626-4 (-) on ECR1. Turn the right drive
tire manually.
• If: The voltage = 5.5–6.5 V DC.
– Then continue to step 5.
• If: The voltage ≠ 5.5–6.5 V DC.
– Then replace ECR1.
Step 5: Connect a DVOM to CA310-9 CH A (+) and
CA310-15 (-) on Access 3™. Turn the right drive tire
manually. Record the results. Connect a DVOM to
CA310-20 CH B (+) and CA310-15 (-) on Access 3™.
Turn the right drive tire manually.
• If: The voltage = 5.5–6.5 V DC.
– Then replace Access 3™.
• If: The voltage ≠ 5.5–6.5 V DC.
– Then repair or replace the wires between CA310
on Access 3™ and PC626 on ECR1.
Step 6: Connect a DVOM to CA310-4 (+) and
CA310-15 (-) on Access 3™.
• If: The voltage = 11.5–12.5 V DC.
– Then repair or replace the wires between CA310
on Access 3™ and PC626 on ECR1.
• If: The voltage ≠ 11.5–12.5 V DC.
– Then replace Access 3™.
Event Code 315
Access 3™ Detects the M1 Temperature is Out of
Range
Step 1: Turn on the lift truck. Go to the A2.3.18 menu
to view the temperature of M1.
• If: No temperature is displayed, or the temperature
is > 250 °C (482 °F).
– Then continue to step 2.
• If: The temperature < 170 °C (338 °F).
– Then turn off the lift truck and then turn on the lift
truck. Monitor the event code frequency. If the
frequency gradually increases for no apparent
reason, replace Access 3™.
Step 2: Connect a DVOM to CA310-32 (+) and
CA310-15 (-) on Access 3™.
• If: The voltage = 0.5–11.5 V DC.
Crown 2021 PF28537
ELECTRICAL SYSTEM
Event Codes
– Then replace Access 3™.
• If: The voltage ≠ 0.5–11.5 V DC.
– Then continue to step 3.
Step 3: Turn off the lift truck. Disconnect the battery.
Disconnect a PC310 from Access 3™. Measure the re-
sistance between PC310-32 (+) and PC310-15 (-).
• If: The resistance = 340–1,630 Ω.
– Then repair or replace the terminal on PC310-32.
• If: The resistance ≠ 340–1,630 Ω.
– Then continue to step 4.
Step 4: Disconnect a CA624 from the (M1) traction
motor. Measure the resistance between JC624-1 (+)
and JC624-3 (-) on the (M1) traction motor. Measure
the resistance between JC624-1 (+) and JC624-3 (-)
on the (M1) traction motor.
• If: The resistance = 340–1,630 Ω.
– Then repair or replace the wiring between
PC624-1, PC624-3 and PC310-32, PC310-15.
• If: The resistance ≠ 340–1,630 Ω.
– Then replace the (M1) traction motor or the
wound stator assembly.
Event Code 316
Access 3™ Detects M1 Temperature is High
Step 1: Turn on the lift truck. Go to the A2.3.18 menu
to view the temperature of the (M1) traction motor.
• If: The temperature is < 180 °C (356 °F).
– Then turn off the lift truck and then turn on the lift
truck. Monitor the event code frequency.
• If: The temperature is 170–180 °C (338–356 °F).
– Then continue to step 2.
Step 2: Determine if the lift truck is under extreme
duty cycles or high ambient temperatures.
• If: The lift truck is under extreme duty cycles or high
ambient temperatures.
– Then continue to use the lift truck. If extreme duty
cycles or high ambient temperatures are not nor-
mal for the application, consider installing a fan in
the traction motor compartment.
• If: The lift truck does not overheat due to the pre-
ceding conditions.
– Then continue to step 3.
Step 3: Turn on the lift truck. Go to A2.3.16 menu to
view the ECR1 rpm. Choose a travel direction and
monitor the ECR1 counts. Incorrect ECR1 feedback
causes M1 to overheat.
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• If: ECR1 counts dramatically vary with constant lift Step 5: Disconnect the US, VS, and WS cables from
truck movement. Access 3™ and the M2 motor terminals. Measure the
– Then replace ECR1. resistance between the US to VS, US to WS, and VS
to WS cables.
• If: ECR1 counts properly.
• If: The resistance = 0 Ω.
– Then check the wires between Access 3™ and
ECR1. Replace Access 3™ if the wiring is OK. – Then replace the US, VS, and WS cables.
• If: The resistance ≠ 0 Ω.
Event Code 317 – Then replace the (M2) traction motor.
Access 3™ Detects M1 Overload
Event Code 321
Step 1: Follow the Event Code 314 procedures.
Access 3™ Detects the M2 Rotor is Stalled
Event Code 320 Step 1: Use a lifting device to lift the lift truck to keep
the drive tires off the floor. Use hardwood blocks to sup-
Access 3™ Detects a Short Circuit in the M2 Circuit port the lift truck. See the SAFETY / Control of Hazard-
Step 1: Check the power cable connections at Ac- ous Energy / Lifting and Blocking section.
cess 3™ and the (M2) traction motor power cables for Step 2: Release BRK1 and BRK2. See the SAFETY
short circuits. Disconnect the battery. Measure the re- / Control of Hazardous Energy / Brake Release sec-
sistance between the US, VS, and WS terminals on Ac- tion.
cess 3™ to the battery negative terminal on Access
3™. Step 3: Turn the left drive tire manually to make sure
that the M2 is not locked.
• If: The resistance = 0 Ω.
• If: The (M2) traction motor does not turn freely.
– Then continue to step 2.
– Then check for issues that are internal to the (M2)
• If: The resistance ≠ 0 Ω. traction motor or the drive unit. Make the neces-
– –Then continue to step 3. sary repairs or replacements.
Step 2: Disconnect the US, VS, and WS cables from • If: The (M2) traction motor turns freely.
Access 3™. Measure the resistance between the US, – Then continue to step 4.
VS, and WS cables to the battery negative terminal on
Access 3™. Step 4: Check the power cable connections at
Access 3™ and the (M2) traction motor power cables
• If: The resistance = 0 Ω. for short circuits. Make sure that the power cables are
– Then replace the US, VS, and WS cables. connected to the correct terminals on the (M2) and
• If: The resistance ≠ 0 Ω. Access 3™.
– Then replace Access 3™. • If: The power cable connections are loose, have
Step 3: Measure the resistance between the US, VS, short circuits, or are not on the correct terminals.
and WS terminals on Access 3™ to the battery positive – Then make the necessary repairs or replace-
terminal on Access 3™. ments.
• If: The resistance = 0 Ω. • If: The power cable connections are tight, do not
– Then continue to step 4. have short circuits, and are on the correct terminals.
• If: The resistance ≠ 0 Ω. – Then continue to step 5.
– Then continue to step 5. Step 5: Disconnect the U, V, and W cables from M2.
Check the continuity of the U, V, and W cables from
Step 4: Disconnect the US, VS, and WS cables from Access 3™ to the (M2) traction motor.
Access 3™ and the (M2) traction motor terminals.
Measure the resistance between the US, VS, and WS • If: There is no continuity.
cables to the battery positive terminal on Access 3™. – Then make the necessary repairs or replace-
• If: The resistance = 0 Ω. ments.
– Then replace the US, VS, and WS cables. • If: The continuity is correct.
• If: The resistance ≠ 0 Ω. – Then continue to step 6.
– Then replace Access 3™.

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Step 6: Connect a DVOM to CA625-1 (+) and
CA625-4 (-) on encoder (ECR2). Turn on the lift truck.
• If: The voltage = 11.5–12.5 V DC.
– Then continue to step 7.
• If: The voltage ≠ 11.5–12.5 V DC.
– Then continue to step 9.
Step 7: Connect a DVOM to CA625-3 CH A (+) and
CA625-4 (-) on encoder (ECR2). Turn the left drive tire
manually. Record the results. Connect a DVOM to
CA625-2 CH B (+) and CA625-4 (-) on encoder
(ECR2). Turn the left drive tire manually.
• If: The voltage = 5.5–6.5 V DC.
– Then continue to step 8.
• If: The voltage ≠ 5.5–6.5 V DC.
– Then replace encoder (ECR2).
Step 8: Connect a DVOM to CA310-17 CH A (+) and
CA310-15 (-) on Access 3™. Turn the left drive tire
manually. Record the results. Connect a DVOM to
CA310-19 CH B (+) and CA310-15 (-) on Access 3™.
Turn the left drive tire manually.
• If: The voltage = 5.5–6.5 V DC.
– Then replace Access 3™.
• If: The voltage ≠ 5.5–6.5 V DC.
– Then repair or replace the wires between CA310
on Access 3™ and PC625 on encoder (ECR2).
Step 9: Connect a DVOM to CA310-4 (+) and
CA310-15 (-) on Access 3™.
• If: The voltage = 11.5–12.5 V DC.
– Then repair or replace the wires between CA310
on Access 3™ and PC625 on encoder (ECR2).
• If: The voltage ≠ 11.5–12.5 V DC.
– Then replace Access 3™.
Event Code 322
Access 3™ Detects an ECR2 event
This event code is logged when the encoder (ECR2)
counts change abruptly.
Step 1: Use a lifting device to lift the lift truck to keep
the drive tires off the floor. Use hardwood blocks to sup-
port the lift truck. See the SAFETY / Control of Hazard-
ous Energy / Lifting and Blocking section. Turn on the
lift truck. Straighten the steered wheels and go to the
A2.3.17 menu to view encoder (ECR2) rpm. Select for-
ward on the direction selector and press the accelera-
tor pedal.
• If: The revolutions = 0 rpm.
– Then continue to step 2.
Crown 2021 PF28537
ELECTRICAL SYSTEM
Event Codes
• If: The rpm increases as the multi-task control han-
dle is moved.
– Then replace Access 3™.
Step 2: Connect a DVOM to CA625-1 (+) and
CA625-4 (-) on encoder (ECR2).
• If: The voltage = 11.5–12.5 V DC.
– Then continue to step 3.
• If: The voltage ≠ 11.5–12.5 V DC.
– Then continue to step 5.
Step 3: Connect a DVOM to CA625-3 CH A (+) and
CA625-4 (-) on encoder (ECR2). Select forward on the
direction selector and press the accelerator pedal. Re-
cord the results. Connect a DVOM to CA625-2 CH B
(+) and CA625-4 (-) on encoder (ECR2). Select for-
ward on the direction selector and press the accelera-
tor pedal.
• If: The voltage = 5.5–6.5 V DC.
– Then continue to step 4.
• If: The voltage ≠ 5.5–6.5 V DC.
– Then replace encoder (ECR2).
Step 4: Connect a DVOM to CA310-17 CH A (+) and
CA310-15 (-) on Access 3™. Select forward on the di-
rection selector and press the accelerator pedal. Re-
cord the results. Connect a DVOM to CA310-19 CH B
(+) and CA310-15 (-) on Access 3™. Select forward on
the direction selector and press the accelerator pedal.
• If: The voltage = 5.5–6.5 V DC.
– Then replace Access 3™.
• If: The voltage ≠ 5.5–6.5 V DC.
– Then repair or replace the wires between CA310
on Access 3™ and PC625 on encoder (ECR2).
Step 5: Connect a DVOM to CA310-4 (+) and
CA310-15 (-) on Access 3™.
• If: The voltage = 11.5–12.5 V DC.
– Then repair or replace the wires between CA310
on Access 3™ and PC625 on encoder (ECR2).
• If: The voltage ≠ 11.5–12.5 V DC.
– Then replace Access 3™.
Event Code 323
Access 3™ Detects (M2) Left Traction Motor
Shorted
Step 1: Follow the Event Code 320 procedures.
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Event Code 324
Access 3™ Detects an ECR2 Speed Feedback
event
Step 1: Use a lifting device on the lift truck to keep the
drive tires off the floor. Use hardwood blocks to support
the lift truck. See the SAFETY / Control of Hazardous
Energy / Lifting and Blocking section.
Step 2: Release the parking brakes (BRK1 and
BRK2). See the SAFETY / Control of Hazardous En-
ergy / Brake Release section.
Step 3: Connect a DVOM to CA625-1 (+) and
CA625-4 (-) on encoder (ECR2). Turn on the lift truck.
• If: The voltage = 11.5–12.5 V DC.
– Then continue to step 4.
• If: The voltage ≠ 11.5–12.5 V DC.
– Then continue to step 6.
Step 4: Connect a DVOM to CA625-3 CH A (+) and
CA625-4 (-) on encoder (ECR2). Turn the left drive tire
manually. Record the results. Connect a DVOM to
CA625-2 CH B (+) and CA625-4 (-) on encoder
(ECR2). Turn the left drive tire manually.
• If: The voltage = 5.5–6.5 V DC.
– Then continue to step 5.
• If: The voltage ≠ 5.5–6.5 V DC.
– Then replace encoder (ECR2).
Step 5: Connect a DVOM to CA310-17 CH A (+) and
CA310-15 (-) on Access 3™. Turn the left drive tire
manually. Record the results. Connect a DVOM to
CA310-19 CH B (+) and CA310-15 (-) on Access 3™.
Turn the left drive tire manually.
• If: The voltage = 5.5–6.5 V DC.
– Then replace Access 3™.
• If: The voltage ≠ 5.5–6.5 V DC.
– Then repair or replace the wires between CA310
on Access 3™ and PC625 on encoder (ECR2).
Step 6: Connect a DVOM to CA310-4 (+) and
CA310-15 (-) on Access 3™.
• If: The voltage = 11.5–12.5 V DC.
– Then repair or replace the wires between CA310
on Access 3™ and PC625 on encoder (ECR2).
• If: The voltage ≠ 11.5–12.5 V DC.
– Then replace Access 3™.
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Event Code 325
Access 3™ Detects the M2 Temperature Out of
Range
Step 1: Turn on the lift truck. Go to the A2.3.19 menu
to view the temperature of the (M2) traction motor.
• If: No temperature is displayed, or the temperature
is > 250 °C (482 °F).
– Then continue to step 2.
• If: The temperature < 170 °C (338 °F).
– Then turn off the lift truck and then turn on the lift
truck. Monitor the event code frequency. If the
frequency gradually increases for no apparent
reason, replace Access 3™.
Step 2: Connect a DVOM to CA310-33 (+) and
CA310-15 (-) on Access 3™.
• If: The voltage = 0.5–11.5 V DC.
– Then replace Access 3™.
• If: The voltage ≠ 0.5–11.5 V DC.
– Then continue to step 3.
Step 3: Turn off the lift truck. Disconnect the battery.
Disconnect PC310 from Access 3™. Measure the re-
sistance between PC310-33 (+) and PC310-15 (-).
• If: The resistance = 340–1,630 Ω.
– Then repair or replace the terminal on PC310-33.
• If: The resistance ≠ 340–1,630 Ω.
– Then continue to step 4.
Step 4: Disconnect CA623 from the (M2) traction mo-
tor. Measure the resistance between JC623-1 (+) and
JC623-3 (-) on the (M2) traction motor.
• If: The resistance = 340–1,630 Ω.
– Then repair or replace the wiring between
PC623-1, PC623-3 and PC310-33, PC310-15.
• If: The resistance ≠ 340–1,630 Ω.
– Then replace the (M2) traction motor or the
wound stator assembly.
Event Code 326
Access 3™ Detects the M2 Temperature is High
Step 1: Turn on the lift truck. Go to the A2.3.19 menu
to view the temperature (M2) traction motor.
• If: The temperature is < 180°C (356 °F).
– Then turn off the lift truck and then turn on the lift
truck. Monitor the event code frequency.
• If: The temperature is 170–180 °C (338–356 °F).
– Then continue to step 2.
Crown 2021 PF28537

Step 2: Determine if the lift truck is under extreme
duty cycles or high ambient temperatures.
• If: The lift truck is under extreme duty cycles or high
ambient temperatures.
– Then continue to use the lift truck. If extreme duty
cycles or high ambient temperatures are normal
for the application, consider installing a fan in the
tractor motor compartment.
• If: The lift truck does not overheat due to the pre-
ceding conditions.
– Then continue to step 3.
Step 3: Turn on the lift truck. Go to the A2.3.17 menu
to view encoder (ECR2) rpm. Choose a travel direction
and monitor the (ECR2) encoder counts. Incorrect en-
coder (ECR2) feedback causes M2 to overheat
• If: Encoder (ECR2) counts dramatically vary with
constant lift truck movement.
– Then replace encoder (ECR2).
• If: Encoder (ECR2) counts properly.
– Then check the wires between Access 3™ and
encoder (ECR2). Replace Access 3™ if the wir-
ing is OK.
Event Code 327
Access 3™ Detects an M2 Overload
Step 1: Follow the Event Code 324 procedures.
Event Code 330
Access 3™ Detects the C LINE Tips are Welded
Step 1: Check the C LINE tips.
• If: The line contactor tips are welded.
– Then repair or replace the line contactor tips or
the line contactor.
• If: The line contactor tips are not welded.
– Then continue to step 2.
Step 2: Turn off the lift truck. Disconnect the battery.
Connect a DVOM to battery positive and battery nega-
tive on Access 3™.
• If: The voltage = 33–38 V DC.
– Then there is a short circuit between the battery
and Access 3™. Make the necessary repairs or
replacements.
• If: The voltage decreases to or = 0 V DC.
– Then replace Access 3™.
Crown 2021 PF28537
ELECTRICAL SYSTEM
Event Codes
Event Code 331
Access 3™ Detects the C LINE Tips are Not Clos-
ing
Step 1: Check the C LINE tips.
• If:The line contactor tips are burnt or pitted.
– Then repair or replace the line contactor tips or
the line contactor.
• If:The line contactors are not burnt or pitted.
– Then continue to step 2.
Step 2: Connect a DVOM to battery positive and bat-
tery negative on Access 3™. Turn on the lift truck. Re-
cord the reading. step on the operator presence pedal.
• If:The voltage increases or = 35–38 V DC.
– Then replace Access 3™.
• If:The voltage does not increase or ≠ 35–38 V DC.
– Then continue to step 3.
Step 3: Connect a DVOM to terminal (+) on the
C LINE that connects to battery positive on Access 3™
and battery negative on Access 3™. Turn on the lift
truck. step on the operator presence pedal.
• If: The voltage = 35–38 V DC.
– Then replace the cable between the C LINE and
Access 3™.
• If: The voltage ≠ 35–38 V DC.
– Then follow the Event Code 333 procedures.
Event Code 332
Access 3™ Detects High Current in the C LINE Cir-
cuit
Step 1: Connect a DVOM to the terminals of the
(C LINE) coil. Turn on the lift truck. Go to the A4.3.3
menu and press enter to apply power to the contactor
(C LINE) coil.
• If: the voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 3™.
Step 2: Disconnect the wires from the contactor
(C LINE) coil. Connect a DVOM to the wires removed
from the (C LINE) coil. Go to the A4.3.3 menu and
press enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the line contactor coil (C LINE) or
contactor assembly.
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Step 3: Connect a DVOM to CA310-26 (+) and bat-
tery negative on Access 3™.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wires between CA310-
26 on Access 3™ and the (C LINE) contactor
coil.
• If: The voltage = 0 V DC.
– Then replace Access 3™.
Event Code 333
Access 3™ Detects the C LINE Coil is Open
Step 1: Connect a DVOM to the terminals of the line
contactor coil. Turn on the lift truck. Go to the A4.3.3
menu and press enter to apply power to contactor
(C LINE) coil.
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 3™.
Step 2: Disconnect the wires from the line contactor
coil. Connect a DVOM to the wires removed from line
contactor coil. Go to the A4.3.3 menu and press enter
to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the C LINE coil or contactor assem-
bly.
Step 3: Connect a DVOM to CA310-3 (+) and
CA310-26 (-) on Access 3™. Go to the A4.3.3 menu
and press enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between the C LINE coil
and Access 3™.
Step 4: Connect a DVOM to FU23 (+) and CA310-26
(-) on Access 3™. Go to the A4.3.3 menu and press
enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 5.
• If: The voltage = 33–39 V DC.
– Then replace the wire 59363 between the C LINE
coil and CA310-26 on Access 3™.
Step 5: Connect a DVOM to fuse FU23 (+) and bat-
tery negative on Access 3™.
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• If: The voltage ≠ 33–39 V DC.
– Then repair or replace the wire 29362 between
fuse FU23 and the C LINE coil.
• If: The voltage = 33–39 V DC.
– Then replace Access 3™.
Event Code 334
Access 3™ Detects High Current in the ALM2 Cir-
cuit
Step 1: Connect a DVOM to the terminals of alarm
(ALM2). Turn on the lift truck. Go to the A4.3.2 menu
and press enter to apply power.
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 3™.
Step 2: Disconnect the wires from alarm (ALM2).
Connect a DVOM to the wires removed from alarm
(ALM2). Go to the A4.3.2 menu and press enter to ap-
ply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the travel alarm (ALM2).
Step 3: Connect a DVOM to CA310-28 (+) and bat-
tery negative on Access 3™.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wires between and
CA310-28 on Access 3™ and the travel alarm
(ALM2).
• If: The voltage = 0 V DC.
– Then replace Access 3™.
Event Code 335
Access 3 Detects an Open Circuit in the ALM2 Cir-
cuit
Step 1: Connect a DVOM to the terminals of alarm
(ALM2). Turn on the lift truck. Go to the A4.3.2 menu
and press enter to apply power.
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 3™.
Step 2: Disconnect the wires from alarm (ALM2).
Connect a DVOM to the wires removed from alarm
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(ALM2). Go to the A4.3.2 menu and press enter to ap-
ply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the travel alarm (ALM2).
Step 3: Connect a DVOM to CA310-3 (+) and
CA310-28 (-) on Access 3™. Go to the A4.3.2 menu
and press enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then replace Access 3™.
• If: The voltage = 33–39 V DC.
– Then replace the wires between CA310 and the
Travel Alarm (ALM2).
Event Code 338
Access 3 Detects High Current in the Controller
FAN1 Circuit
Step 1: Connect a DVOM to the terminals of FAN1.
Turn on the lift truck. Go to the A4.3.1 and press enter
to apply power.
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 3™.
Step 2: Disconnect the wires from FAN1. Connect a
DVOM to the wires removed from FAN1. Go to the
A4.3.1 menu and press enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the controller FAN1.
Step 3: Connect a DVOM to CA310-25 (+) and bat-
tery negative on Access 3™.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wires between CA310-
25 on Access 3™ and controller FAN1.
• If: The voltage = 0 V DC.
– Then replace Access 3™.
Event Code 339
Access 3 Detects an Open Circuit in the Controller
FAN1 Circuit
Step 1: Connect a DVOM to the terminals of FAN1.
Turn on the lift truck. Go to A4.3.1 menu and press en-
ter to apply power.
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• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 3™.
Step 2: Disconnect the wires from FAN1. Connect a
DVOM to the wires removed from FAN1. Go to the
A4.3.1 menu and press enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the controller fan. (FAN1).
Step 3: Connect a DVOM to the red and white wire
(+) that was removed from FAN1 and CA310-25 (-) on
Access 3™. Go to the A4.3.1 menu and press enter to
apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wire between CA310-25 and
FAN1.
Step 4: Connect a DVOM to the red and white wire
(+) that was removed from FAN1 and battery negative
on Access 3™.
• If: The voltage ≠ 33–39 V DC.
– Then replace the red and white wire for FAN1.
• If: The voltage = 33–39 V DC.
– Then replace Access 3™.
Event Code 340
Access 3™ Detects POT3 is Out of Range
Step 1: Turn on the lift truck. Go to the A2.3.5 menu
and monitor the voltage displayed as the accelerator
pedal is pressed.
• If: The voltage = 0.25–4.75 V DC.
– Use the C1.1 menu to calibrate POT3.
• If: The voltage ≠ 0.25–4.75 V DC or the voltage
does not vary when the accelerator pedal is moved.
– Then continue to step 2.
Step 2: Connect a DVOM to CA310-10 (+) and
CA310-21 (-) on Access 3™.
• If: The voltage = 4.75–5.25 V DC.
– Then continue to step 4.
• If: The voltage ≠ 4.75–5.25 V DC.
– Then continue to step 3.
Step 3: Connect a DVOM to CA310-10 (+) and
CA310-21 (-) on Access 3™. Disconnect CA612.
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• If: The voltage = 4.75–5.25 V DC.
– Then replace POT3.
• If: The voltage ≠ 4.75–5.25 V DC.
– Then replace Access 3™.
Step 4: Connect a DVOM to CA612-1 (+) and
CA612-3 (-) on POT3.
• If: The voltage = 4.75–5.25 V DC.
– Then continue to step 5.
• If: The voltage ≠ 4.75–5.25 V DC.
– Then replace the wires between PC612-1,
PC612-3, CA310-10 and, CA310-21 on
Access 3™.
Step 5: Connect a DVOM to CA612-2 (+) and
CA612-3 (-) on POT3. fully press and release the ac-
celerator pedal.
• If: The voltage = 0.25–4.75 V DC.
– Then continue to step 6.
• If: The voltage ≠ 0.25–4.75 V DC.
– Then replace POT3.
Step 6: Connect a DVOM to CA310-5 (+) and
CA310-21 (-) on Access 3™. fully press and release
the accelerator pedal.
• If: The voltage = 0.25–4.75 V DC.
– Then replace Access 3™.
• If: The voltage ≠ 0.25–4.75 V DC.
– Then replace the wire between PC612-2 on the
multi-task control handle and CA310-5 on
Access 3™.
Event Code 341
Access 3™ Detects a High Battery Voltage in the
Power Circuit
This event code is logged if an incorrect or over-
charged battery is installed. This event code may also
be logged if there is a sudden loss of power between
battery positive and Access 3™ while traveling.
Step 1: Turn off the lift truck. Check the coil connec-
tions of the C LINE, the tip condition of the C LINE,
FU1, and the cable connections between the C LINE
and Access 3™.
• If: The C LINE, cables, FU1, and connections are
OK.
– Then continue to step 2.
• If: The C LINE, cables, FU1, and connections are
not good.
– Then repair or replace the component.
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Step 2: Turn on the lift truck and go to the A2.3.21
menu to monitor the battery voltage.
• If: The voltage > 72.5 V.
– Then verify that the correct battery is installed
and perform the C3 Adjust Battery calibration.
• If: The voltage = 33–39 V.
– Then replace Access 3™.
Event Code 342
Access 3™ Detects POT1 is Out of Range
Step 1: Turn on the lift truck. Go to the A2.3.1 menu
and monitor the voltage displayed as the steered
wheels are turned 90° left, through straight ahead, to
90° right positions.
• If:The voltage = 1.6–8.9 V DC.
– Then use the C1.3 menu to calibrate POT1.
• If: The voltage ≠ 1.6–8.9 V DC or the voltage does
not vary when the steered wheels are turned.
– Then continue to step 2.
Step 2: Connect a DVOM to CA310-4 (+) and
CA310-15 (-) on Access 3™.
• If: The voltage = 11.75–12.25 V DC.
– Then continue to step 3.
• If: The voltage ≠ 11.75–12.25 V DC.
– Then replace Access 3™.
Step 3: Connect a DVOM to CA409-1 (+) and
CA409-2 (-) on POT1.
• If: The voltage = 11.75–12.25 V DC.
– Then continue to step 4.
• If: The voltage ≠ 11.75–12.25 V DC.
– Then replace the wires between PC409-1,
PC409-2, CA310-4 and, CA310-15.
Step 4: Connect a DVOM to CA409-3 (+) and
CA409-2 (-) on POT1. Turn the steered wheels from
90° left, through straight ahead, to 90° right positions.
• If: The voltage = 1.6–8.9 V DC.
– Then continue to step 5.
• If: The voltage ≠ 1.6–8.9 V DC.
– Then replace POT1.
Step 5: Connect a DVOM to CA310-14 (+) and
CA310-15 (-) on Access 3™. Turn the steered wheels
from 90° left, through straight ahead, to 90° right posi-
tions.
• If: The voltage = 1.6–8.9 V DC.
– Then replace Access 3™.
• If: The voltage ≠ 1.6–8.9 V DC.
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– Then replace the wire between PC409-3 on Event Code 344

POT1 and CA310-14 on Access 3™.
Access 3™ Detects a POT2 Mismatch with
Event Code 343 Access 1
Step 1: Turn on the lift truck. Go to the A2.3.6 menu
Access 3™ Detects POT2 is Out of Range
and monitor the POT2 CHA voltage as the brake pedal
Step 1: Turn on the lift truck. Go to the A2.3.6 menu is slowly depressed.
and slowly push and release the brake pedal to make
• If: The voltage ≠ 1.0–4.0 V DC or the voltage does
sure that the brake sensor operates correctly.
not vary when the brake pedal is slowly depressed.
• If: The voltage = 0.5–4.5 V DC.
– Then follow the Event Code 343 procedures.
– Then use the C1.2 menu to calibrate POT2.
• If: The voltage = 1.0–4.0 V DC.
• If: The voltage ≠ 0.5–4.5 V DC.
– Then continue to step 2.
– Then continue to step 2.
Step 2: Go to the A2.1.1 menu and monitor the POT2
Step 2: Measure the supply voltage to POT2. Con- CHB voltage as the brake pedal is slowly depressed.
nect a DVOM to CA622-1 (+) and CA622-3 (-) on
• If: The voltage ≠ 1.0–4.0 V DC or the voltage does
POT2.
not vary when the brake pedal is slowly depressed.
• If: The voltage = 4.75–5.25 V DC.
– Then follow the Event Code 136 procedures.
– Then continue to step 3.
• If: The voltage = 1.0–4.0 V DC.
• If: The voltage ≠ 4.75–5.25 V DC.
– Use the C1.2 menu to calibrate the POT2.
– Then continue to step 5.
Step 3: Measure the output voltage from POT2. Con- Event Code 350
nect a DVOM to CA622-2 (+) and CA622-3 (-) on
POT2. Slowly push and release the brake pedal. Access 3™ Detects M1 or M2 Temperature is Criti-
cal
• If: The voltage = 0.5–4.5 V DC.
Step 1: Turn on the lift truck. Go to the A2.3.18 menu
– Then continue to step 4.
and record the reading for TS1.
• If: If the voltage ≠ 0.5–4.5 V DC.
• If: No temperature is displayed or the temperature
– Then replace POT2. > 250 °C (482 °F).
Step 4: Connect a DVOM to CA310-16 (+) and – Then follow the Event Code 315 procedures.
CA310-21 (-) on Access 1. Slowly push and release
• If: The temperature is 180–250 °C (356–482 °F).
the brake pedal.
– Then follow the Event Code 314 procedures.
• If: The voltage = 0.5–4.5 V DC.
• If: The temperature < 180 °C (356 °F).
– Then replace Access 1.
– Then continue to step 2.
• If: The voltage ≠ 0.5–4.5 V DC.
Step 2: Turn on the lift truck. Go to the A2.3.19 menu
– Then repair or replace the wire between CA310-
and record the reading for TS2.
16 on Access 1 and JC622-2.
• If: No temperature is displayed or the temperature
Step 5: Connect a DVOM to CA310-10 (+) and
> 250 °C (482 °F).
CA310-21 (-) on Access 1.
– Then follow the Event Code 325 procedures.
• If: The voltage = 4.75–5.25 V.
• If: The temperature is 180–250 °C (356–482 °F).
– Then repair or replace the wires between CA310-
10, CA310-21, PC622-1 and, PC622-3. – Then follow the Event Code 324 procedures.
• If: The voltage ≠ 4.75–5.25 V. • If: The temperature is < 180 °C (356 °F).
– Then replace Access 1. – Then replace Access 3™.

Event Code 351

Access 3™ Detects a Speed Setpoint Mismatch
Step 1: Turn on the lift truck. Use the C1.2 menu to
calibrate POT2.

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Step 2: Use the C1.1 menu to calibrate POT3.
Step 3: Turn off the lift truck and then turn on the lift
truck.
• If: Event Code 351 is logged.
– Then replace Access 3™.
• If: Event Code 351 is not logged.
– Then return the lift truck to service.
Event Code 352
High Battery Voltage Detected in the Power Circuit
of Access 3™
This event code is logged if there is a sudden loss of
power between B+ and the Access 3™ while regener-
ative braking, plugging, or coasting.
Step 1: Turn off the lift truck. Check the coil connec-
tions of the C LINE contactor, the tip condition of the
C LINE contactor, FU1, and the cable connections be-
tween the C LINE contactor and Access 3™.
• If: The C LINE contactor, cables, FU1, and connec-
tions are OK.
– Then continue to step 2.
• If: The C LINE contactor, cables, FU1, and connec-
tions are not good.
– Then repair or replace the component.
Step 2: Connect a DVOM to the positive terminal (+)
and B- terminal (-) on Access 3™. Turn on the lift truck.
• If: The voltage > 56 V.
– Then verify that the correct battery is installed
and perform the C3 calibration.
• If: The voltage = 33–39 V.
– Then replace Access 3™.
Event Code 700
Access 7 Internal event
Step 1: Update the lift truck software.
• If: The event code still exists.
– Then replace Access 7.
Event Code 701
There is No CAN Communication Between
Access 1 and Access 7
Step 1: Follow the Event Code 103 procedures.
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Event Code 702
There is No CAN Communication Between
Access 2 and Access 7
Step 1: Follow the Event Code 202 procedures.
Event Code 703
Access 7 Lost Calibration
Step 1: Turn on the lift truck. Go to the following
menus and perform the calibrations.
• C2.3.2 to calibrate the tilt valves (SVTE and SVTR)
• C2.3.3 to calibrate the first accessory valves
(SVA1A and SVA1B)
• for lift trucks equipped with a second accessory
function, go to the C2.1.3 menu and calibrate
POT7
• If:The event code continues.
– Then replace Access 7.
Event Code 711
Access 7 Detects the 5 V Power Supply is Low
Step 1: Connect a DVOM to CA837-8 (+) and
CA837-7 (-) on Access 7. Turn on the lift truck.
• If: The voltage = 4.75–5.25 V DC.
– Then replace Access 7.
• If: The voltage ≠ 4.75–5.25 V DC.
– Then continue to step 2.
Step 2: Connect a DVOM to CA837-8 (+) and
CA837-7 (-) on Access 7. Disconnect the following con-
nectors one at a time:
• CA744 from POT7 in the armrest
• CA708 from the armrest harness
• If: The voltage = 4.75–5.25 V DC when CA744 is
disconnected.
– Then replace POT7.
• If: The voltage = 4.75–5.25 V DC when CA708 is
disconnected.
– Then replace the armrest harness.
• If: The voltage ≠ 4.75–5.25 V DC. when CA744 and
CA708 are disconnected
– Then continue to step 3.
Step 3: Remove the wires from PC837-7 and PC837-
8 (wires 5704 and 3704). Connect a DVOM to CA837-
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8 (+) and CA837-7 (-) on Access 7. Turn on the lift
truck.
• If: The voltage = 4.75–5.25 V DC.
– Then repair or replace the main harness.
• If: The voltage ≠ 4.75–5.25 V DC.
– Then replace Access 7.
Event Code 712
POT7 Out of Range
Step 1: Turn on the lift truck. Go to the A2.7.6 menu
and watch POT7 voltage when slowly rotating POT7
from full forward to full backward.
• If: The voltage = 0.5–4.5 V DC when rotating
POT7.
– Then calibrate POT7 using the C2.1.3 menu.
• If: The voltage ≠ 0.5–4.5 V DC or does not vary
when rotating POT7.
– Then continue to step 2.
Step 2: Connect a DVOM to CA744-1 (+) and
CA744-3 (-) in the armrest.
• If: The voltage = 4.75–5.25 V DC.
– Then continue to step 3.
• If: The voltage ≠ 4.75–5.25 V DC.
– Then continue to step 6.
Step 3: Connect a DVOM to CA744-2 (+) and
CA744-3 (-) in the armrest. Rotate POT7 from full for-
ward to full backward.
• If: The voltage = 0.5–4.5 V DC.
– Then continue to step 4.
• If: The voltage ≠ 0.5–4.5 V DC.
– Then replace POT7.
Step 4: Connect a DVOM to CA708-2 (+) and
CA708-6 (-). Rotate POT7 from full forward to full back-
ward.
• If: The voltage = 0.5–4.5 V DC.
– Then continue to step 5.
• If: The voltage ≠ 0.5–4.5 V DC.
– Then repair or replace the wires between JC708-
2 and PC744-2.
Step 5: Connect a DVOM to CA837-14 (+) and
CA837-7 (-). Rotate POT7 from full forward to full back-
ward.
• If: The voltage = 0.5–4.5 V DC.
– Then verify the pin fit of wire in PC837-14 to
Access 2. If the pin fit is OK, replace Access 2.
• If: The voltage ≠ 0.5–4.5 V DC.
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– Then repair or replace the wire between PC837-
14 and PC708-2.
Step 6: Connect a DVOM to CA708-5 (+) and
CA708-6 (-).
• If: The voltage = 4.75–5.25 V DC.
– Then repair or replace the wires between PC837-
8, JC708-5, PC708-6, and PC837-7.
• If: The voltage ≠ 4.75–5.25 V DC.
– Then continue to step 7.
Step 7: Connect a DVOM to CA837-8 (+) and
CA837-7 (-).
• If: The voltage = 4.75–5.25 V DC.
– Then repair or replace the wires between PC837-
8, JC708-5, PC837-14, and PC708-6.
• If: The voltage ≠ 4.75–5.25 V DC.
– Then continue to step 8.
Step 8: Turn off the lift truck. Disconnect the battery.
Disconnect CA404 from Access 2. Remove the wire
from CA837-8. Connect a DVOM to the wire removed
from CA837-8 (+) and the negative lead to battery neg-
ative on Access 2. Connect the battery. Turn on the lift
truck. Record the reading. Move the negative lead to
battery positive on Access 2.
• If: The voltage = 0 V DC.
– Then continue to step 9.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wiring between
CA220-7 on the armrest and CA837-8 on
Access 2.
Step 9: Turn off the lift truck. Disconnect CA404 from
Access 2. Remove the wire from CA837-7. Connect a
DVOM to the wire removed from CA837-7 (+) and the
negative lead to battery negative on Access 2. Con-
nect the battery. Turn on the lift truck. Record the read-
ing. Move the negative lead to battery positive on
Access 2.
• If: The voltage = 0 V DC.
– Then replace Access 2.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wiring between
CA220-9 on the armrest and CA837-7 on
Access 2.
Event Code 720
Access 7 Detects High Current in the SVL Circuit
Step 1: Connect a DVOM to the terminals of the SVL
coil. Turn on the lift truck. Go to the A4.7.1 menu and
press enter to energize the SVL coil.
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• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 7.
Step 2: Disconnect the wires from the SVL coil. Con-
nect a DVOM to the wires removed from the SVL coil.
Go to the A4.7.1 menu and press enter to energize the
SVL coil.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the SVL coil.
Step 3: Disconnect CA631. Connect a DVOM to
PC631-12 (+) and PC631-7 (-). Go to the A4.7.1 menu
and press enter to energize the SVL coil.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between PC631-7,
PC631-12, and the SVL coil.
Step 4: Connect a DVOM to CA837-9 (+) and
CA837-23 (-) on Access 7.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wires between CA837-
23 on Access 7 and PC631-7.
• If: The voltage = 0 V DC.
– Then replace Access 7.
Event Code 721
Access 7 Detects a short circuit in the SVL Circuit
Step 1: Follow the Event Code 720 procedures.
Event Code 722
Access 7 Detects an Open Circuit in the SVL Cir-
cuit
Step 1: Connect a DVOM to the terminals of the SVL
coil. Turn on the lift truck. Go to the A4.7.1 menu and
press enter to energize the SVL coil.
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 7.
Step 2: Disconnect the wires from the SVL coil. Con-
nect a DVOM to the wires removed from the SVL coil.
Go to the A4.7.1 menu and press enter to energize the
SVL coil.
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• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the SVL coil.
Step 3: Connect a DVOM to CA631-12 (+) and
CA631-7 (-). Go to the A4.7.1 menu and press enter to
energize the SVL coil.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between CA631 and the
SVL coil.
Step 4: Connect a DVOM to fuse FU22 (+) and
CA837-23 (-) on Access 7. Go to the A4.7.1 menu and
press enter to energize the SVL coil.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 5.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wires between CA837-
23 on Access 7 and CA631-7.
Step 5: Connect a DVOM to fuse FU22 (+) and bat-
tery negative on Access 3.
• If: The voltage ≠ 33–39 V DC.
– Then repair or replace the wires between fuse
FU22 and CA631-12.
• If: The voltage = 33–39 V DC.
– Then replace Access 7.
Event Code 723
Access 7 Detects high current in the SVBY Circuit
Step 1: Connect a DVOM to the terminals of the
SVBY coil. Turn on the lift truck. Go to the A4.7.2 menu
and press enter to energize the SVBY coil.
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 7.
Step 2: Disconnect the wires from the SVBY coil.
Connect a DVOM to the wires removed from the coil.
Go to the A4.7.2 menu and press enter to apply power
to the wires.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the SVBY coil.
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Step 3: Disconnect CA631. Connect a DVOM to
PC631-12 (+) and PC631-2 (-). Go to the A4.7.2 menu
and press enter to apply power.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between PC631 and the
SVBY coil.
Step 4: Connect a DVOM to CA837-9 (+) and
CA837-22 (-) on Access 7.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wires between CA837-
22 on Access 7 and PC631-2.
• If: The voltage = 0 V DC.
– Then replace Access 7.
Event Code 724
Access 7 Detects a short circuit in the SVBY Circuit
Step 1: Follow the Event Code 723 procedures.
Event Code 725
Access 7 Detects an Open Circuit in the SVBY Cir-
cuit
Step 1: Connect a DVOM to the terminals of the
SVBY coil. Turn on the lift truck. Go to the A4.7.2 menu
and press enter to energize SVBY.
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 7.
Step 2: Disconnect the wires from the SVBY coil.
Connect a DVOM to the wires removed from the coil.
Go to the A4.7.2 menu and press enter to apply power
to the wires.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the SVBY coil.
Step 3: Connect a DVOM to CA631-12 (+) and
CA631-2 (-). Go to the A4.7.2 menu and press enter to
apply power to the wires.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between CA631 and the
SVBY coil.
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Event Codes
Step 4: Connect a DVOM to fuse FU22 (+) and
CA837-22 (-) on Access 7. Go to the A4.7.2 menu and
press enter to apply power to the circuit.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 5.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wires between CA837-
22 on Access 7 and CA631-2.
Step 5: Connect a DVOM to FU22 (+) and battery
negative on Access 3.
• If: The voltage ≠ 33–39 V DC.
– Then repair or replace the wires between fuse
FU22 and CA631-12.
• If: The voltage = 33–39 V DC.
– Then replace Access 7.
Event Code 726
Access 7 Detects High Current in the SVTE Circuit
Step 1: Connect a DVOM to the terminals of the
SVTE coil. Turn on the lift truck. Go to the A4.7.4 menu
and press enter to apply power to the terminals.
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 7.
Step 2: Disconnect the wires from the SVTE coil.
Connect a DVOM to the wires removed from the coil.
Go to the A4.7.4 menu and press enter to apply power
to the wires.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the SVTE coil.
Step 3: Disconnect CA631. Connect a DVOM to
PC631-12 (+) and PC631-3 (-). Go to the A4.7.4 menu
and press enter to apply power to the wires.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between PC631 and the
SVTE coil.
Step 4: Connect a DVOM to CA837-9 (+) and
CA837-21 (-) on Access 7.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wires between CA837-
21 on Access 7 and PC631-3.
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• If: The voltage = 0 V DC.
– Then replace Access 7.
Event Code 727
Access 7 Detects High Current in the SVTE circuit
Step 1: Follow Event Code 726 procedures.
Event Code 728
Access 7 Detects an Open Circuit in the SVTE Cir-
cuit
Step 1: Connect a DVOM to the terminals of the
SVTE coil. Turn on the lift truck. Go to the A4.7.4 menu
and press enter to apply power to the SVTE coil.
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 7.
Step 2: Disconnect the wires from the SVTE coil.
Connect a DVOM to the wires removed from the coil.
Go to the A4.7.4 menu and press enter to apply power
to the wires.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the SVTE coil.
Step 3: Connect a DVOM to CA631-12 (+) and
CA631-3 (-). Go to the A4.7.4 menu and press enter to
apply power to the wires.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between CA631 and the
SVTE coil.
Step 4: Connect a DVOM to FU22 (+) and CA837-21
(-) on Access 7. Go to the A4.7.4 menu and press enter
to apply power to the circuit.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 5.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wires between CA837-
21 on Access 7 and CA631-3.
Step 5: Connect a DVOM to FU22 (+) and battery
negative on Access 3.
• If: The voltage ≠ 33–39 V DC.
– Then repair or replace the wires between FU22
and CA631-12.
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• If: The voltage = 33–39 V DC.
– Then replace Access 7.
Event Code 729
Access 7 Detects High Current in the SVTR Circuit
Step 1: Connect a DVOM to the terminals of the
SVTR coil. Turn on the lift truck. Go to the A4.7.3 menu
and press enter to apply power to the SVTR coil.
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 7.
Step 2: Disconnect the wires from the SVTR coil.
Connect a DVOM to the wires removed from the coil.
Go to the A4.7.3 menu and press enter to apply power
to the wires.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the SVTR coil.
Step 3: Disconnect CA631. Connect a DVOM to
PC631-12 (+) and PC631-4 (-). Go to the A4.7.3 menu
and press enter to apply power to the wires.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between PC631 and the
SVTR coil.
Step 4: Connect a DVOM to CA837-9 (+) and
CA837-20 (-) on Access 7.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wires between CA837-
20 on Access 7 and PC631-4.
• If: The voltage = 0 V DC.
– Then replace Access 7.
Event Code 730
Access 7 Detects a short circuit in the SVTR circuit
Step 1: Follow Event Code 729 procedures.
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Event Code 731
Access 7 Detects an Open Circuit in the SVTR Cir-
cuit
Step 1: Connect a DVOM to the terminals of the
SVTR coil. Turn on the lift truck. Go to the A4.7.3 menu
and press enter to apply power to the SVTR coil.
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 7.
Step 2: Disconnect the wires from the SVTR coil.
Connect a DVOM to the wires removed from the coil.
Go to the A4.7.3 menu and press enter to apply power
to the wires.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the SVTR coil.
Step 3: Connect a DVOM to CA631-12 (+) and
CA631-4 (-). Go to the A4.7.3 menu and press enter to
apply power to the wires.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between CA631 and the
SVTR coil.
Step 4: Connect a DVOM to FU22 (+) and CA837-20
(-) on Access 7. Go to the A4.7.3 menu and press enter
to apply power to the circuit.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 5.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wires between CA837-
20 on Access 7 and CA631-4.
Step 5: Connect a DVOM to FU22 (+) and battery
negative on Access 3.
• If: The voltage ≠ 33–39 V DC.
– Then repair or replace the wires between FU22
and CA631-12.
• If: The voltage = 33–39 V DC.
– Then replace Access 7.
Crown 2021 PF28537
ELECTRICAL SYSTEM
Event Codes
Event Code 732
Access 7 Detects High Current in the SPA1A Cir-
cuit
Step 1: Connect a DVOM to the terminals of the
SPA1A coil. Turn on the lift truck. Go to the A4.7.5
menu and press enter to apply power to the SPA1A
coil.
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 7.
Step 2: Disconnect the wires from the SPA1A coil.
Connect a DVOM to the wires removed from the sole-
noid. Go to the A4.7.5 menu and press enter to apply
power to the wires.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the SVA1A coil.
Step 3: Disconnect CA631. Connect a DVOM to
PC631-12 (+) and PC631-5 (-). Go to the A4.7.5 menu
and press enter to apply power to the wires.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between PC631 and the
SPA1A coil.
Step 4: Connect a DVOM to CA837-9 (+) and
CA837-19 (-) on Access 7.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wires between CA837-
19 on Access 7 and PC631-5.
• If: The voltage = 0 V DC.
– Then replace Access 7.
Event Code 733
Access 7 Detects High Current in the SPA1A Cir-
cuit
Step 1: Follow Event Code 732 procedures.
Event Code 734
Access 7 Detects an Open Circuit in the SPA1A Cir-
cuit
Step 1: Connect a DVOM to the terminals of the
SPA1A coil. Turn on the lift truck. Go to the A4.7.5
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menu and press enter to apply power to the SPA1A
coil.
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 7.
Step 2: Disconnect the wires from the SPA1A coil.
Connect a DVOM to the wires removed from the coil.
Go to the A4.7.5 menu and press enter to apply power
to the wires.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the SPA1A coil.
Step 3: Connect a DVOM to CA631-12 (+) and
CA631-5 (-). Go to the A4.7.5 menu and press enter to
apply power to the SPA1A coil.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between CA631 and the
SPA1A coil.
Step 4: Connect a DVOM to FU22 (+) and CA837-19
(-) on Access 7. Go to the A4.7.5 menu and press enter
to apply power to the circuit.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 5.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wires between CA837-
19 on Access 7 and CA631-5.
Step 5: Connect a DVOM to FU22 (+) and battery
negative on Access 3.
• If: The voltage ≠ 33–39 V DC.
– Then repair or replace the wires between FU22
and CA631-12.
• If: The voltage = 33–39 V DC.
– Then replace Access 7.
Event Code 735
Access 7 Detects High Current in the SPA1B Cir-
cuit
Step 1: Connect a DVOM to the terminals of the
SPA1B coil. Turn on the lift truck. Go to the A4.7.6
menu and press enter to apply power to the SPA1B
coil.
• If: The voltage ≠ 18–20 V DC.
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– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 7.
Step 2: Disconnect the wires from the SPA1B coil.
Connect a DVOM to the wires removed from the
SPA1B coil. Go to the A4.7.6 menu and press enter to
apply power to the wires.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the SPA1B coil.
Step 3: Disconnect CA631. Connect a DVOM to
PC631-12 (+) and PC631-6 (-). Go to the A4.7.6 menu
and press enter to apply power to the wires.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between PC631 and the
SPA1B coil.
Step 4: Connect a DVOM to CA837-9 (+) and
CA837-18 (-) on Access 7.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wires between CA837-
18 on Access 7 and PC631-6.
• If: The voltage = 0 V DC.
– Then replace Access 7.
Event Code 736
Access 7 Detects a short circuit in the SPA1B Cir-
cuit
Step 1: Follow Event Code 735 procedures.
Event Code 737
Access 7 Detects an Open Circuit in the SPA1B Cir-
cuit
Step 1: Connect a DVOM to the terminals of the
SPA1B coil. Turn on the lift truck. Go to the A4.7.6
menu and press enter to apply power to the SPA1B
coil.
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 7.
Step 2: Disconnect the wires from the SPA1B coil.
Connect a DVOM to the wires removed from the coil.
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Go to the A4.7.6 menu and press enter to apply power
to the wires.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the SPA1B coil.
Step 3: Connect a DVOM to CA631-12 (+) and
CA631-6 (-). Go to the A4.7.6 menu and press enter to
apply power to the wires.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between CA631 and the
SPA1B coil.
Step 4: Connect a DVOM to FU22 (+) and CA837-18
(-) on Access 7. Go to the A4.7.6 menu and press enter
to apply power to the circuit.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 5.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wires between CA837-
18 on Access 7 and CA631-6.
Step 5: Connect a DVOM to FU22 (+) and battery
negative on Access 3.
• If: The voltage ≠ 33–39 V DC.
– Then repair or replace the wires between FU22
and CA631-12.
• If: The voltage = 33–39 V DC.
– Then replace Access 7.
Event Code 738
Access 7 Detects High Current in the SVLSD Cir-
cuit
Step 1: Connect a DVOM to the terminals of the
SVLSD coil. Turn on the lift truck. Go to the A4.7.7
menu and press enter to apply power to the SVLSD
coil.
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 7.
Step 2: Disconnect the wires from the SVLSD coil.
Connect a DVOM to the wires removed from the coil.
Go to the A4.7.7 menu and press enter to apply power
to the coil.
• If: The voltage ≠ 33–39 V DC.
Crown 2021 PF28537
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Event Codes
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the SVLSD coil.
Step 3: Disconnect CA631. Connect a DVOM to
PC631-12 (+) and PC631-8 (-). Go to the A4.7.7 menu
and press enter to apply power to the wires.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between PC631 and the
SVLSD coil.
Step 4: Connect a DVOM to CA837-9 (+) and
CA837-17 (-) on Access 7.
• If: The voltage ≠ 0 V DC.
– Then repair or replace the wires between CA837-
17 on Access 7 and PC631-8.
• If: The voltage = 0 V DC.
– Then replace Access 7.
Event Code 739
Access 7 Detects a short circuit in the SVLSD Cir-
cuit
Step 1: Follow Event Code 738 procedures.
Event Code 740
Access 7 Detects an Open Circuit in the SVLSD Cir-
cuit
Step 1: Connect a DVOM to the terminals of the
SVLSD coil. Turn on the lift truck. Go to the A4.7.7
menu and press enter to apply power to the SVLSD
coil.
• If: The voltage ≠ 18–20 V DC.
– Then continue to step 2.
• If: The voltage = 18–20 V DC.
– Then replace Access 7.
Step 2: Disconnect the wires from the SVLSD coil.
Connect a DVOM to the wires removed from the coil.
Go to the A4.7.7 menu and press enter to apply power
to the wires.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 3.
• If: The voltage = 33–39 V DC.
– Then replace the SVLSD coil.
Step 3: Connect a DVOM to CA631-12 (+) and
CA631-8 (-). Go to the A4.7.7 menu and press enter to
apply power to the wires.
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• If: The voltage ≠ 33–39 V DC.

– Then continue to step 4.
• If: The voltage = 33–39 V DC.
– Then replace the wires between CA631 and the
SVLSD coil.
Step 4: Connect a DVOM to FU22 (+) and CA837-17
(-) on Access 7. Go to the A4.7.7 menu and press enter
to apply power to the circuit.
• If: The voltage ≠ 33–39 V DC.
– Then continue to step 5.
• If: The voltage = 33–39 V DC.
– Then repair or replace the wires between CA837-
17 on Access 7 and CA631-8.
Step 5: Connect a DVOM to FU22 (+) and battery
negative on Access 3.
• If: The voltage ≠ 33–39 V DC.
– Then repair or replace the wires between FU22
and CA631-12.
• If: The voltage = 33–39 V DC.
– Then replace Access 7.

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