CHARIKLEIA KOUTSOPAGOU CONTACT INFORMATION

Team Leader,Linguist, Entrepreneur, Owner of My Online Institute with more

than 21 years of International experiencein Education. Email
Self-motivated, team player with strong organizational and interpersonal skills. ch_kou@hotmail.com
Always looking to learn new skills, take on extra responsibilities, and grow
Address
professionally.
El. Venizelou 73, Pireas
Experienced in training and mentoring new members of staff.

Phone
6942965555
EXPERIENCE
Date of birth
Athens, Greece
 Personal Assistant
Vana Dimitriou - TV Personal Assistant Scriptwriter May 14, 1982
Sep 2008 - Aug 2009

• Acting as a first point of contact Nationality

Greece, UK, Spain and Germany
 English, German and Spanish Teacher
Sep 2021 - Present
Athens, Greece
 Team Leader
Apr 2019 - Present
• Organizing meetings and appointments Greek
• Booking and arranging travel, transport and
accommodation
SKILLS
• Liaising with production's staff
• Typing and transcription of scripts
• Leadership
• Problem-Solving
• Private and Group classes • Teamwork
• All levels • Risk evaluation
• In person and Online classes • Training and development
• Toddlers, children, teenagers, young adults, adults
• Worked with students from South America, Europe, • Performance
improvement
• Africa and Asia
• Conflict Resolution
• Time Management
Teleperformance Athens • Communication Skills
• Direct Team Leader of 16 employees • Discretion and
• Inderect Team Leader of 42 employees Trustworthiness

• Handle employees complaints with empathy and

composure. LANGUAGES

• Proactively participate in meetings and help create new

practices. Greek

• Process a range of documentation and enter information Native

into databases.
English
• Train, coach, and supervise new staff members. Advanced
• Pitch ideas on how to improve performance and efficiency.
German
• Help management to identify workflow issues and find
solutions. Advanced

• Supervise and delegate tasks to the team. Spanish

Advanced
Wasungen, Germany
 Personal Assistant
Sep 2014 - Dec 2017 Werratal Apotheke Hungarian

• Dealing with correspondence and phone calls Elementary

• Managing diaries and appointments
• Managing databases and filing systems
• Responsible for inventory
 • Responsible for the Amazon online store of the
• pharmacy

 Founder&Owner
Meiningen, Germany
My Online Institute
Feb 2015 - Present

• Founder and owner of the online language institute

• Developed the Website
• Screening and hiring staff
• Customer Service
• Appointment scheduling and coordinating
• Basic accounting
• Teaching English, German and Spanish

EDUCATION

 Bachelor of Arts
Hertfordshire, UK
University of Hertfordshire
2002 - 2005
English Linguistics with Literature

 High school diploma

Athens, Greece
1st Lyceum of Pefki
1997 - 2000

CERTIFICATIONS & COURSES

TEFL Certificate, Canterbury English, Madrid, Spain, 2005

Spanish Language Certification, University of Cervantes, Madrid, Spain, 2005

Certificate of Proficiency in English, University of Michigan, Athens, Greece. 2001

Certificate of Proficiency in English, Cambridge University, Athens, Greece, 2001