TISHANA SALMON

Land settlement Road, Port Antonio P.O, Portland, (876) 776-6397

Buisnesstishana@gmail.com

CAREER OBJECTIVE
To make use of my interpersonal skills to achieve goals of a company that focuses on customer
satisfaction and customer experience. Responsible and ambitious female with excellent time
management. Seeking to apply my customer service and Leadership abilities to your enterprise. My
Proven communication skills and strong work ethic will aid your company in meeting its milestone.

EXPERIENCE
08/2022 – PRESENTLY
SALES REPRESENTATIVE, OFFICE CLERK, GRAPHICS DESIGNER, ASSISTANT
MANAGER, EVERYTHING PHONE AND COMPUTER
▪ Performs clerical duties including typing, filing, and completion of simple forms.
▪ Applied knowledge of daily items, promotions and prices.
 Operates office machines including copiers, scanners, printers, personal computers, and other
standard office equipment.
 Prepares letters, memos, forms, brochure and reports according to written or verbal
instructions.
 selling products and meeting customer needs while obtaining orders from existing or potential
sales outlets
 Develop illustrations, logos and other designs using software or by hand

12/2021 – 06/2022
COSTUMER SERVICE REPRESENTATIVE, IBEX
• Maintained accurate and current customer account data with manual forms processing and
digital information updates.
• Educated customers on company systems, form completion and access to services.
• Reached out to customers after completed sales to suggest additional service or product
Purchases and inquire about needs or concerns.
• Leveraged sales expertise to promote products and capitalized on upsell opportunities.

02/2022 – 7/2022
SALES REPRESENTATIVES, RENT TO OWN SERVICES
 Prequalifying clients to credit repair partners who want to but a home but don’t have a high
enough credit scores and need credit repair
 Receive inbound and outbound calls
 Schedule appointments for calls
 Educate, qualify and transfer customers using a script
 Answer customers questions about rent to own services
EDUCATION
CLASS OF 2020
DIPLOMA, HAPPY GROVE HIGH
CXC PASSES: PHYSICAL EDUCATION 1, ENGLISH A 2, SOCIAL STUDIES 2, INFORMATION TECHNOLOGY
3, RELIGIOUS EDUCATION 3, FOOD HEALTH AND NUTRITION 3

2021-2024
BACHELOR’S DEGREE, NORTHERN CARIBBEAN UNIVERSITY

SKILLS
• Oral communication
 Photoshop
 Graphics Design
 Written communication
 Problem-solving
 Troubleshooting
 Data entry
 Computer skills
 Analytical skills
 Customer needs recognition
 Listening skills
 Organizational skills
 Time management skills
 Working under pressure
 Sales expertise

VOLUNTEER
Lab Assistant for the Port Antonio Public Library.
▪ Provide customer service for library users.
▪ Provide suggestions to library users about new
books to try.
▪ Assigning persons to an available computer.
▪ Gave extra time on computers to those who
needed it.
▪ Putting the return books back on into the system.
▪ Rearrange the book shelves every morning.