RAC - Quality Management Procedures

RAC ED QUALITY MANAGEMENT SYSTEM
Quality Management Procedures

Issue Date: Originator Project Div. Type Disciple Number Rev.
Revision Date: R A C 0 0 0 0 Q Q M P G N 0 0 0 2 0 0
Quality
Management
Procedures
RAC ED Quality Team

Prepared By Approved By
Position
Name
Signature
Date
Pages: 1 / 33 Type: Colored Scale: None Folio: A4

VERSION HISTORY
RAC intends to issue this document to be performed in RAC projects. It may be modified, revised
and reissued during the projects. It is intended for the sole use by RAC.
Rev. Status Date Prepared Approved Description

Table of Contents
1 PURPOSE ......................................................................................................... 5
2 SCOPE .............................................................................................................. 5
3 DEFINITIONS, TERMS, AND ABBREVIATIONS .................................................... 5
4 NUMBERING .................................................................................................... 6
5 PROCEDURE ..................................................................................................... 6
5.1 Inspection and Test Plan ............................................................................................... 6
5.1.1 General .......................................................................................................................................6
5.1.2 ITP Form Description ..................................................................................................................7
5.1.3 Preparation of the ITP ................................................................................................................8
5.2 Material Approval Procedures ...................................................................................... 8
5.3 Material Inspection Procedures .................................................................................... 9
5.4 Work Inspection Procedures ....................................................................................... 10
5.4.1 Customizing and Submission Inspection Checklist (ICL) for Approval .................................... 10
5.4.2 Open Inspection Checklist (ICL) ............................................................................................... 10
5.4.3 Closing Inspection Checklist (ICL) ............................................................................................ 11
5.4.4 Issue Work Inspection Request (WIR) ..................................................................................... 11
5.4.5 Clearance processing............................................................................................................... 12
5.5 Control of Non-Conformance Procedures ................................................................... 13
5.5.1 General .................................................................................................................................... 13
5.5.2 Raising Non-conformance Report ........................................................................................... 14
5.5.3 Determine the Necessary Actions and Root Cause ................................................................. 14

5.5.4 Perform the Corrections Proposal .......................................................................................... 15
5.5.5 Closing out and Registration ................................................................................................... 15
6 Appendix ........................................................................................................16
6.1 Code Selection Criteria ............................................................................................... 16
6.2 Forms ........................................................................................................................ 17
6.2.1 Work Inspection Request WIR ................................................................................................ 17
6.2.2 Material Inspection Request MIR ......................................................................................... 18
6.2.3 Non Conformance Report NCR .............................................................................................. 19
6.2.4 Internal Non-Conformance Report INCR ............................................................................... 20
6.2.5 Site Observation Report SOR .................................................................................................. 21
6.2.6 Site Instruction Report SIR ..................................................................................................... 22
6.2.7 External Clearance Request (ECR) .......................................................................................... 23
6.2.8 INCIDENT REPORT (INC) .......................................................................................................... 24
6.2.9 Inspection Check List (ICL) ..................................................................................................... 25
6.2.10 Typical Inspection and Test Plan ITP ................................................................................... 26
7 PROCESSES FLOW CHARTS ..............................................................................27
7.1 ITP Process Flow Chart: .............................................................................................. 27
7.2 MIR Process Flow Chart: ............................................................................................. 28
7.3 ICL Process Flow Chart: ............................................................................................... 29
7.4 WIR Process Flow Chart: ............................................................................................. 30
7.5 NCR Process Flow Chart: ............................................................................................. 31
7.6 Unified Numbering System Format for Document ....................................................... 32
7.7 Unified Numbering System Format for Drawings ........................................................ 33

1 PURPOSE
To describe and simplify all processes related to Quality at the Projects performed under
the RAC Engineering Division and delivered by contractors and their subcontractor(s) in
order to ensure the compliance of the work with the project requirements, specifications,
and drawings.
2 SCOPE
This procedure is applicable to RAC projects undertaken by RAC ED in KSA. This
procedure is designed with effective tools by considering the requirements as per
contract including RAC expectations. Effective tools consist of set criteria to achieve a
set of goals and targets.
3 DEFINITIONS, TERMS, AND ABBREVIATIONS

RAC : Riyadh Airport Company
RAC ED : Engineering Division of RAC.
Conformance : Fulfillment of a requirement.
Conforming : A product, which fulfills the specified requirements under the scope
Product
of contracts, design documents or any written approved technical or
non-technical regulation local / international codes and standards,
procedure, plan, program and guideline about the item or work. (e.g.;
material, product, drawing, production, labor, etc.).
ITP : Inspection and Test Plan
MIR : Material Inspection Request
MAR : Material Approval Request
WIR : Work Inspection Request
RAC QMS : RAC Quality Management System
DC : Document Control
SBC : Saudi Building Code
KKIA : King Khaled International Airport
ICL : Inspection Checklist

SIR : Site Instruction Report, Subject to the limitations of the authority delegate to
the RAC’s Representative, Site Instruction shall not constitute a Variation to
the Contract sum or Contract duration.
SOR : Site Observation Report
NCR : Non-conformance Report
Hold Point : RAC ED shall be notified of the timing of inspection or test in advance.
Inspection or test shall not be carried out without the RAC ED representative in
attendance, signature on WIR is a must to proceed of following work.
Witness Point : RAC ED shall be notified of the timing of inspection or test in advance.
However, the inspection or test shall be performed as scheduled if the RAC ED
representative is not present, signature on WIR is required, but signed later.
Surveillance : Random attendance without notice contractor, no signature is required on WIR

point or accompanying documentation.
Review Point : Review of record, it may be in addition to any of the other codes.
4 NUMBERING
A Unified Numbering System procedure (Ref. no RAC-0000-Q-QMP-GN-0001-01 is
attached) has been issued to cover the control of all project documentation using the
standardized method for identifying documents issued within RAC ED management
services for the purpose of organizational development of RAC Programs;
 Unified Numbering System for document

 Unified Numbering System for drawing
5 PROCEDURE
5.1 Inspection and Test Plan

5.1.1 General
Inspection and Test Plan ITP is the setting out of inspection and test requirements
against which the quality of materials, fabrication, construction and installation is
checked.
The ITP specifies for each of construction part or work phase, the description of the
inspection, frequency, acceptance criteria, inspections responsible, project

specifications / codes / standards references, or any other approved documents

related to the inspections, (procedures, drawings, etc.) and the type of inspection
(surveillance point, witness point, hold point). The ITP also will include the type of
records which give evidence that the work has been carried out, inspected and / or
tested as defined by specification requirements.
ITP may be joined to the relevant work procedure or may be issued alone when
issuance (or revision) of a work procedure is not required.
In both cases, the ITP is prepared, reviewed, approved and numbered with revision
index as an independent document in order to give the possibility to revise and to
update any ITP during the course of the project (change in hold point, amendment to
specification, etc.).
5.1.2 ITP Form Description
The ITP form (Ref. No.RAC-Form-QC-018-01) is containing the following information:
 Coding number with revision index

 Date
 Names and signatures of person in charge of preparation, review and
approval
 Concerned activity and discipline
 Item Number: this column specifies the chronological order of the
inspections (numerical codification).
 Work phase: Description of required inspection and test
 Project Specification Reference: related specification (clause No.)
 Codes and Standards: applicable regulation (ANSI, ACI, BS, etc.).
 Inspection / Testing Method: Visual, Field Test, Laboratory Test, etc.
 Acceptance Criteria: the related acceptance tolerance according to the
specification, standards and contract requirements.
 Frequency: specify the required frequency of the inspections and test
according to the specified requirements.
 Record: identify the type of record and the follow-up documents which are
generated after inspections and tests as an evidence in order to ensure that

the works have been carried out in compliance with the specified
requirements.
 Inspection Parties and type of inspection: identify the type of inspection
(hold point, witness point, etc.) for each inspection party.
 Remarks: give additional information, as needed.
5.1.3 Preparation of the ITP
1) The data and information required prior commencing the preparation of the ITP are
from the following resources:
 Contract Documents
 Standards
 Approved Drawings
 Approved Procedure
 Consult an experienced person
2) The ITP are prepared by the contractor QA/QC team and / or the responsible team.
3) The inspection levels; (Witness, Review and Hold Points) are identified in the related
ITP for different work phases of the activity as required by the inspection parties. The
inspection level is to be done by the contractor's quality manager and to be approved
by the RAC Quality Lead.
4) The Contractor Technical Manager and Project Manager will review the issued ITP,
to ensure the compliance with the technical specification, design and shop drawings
and the quality requirements before submission ITP for RAC approval.
5) After RAC Quality Team approval for ITP, it will become a contractual document and
any violation, non-compliance or un-following it will be considered a non-conformity
to the contract.
5.2 Material Approval Procedures

1) Material Inspections on site will not be carried out unless the material has already
been approved.
2) Prior to ordering any materials for use on the construction works, the contractor’s
Material Engineer shall prepare the MAR for approval (Any “selection” of material by
any “stakeholder” through any “channel” except this procedure shall not relieve the
contractor from full compliance with obligation against these instructions).

3) The attachment shall contain the following Mandatory requirements: -
 Manufacturer Profile (Government & organization approval, company

registration, etc.)
 SASO approvals.
 Material technical data sheet / Catalogue (Original one).
 Compliance Sheet (stamped by manufacturer and / or supplier to state that the
material meets the Project Specification, RAC / KKIA Standards, SBC).
 Prequalification file.
 Previous similar approvals.
The following attachments are preferred: -
 Manufacturer ISO 9001 Certification.
 Manufacturer QA plan.
 Summary of Experience in KSA.
5.3 Material Inspection Procedures

1) Prior to inspection, the material must have already been approved and recorded
using a MAR. The contractor shall submit the MIR (Ref. No.: RAC-Form-QC-007 Rev.
01 is attached) to RAC ED 24 hours prior the inspection time. MIR shall contain the
following mandatory information:
 Name of material.
 Size and dimensions of materials.
 Material approval serial number (approved MAR No.)
 Name and address of manufacture.
 Date of manufacture.
 Delivery note serial number.
 Quantity.
the following mandatory attachments shall be provided:

 Approved MAR.
 Material delivery note.
 Material data sheet.
 Test certificate / Batch certificate / Certificate of conformity.
 Manufacturer's storage instruction.
 Certificate of Origin (for un-Saudi products)
 Third party test certificate (if required)
2) Upon receiving the Inspection Request, the Quality Team will review the MIR and
ensure that all the required supportive documents are attached and approved.
3) In case the supportive documents are not available or have not been approved yet,
the Quality Team shall close-out the MIR by "Code C" and place his comments,
otherwise, the Quality Team will forward the MIR to the concerned Quality Inspector
to perform the inspection.
4) Upon receiving the commented MIR from the Quality Inspector, the Quality Team will
verify the comments, therefore, the Quality Team will close-out the MIR as per the
“Code Selection Criteria” stated in Appendix 6.1
5) Upon receiving MIR with status code "B or C", the Contractor shall take all required
actions to rectify the mentioned comments and issue a new revision (i.e. Rev. 01) of
the MIR with the same serial Number along with a copy of previous MIR.
6) Upon receiving new revision of the MIR, the Quality Team will verify that all
mentioned comments in previous MIR been rectified and all required documents are
available and valid.
7) Where a MIR is re-submitted, the original reference number should be kept, and the
revision number increased.
5.4 Work Inspection Procedures

5.4.1 Customizing and Submission Inspection Checklist (ICL) for Approval
1) RAC will provide to the contractor a general ICL (Ref. No.: RAC-Form-QC-017 Rev.
00 is attached), then the contractor shall customize the sequence of activities and a
full description of sub-activities as per approved ITP.
2) The contractor shall submit all ICL for all items (once or separately) to the RAC
Quality Team for approval.
3) After ICL is approved, the contractor shall follow the ICL for inspections activities.
5.4.2 Open Inspection Checklist (ICL)
1) Prior starting the execution of the new item / activity, the contractor shall open ICL
by filling all the required data in ICL form.
2) Not allowed to open new ICL for any item until the related materials been approved.
3) The opening of ICL is considered as an official notification of starting the activity by
the contractor side.

4) ICL is restricted for the agreed designated area / zone that shown on the approved
layout in A3 size.
5) ICL will contain all activities and sub-activities for the specified item.
6) The inspection level for the related activities in the ICL shall be prepared by the
contractor and approved by RAC Quality Team.
7) Once the activity / sub-activity is ready for inspection (100% completed), the
contractor shall inform the RAC Representative (as per inspection level) Four (4)
hours prior the inspection time.
8) Upon receiving the notification from the contractor, RAC Representative will check
all required supportive documents (i.e. approved MIR, drawings, method statement,
etc.) are available and approved.
9) RAC ED Representative will perform the inspection and write initials, signature and
inspection date in the designated place of that activity in case the work is satisfactory
(it is 100% completed, no comment on code written in the ICL), otherwise, the activity
will be considered as an open and not completed.
10) The contractor shall comply with the comments before the 2nd visit of RAC ED
representative, the process repeated until the work is satisfactory, otherwise, NCR
will be issued after 3rd visit.
5.4.3 Closing Inspection Checklist (ICL)
1) The contractor will maintain the ICL until all activities are completed and the ICL is
closed.
2) After finishing all activities in the ICL, the contractor shall obtain the signature from
all the participants in the inspections, then a Work Inspection Request (WIR) shall be
issued and submitted to RAC Quality Team by the contractor for the mentioned area
/ zone in the ICL for approval.
5.4.4 Issue Work Inspection Request (WIR)
1) The contractor shall submit the WIR (Ref. No.: RAC-Form-QC-009 Rev. 01 is
attached) to RAC ED 24 hours prior the inspection time, with full description for the
required inspection:
 Clear and full attachments.
 Full description of the activity and / or sub-activity.
 The location details (building name / number, floor level, axis from - to, etc.).

2) Upon receiving the Inspection Request, the Quality Team will review the WIR and
ensure that all the required supportive documents (i.e. shop drawings, MIR, ICL etc.)
are attached and approved.
3) In case the supportive documents are not available or have not been approved yet,
the Quality Team shall close-out the WIR by "Code C", otherwise, the Quality Team
will forward the WIR to the concerned Quality Inspector to perform the inspection.
4) Upon receiving the commented WIR from the Quality Inspector, the Quality Engineer
will verify the comments, therefore, the Quality Engineer will close-out the WIR as per
the “Code Selection Criteria” stated in appendix 6.1
5) Upon receiving WIR with status code "B or C", the contractor shall take all required
actions to rectify the mentioned comments and issue a new revision (i.e. Rev. 01) of
the WIR with the same serial Number along with a copy of previous WIR.
6) Upon receiving new revision of the WIR, the Quality Engineer will verify that all
mentioned comments in previous WIR been rectified and all required documents are
available and valid.
7) Where a WIR is re-submitted, the original reference number should be kept, and the
revision number increased.
5.4.5 Clearance processing
 The clearance will take place in three stages as the following:

1) RAC ED representative will ensure that all the relevant disciplines to that activity has
been inspected, approved and signed by the related inspectors (if required),
otherwise, it will not perform the inspection.
2) The Second Stage shall be performed by the contractor team before raising the WIR
and stated in the part of (Clearance from MEP Department or Other) in WIR form.
Clearance from MEP Department or Other

Associated Disciplines Inspections / Approvals
Position Comment WIR No. (if any) Status Signature Clearance Date
Civil /
Survey
Mechnical
Electrical
Others
(Specify)

3) The Third Stage will be requested from Maintenance Dept. by the contractor through
(External Clearance Request) (Ref. No.: RAC-Form-QC-022 Rev. 01 is attached)
5.5 Control of Non-Conformance Procedures

5.5.1 General
1) A non-conformity is a situation, when a condition, procedure, standard, rule, drawing

or technical criterion is not fulfilled.
2) For minor observations of defects, the contractor is hereby notified through Site
Observation Report SOR that the defects have been noticed in the executed work
which shall be rectified within the agreed time.
3) The contractor shall response to SOR, otherwise NCR will be issued.
4) A non-conformity may result from, but not limited to:
• Non-compliance to the work's procedures or Quality Procedures.
• Repetition of the defects that previously mentioned in the SOR.
• Negligence of SOR over the due date.
• Using unapproved shop drawing.
• Unavailability of the approved shop drawing with the site team.
• Not following the approved shop drawing on-site.
• Using old revision from the approved shop drawing.
• Not following and / or unavailability of the approved construction procedures
(Method Statement, ITP, etc.).
• Using unapproved Method Statements and / or ITP.
• Not following RAC documented instructions on site.
• Change and / or repair of works without approval by RAC.
• Using unapproved materials.
• Using non-calibrated equipment.
5) Once a product / activity is identified as a non-conforming, the NCR's originator shall
immediately notify the contractor and all concerned parties.
6) The contractor shall not proceed for the next activity, as the related work will be
suspended until the relevant NCR is solved.
7) The main contractor should follow and apply the same procedure for controlling the
internal non-conformance INCR with the subcontractors.
8) All RAC personnel are authorized to draw attention to any detected Non-
conformances.
9) Where nonconformity to RAC ED requirements of the works is identified, the person

in charge of this area shall discuss the findings with the Quality Engineer and agree
on the raising of the NCR.
10) In case of construction related deficiencies, NCR will be raised by relevant RAC
Representative.
11) In case of Safety related deficiencies, NCR will be raised by RAC HSE Engineer with
coordination with the execution and quality team.
5.5.2 Raising Non-conformance Report
1) At “Part (A)” in the NCR form the Originator shall fill the NCR Form (ref: RAC-Form-
QC-011 Rev. 01 is attached), clearly describe the nonconformity, obtain the NCR
reference number from the Quality Team and send the signed NCR along with
supported documents to the Quality Engineer.
2) The Quality Engineer will review and sign the NCR, then finally, NCR will be approved
by the Quality Lead at “Part (B)”.
3) The complete approved NCR Along with supportive documentation, if any, will be
issued to the concerned contractor for action.
5.5.3 Determine the Necessary Actions and Root Cause
1) At “Part (C)” the contractor shall liaise with the team responsible for where the
nonconformity occurred, to establish the means by which the non-conformance will
be addressed (correction and corrective actions) and the related root cause.
2) The root cause of NCR is a mandatory to proceed close NCR, of course, the root
cause is not a description of the violation or the defect, but it is looking for the reasons
behind the nonconformity, the contractor can gather the root cause by using any
technique for root cause analysis such "Five Whys" technique.
3) The "Remedial Action" is the fast action to correct, repair, and / or fix the issue,
Whereas, The "Corrective Action" is the plan or actions that the contractor will take
to prevent the recurrence of the error that led to the issuance of that NCR.
4) In "Action By" field the contractor shall mention the person in charge of following up
the closure of remedial and / or corrective action.

5.5.4 Perform the Corrections Proposal
1) Quality team will review the closure proposal of NCR mentioned in “Part (C)” and
respond accordingly with appropriate comments and action code at “Part (D)”.
2) The contractor shall implement the approved correction action and rectify the
nonconforming condition within the specified time frame after getting RAC quality
team approval for the Root Cause, Remedial and Corrective Action, however the
executed work must fulfil the specifications and requirements.
5.5.5 Closing out and Registration
1) When the corrections been executed, the WIR / MIR shall be raised along with the
related supportive documents, if any, to verify the implementation in order to
proceed of closure the NCR.
2) The contractor shall mention the number of NCR in the WIR / MIR form in the field
of; "Description of Works"
3) RAC Quality Team will check the work;
a) In case, the execution of correction is unsatisfactory, RAC Quality Team will
reject the WIR / MIR and the NCR will be kept open, so the contractor shall raise
a new revision of WIR / MIR after rectification.
b) In case, the execution of correction is satisfactory (WIR / MIR will be approved),
the contractor should attach the approved WIR / MIR along with the approved
Corrective Action of NCR to RAC Quality Team in order to close the NCR.
4) After RAC Quality Lead approval, NCR is considered Closed.

6 Appendix
6.1 Code Selection Criteria
Code A
Status Description : (Notice of No Objection) is used in case the work / material is done properly,
accepted by Quality Engineer / inspector and all supportive documents are
Resubmission : No need
Code B
Status Description : (Subject to comments) is used in case of the work / material is done properly,
accepted by Quality Engineer / inspector BUT supportive documents are
required (i.e. technical test reports, etc.).
Resubmission : Contractor shall provide the supportive documents with issuing a new revision
of the request with the same serial Number along with previous request.
Code C
Status Description : (Comply with Comments & Resubmit): is used in case of rejection of work /
material related to technical comments and / or any missing document. that
prevent proceeding activity
Quality Engineer will mention clearly the reason of rejection and any deficiencies
detected.
Resubmission : Contractor shall rectify the mentioned comments and issue a new revision of
the request with the same serial Number along with previous request.
Code D
Status Description : (Notice of Objection, NCR shall be raised) in case of rejection of work / material
due to major deficiency or the work / material done according to unapproved
documents (i.e. Unapproved technical submittal material / drawings,
Unapproved Method statements, etc.).
Quality Engineer will mention clearly the reason of rejection and any deficiencies
detected.
Quality Engineer will issue NCR in consultation with the Quality Manager.
Resubmission : Contractor shall close the NCR and issue a new revision of the request with
the same serial Number along with previous request.

6.2 Forms
6.2.1 Work Inspection Request WIR

6.2.2 Material Inspection Request MIR

6.2.3 Non Conformance Report NCR

6.2.4 Internal Non-Conformance Report INCR

6.2.5 Site Observation Report SOR

6.2.6 Site Instruction Report SIR

6.2.7 External Clearance Request (ECR)

6.2.8 INCIDENT REPORT (INC)

6.2.9 Inspection Check List (ICL)

6.2.10 Typical Inspection and Test Plan ITP

7 PROCESSES FLOW CHARTS
7.1 ITP Process Flow Chart:

Engineering Division
# Task Input Contractor QA/QC Output
Quality Lead
Engineer
1 The contractor shall prepare the ITP form for submittal.

Start
2 The QA/QC Engineer receive the ITP form, check and Notice Attachment
review, then the submittal will be reviewed by RAC PM. Of Objection Available
3 RAC Quality Lead will finalize the comments if any or Code A

Code B, or C
approve the submittal. Approved
ITP

7.2 MIR Process Flow Chart:

# Task Input Contractor Output
QA/QC Quality Lead /
Engineer QC Team
The contractor shall submit the MIR form to the QA/QC Engineer, 24 MIR
1 Start
hours prior to the inspection time. form
The QA/QC Engineer will check the attachments and send it to Quality
2
team.
The assigned QC Inspector perform the inspection and write the Code B or C
3
comments, if any, then send it to the QA/QC Engineer. Rectify Comments
The QA/QC Engineer will review the comments of QC inspector and give Code D
4
code to the MIR, then send to RAC Quality Lead for final approval. NCR
In case of the request status is code B or C, the contractor shall rectify the
5
comments then raise a new version for the MIR.
Each MIR is to be recorded in the MIR Log by the Contractor's DC with the
6 Log
relevant details, the contractor shall send the updated log by email to
Quality team weekly.

7.3 ICL Process Flow Chart:

QA/QC Engineer Execution
Engineer
1 The contractor shall prepare ICL with the sequence of activities and a
ITP Start
full description of sub-activities as per approved ITP.
2 The Quality Team will review the ICL and check that all inspection
requirements were included and send it to the Execution team and
the contractor to proceed.
3 Before starting the execution of the new item, the contractor shall
open ICL fill in all required data in ICL form
4 When the activity is ready for inspection, the contractor shall notify
the RAC Representative with the time required for the inspection.
5 RAC Representative will perform the inspection, If the work

unsatisfactory he will not sign the ICL and inform the comments to Unsatisfactory After 3rd Visit
the contractor, the contractor shall comply with the comments before
Comply with the Comments
the second visit of RAC Representative,
the process repeated until the work is satisfactory then he will sign,
Satisfactory NCR issued
and the work proceeds to the next sub-activity with the same process,
otherwise, NCR will be issued after 3rd visit. proceed to next Activity
6 After finishing all activities in the ICL, the contractor shall obtain the
signature from all the participants in the inspections and RAC PM will Completed
closed the ICL ICL

7.4 WIR Process Flow Chart:

# Task Input Contractor Quality Quality Output
Engineer / Inspector
Lead
1 The contractor shall submit the WIR form along with the completed ICL Closed
to the Quality Team, 24 hours prior to the inspection time. Start
ICL
2 Upon receiving WIR, Quality Team will review and check that all the
Notice Supporting Documents
required supportive documents are attached and approved, in case
the supporting documentation is not available or not approved, the Of Objection
Available
Quality Team will close-out the WIR by code "C" Comply with
Comments & Resubmit ", otherwise, will forward the WIR to the
concerned QC Inspector to perform the inspection.
3 The assigned QC Inspector will perform the inspection and write the
comments, if any, then send it to the Quality Team.
4 The Quality Team will verify the comments, therefore, will close-out
the WIR by status code and get final approval from RAC Quality Code B & C Code A
End
Lead.
5 In case, receiving WIR with status code "B or C", the contractor has to
Code D
take all required actions to eliminate the raised comments and issue a
new revision of the WIR with the same serial Number along with a copy NCR
of previous WIR. issued
Upon receiving new revision of the WIR, Quality Engineer has to verify
that all mentioned comments in previous WIR are rectified and all
required documents are available and valid.
6 The contractor shall maintain and update the status of WIR in the
Updated
WIR Register and send the updated log by email to Quality Team Log
weekly.

7.5 NCR Process Flow Chart:

Originator Quality Quality
Engineer Lead
The originator shall fill the NCR form then send the signed NCR along with
1 NCR Start
the supportive documents to the Quality Engineer.
form
(at part (A) in the form)
The Quality Team will review the NCR and approved by RAC Quality Lead.
2 The NCR Along with the supportive documents, if any, will be issued to
the contractor for response. (at part (B) in the form).
Closure proposal: The contractor shall mention the Remedial, Corrective
3 Actions and the Root Cause in part "C" and submit it for approval before
starting the remedial activity.
4 Quality team will review the closure proposal of NCR and state the
comments, if any, and the proper action code (at part (D) in the form). Unsatisfactory Satisfactory Approved
The contractor shall execute the corrections as per approval and prepare Comply with the Comments
5 all supportive documents, if required, and shall raise WIR to RAC Quality NCR form
team to verify the implementation (shall mention the NCR Ref. no. in the WIR form). Approved C.A
RAC quality inspector will check the work, in case the execution of
6 corrections is Unsatisfactory, NCR will be kept open and the contractor
Unsatisfactory Yes Approved WIR
shall raise a new revision from the WIR correction. Comply with the Comments
In case the execution of corrections is satisfactory (WIR of correction will proceed for Closing NCR
NCR form
7 be approved) the contractor shall submit the approved WIR attached
with approved Corrective Action of NCR to RAC Quality Team. Approved WIR
After RAC Quality Lead approval, NCR is considered Closed, Closed Updated
8 The Closed NCR send to the contractor via email, NCR
End Log
NCR Register shall be updated.

7.6 Unified Numbering System Format for Document
Document Number (19 Fields)
Revision
Reference Number (2 Boxes, 7 Fields) Request Number (4 Boxes, 10 Fields) (1Box, 2
Fields)
Originator Project P.O Number Division Type of Document Discipline Number Rev
3 Fields (Letters only) 4 Fields (Digits only) 1 Field 2 Fields 2 Fields 4 Fields (Digits only) 2 Fields
Originator P.O Number Division Type of Document Discipline Number

Technical
RAC Riyadh Airport Comp. 0000 All Projects and/or CAR Corrective Action Report GN : General
Oprations T Support/
The “Number”
ADV Advanced Cons 1062 Toilets Modification at Technical Office IAC Internal Audit Checklist AR: Architectural
Terminal 5 (Phase box is contained
AGC Almabani 1377 Modification and 1) IAR Internal Audit Report CV: Civil of four digits,
complete rehabilitation of Q Quality
ANC ANCO 1695 The development and ICL Inspection check List ST:Structural refers to
establishment of the sequence
ARC ArchiSite 1864 Developing Check In gate Execution / INC Incident Report (by contractor) ME :Mechanical
E number from 1 to
Counters in TL 2 Construuction
BED Building Edge 1653 Rehabilitation and IIR Incident Investigation Report EL :Electrical 9999 of the
Upgrading Work
Developing new at BHS documents
BPT Building Parts 1774 Planning & ITP Inspection and Test Plan IT : Information Tec.
Departure Gates P Control related to the
CHL Const. House 1746 Refurbishment of main MAR Material Approval Request GO: Geothechnical
“Discipline” box,
Entrance Gates (T1, T2
CPC Cordoba Palaces 1999 T5 North Car Parking Interface MIR Material Inspection Request LN: Landscape A new sequence
I Management number will be
DAC Dar Al-bena Co. 1591 Security Fence for Courier MOM Minutes Of Meeting SU: Survaying
Companies followed for each
DTH Dathin 1794 Supply Security Screening MQR Monthly Quality Report GS:GIS new discipline.
Equipment for of
Rehabilitation Check-in
Flooring
ECO Echo Tech 1776 MSP Management System Procedures HS : Safety
at Departure Waiting Area
GDC Gallery Design 1937 Fire Alarm Systems and MST Method Statements
upgrading
Upgrade of Rehabitation
and Emergency
MAC Mshari 1975 NCR Non Conformance Report Rev
of Taxiway E
MBC Modren Business 1957 Enhancement of RAC PQP Project Quality Plan 0 0
Offices phase 6
0 1
0 2

7.7 Unified Numbering System Format for Drawings

Unified Numbering System Format for Drawing
The "Reference Number" is need to be shown in The "Request Number" and "Revision Number" used individually in the drawings at the number field, the correspondence and submittal request, it is also used with
"Forms and /or Layouts", only on PDF File Names. the "Reference Number" to generate an AutoCAD or PDF filename only
Reference Number (2 Boxes, 7 Fields) Request Number (6 Boxes, 16 Fields) Revision
Drawing Type Sub- Number

Originator Box Project P.O Box Facility Code Box Level Box Discipline Revision
Box Discipline Element Box
Dra wi ng
Sequence Box
Ca te gory
3 Fields 4 Fields 3 Fields 2 Fields 2 Fields 1 Field 2 Fields 2 Fields 1 Field 3 Fields 2 Fields
A T L 0 2 0 0 1 2
Originator P.O Number Facility Code Drawing Type Discipline Sub-Discipline Element The sequence
number for the
Control Tower
Riyadh Airport Toilets Modificati on at Terminal 5 TC1 TD Tender Drawings A Architectural Architectural Architectural Element
RAC Comp. 1062 (Phase 1) Royal Terminal
TK1 DD Design Drawings B Bri dges AG Way findi ng & Signage 00 General The “Number” box is
Ceremonial Hal l contained of three
Advanced
Modificati on and complete TK2 SD Shop Drawings C Compos i te Dra wi ngs IN Architecture Interiors 01 Fl ooring Pl an
digits, refers to
ADV Construction 1377 rehabilitation of fire stations First
Terminal Li nk No. 1 sequence number
Stage (4stations) TL1 AD As Built Drawing E Electri cal AR Architecture 02 Reflected Ceil ing Plan
from 1 to 999 of the
Terminal Li nk No. 2
The development and TL2 SK Details Sketches G General PC Precast 03 External Elevation drawings related to
AGC Almabani 1695 establ ishment of the gate (101) &
Terminal Li nk No. 3 the “Element” box, A
(102) TL3 RW Remedial Works H Geothechnical MW Metal Work 04 Internal Elevation new sequence
Mosque number will be
Developi ng Check In Counters i n TL TM1 FB Fabrication I GIS & Surveyi ng MB Marble 05 Stair Cases
ANC ANCO 1864 followed for each
2 Terminal Parking Faci lities
TP2 L Landscape WD Wooden Work 06 TBD new Element.
Terminal No. 1 International
Rehabili tati on and Upgradi ng TR1 M Mechani cal TL Til es 07 Wet Areas Detai ls Drawing Category in
ARC ArchiSite 1653 Work at BHS Area at TR 1 Terminal No. 2 International
LEVEL terms
TR2 N Tunnels SW Section Wall Elev 08 Buil ders Work
of (Plans, Elevations,
Terminal No. 3 Domes tic Envi ronmental & Sections…etc.)
TR3 SL SERVICE LEVEL R Resources
VT Vertical trans portati on 09 TBD
BED Buil di ng Edge 1774 Developi ng new Departure Gates
Terminal No. 4 Domes tic Dra wi ng Inde x
TR4 AL ARRIVAL LEVEL S Structural BK Block Work Bridges
Ge nera l notes
Terminal No. 5 Domes tic Ge nera l Deta i ls
Refurbishment of main Entrance TR5 NL APRON LEVEL T Transportation PW Partiti ons 00 TBD Later (i f needed) 0 Symbol s
BPT Buil di ng Parts 1746 Gates (T1, T2 departure and
Load Center – Terminal 5 Typi ca l Deta i l s
arrival) LC5 IL INTERMEDIATE LEVEL W Buil ders Work Composite Drawings Le gend
Main Fi re Station Mobi lizati on (Si te
Construction House AB2 DL DEPARTURE LEVEL Z Installation)
00 TBD Later (i f needed) 1 Plans, Layouts
CHL Ltd 1999 T5 North Car Parking
Sub-Fire Stati on No. 1 Ext.-
AB3 ML MEZZANINE LEVEL Geothechnical 2 Internal Elevations
Tel ecommuni cati on Buildi ng
Cordoba Pal aces AB4 RL ROOF Bridges 00 General 3 Sections, Details
CPC Contracting Fire Stati on – Termi nal 5
AB5 FL Foundation Level TBD Later (if needed) 01 Shori ng Pil es 4 Composite Details
Sub-Fire Stati on No. 2

AB6 1B 1st Basement Composite Drawings 02 Ti e back Anchoring 5 …............
DAC Dar Al-bena Co.
Central Administration Complex
AC1 2B 2nd Basement TBD Later (if needed) 03

RAC - Quality Management Procedures

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RAC ED QUALITY MANAGEMENT SYSTEM

Quality Management Procedures

RAC ED Quality Team

Pages: 1 / 33 Type: Colored Scale: None Folio: A4

Rev. Status Date Prepared Approved Description

Pages: 2 / 33 Type: Colored Scale: None Folio: A4

3 DEFINITIONS, TERMS, AND ABBREVIATIONS .................................................... 5

5.1 Inspection and Test Plan ............................................................................................... 6

5.1.1 General .......................................................................................................................................6

5.1.2 ITP Form Description ..................................................................................................................7

5.1.3 Preparation of the ITP ................................................................................................................8

5.2 Material Approval Procedures ...................................................................................... 8

5.3 Material Inspection Procedures .................................................................................... 9

5.4 Work Inspection Procedures ....................................................................................... 10

5.4.2 Open Inspection Checklist (ICL) ............................................................................................... 10

5.4.3 Closing Inspection Checklist (ICL) ............................................................................................ 11

5.4.4 Issue Work Inspection Request (WIR) ..................................................................................... 11

5.4.5 Clearance processing............................................................................................................... 12

5.5 Control of Non-Conformance Procedures ................................................................... 13

5.5.1 General .................................................................................................................................... 13

5.5.2 Raising Non-conformance Report ........................................................................................... 14

5.5.3 Determine the Necessary Actions and Root Cause ................................................................. 14

Pages: 3 / 33 Type: Colored Scale: None Folio: A4

5.5.4 Perform the Corrections Proposal .......................................................................................... 15

5.5.5 Closing out and Registration ................................................................................................... 15

6.1 Code Selection Criteria ............................................................................................... 16

6.2 Forms ........................................................................................................................ 17

6.2.1 Work Inspection Request WIR ................................................................................................ 17

6.2.2 Material Inspection Request MIR ......................................................................................... 18

6.2.3 Non Conformance Report NCR .............................................................................................. 19

6.2.4 Internal Non-Conformance Report INCR ............................................................................... 20

6.2.5 Site Observation Report SOR .................................................................................................. 21

6.2.6 Site Instruction Report SIR ..................................................................................................... 22

6.2.7 External Clearance Request (ECR) .......................................................................................... 23

6.2.8 INCIDENT REPORT (INC) .......................................................................................................... 24

6.2.9 Inspection Check List (ICL) ..................................................................................................... 25

6.2.10 Typical Inspection and Test Plan ITP ................................................................................... 26

7 PROCESSES FLOW CHARTS ..............................................................................27

7.1 ITP Process Flow Chart: .............................................................................................. 27

7.2 MIR Process Flow Chart: ............................................................................................. 28

7.3 ICL Process Flow Chart: ............................................................................................... 29

7.4 WIR Process Flow Chart: ............................................................................................. 30

7.5 NCR Process Flow Chart: ............................................................................................. 31

7.6 Unified Numbering System Format for Document ....................................................... 32

7.7 Unified Numbering System Format for Drawings ........................................................ 33

Pages: 4 / 33 Type: Colored Scale: None Folio: A4

3 DEFINITIONS, TERMS, AND ABBREVIATIONS

RAC ED : Engineering Division of RAC.

Conformance : Fulfillment of a requirement.

MIR : Material Inspection Request

MAR : Material Approval Request

WIR : Work Inspection Request

RAC QMS : RAC Quality Management System

SBC : Saudi Building Code

KKIA : King Khaled International Airport

ICL : Inspection Checklist

Pages: 5 / 33 Type: Colored Scale: None Folio: A4