RESTAURANT SERVICE QUALITY

8 8 10 18 10 13 8 10 8 10
12 10 16 16 12 15 12 12 9 15
10 20 20 12 10 10 16 10 18 12
15 12 15 14 15 16 15 12 8 8
11.25 12.5 15.25 15 11.75 13.5 12.75 11 10.75 11.25

MEAN OF THE MEANS/POINT ESTIMATE

12.5

#NAME?
12.5