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Lesson VI Strategic Capacity Planning 2022 Ver
Lesson VI Strategic Capacity Planning 2022 Ver
Lesson VI Strategic Capacity Planning 2022 Ver
CAPACITY Management
PLANNING FOR and TQM
GOODS & SERVICES Unit VI
1
2
LEARNING OBJECTIVES
At the end of this module, you will be able to
• Summarize the importance of capacity
planning.
• Discuss ways of defining and measuring
capacity.
• Describe the determinants of effective
capacity.
• Discuss the major considerations related
to developing capacity alternatives.
• Briefly describe approaches for
evaluating capacity alternatives.
3
WHAT IS CAPACITY?
• the upper limit or ceiling on the load that an
operating unit can handle.
WHAT IS CAPACITY?
the maximum amount
that can be produced in a
given time
5
imbalance
• Changes in demand
• Changes in technology
• Changes in the environment
• Perceived threats / or opportunities
8
BASIC QUESTIONS OF
CAPACITY PLANNING
• What kind of capacity is
needed?
• When it is needed?
9
TYPES OF CAPACITY
• Design capacity
TYPES OF CAPACITY
• Effective capacity
• is the realistic limit that can
sustain over the long term.
• design capacity minus
allowances such as personal
time, maintenance, and scrap
14
CAPACITY
• Actual output
• rate of output actually achieved-
-cannot exceed effective
capacity.
• Reasons:
• Machine breakdown
• Absenteeism
• Materials shortage
• Quality problems
15
𝐴𝑐𝑡𝑢𝑎𝑙 𝑂𝑢𝑡𝑝𝑢𝑡
𝐸𝑓𝑓𝑖𝑐𝑖𝑒𝑛𝑐𝑦 = 𝑥 100
𝐸𝑓𝑓𝑒𝑐𝑡𝑖𝑣𝑒 𝐶𝑎𝑝𝑎𝑐𝑖𝑡𝑦
𝐴𝑐𝑡𝑢𝑎𝑙 𝑂𝑢𝑡𝑝𝑢𝑡
𝑈𝑡𝑖𝑙𝑖𝑧𝑎𝑡𝑖𝑜𝑛 = 𝑥 100
𝐷𝑒𝑠𝑖𝑔𝑛 𝐶𝑎𝑝𝑎𝑐𝑖𝑡𝑦
𝑨𝒄𝒕𝒖𝒂𝒍 𝑶𝒖𝒕𝒑𝒖𝒕 𝟑𝟔
• 𝑬𝒇𝒇𝒊𝒄𝒊𝒆𝒏𝒄𝒚 = = = 𝟗𝟎%
𝑬𝒇𝒇𝒆𝒄𝒕𝒊𝒗𝒆 𝑪𝒂𝒑𝒂𝒄𝒊𝒕𝒚 𝟒𝟎
𝑨𝒄𝒕𝒖𝒂𝒍 𝑶𝒖𝒕𝒑𝒖𝒕 𝟑𝟔
• 𝑼𝒕𝒊𝒍𝒊𝒛𝒂𝒕𝒊𝒐𝒏 = = = 𝟕𝟐%
𝑫𝒆𝒔𝒊𝒈𝒏 𝑪𝒂𝒑𝒂𝒄𝒊𝒕𝒚 𝟓𝟎
EXAMPLE
SAMPLE EXERCISES 17
𝑨𝒄𝒕𝒖𝒂𝒍 𝑶𝒖𝒕𝒑𝒖𝒕 𝟕
• 𝑬𝒇𝒇𝒊𝒄𝒊𝒆𝒏𝒄𝒚 = = = 𝟖𝟕. 𝟓%
𝑬𝒇𝒇𝒆𝒄𝒕𝒊𝒗𝒆 𝑪𝒂𝒑𝒂𝒄𝒊𝒕𝒚 𝟖
𝑨𝒄𝒕𝒖𝒂𝒍 𝑶𝒖𝒕𝒑𝒖𝒕 𝟕
• 𝑼𝒕𝒊𝒍𝒊𝒛𝒂𝒕𝒊𝒐𝒏 = = = 𝟕𝟎%
𝑫𝒆𝒔𝒊𝒈𝒏 𝑪𝒂𝒑𝒂𝒄𝒊𝒕𝒚 𝟏𝟎
𝑨𝒄𝒕𝒖𝒂𝒍 𝑶𝒖𝒕𝒑𝒖𝒕 𝟒
• 𝑬𝒇𝒇𝒊𝒄𝒊𝒆𝒏𝒄𝒚 = = = 𝟖𝟎%
𝑬𝒇𝒇𝒆𝒄𝒕𝒊𝒗𝒆 𝑪𝒂𝒑𝒂𝒄𝒊𝒕𝒚 𝟓
𝑨𝒄𝒕𝒖𝒂𝒍 𝑶𝒖𝒕𝒑𝒖𝒕 𝟒
• 𝑼𝒕𝒊𝒍𝒊𝒛𝒂𝒕𝒊𝒐𝒏 = = = 𝟔𝟔. 𝟔𝟕%
𝑫𝒆𝒔𝒊𝒈𝒏 𝑪𝒂𝒑𝒂𝒄𝒊𝒕𝒚 𝟔
EXAMPLE
19
DETERMINANTS OF EFFECTIVE
CAPACITY
Facilities
• design of facilities, including size and provision for expansion
• Locational factors, such as transportation costs, distance to
market, labor supply, energy sources, and room for expansion
• layout of the work area determines how smoothly work can
be performed
• environmental factors such as heating, lighting, and
ventilation also play a significant role
20
DETERMINANTS OF EFFECTIVE
CAPACITY
DETERMINANTS OF EFFECTIVE
CAPACITY
• Process factors
• Refers to quantity capability of a process
• A more subtle determinant is the influence of
output quality
• Productivity also affects capacity
• Number of products or services processed on
batches
22
DETERMINANTS OF EFFECTIVE
CAPACITY
• Human factors
• tasks that make up a job
• variety of activities involved
• training, skill, and experience required to
perform a job
23
DETERMINANTS OF EFFECTIVE
CAPACITY
• Policy factors
• Management policy can affect
capacity by allowing or not allowing
capacity options such as overtime or
second or third shifts
24
DETERMINANTS OF EFFECTIVE
CAPACITY
• Operational factors
• Inventory stocking decisions
• Late deliveries
• Purchasing requirements
• Acceptability of purchased materials and parts
• Quality inspection and control procedures
• Equipment Capabilities
25
DETERMINANTS OF EFFECTIVE
CAPACITY
DETERMINANTS OF EFFECTIVE
CAPACITY
• External factors
• Product standards
• especially minimum quality and performance
standards
• pollution standards on products and equipment
• union contract limits the number of hours and type
of work an employee may do
27
CALCULATING PROCESSING
REQUIREMENTS
CALCULATING PROCESSING
REQUIREMENTS
A department works one 8-hour shift, 250 days a year, and has these
figures for usage of a machine that is currently being considered:
Product Annual Standard Processing time per Processing time
Demand unit needed
#1 400 5 2,000
#2 300 8 2,400
#3 700 2 1,400
Working one 8-hour shift 250 days a year provides an annual capacity of 8 × 250 = 2,000
hours per year. Consequently, three of these machines would be needed to handle the
required volume:
5,800 ℎ𝑜𝑢𝑟𝑠
= 2.90 ≈ 3.0 𝑚𝑎𝑐ℎ𝑖𝑛𝑒𝑠
2,000 ℎ𝑜𝑢𝑟𝑠 𝑝𝑒𝑟 𝑚𝑎𝑐ℎ𝑖𝑛𝑒
PRACTICE PROBLEM
32
Demand
Processing Time Per Unit
Product
(Minutes) per machine
A B C
1 16,000 3 4 2
2 12,000 4 4 3
3 6,000 5 6 4
4 30,000 2 2 1
33
MAKE OR BUY
DO IT IN-HOUSE OR OUTSOURCE IT
IMPORTANT considerations
• Available capacity
• Available the equipment, necessary
skills, and time
• Cost considerations
• Expertise
• Quality considerations
35
IMPORTANT considerations
• Nature of demand
• demand for an item is high and
MAKE OR BUY steady (MAKE) vs wide
DO IT IN- fluctuations in demand or small
HOUSE OR orders (BUY)
OUTSOURCE IT • Cost (make vs buy)
• Risks
• Loss of direct control over
operations, knowledge sharing,
and the possible need to
disclose proprietary information
36
DEVELOPING CAPACITY
ALTERNATIVES
1 2 3 4 5 6
Design Take stage Take a “big Prepare to Attempt to Identify the
flexibility of life picture” deal with smooth out optimal
approach to capacity operating
into the cycle into capacity capacity requirements
system account “chunks” level
changes
(bottleneck
operation)
37
DESIGNING FLEXIBILITY
INTO THE SYSTEM
• Example:
• A new golf course may start as a 9-hole
operation, but if provision is made for future
expansion by obtaining options on adjacent
land, it may progress to a larger (18-hole)
course
39
• Growth phase
• Overall market may experience
rapid growth
• The real issue is the rate at which
the market share grows, which
TAKING INTO may be more or less than the
market rate
ACCOUNT • Growth requires increasing
STAGE OF LIFE capacity, that means increasing
investment and increasing
CYCLE complexity
• take into account possible similar
moves by competitors, which
would increase the risk of
overcapacity in the market, and
result in higher unit costs of the
output
41
• Maturity phase
• Size of market levels off
• Organizations tend to have stable
market shares
TAKING INTO • Profitability can be increased
ACCOUNT by reducing costs and making
STAGE OF LIFE full use of capacity
CYCLE • Some organizations may still try
to increase profitability by
increasing capacity if they believe
this stage will be long or the cost
to increase capacity is relatively
small
42
• Decline phase
• underutilization of capacity due to
declining demand
• may eliminate the excess
TAKING INTO capacity by selling it, or by
ACCOUNT introducing new products or
STAGE OF LIFE services
CYCLE • Another option is to transfer
capacity to a location that has
lower labor costs, which allows the
organization to continue to make
a profit on the product for a while
longer
43
Take a “big-picture”
(i.e., systems) approach
to capacity changes.
DEVELOPING
• When developing capacity
CAPACITY alternatives, it is important to
ALTERNATIVES consider how parts of the
system interrelate
• Risk – unbalanced system
• Bottleneck operation
44
Bottleneck operation
BOTTLENECK OPERATION
TAKING A SYSTEMS APPROACH 46
Example
PREPARE TO • Desired capacity = 55 units per hour
DEAL WITH • Machine capacity = 40 units per hour
each
CAPACITY • One Machine = 15 units per hour short
CHUNKS • Two machines = overcapacity of 25
units per hour
49
OPERATING LEVEL
• Identify the
optimal
operating level
52
EVALUATING CAPACITY
ALTERNATIVES
Cost-
Financial Decision Waiting-line
Volume
Analysis Theory Analysis
Analysis
54
EVALUATING ALTERNATIVES
• Cost-Volume Analysis
• Relationship between cost, revenue
and volume of output
• Purpose: estimate income under
different operating conditions
• Useful tool for comparing capacity
alternatives
• Requires identification of all costs
related to the production of a
given product
55
Cost-Volume Analysis
FC – remain constant
regardless of output
EVALUATING
ALTERNATIVES VC – vary directly with
volume
•𝑇𝐶 = 𝐹𝐶+𝑉𝐶
•𝑉𝐶 = 𝑄 𝑥 𝑣
56
COST-VOLUME ANALYSIS
𝑇𝑅 = 𝑅 𝑥 𝑄
𝑃 = 𝑄 𝑅 − 𝑣 − 𝐹𝐶
𝑃 = 𝑇𝑅 − 𝑇𝐶
𝑃 = 𝑅 𝑥 𝑄 − (𝐹𝐶 + 𝑣 𝑥 𝑄) 𝑄 𝑅 − 𝑣 − 𝐹𝐶 = 𝑃
𝑃 = 𝑄 𝑅 − 𝑣 − 𝐹𝐶
𝑄 𝑅 − 𝑣 = 𝑃 + 𝐹𝐶
The difference between revenue per unit
and variable cost per unit, R − v, is known 𝑃 + 𝐹𝐶
as the contribution margin.
𝑄=
𝑅 −𝑣
The required volume, Q, needed to
generate a specified profit is
𝐹𝐶
𝑄=
𝑃+𝐹𝐶 𝑄𝐵𝐸𝑃 =
𝑅 −𝑣 𝑅 −𝑣
58
EVALUATING ALTERNATIVES
• Cost-Volume Analysis
The owner of Old-Fashioned Berry Pies, S. Simon, is contemplating adding
a new line of pies, which will require leasing new equipment for a monthly
payment of $6,000. Variable costs would be $2.00 per pie, and pies would
retail for $7.00 each.
a. How many pies must be sold in order to break even?
𝐹𝐶 $6,000
𝑄𝐵𝐸𝑃 = =
𝑅 −𝑣 $7 − $2
= 1,200 𝑝𝑖𝑒𝑠 𝑝𝑒𝑟 𝑚𝑜𝑛𝑡ℎ
EVALUATING ALTERNATIVES
59
• Cost-Volume Analysis
b. What would the profit (loss) be if 1,000 pies are made and sold
in a month? 𝑃 = 𝑄 𝑅 − 𝑣 − 𝐹𝐶
𝑃 = 1,000 $7 − $2 − $6,000
= −$1,000
c. How many pies must be sold to realize a profit of $4,000?
𝑃 + 𝐹𝐶 $4,000 + $6,000
𝑄= 𝑄=
𝑅 −𝑣 $7 − $2
= 2,000 pies
60
EVALUATING ALTERNATIVES
• Cost-Volume Analysis
d. If 2,000 can be sold, and a profit target is $5,000, what price
should be charged per pie?
P = Q (R – v) – FC
$5,000 = 2,000 𝑅 − $2 − $6,000
$5,000 = 2,000𝑅 − $4,000 − $6,000
$15,000
𝑅= = $7.50
2,000
EVALUATING ALTERNATIVES
61
EVALUATING ALTERNATIVES
• Note, however, that the total revenue line
might not intersect the fixed-cost line in
a particular range, meaning that there
would be no break-even point in that
range. This possibility is illustrated in the
figure on the left, where there is no
break-even point in the first range. In
order to decide how many machines to
purchase, a manager must consider
projected annual demand (volume)
relative to the multiple break-even points
and choose the most appropriate
number of machines.
63
EVALUATING ALTERNATIVES
• Cost-Volume Analysis
A manager has the option of purchasing one, two, or three machines. Fixed
costs and potential volumes are as follows: (note: v = $10 R = $40)
Financial Present
Cash Flow Payback
Analysis Value
A firm’s manager must decide whether to make or buy a certain item used in
the production of vending machines. Cost and volume estimates are as follows:
Make Buy
Annual FC $150,000 None
VC/unit $60 $80
Annual Volume
(units) 12,000 12,000
a. Given these numbers, should the firm buy or make this item?
b. There is a possibility that volume could change in the future. At
what volume would the manager be indifferent between making
and buying?
67
set the two total costs equal to each other, and solve for volume:
TCmake = TCbuy. Thus,
$150,000 + Q($60) = 0 + Q($80).
Solving for Q = 150,000 / 20 = 7,500 units.
Note: This is problem #10 or #11 (depending on the edition) found at the
end of the chapter in Stevenson's Operations Management 69
Machines Cost
A $40,000
PRACTICE PROBLEM
A manager must decide which
B $30,000 type of machine to buy, A, B,
C $80,000 or C.
• Assume that only purchasing
Processing Time Per costs are being considered.
Product Demand
Unit (Minutes) Which machine would have
A B C the lowest total cost, and
1 16,000 3 4 2 how many of that machine
would be needed? Machines
2 12,000 4 4 3 operate 10 hours a day, 250
3 6,000 5 6 4 days/yr
4 30,000 2 2 1
70