Summer Internship Project Report On: Ifortis Worldwide

You might also like

Download as pdf or txt
Download as pdf or txt
You are on page 1of 22

Summer Internship Project Report

On

iFORTIS WORLDWIDE

Submitted By

Ananya Dutta

Guide

Prof. Rijuta Joshi

Company Guide

Mr. Rohit Naidu S

(Chief Executive Offer)

Department of Management Technology

Shri Ramdeobaba College of Engineering and Management Nagpur

2020-21
Executive Summary

Winning the workplace is important to win the marketplace. And to make it

happen the Human Resource Department place a crucial role. In my tenure as a

Human Resource Manager Trainee I have learnt and gained experience, that the

best HR is a psychologist, peace maker, leader, lawyer, mentor and a one who

maintains the image of the company. The internship conducted was for a great

mission to make “Women Self Reliant” and empowering the globe, being a part

of it was a pride to me. Where not only I was developing myself as a leader and

polishing my leadership skills but also making other women a leader and

embracing the field of human resource. I initiated by recruiting female HR

trainees taking forward the company’s mission. This was for the first time I was

recruiting on company’s behalf by posting the job description on various social

media platforms. I got over 100 responses on the same. I had screened the

candidates going through their resumes well and picked around 60 candidates.

Whom I made an interview call after framing questions which where

appropriate as per the requirement and twisted it or added more questions

according to the response of the interviewee. Interviewing I had selected 24

candidates. I also did international recruitment and had one intern from UAE.

Explained them how to use the company web office and provided them with

offer letter. 8 had left voluntarily due to pandemic and other issues. I made sure

to keep up the image and to avoid any further discrepancies and had sent
termination letter wishing them best luck for future and clearly mentioning

hereafter they are not eligible for any benefits.

Accomplishing a target of 16 members in a team I moved ahead with my next

task in the Job Description to manage people, guiding, mentoring them to do

well. I was the direct reporting manager to my team where I had to show great

leadership skills guiding them how to recruit and enhanced their talent

acquisition skills, leadership skills to lead their team, answered their queries on

time helped them improve and be a good leader too. They had a target to recruit

16+ marketing/sales and company ambassador interns and with this I was the

manager of 159 interns under me on behalf of the company.

I conducted various meeting with the HR trainees and guided them along with

that sent them the minutes of the meeting. I communicated well with my mentor

Mr. Rohit Naidu who is the CEO of the company, “Ifortis Worldwide” and the

director to the parent company “American Ruler Private Limited”. I came to

know a lot from him about the company and also learnt a lot from such a man

who has brought up such a unique and great idea to make a women self reliant. I

am really inspired by the way the entire internship program was conducted

under his guidance, the way he conducted and presented in the induction

program even in the meetings held, the way he communicated, time

management, his organised and systematic work.


Acknowledgement

I am grateful to be an intern in iFortis Worldwide. I cannot thank enough to my

company Guide Mr. Rohit Naidu S the CEO of iFortis Worldwide for giving me

this opportunity, encouraging me and mainly trusting me for the tasks allotted. I

am very much satisfied to work for the same under his guidance. This

opportunity has definitely enhanced my learning by giving me practical

exposure and it was a great chance to have professional development.

I extend my gratitude towards my college faculty Prof. Rijuta Joshi for her

constant guidance and support whenever needed and my others teachers as well

as they play an important role in my academics I am always thankful to them.

Having a good mental health and support is important from the family and so I

thank my parents for keeping up that in me.

I will always use these learning, experience and knowledge received, in my

career in the best possible ways and work on how I can improve on them more.

I hope to continue this cooperation with all of you in achieving my career

objectives.
Table of Content

Sr. no. Particulars

1] Company Profile

The customer

The competition

The environment

The technology

SWOT Analysis

PESTAL Analysis

PORTER’s Five force Analysis

2] Specialization wise description

Top Management

Present manpower status

Organisation chart

Senior Management

Departments
Talent Acquisition

Training

Appraisal

Retention

Strategies for future

3] Business Objective

Target

Strategy used by me to complete the task

Achievements

Mid course corrections

Limitations

Conclusion

Learning

Award/Rewards
COMPANY PROFILE

Ifortis Worldwide is a subsidiary company of American Ruler Pvt. Ltd. Ifortis

worldwide is an information technology company. It provided services such as

in web application, bespoke CRM and ERP systems, customer portal service,

operational system, engineering and software development, software and

hardware integrated. It works with the industries such as in healthcare,

construction, Retail and e-commerce, education and training, hospitality, non-

profits, SME’s and large enterprises. The company does business on

international platform. Along with IT projects and technical projects to

businesses it provides intuitive services in HR consultancy that improves

business efficiency.

It provides the best practice processes and development methodologies as a

foundation for rapid building of cutting-edge technology solutions in a

structured and methodical way. In the planning stage it collects all the relevant

information from the customer to develop customer software development

solutions as per their expectation. In the designing stage the system and the

documents are prepared as per the requirement specifications. This helps define

overall system architecture and technology stack. The next step is to define and

document software needs. Then in the building stage developers build the entire

system by writing the code using the chosen programming language, techniques
and methodologies. Then it evaluates the quality of software with the aim of

finding and fixing defects in the testing stage. The final software is released and

checked in deployment issues, if any. The last stage is maintenance stage where

the company ensures as per the service level agreement that needs continue to

be met and that the system continues to perform as per the specifications

mentioned in the first phase.

It also conducts events namely Aarambh which has its name in ‘International

book of records’ and it was the world’s and India’s largest youth festival.

It provided internships in the field of HR, marketing and sales, Android

developer, Full Stack developer, project manager, senior ios developer.

It takes pride in delivering world class services to its customers. To demonstrate

this commitment it has sought independent certification to this standard such as

ISO 9001:2015, ISO 14001:2015, ISO 27001:2013, ISO 29993:2017.

The customers: - It caters almost all industries in national and international

markets.

The competition: - Other IT companies.

The environment: - The Company is one of India’s leading corporations it has

national and international clients as well and caters almost all markets and also

provides customised services.


The technology: - The Company itself is the IT Company and has a large data

base and other advanced technologies to be ahead in the market.

SWOT Analysis.

Strength:- Weakness:-

▪ Provides services to all most all ▪ Newly started

industries.

▪ Very professional and

systematic work.

▪ Customer friendly

▪ Provides customised services.

▪ Values employees

▪ Works on national and

international platform.

▪ Transparency in the work

culture

▪ Growth

▪ Experienced professionals
Opportunity:- Challenges:-

▪ New projects from almost all ▪ To work in pandemic scenario

industries. and deal with the clients

▪ International market ▪ Government interventions due

▪ Apart from IT provides services to pandemic.

in technical services and HR ▪ Work from home for the

consultancy. employees.

▪ Companies which are already

flourished in the field.

(Competitors)

PESTL analysis

a. Political: - It does not have any political barrier.

b. Economical:- It is providing internships and jobs, aims at increasing luxury

shopping, it is increasing its departments and expanding its business in various

industries worldwide.

c. Social: providing work from home, taking care of the environment, does CSR

activity like making women self-reliant(the current project), has high customer

confidence as it provides customised services.


d. Technological: - the company works with high level technology. It has a

large data base capacity, works online with its clients worldwide, has global

automation and has accounts on various social media platform.

e. Legal:- It follows all labour laws, tax policies, industry regulations, health

and safety regulations, and has varies accreditation such as

ISO 9001:2015 QUALITY MANAGEMENT SYSTE,

ISO 14001:2015 ENVIRONMENTAL MANAGEMENT SYSTEM,

ISO 27001:2013 ENVIRONMENTAL MANAGEMENT SYSTEM,

ISO 29993:2017 LEARNING SERVICES OUTSIDE FORMAL EDUCATION .

Porter’s Five Forces Analysis

i. Threat of new entrant: yes there can be threat cause of new entrants.

ii. Suppliers bargaining power: No

iii. Threat of substitute: No

iv. Customer’s bargaining power: Yes as the company provides customised

services.

v. Rivalry among existing competitors: yes, as there are big known companies

providing the same services.

Force ST RENGTH (HIGH , MEDIU M,

LO W)

Threat of new entrant MED IUM


Suppliers bargaining power LO W

Threat of substitute LO W

Customer’s bargaining power HIGH

Rivalry among existing competitors HIGH

The Chief Executive Officer

The chief executive officer of the company is Mr. Rohit Naidu S. is an engineer

did B. Tech in computer science and engineering. He is a self-made Indian

Entrepreneur and keeps a mission to make the youth community Self-Reliant.

He initiated the same by coming up with ‘making women Self-Reliant. He also

got featured in India Today for promoting the idea of self-reliance among

women through his bold yet thoughtful women program initiative. With 98%

women joining his grand expedition and 124+ global clients, company, as well

as his intellectual initiatives are set to leave mark globally. He is also a director

at the parent company American Ruler Pvt. Ltd.

Present manpower status: - 150-500


Organization structure

Chairman

Director CEO

HOD HOD
HOD
Accounts Legal & General Manager
IT
department Compliance Team

Senior management and Profiles of Top management Personnel’s: - At the top

is the chairman, and under him the director and the CEO Mr. Rohit Naidu.

The human resource manager is Ms. Hemalatha.

Departments and Functions: - Accounts, Legal and Compliance, IT, HR

Talent acquisition and Recruitment process followed in the organization.

To recruit non-corporate the recruitment is done usually from rural areas to give

them employment. Also proper arrangement for them taking their food, hostel,

PF is done. This type of recruitment is done specifically for company’s textile

business.
To recruit corporate, internal hiring or referral hiring is done they are initially

kept in probation period if they are right fit then they are hired. Apart from this

even the jobs are posted on online portals like naukri.com, Indeed and LinkedIn.

Training and Development activities in the organization: - Employees are kept

in probation period before making them permanent and so training is provided.

Appraisal and Retention practices etc.: - yet to be followed.

Retention issues: - Not as such employees are loyal. The company has good

employer branding and internal environment.

Strategies for future growth and development: - The Parent company will soon

launch itself in fashion industry on international level and iFortis Worldwide

will support it being its subsidiary.

Business Objective

Objective:-

The internship aimed that making women self reliant. Therefore, only

female interns where hired who had to lead their own team on behalf of

the company. Company did the initial hiring of HR trainees. Who further

did the hiring of HR interns posting jobs through various social media

platforms and got promoted as a Human Resource manager trainee hence,

the one and a half week was given for recruitment. The remaining week

of one and half month was to mentor, guide and help the interns to do
better. I was directly hired by the company and was given the post of

HRM trainee where I was the direct reporting manager to my team of HR

trainees and an indirect manager to their team who were marketing/sales

and company ambassador interns. So, in total I was the manger of the 159

interns. The company not only aimed at making me a leader but also a

leader through me and I worked with the company for the same mission.

It passionately aimed at making women of the nation self-reliant. It also

paved the way for talents in entertainment segment where it launched a

plat to showcase it by coming up with an event called Aarambh which is

the world’s and India’s largest youth festival. So as a HRM trainee I also

had to make sure to make the event successful and do a good team work

by making sure I hire good interns train them well to hire good

marketing/sales and company ambassadors interns who further make the

events like Aarambh 3.0 and Arise successful.

Target: - The target for hiring of minimum 16 HR trainee was given. I

had hired 25 later the final team with me was exact 16. This work was

given to do in one work where we had to plan up our recruitment strategy

as in where to post the job and how i.e. to do a little bit of employer

branding. We were given an extension of one another week make our

target accomplished. But I had completed in the same time. Just to do be


on safer side I kept hiring even in the extension period and that was a

fruitful decision by me.

Strategy used by me to complete the Statement of

Purpose/Tasks/JD

I first went through my job description very well. My internship duration

was for one month which got extended for 45 days. I had attended the

orientation meet and the other meetings held very sincerely and

attentively. To understand the company’s values, culture and environment

I was pretty much impressed by the sessions held. I made my

observations my learning and started with my first week SOP that was to

recruit worldwide. I then first searched for the platforms where I can post

and one best which will give me a large no. of responses on my job post.

So I targeted linkedin and my college. I received around 100 responses.

After then I screened the resumes as per the requirement of the company

that was mentioned in the JD and then I went for interviewing them. For

interviewing I drafted a questionnaire as per JD and twisted it as when

required and also added questions accordingly. So that I do selections

very well the questions drafted by me were,

1) Describe yourself
2) Your strengths and weakness and why do you feel so?

3) Have you participated in any extracurricular activities in school,

college? If yes then how did you coordinate?

4) Are you a HR student? If yes, then why did you select it? If not, then

why did you come for this internship?

5) Do you have any prior exposure to the field and specifically

recruitment

6) Have you shown any kind of leadership quality? If yes! What all did

you do? If no! If got the opportunity how will you do?

I did telephonic interview. Those who did much good in the interview

I selected them on spot. Those who were not so good I kept them on

hold. Later I shared the application form which they had to fill initially

so that I could add them in my company dashboard. I had learnt to use

the company website and the dashboard when the company conducted

training on the same in the orientation and meetings held earlier. Once

they filled up the application form. I had to put them as HR trainee

and add them in my group.

After then I was able to generate their login id and password. I drafted

an email mentioned all the details of the offer letter. I explained them
how to get the offer letter and all required. Then shared with them an

on boarding form got it filled by them and then brought them onboard.

I made an WhatsApp group adding all of them making a setting that

only I the admin can message regarding all important instructions and

other communication over there as the company protocol and later if

any individual query contacting them personally and this was done so

that the mentor that is me and the inter should know each other and

develop compatibility and work smoothly. I so kept in touch with each

one of them individually and understood their psychology with that I

understood more about their calibre with which I got to understand on

whom I need to focus more and help them. It was not easy to manage

different minds. In such situations it was important to understand my

people and then do communication with them accordingly and

bringing ego nowhere rather keeping calm and being there for them

whenever they needed. I also conducted meetings for them on my

own to explain them if their SOP well. I also sent them minutes of

meeting for their reference. And also was available for them even after

that for doubts. I also trained few interns how to take interview and

the questions to be framed and also removed any kind of

psychological barrier as for few this was their first internship or was

not from HR and MBA field. I am glad that I mentored well and made

them complete their internship successfully. After this I not only


mentored them but also their team indirectly as on company’s behalf I

had to mentor them on each and every aspect.

Achievements: - I had achieved the target of 16 interns as assigned.

Also I had made one international hiring from UAE. I had received a

lot of appreciation from my interns saying I was the best mentor for

the way I communicated, mentored, guided them and was

approachable to them. I not only polished my leadership and

communication skills but also helped my team to develop it.

I also have received the certificate of excellence and stipend for my

performance and also a student employment offer.

Mid course corrections:- I was told to take feedback from the interns

for which I drafted a Google form and then made a summary of it after

going through all and conveyed it to my mentor.

Limitations: - at the time of recruitment as it was my first experience I

was not aware of it much. So after getting the responses when I

screened and called the candidate so at times it happened that they

already got interviewed by some other intern of my level and also

taken in their group and my time wasted for the same and also with

this as I was thinking getting the responses that I will achieve the

target soon but due to this I wasn’t. Due to some reasons initially my
dashboard was having some problem but my mentor the CEO of the

company was so kind to help me, just an intern which made my work

go on smoothly. This shows how much they value their people.

Conclusion: It was a wonderful time with the company under the

mentorship of the CEO himself. He is an amazing human. The entire

journey in the company was my worthwhile. I got immense workplace

exposure and practical knowledge. I have actually used my theoretical

knowledge for the very first time practically starting from recruitment

strategy to mentoring understanding the employee psychology,

maintaining employee relation specifically during risk times and

human resource information system management. I gave my best in

whatever task given to me. Company aimed at giving the best of the

training and I tried to take all the opportunities provided and turned

my entire journey successful.

Learning in the executive training: - Practical learning on how to

frame the recruitment strategy, understanding the psychology and

mentoring them, coordination, maintaining employee employer

relation during risk time.


Awards/rewards/PPO received during Executive

Training including earning: - I have received certificate of

excellence, stipend and also student employment offer.

You might also like