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SAP Consultant Education

SAP Solution Academy SAP Solution Awareness Education SAP Early Product Training SAP Certification

Building skills to build your business


Claudia Jansen-Niedermeier Head of Global SAP Consultant Education

Our value proposition

SAPs Consultant Education program enables you to flexibly and cost effectively develop your consultants skills in order to win new business, run successful projects, build referencable customers and gain competitive advantage

SAP AG 2002, SAP Skill 2002

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SAP Consultant Education Product Portfolio

Build Skills to Build Business


Solution Awareness Solution Awareness Education Education Early Product Early Product Training Training Solution Academy Solution Academy Customized Customized Education Education Certification Certification

NEW

High level solution Early expert level High level solution Early expert level overview for overview for training for new training for new decision makers decision makers solutions and solutions and delta changes delta changes (ramp up) (ramp up)

Condensed expert Condensed expert level training for level training for consultants consultants implementing implementing SAP solutions SAP solutions

NEW

Cost effective, Cost effective, flexible education flexible education solutions, solutions, designed to meet designed to meet specific education specific education business needs business needs

Revamped

SAP high class SAP high class assessment to assessment to prove prove professionals professionals as highly qualified as highly qualified and productive and productive team members team members

Enhanced

Revamped

Plus technology-based training (virtual classroom sessions)

SAP AG 2002, SAP Skill 2002

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SAP Solution Awareness Education


Comprehensive solution overview for decision makers Target groups
Business consultants Global support managers Solution architects Consulting managers Project managers

NEW
The SAP Solution Awareness Education enables decision makers to turn the value of SAP solutions into new gain competitive bigger picture.

Content

business opportunities and Solution Overview Integration in SAP solution set Industry fit advantage by getting the Value proposition Project experiences Success stories Live demos SAP development strategy Contacts & info channels within SAP
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SAP Early Product Training


Early expert level training for delta changes and new solutions (based on ramp up knowledge transfer) Target groups:
Experienced solution consultants Senior technical consultants Development consultants

NEW
SAPs Early Product Education helps you prepare to implement new solutions from SAP. This enables you to increase credibility, win

Content
Detailed knowledge about new functionalities and processes Details of technical integration Hands-on exercises Workshop style

business, build and tailor solutions ahead of competition.

SAP AG 2002, SAP Skill 2002

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SAP Solution Academy


Condensed expert level training for consultants implementing SAP solutions Target groups
Solution consultants Technical consultants Development consultants

Revamped
SAP Solution Academy is a condensed solution-oriented consultant education program that enables successful implementations and prepares consultants for certification.

Content
Solution, process, role based education Education customized for consultants Foundation and advanced implementation knowledge Details about SAPs products Hands-on exercises

SAP AG 2002, SAP Skill 2002

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SAP Solution Academy Objectives


Redefine consulting roles to reflect SAPs move from traditional product-based consulting to business process-based solution consulting changing the markets perception of SAP from Technical Experts to Solution Providers Build common understanding of job requirements for SAP Consultants outlining the skills and competencies required for successful performance Create focus for upskilling of employees in the professional services organizations (consulting function) through clearly defined job requirements, solution profiles and targeted training offerings. Provide transition path for SAP Consultants with module skills to solution and process skills

SAP AG 2002, SAP Skill 2002

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SAP Solution Academy - Generic Profiles Map for Product and Computing Skills

SAP Consulting - Generic Profiles Map Edition 2002


Enterprise Management Customer Relationship Management Supply Chain Management Human Resource Product Life Cycle Management Technology & Development Enterprise Portals & Marketplaces
Strategic Enterprise Management Customer Relationship Management Marketing Supply Chain Planning Business Intelligence Customer Relationship Management Sales Supply Chain Procurement Human Resource Administration Managerial & Finanancial Accounting Customer Relationship Management Service Supply Chain Manufacturing Human Resource Analytics Corporate Services Customer Relationship Management Analytics Supply Chain Order Fullfillment Human Resource Solution Technology

Human Resource Management

Engineering

Maintenance & Repair

Quality 6 Environment

System Integration Architecture

Business Solution Technology

Basis Technology

Portals

Marketplace

Knowledge Management

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SAP Consulting - Generic Profiles Map Edition 2001


Enterprise Management - mySAP Financials / mySAP Business Intelligence
Strategic Enterprise Management Business Intelligence Managerial & Financial Accounting Corporate Services

Strategic Planning & Simulation


Corporate Performance Monitoring Stakeholder Relationship Management Business Information Collection

Business Intelligence
Role-centric Business Content WEB Reporting & Analysis Personalized InfoCockpit/ mySAP.com Reporting Pre-configured, Extendable Meta Data Repository Company Benchmarking Business Process Performance Analysis Business Content Specific to Industries & SAP Components Geographic Information Analysis Warehouse Population with SAP & External Data Open Reporting Architecture Data Mining

Financial Accounting
General Ledger Special Ledger Parallel Valuation (HGB, IAS, USGAAP) Consolidation (preparation)

Travel Management
Travel Planning Travel Expenses

Real Estate
Commercial Real Estate Management - Rental - Controlling and Accounting - Loans Technical Real Estate Management - Maintenance and Improvement - Procurement - Project Development

Financial Operations
Accounts Payable Accounts Receivable Asset Accounting Funds Management Cash Management Electronic Banking Electronic Bill Presentment & Payment Orbian Processing

Business Consolidation
Business Consolidation (Legal and Management)

Business Planning
Business Planning Strategy Management Financial Analytics CRM Analytics

Corporate Finance Management (CFM)


Liquidity Management Investment Management Debt Management Foreign Exchange Management

Corporate Performance Monitoring


Balanced ScoreCard Management Cockpit Business Planning and simulation Business Information Warehouse

Managerial Accounting
Revenue & Cost Accounting Job & Project Costing Product & Service Costing Investment Management Project/System (Controlling)

Incentives & Commissions

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Key Benefits of the Revamped SAP Solution Academy


Customer Satisfaction
Meet market expectations concerning process orientation and representing mySAP.com Business solution partner for customer

SAP Consultant Motivation


Clear perspective for future development Development opportunities in new and in areas Efficient training curricula Clearer positioning towards market

SAP Global Consulting Community


One global standard for SAP internal and external consultants Optimization of utilization Process-aligned consulting as a prerequisite for being a business solution partner

SAP AG 2002, SAP Skill 2002

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SAP Certification
SAP high class assessment to prove professionals as highly qualified and productive team members

Revamped
Target groups:
Solution consultants Technical consultants Development consultants

SAP enables you to prove the skills and knowledge levels of your SAP

Content:
Graded levels of certification* Preparation Materials Computer based self-assessment tests* Evaluation and certification Certificate ID Card

consultants and makes it to a valuable tool in a highly competitive service market.

* Scheduled for Q4 2002


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SAP Consultant Education availability: core offering


High level solution overview for personnel driving solution decisions

Roll-out: SCM, CRM, EP, SEM, SRM (July)

Solution Awareness Education


Early expert level training for delta changes or new solutions

Early Product level training & accreditation for Consultants implementing Training
Roll-out (demand-dependent): APORamp-up 3.1 (July) SRM 2.0 (August) Knowledge Transfer R/3 Enterprise (Sep) EP 6.0 (Oct) CRM 3.1 (Nov) SAP solutions

Condensed expert

Solution Academy & Certification Ongoing Process & solution oriented General Availability

Software Dev.
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Ramp-up

And when you need more flexibility

Customized education
-- Consultant retooling - Solution Boot camps - Large scale sales & solution awareness events

Enhanced

Maximising Consultant utilisation by providing flexible education solutions that meet your specific needs Technology based education
-- Webinars - Web based training - Virtual Classroom
SAP AG 2002, SAP Skill 2002
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Knowledge Transfer in Ramp-up Projects


Owner: SAP Solution Production

Why Ramp-up Knowledge Transfer ?


Motivation
lack of knowledge in early

projects
existing documentation

Solution Development Lifecycle (SDLC)


Development
Planning Development and Test

Production
Production/ Assembly

not transparent
no holistic and

Ramp-up

Mainstream Roll-out

referencable process
EdServ to deliver highly

profitable training
ASAP primarily for PSO Ramp-up

Mass Shipment
Regular Operations Training

Board Decision:
Virtual organization to ensure knowledge transfer

Knowledge Transfer

Support Consulting

Product Quality Improvement

SAP AG 2002, SAP Skill 2002

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Knowledge Transfer Model at-a-glance


Three main deliverables: A B C
Project Setup
Project Initiation

Knowledge Transfer in Ramp-up

Knowledge Map Learning Maps Delivery Plan

Implementation Competence

A
Approval Knowledge Development

Initial Competence
Delivery

Mass Shipment Ramp-up


Regular Operations

C Back Office Services

Successfully applied in Global Support since years Successfully applied in Global Support since years
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Summary
Extended education offering for Consultants

Thank You !
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ills sk g din

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Education designed by Consultants for Consultants


SAP AG 2002, SAP Skill 2002
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SAP Consultant Education Germany


SAP Solution Academy SAP Solution Awareness Education SAP Early Product Training SAP Certification

Building skills to build your business


Bjrn Interthal Head of SAP Consultant Education Germany Coordinator Global Development SAP Solution Academy

SAP Solution Academy - Updates


Solution orientation: Training curricula are no longer oriented to software modules, but to business processes. Orientation to consultant profiles: Curricula are built according to special consultant profiles demanded by customers. Flexibility of scheduling: Higher flexibility for booking of training by splitting the previously longer curricula tracks into smaller blocks. Actual product versions: New curricula are based on the most actual versions SAP R/3 4.6C Further enhanced Quality: Quality of training material as well as the course concept were further enhanced. The focus laid on providing course content with better didactics.
SAP AG 2002, SAP Skill 2002
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Orientation To Consultant Profiles - Generic Profiles Map for Product and Computing Skills
For each consultant profile SAP Solution Academy offers a training

Supply Chain Management mySAP Human Resources

Supply Chain Planning

Supply Chain Procurement Human Resource Administration

Supply Chain Manufacturing Human Resource Analytics

Supply Chain Order Fullfillment Human Resource Solution Technology

Human Resource Management

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Supply Chain Management: From Module View to Process-Aligned View

Module View
&50 &50 6' 6' :0 :0 $32 $32 33 33 00 00
Front Front Conf. Pricing PricingConf. Pricing Pricing end end SD SD SD SD LES OE Inv LES OE Inv WM WM SD SD Inv Inv

Process View
CRM CRM Sales Sales Supply Supply Chain Chain Procurement Procurement
DP DP Front Front Conf. Pricing PricingConf. Pricing Pricing end end SD SD SD SD LES Inv LES OE OE Inv WM WM SD SD Inv Inv

GATP SNP PP/DS PP/DS DP GATP SNP PP/DS PP/DS DP Master PP PP PP PP Master PP PP Data MRPx MES MES MES Data MRPx MES MM MM

Supply Supply Chain Chain Planning Planning Supply Supply Chain Chain Manufacturing Manufacturing

GATP SNP PP/DS PP/DS DP GATP SNP PP/DS PP/DS DP Master PP PP PP PP Master PP PP Data MRPx MES MES MES Data MRPx MES MM MM

DP DP

SAP AG 2002, SAP Skill 2002

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Flexibility of Scheduling - splitting the previously longer curricula tracks into smaller blocks
Supply Chain Management
Supply Chain Planning Supply Chain Procurement Supply Chain Manufacturing Supply Chain Order Fullfillment

Knowledge Hands-on
TSCM20 10 days TSCM22
Planning II

Integr. Case Studies


10 days TSCM24
Planning III (Case Study)

5 days
certification Solution Consultant SCM-Planning

Planning/Manufacturing I

Certification

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Development Cycle of Consultant Knowledge


Knowledge

Expert Panels (SAP Skills) Advanced Education Approx. 1+1 Week Experience as Senior Consultant

Foundation Education 2+2+1= 5 Weeks

Experience as Junior Consultant Time

SAP AG 2002, SAP Skill 2002

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Solution Academy Key Offerings until summer 2002

New Foudation Trainings for Solution Consultants (starting all 24th of June 2002)

z mySAP FIN-Managerial&Financial Accounting (TFIN10,


TFIN12, TFIN14)

z mySAP SCM-Planning (TSCM20, TSCM22, TSCM24) z mySAP SCM-Manufacturing (TSCM20, TSCM32, TSCM34) z mySAP SCM-Procurement (TSCM50, TSCM52, TSCM54) z mySAP SCM-Order Fulfillment (TSCM60, TSCM62, TSCM64) z mySAP HR-Management/Administration (THR10, THR12,

THR14)

New Foundation Trainings for Technical Consultants (starting 8th of July 2002)

z mySAP TEC-Administration

(TADM10, TADM12, TADM51)

Registration: See www.sap.de/solutionacademy -> Newsletter


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Additional Offerings SAP Consultant Education

z z

SAP Customized Education

z Requests and additional information see:


www.sap.de/solutionacademy -> partnerindividuelle Schulungen

SAP Early Product Training

z Planned for 2nd half 2002

z Detailed Schedule of future Early Product Trainings

see future Newsletters: www.sap.de/solutionacademy > Newsletter

SAP Solution Awareness Education

z Planned for 2nd half 2002 z Schedule of future Sales Awareness Education see
future Newsletters: www.sap.de/solutionacademy -> Newsletter

Registration: See www.sap.de/solutionacademy -> Newsletter


SAP AG 2002, SAP Skill 2002
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Where to find more information ...


www.sap.de/solutionacademy -> Newsletter

z z z

-> Newsletter April: Curricula, course descriptions, registration of new Solution Consultant Trainings (including transition matrix former courses -> new courses) -> Newsletter May (release: mid May): Curricula, course descriptions, registration of new Technical Consultant Trainings -> Newsletter May (release: mid May): Training Catalogue 2nd half 2002 SAP Consultant Education

www.sap.de/solutionacademy

z z z z

Overall Curricula 2nd half 2002 SAP Consultant Education (mid May) Registration monthly Newsletter e-mail: education.germany.academy@sap.com Online-Registration (mid May)
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Copyright 2002 SAP AG. All Rights Reserved


T T T T T T T T T T T T
Copyright 2002 SAP AG. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft, WINDOWS, NT, EXCEL, Word, PowerPoint and SQL Server are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, OS/2, Parallel Sysplex, MVS/ESA, AIX, S/390, AS/400, OS/390, OS/400, iSeries, pSeries, xSeries, zSeries, z/OS, AFP, Intelligent Miner, WebSphere, Netfinity, Tivoli, Informix and Informix Dynamic ServerTM are trademarks of IBM Corporation in USA and/or other countries. ORACLE is a registered trademark of ORACLE Corporation. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, the Citrix logo, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, MultiWin and other Citrix product names referenced herein are trademarks of Citrix Systems, Inc. HTML, DHTML, XML, XHTML are trademarks or registered trademarks of W3C, World Wide Web Consortium, Massachusetts Institute of Technology. JAVA is a registered trademark of Sun Microsystems, Inc. JAVASCRIPT is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape. SAP, SAP Logo, R/2, RIVA, R/3, SAP ArchiveLink, SAP Business Workflow, WebFlow, SAP EarlyWatch, BAPI, SAPPHIRE, Management Cockpit, mySAP, mySAP.com, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. MarketSet and Enterprise Buyer are jointly owned trademarks of SAP Markets and Commerce One. All other product and service names mentioned are the trademarks of their respective owners.

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