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Int. J.

Production Economics 238 (2021) 108171

Contents lists available at ScienceDirect

International Journal of Production Economics


journal homepage: www.elsevier.com/locate/ijpe

Synchroperation in industry 4.0 manufacturing


Daqiang Guo a, b, Mingxing Li a, Zhongyuan Lyu a, Kai Kang a, Wei Wu a, Ray Y. Zhong a,
George Q. Huang a, *
a
Department of Industrial and Manufacturing Systems Engineering, The University of Hong Kong, Hong Kong, China
b
Department of Mechanical and Energy Engineering, Southern University of Science and Technology, Shenzhen, China

A R T I C L E I N F O A B S T R A C T

Keywords: Industry 4.0 connotes a new industrial revolution with the convergence between physical and digital spaces,
Industry 4.0 which is revolutionizing the way that production operations are managed. The requirement of increased pro­
Production and operations management ductivity, improved flexibility and resilience, and reduced cost in Industry 4.0 manufacturing calls for new
Manufacturing synchroperation
paradigms that comply with the changing of production and operations management. In this paper, a concept of
Graduation intelligent manufacturing system
synchroperation, which is defined as “synchronized operations in an agile, resilient and cost-efficient way, with the
(GiMS)
spatiotemporal synchronization of men, machines and materials as well as data-driven decision-making, by creating,
establishing and utilizing cyber-physical visibility and traceability in operations management”, is proposed as a new
paradigm of production and operations management for Industry 4.0 manufacturing. A Hyperconnected Physical
Internet-enabled Smart Manufacturing Platform (HPISMP) is developed as a technical solution to support
manufacturing synchroperation. Graduation Intelligent Manufacturing System (GiMS) with divide and conquer
principles is proposed to address the complex, stochastic, and dynamic nature of manufacturing for achieving
synchroperation. An industrial case is carried out to validate the effectiveness of the proposed concept and
method. This article provides insight into exploring production and operations management in the era of In­
dustry 4.0.

1. Introduction and operations management was the Toyota production system (TPS)
with Kanbans and Just-in-Time (JIT) principle in the mid-1970s (Sugi­
Industry 4.0 connotes a new industrial revolution with the conver­ mori et al., 1977). TPS is also best known as JIT and Lean Production
gence between physical and digital spaces, which is triggered by the philosophy (Holweg, 2007), in addition to similar terms of flexible
confluence of disruptive technologies, such as Internet of Things (IoT) manufacturing (ElMaraghy, 2005), adaptive manufacturing (Monostori
(Atzori et al., 2010), cyber-physical systems (CPS) (Lee et al., 2015), et al., 2010) and agile manufacturing (Inman et al., 2011), which are
cloud computing (Xu, 2012), big data (Kusiak, 2017), digital twin (Tao also viewed as main manufacturing paradigms at that time (Hu, 2013).
et al., 2017) and artificial intelligence (AI) (Li et al., 2017), etc. With the JIT emphasizing that only the necessary products, at the necessary time,
support of these emerging technologies, traditional manufacturing re­ in necessary quantity are manufactured, has played a key role in revo­
sources have been converted into smart objects augmented with iden­ lutionizing production and operations management for the modern
tification, sensing and network capabilities (Korteum et al., 2009). Thus, manufacturing industry. After realizing the benefits of JIT in production,
the dynamic production operations could be organized and managed in many manufacturing enterprises have indeed made possible attempts to
an integrated, optimized and synchronized manner with real-time in­ implement TPS/JIT systems, which has rendered the feasibility of
formation sharing and visibility (Guo et al., 2020a). The developing advanced manufacturing systems, such as Enterprise
hyper-connection, digitization and sharing in the context of Industry 4.0 Resource Planning (ERP) systems (Jacobs, 2007), Advanced Planning
have the potential to revolutionize, or at least change, the way that and Scheduling (APS) systems (Zhong et al., 2013), and Manufacturing
production operations are done and therefore, how operations should be Execution Systems (MES) (Almada-Lobo, 2015) for contemporary pro­
managed (Olsen and Tomlin, 2020). duction and operations management.
In the past decades, one acknowledged breakthrough in production These manufacturing paradigms and advanced manufacturing

* Corresponding author. 8/F, Haking Wong Building, HKU, Pokfulam Road, Hong Kong, China.
E-mail address: gqhuang@hku.hk (G.Q. Huang).

https://doi.org/10.1016/j.ijpe.2021.108171
Received 14 December 2020; Received in revised form 16 March 2021; Accepted 13 May 2021
Available online 21 May 2021
0925-5273/© 2021 Elsevier B.V. All rights reserved.
D. Guo et al. International Journal of Production Economics 238 (2021) 108171

systems for production and operations management are widely appre­ (RMS), computer-integrated manufacturing (CIM) and agile
ciated, but are insufficient in the era of Industry 4.0 (Yin et al., 2018; manufacturing (AM). Both FMS and RMS are introduced to increase
Koh et al., 2019; Ivanov et al., 2020). The requirement of customized flexibility and changeability in order to adapt to rapid changes in the
demand, increased productivity, improved flexibility and resilience, and type and volume of products (ElMaraghy, 2005; Wiendahl et al., 2007),
reduced cost calls for more synchronized production and operations but FMS provides general flexibility while RMS provides customized
management that comply with changing business climate in Industry 4.0 flexibility (Koren et al., 2018; Yadav and Jayswal, 2018). CIM utilizes
manufacturing. Production synchronization provides promising insights computers and communication networks to establish highly inter­
for production and operations management in Industry 4.0 connected manufacturing systems for controlling the entire production
manufacturing environment and received increasing attention in recent process (Nagalingam and Lin, 1999). AM enables enterprises to respond
years (Qu et al., 2016; Luo et al., 2017; Lin et al., 2019; Pan et al., 2021). quickly to changing markets driven by individual customer specifica­
However, studies on how to leverage Industry 4.0 technologies and tions at a low cost but high-quality level (Gunasekaran et al., 2019),
production synchronization to develop new paradigms of production which is characterized by the customer-supplier integrated process for
and operations management for Industry 4.0 manufacturing are blank. design, production, marketing and support services (Gunasekaran,
Paving the way for the transformation and implementation of Industry 1999). JIT emphasizing that only the necessary products, at the neces­
4.0 manufacturing, major challenges still exist as follows. sary time, in necessary quantity are manufactured, has played a key role
in revolutionizing production and operations management for the
(1) How to identify key characteristics for transformation and modern manufacturing industry (Holweg, 2007). The marriage of JIT
implementation of Industry 4.0 manufacturing, and derive a and these manufacturing paradigms has rendered the feasibility of
paradigm of production and operations management in the era of developing advanced manufacturing systems, such as ERP, APS, and
Industry 4.0 from these characteristics? MES.
(2) How to leverage advanced technologies in the era of Industry 4.0 Industry 4.0 connotes a new industrial revolution with convergence
for developing effective architectures to support the trans­ between physical space and digital space, triggered by the confluence of
formation of the new production and operations management cutting-edge technologies (e.g., IoT, CPS, cloud computing, big data and
paradigm? digital twin. With technological advancement, various manufacturing
(3) How to cope with the complex, dynamic and stochastic nature of paradigms are developed to upgrade production and operations man­
manufacturing by proposing effective methodologies to support agement in the context of Industry 4.0. IoT-enabled manufacturing en­
the implementation of the new production and operations man­ ables manufacturing resources to be able to sense, interconnect and
agement paradigm? interact with others as smart ones for automatically and adaptively
carrying out manufacturing logics (Zhong et al., 2017). Cloud
The challenges mentioned above motivated this study and, therefore, manufacturing (CM) transforms manufacturing resources into services
a concept of synchroperation, which is defined as “synchronized opera­ that are managed and operated in a unified way to share and circulate
tions in an agile, resilient and cost-efficient way, with the spatiotemporal manufacturing resources (Zhang et al., 2014). Ubiquitous
synchronization of men, machines and materials as well as data-driven de­ manufacturing (UM) constructs on-demand network access to a shared
cision-making, by creating, establishing and utilizing cyber-physical visibility pool of configurable manufacturing resources but emphasizes mobility
and traceability in operations management”, is proposed as a new para­ and dispersion (Lin and Chen, 2017). DT-driven shop-floor is proposed
digm of production and operations management in the era of Industry to converge virtual spaces and physical spaces for closer and more
4.0 with cyber-physical synchronization, data-driven decision synchro­ frequent interaction (Tao and Zhang, 2017). Clearly, these
nization and spatio-temporal synchronization. A Hyperconnected manufacturing paradigms demonstrate characteristics of Industry 4.0:
Physical Internet-enabled Smart Manufacturing Platform (HPISMP) 1) a new level of socio-technical interaction between all actors and re­
assisted with digital twin and consortium blockchain, is developed as a sources involved in manufacturing; 2) smart objects providing real-time
technical solution to support the transformation of manufacturing syn­ information for integration; 3) self-organizing adaptive optimization;
chroperation. With the support of the HPISMP, Graduation Intelligent and 4) customer-integrated engineering (Kagermann et al., 2013).
Manufacturing System (GiMS) with “divide and conquer” principles is Inspired by Industrial 4.0, many companies have devoted themselves
proposed to address the complex, stochastic, and dynamic nature of to Industry 4.0 manufacturing. Siemens cloud-based IoT open operating
manufacturing for achieving synchroperation. An industrial case from system, MindSphere, connects products, plants, systems, and machines
an air conditioner manufacturer is carried out to illustrate the potential to enable industrial customers to harness the wealth of manufacturing
advantages of manufacturing synchroperation. data for decision-making (Siemens, 2020). GE IIoT platform, Predix,
The remainder of this paper is organized as follows. Related research provides a complete solution for industrial data monitoring and event
streams are briefly reviewed in Section 2. In Section 3, the concept of management, combining asset connectivity, and edge-to-cloud analytics
synchroperation is introduced. A HPISMP is developed in Section 4. processing to improve operational efficiency (GE, 2020). SAP cloud
Section 5 presents GiMS with “divide and conquer” principles for platform is designed to realize intelligent manufacturing that enables
achieving synchroperation. An industrial case from an air conditioner industrial customers to accelerate integration across the value chain
manufacturer is carried out in Section 6. Section 7 concludes the paper while staying flexible and agile (SAP, 2020).
with some remarks on possible directions for future research. In addition, synchronization as an important production control
mechanism in Industry 4.0 has received increasing attention in recent
2. Literature review years. IoT-based production logistics synchronization system is pro­
posed to respond to dynamics in the execution process of a
This section reviews related research that is categorized into three manufacturing system, leading to a shorter delivery time (Qu et al.,
streams. The first stream briefly reviews manufacturing paradigms and 2016). Later, a multi-phase, multi-stage, multi-degree synchronization
systems over the past decades before Industry 4.0. The second stream control mechanism framework is designed to tackle execution dynamics
focuses on the development of Industry 4.0 manufacturing. The third in a manufacturing system and collaborative optimization is leveraged
stream discusses the emergence of production synchronization in In­ to quantitatively derive optimal solutions (Qu et al., 2017). Measures for
dustry 4.0. The contributions and limitations of these works are high­ logistics synchronization are defined to investigate synchronization
lighted as follows. phenomena in manufacturing systems (Chankov et al., 2016). This
There are several typical manufacturing paradigms such as flexible research finds that synchronization contributes to not only beneficial but
manufacturing system (FMS), reconfigurable manufacturing systems also detrimental impacts. Furthermore, influencing factors of

2
D. Guo et al. International Journal of Production Economics 238 (2021) 108171

synchronization are examined to avoid negative impacts (Chankov


et al., 2017). Ubiquitous technology is employed to synchronize pro­
duction and logistics at the operational level to create a close
decision-execution loop (Luo et al., 2017). Manufacturing synchroni­
zation is presented to process customer orders in a simultaneous fashion
and can be measured from the perspectives of simultaneity and punc­
tuality (Chen et al., 2019). In this research, a dynamic scheduling
problem is decomposed into multiple individual static sub-problems
using a periodic policy. Graduation Manufacturing System (GMS) is
developed to achieve the synchronization mechanism with IoT-enabled
smart tickets (Lin et al., 2019). GMS is subsequently adopted for
fixed-position assembly islands to synchronize material flows and pro­
cessing operations (Guo et al., 2020b).
From the literature, it could be observed that key characteristics,
such as reconfigurability, flexibility and agility, have been widely
studied, thus creating many typical manufacturing paradigms and sys­
tems for contemporary production and operations management.
(Wiendahl et al., 2007). Industry 4.0 connotes a new industrial revolu­
tion and is revolutionizing the way that production operations are
managed and done. The requirement of increased productivity,
Fig. 1. Overall framework for manufacturing synchroperation.
improved flexibility and resilience, and reduced cost in Industry 4.0
manufacturing calls for new paradigms that comply with the changing of
production and operations management. Synchronization as a prom­ could easily locate production disturbances and quickly recover to a
ising production control mechanism has attracted much attention in new normal with global production coordination.
Industry 4.0 manufacturing environment. However, studies on how to • Cost-efficient describes the capability of acquiring and allocating
leverage Industry 4.0 technologies and synchronization to develop new production resources and activities to satisfy customer requirements
paradigms of production and operations management in the era of In­ in the most efficient and effective way (He et al., 2014). Following
dustry 4.0 are blank. In order to fulfil the gap, this study explores a new the principle of “divide and conquer”, it decomposes complex pro­
production and operations management paradigm with enabling tech­ duction operations into spatio-temporal units and aims to achieve
nologies and associated methodologies for transformation and imple­ spatiotemporal synchronization of men, machines and materials
mentation of Industry 4.0 manufacturing. cost-efficiently with required resources and activities are performed
in the right place at the right time.
3. Manufacturing synchroperation
Fig. 1 shows the overall framework for synchroperation. From an
operations management perspective, the achievement of synchropera­
3.1. Concept of manufacturing synchroperation
tion relies on the coordination of organization, technology and man­
agement (Ivanov et al., 2020). Therefore, the three dimensions of
The requirement of customized demand, increased productivity,
organization, data and decision are used, and the coordination between
improved flexibility and resilience, and reduced cost calls for efficient
any two dimensions refers to 2-D synchronization (e.g., cyber-physical
production and operations management that complies with changing
synchronization, spatio-temporal synchronization and data-driven de­
business climate in Industry 4.0 manufacturing. Based on the literature
cision synchronization). Furthermore, each 2-D synchronization has
review, and from a manufacturing point of view, we understand syn­
been acknowledged for transforming to Industry 4.0 manufacturing. For
chroperation as a new paradigm of production and operations man­
example, for transforming to intelligent manufacturing, Guo et al.
agement in the era of Industry 4.0 as follows.
(2020b) proposed a digital twin-based approach to achieve real-time
Synchroperation refers to “synchronized operations” in an agile,
synchronization between physical and cyber spaces at object, product
resilient and cost-efficient way, with the spatiotemporal synchroniza­
and system level. With the support of information sharing, Pereira and
tion of men, machines and materials as well as data-driven decision-
Frazzon (2020) presented a data-driven approach to achieved synchro­
making, by creating, establishing and utilizing cyber-physical visibility
nized decision-making of demand and supply in omni-channel retail
and traceability in operations management.
supply chains. Li et al. (2021) presented a spatio-temporal out-of-order
As a new paradigm of production and operations management in the
execution approach for advanced planning and scheduling in
era of Industry 4.0, synchroperation aims to achieve synchronized op­
cyber-physical factories. Based on these prominent works, an overall
erations in an agile, resilient and cost-efficient way, by the marriage of
framework for synchroperation is developed in Fig. 1.
the revolutionary power of real-time information sharing and the cor­
Cyber-physical synchronization focuses on the synchronization be­
responding production synchronization strategies.
tween cyber space and physical space through information visibility and
traceability. The IoT and digital twin enabled ubiquitous connection,
• Agile describes the capability of quickly identifying and reacting to
digitization and information-sharing in the context of Industry 4.0,
the dynamic production environment with frequent changes (e.g.,
present an opportunity for creating a digital equivalent representation of
customer demand changes) (Bicocchi et al., 2019). By creating,
the physical entity (e.g., from small as a workstation, a workcell, to big
establishing and utilizing cyber-physical visibility and traceability
as a workshop, a factory) and synchronizing them between cyber space
based on cyber-physical synchronization, it promises to transform
and physical space with real-time information sharing.
real-time visibility in operations to increases the agility of a pro­
Data-driven decision synchronization focuses on coordinated and
duction system with enhanced visibility and information sharing.
global optimal production decisions benefiting from information sharing
• Resilient describes the capability of surviving and recovering to a
and data analytics. With enormous manufacturing data collected and
new normal production timely when suffering unpredicted variables
shared in the cyber-physical system, valuable information and knowl­
(e.g., the COVID-19 pandemic outbreak) (Zhang et al., 2020).
edge could be derived from the hidden patterns and correlations based
Benefiting from information sharing and data-driven production
on data mining, big data analytics and AI technologies. Thus, the
decisions, the resilience of a production system can be increased as it

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D. Guo et al. International Journal of Production Economics 238 (2021) 108171

Table 1
Measures for synchroperability.
Measures References Environment Major aims Indicators

Simultaneity Hsu and Liu (2009) Job shop Reduce finished product inventory level Flow time
Luo et al. (2017) Flow shop Improve overall performance of production and logistics
Chen et al. (2019) Flow shop Improve production efficiency Waiting time
Guo et al. (2020c) Job shop Improve the synchronization degree between manufacturing and logistics
Punctuality Chen et al. (2015) Flow shop Improve production lead time and shipment punctuality Earliness and tardiness
Fazlollahtabar et al. (2015) Job shop Improve the performance of material handling system in production
Cost-efficiency Qu et al. (2016) Flow shop Improve production-logistics resources utilization Utilization
Lin et al. (2018) Flow shop Improve production efficiency Setup time
Luo et al. (2019) Flow shop Improve overall performance of production and warehousing Makespan
Lin et al. (2019) Flow shop Improve production efficiency

coordinated, global optimal and even autonomous decision-making can 4. Synchroperation platform for cyber-physical traceability and
be made for both short-term (e.g., scheduling and execution) and long- visibility
term (e.g., strategic and planning) production strategies.
For achieving successful implementation of these production stra­ To achieve the cyber-physical visibility and traceability serving for
tegies derived from data-driven decision models, spatio-temporal syn­ synchroperation, a HPISMP, leveraging various IoT technologies, digital
chronization is crucial as it focuses on decomposing complex production twins, big data techniques and consortium blockchain, is proposed in
environment and operations into spatio-temporal units and synchro­ this paper. It should be highlighted that this technical framework is
nizing them in a “divide and conquer” manner. It not only ensures that motivated by previous studies that have been validated in real-life case
the required production resources (e.g., men, machines and materials) studies (Zhong et al., 2013; Qiu et al., 2015; Qu et al., 2016; Guo et al.,
could be allocated and utilized in the right place at the right time with 2020d; Kang et al., 2021). In addition, reinduction and reconstruction
synchronization of production operations, but also in turns decouples are also implemented on purpose to support synchroperation achieve­
the decision models towards practical industrial application by signifi­ ment, and the overview is shown in Fig. 2. The platform is divided into
cantly reducing the uncertainty, randomness and complexity. five layers, from bottom to top, namely physical, sensing, interopera­
tion, digital, and application layer. Each layer is designed to connect,
3.2. Synchroperability measures interact, and interoperate with each other so as to reinforce the overall
synchroperability for production.
Following the concept of synchroperation, we define synchroper­ The first physical layer concerning human (e.g., managers and onsite
ability as the ability of a manufacturing system to achieve synchronized operators), machines (e.g., production machines, vehicles and tools),
operations. Synchroperability is a measure for synchroperation in materials (e.g., raw materials, Work-In-Processes (WIPs) and finished
manufacturing. Three important aspects of measures for synchropera­ products), and facilities (e.g., production workshops and warehouses)
tion, including simultaneity, punctuality and cost-efficiency are derived that are fundamental elements of operations in manufacturing. Each
from the literature, and will be considered comprehensively in this type of element owns several categories classified by roles, functions, or
section. phases. In line with actual demand, those elements may be equipped
As listed in Table 1, synchroperability measures are divided into with sensors or electronic tags that contain a trickle of information
three categories: simultaneity, punctuality and cost-efficiency. Simul­ primarily for identification in the cyberspace, which can be detected
taneity is one of the most important aspects of measures for synchrop­ passively or broadcast proactively (Zhao et al., 2017). Under this con­
eration, and indicators for simultaneity, such as flow time and waiting dition, it endows each element with capability of communication and
time have been adopted in specific applications (Hsu and Liu, 2009; Luo interaction.
et al., 2017; Chen et al., 2019; Guo et al., 2020c). Simultaneity concerns The second sensing layer includes a variety of IoT equipment that is
variation in completion times of jobs within the same package or order, used to enable physical objects with sensible, interactive, and intelligent
which can be used to reduce finished product inventory level as well as reasoning capabilities. To be specific, mobile crowdsensing (MCS) is to
improve production efficiency. Simultaneity could be considered as a collectively gather sensing data from nearby sensors and tags via ubiq­
measure in the production system that sensitive to job flow time or uitous mobile devices, such as smartphones, tablets, laptops, and
waiting time. For example, for producing large-size or fragile products, smartwatches (Ganti et al., 2011). Besides, Industrial Internet of Things
it is sensitive to job waiting time as holding such a product is quite (IIoT) devices are also widely deployed for the real-time data collection
expensive, which requires a measure of simultaneity in this production and transmission (Kong et al., 2020). Notably, wearable devices for
system (Guo et al., 2020b). Punctuality is another important aspect of human and machines enjoy high favour in the industry attributing to
measure that focuses on earliness and tardiness (Chen et al., 2015; hands-free carry and convenient handling. For example, machines fur­
Fazlollahtabar et al., 2015). Punctuality could be considered as a mea­ nished with tag readers, like smart holders, are capable of detecting
sure in the production system that advocates JIT production, as it can adjacent objects and triggering relevant events to facilitate operations.
reduce the production lead time, inventory level and shipment punc­ Else, human tend to carry smart devices to connect with peripheral
tuality (Chen et al., 2015). Cost-efficiency is a common aspect of mea­ objects and maintain responsive communication, such as versatile smart
sure for synchroperation, most of the literature deals with such regular pens, caps, and glasses. Data and extracted information secured in this
indicators as makespan, utilization and setup time (Qu et al., 2016; Lin layer will be uploaded to the next layer for further processing.
et al., 2018, 2019; Luo et al., 2019). Cost-efficiency could be used as a The third interoperation layer aims to synchronize cyber-physical
measure in a complicated production environment that involves spaces and realize timely and seamless dual-way connectivity and
multi-echelon and inter-organizational production activities. For interoperability between manufacturing objects and different applica­
example, for achieving overall optimization of make-to-order produc­ tion systems. It encompasses gateways and wireless communication and
tion and cross-docking warehouse, Luo et al. (2019) proposed a syn­ networking (WC&N) protocols. WC&N protocols serve as a data carrier
chronized production and warehouse decision model to minimize the to link with both sensing objects and the digital world (Zhang et al.,
overall makespan. 2011). In this platform, diversified wireless communication technolo­
gies are devised to be applied, such as 4/5G, LTE, Wi-Fi, Bluetooth, and

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D. Guo et al. International Journal of Production Economics 238 (2021) 108171

Fig. 2. Overview of hyperconnected Physical Internet-enabled smart manufacturing platform.

NFC, which are typically provided in smartphones and personal wear­ applies data analytics for different purposes. Thereinto, the
ables, and others like UWB, RFID, ZigBee, and LoRa that are preferably cyber-physical agent acts as a gate of cyberspace to keep real-time
harnessed in the industry. All those protocols are embedded in gateways. communication with or issue instructions to gateways. Based on those
Besides acting as a hardware hub, the gateway also offers a suite of informative data, physical objects are mapped to digital twins under
software services, named gateway operating system, including defini­ predefined logic. Else, the data refinement or pre-processing is imple­
tion, configuration, execution, and monitoring functions (Fang et al., mented in the data analytics engine. The second module consortium
2013). Concretely, it can define the flow of data collection from both Blockchain (Li et al., 2017) is used as a backbone to build up a database,
heterogeneous devices and the cloud, configure essential setups and facilitate workflow management, and ensure traceability, account­
environmental conditions, execute data processing, information aggre­ ability, and transparency. In detail, the distributed ledgers serve as
gation and exchanging, and, finally, monitor the entire operations for distributed databases where digital twins are stored and transactions
the malfunction detection. In addition, gateways have two types. One is recorded, and consensus protocol is a globally-agreed rule for distrib­
the stationary gateways that are mounted at appointed spots and work in uted computing to control the access to the database and make sure
a plug-and-play way to ease the deployment. Another is the mobile ledgers trackable and irreversible. Any kind of codified procedures that
gateways that are moveable and even portable since ubiquitous devices, refer to a series of real-life workflows is encrypted and stated in smart
like smartphones, can install dedicated applications to serve as a contracts to trigger events in order. Cryptocurrency or crypto-tokens
gateway, which significantly extends the channel of data collection and working as an incentive mechanism is granted proportionally accord­
reduces development cost. ing to the quality and punctuality of task completion. The goal of the
The fourth digital layer is the cyberspace, in the form of the cloud or third module application services is to host and manage services
servers in reality, that replicates the physical world and adopts services- committed to users. The application agent acts as another gate of the
oriented governance. The main function of smart digitization (Lin et al., digital world to interact with user applications concerning decisions
2019) converts physical objects into cloud assets (Xu et al., 2017) and dispatch and feedback collection. Calling functions or taking responses

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D. Guo et al. International Journal of Production Economics 238 (2021) 108171

Fig. 3. Five phases of GiMS.

pursuant to manipulations in the application behaves in the event pro­ data analytics engines, different applications are developed for data
cessing engine. The services manager is devoted to administrating visualization to assist operators in making decisions. In this case, the
fundamental components of services and configuring logics between visibility and traceability of the system get considerably enhanced.
services.
The fifth application layer provides decision support systems and 5. Graduation Intelligent Manufacturing System for
visualization tools to help conduct operations for participating stake­ synchroperation
holders, including workshops, warehouses, and transportation in
manufacturing. Each stakeholder is principally concerned with four This section proposes the GiMS with “divide and conquer” principles,
kinds of applications, namely strategy, planning, scheduling, and to address the complex, stochastic, and dynamic nature of
execution. Additionally, applications are developed in forms of desktop manufacturing for achieving synchroperation. The basic form and
and mobile terminals so that office staff can make decisions in front of principles of GiMS can be found in previous research (Lin et al., 2019;
the desktop, and operators simply bring mobile devices to accomplish Guo et al., 2020a, 2020b). As shown in Fig. 3, this paper presents the five
tasks. Furthermore, those applications allow individuals from different key phases to implement GiMS in factories.
departments to manipulate separately without interference but for the
same goal in real time so as to synchronize operations. For example,
when a batch of parts is being produced, an urgent order crops up, the 5.1. Phase 1: finite meshing
production manager goes to adjust the schedule, the warehouse prepares
the material, and the logistics initiate a shipping task accordingly via Phase 1 spatiotemporally divides the factory organization and deci­
each application. Hence, the next production job could be launched as sion horizon into finite “Graduation Ceremony Stages (GCS, a space unit
punctually as possible. in a period)”, operation elements (human, machines, materials) are
Synchroperation in manufacturing anticipates high demand for a defined for all “stages” as physical twins. The focus of this phase is to
traceable and visible system that can synchronize the cyber and physical decouple production, logistics, and warehouse processes for minimizing
world greatly regarding organization, data, and decision. For the cyber- complexity and uncertainty as the basis for digitization.
physical synchronization, IoT technologies play an essential role in The space scope contains various production, logistics, and ware­
digitizing physical objects to provide a foundation for information house facilities and areas that can be divided into smaller space units.
traceability and visibility. For the spatio-temporal synchronization, The decision horizon is discretized into multiple shorter time periods
objects in operations are highly intertwined concerning time and space (Balakrishnan and Cheng, 2007; Torkaman et al., 2017). Because the
since the flow of men, machines, and materials in the factory are much space unit and time period of GCS are small enough compared to the
frequent and intricate. To model and visualize these operations, a spatio- original system, the subproblem is downscaled; thus straightforward
temporal analytics method is designed to segment space and time of decision models can be built. The uncertainties in the current period can
operations for local dissolution and then integrate them to reap the be postponed to the next period with negligible loss of service quality.
overall effects. For the data-driven decision synchronization, consortium There are different meshing rules: (1) Meshing based on absolute space
blockchain provides an effective solution to sharing information among and time. The factory is divided into finite space units based on the
the platform safely and helping users easily track and trace. Based on absolute spatial positions; the decision horizon is discretized into mul­
tiple time periods representing a working shift or several hours. (2)

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D. Guo et al. International Journal of Production Economics 238 (2021) 108171

Meshing according to functionality and responsibilities. For example, utilization.


logistics facilities and production workstations belong to separate GCS.
Production areas can be further divided based on their functions 5.4. Phase 4: visibility and traceability analytics
(threading, heat-treating, etc.) to obtain finer granularity. Correspond­
ingly, the temporal discretization should also consider the characteris­ With abundant real-time data and information, the focus of visibility
tics of different functional areas. (3) Meshing on a dynamic basis. This and traceability analytics is to identify and establish the dependency and
rule adjusts the meshing granularity based on the real-time situation. connectivity of GCS and smart holons and mitigate spatiotemporal un­
This usually requires thorough visibility and traceability throughout the certainties. Besides, this phase also serves as the foundation for spatio-
factory. A good spatiotemporal mesh can simplify the managerial and temporal synchronization and higher-level data-driven decision
operational processes, localize uncertainties, and consider the digitiza­ synchronization.
tion costs simultaneously. The holonic dependency and connectivity usually refer to the logical
relationship between holons, including how the state of ticket pools
5.2. Phase 2: smart digitization update with time, and how the tickets transfer between holons. The
visibility and traceability is the key tool to real-timely monitor ticket
Phase 2 digitizes the operation elements at all GCS with the identi­ pools and to establish the connectivity from two aspects. Firstly, how the
fying, localizing, and communicating capabilities to build highly visible, ticket pools update with time: The input of one holon at the beginning of
traceable, and hyperconnected cyber-physical factories with real-time the current time unit composes of the output of that holon in the pre­
visibility and traceability. The focus of this phase is to construct the vious time unit and the new information that occur in the previous time
data dimension of physical twins and achieve cyber-physical unit; they are influenced by multiple uncertainties such as stochastic
synchronization. operational time, machine breakdown, absence of worker, etc. Secondly,
With the deployment of mobile crowdsensing, IIoT devices, and how the tickets transfer among holons: Completing a production job
cyber-physical agents, all physical entities in the factory are digitized for usually requires performing several operations. These operations and
generating cyber avatars. The physical twins combine with corre­ their intrinsic sequencing and spatial constraints are defined in the
sponding digital twins to form CPS smart holons (CPS-SHs) that are tickets. The jobs whose operation at the current holon in the previous
decentralized and of autonomy to some extent. All CPS-SHs are physi­ time unit has been finished will flow to the subsequent holons. And the
cally independent but digitally interconnected by the tasks. The capa­ job tickets flow to the current holon in the current time unit, are the total
bilities of CPS-SHs include: 1) sense the environment, such as how it sum of job tickets whose operations in the previous holons are finished.
connects with other holons and the status of task pool; 2) analyze the The advancement of this phase taps the potential of real-time data to
real-time production data and information; 3) autonomously make de­ provide managers with a thorough understanding of the whole system
cisions based on the status of tasks and the state of itself; 4) take actions state and onsite situation as the basis for synchroperation mechanisms.
accordingly and interact actively; 5) finally measure the key
manufacturing performance (e.g., holon utilization, efficiency). Cyber 5.5. Phase 5: synchroperation
and physical spaces are seamlessly synchronized under smart gateways;
the status of CPS-SHs can be real-timely captured to support visibility This phase focuses on the methodological part, namely, designing
and traceability analytics. A cost-efficient digitization solution should the synchroperation mechanism to support upper-level planning and
construct sufficiently nuanced real-time visibility and traceability with scheduling decisions and lower-level onsite execution and control.
reasonable costs based on the meshing result. Spatio-temporal synchronization and data-driven decision synchroni­
zation are achieved in this phase.
5.3. Phase 3: out-of-order ticketing In the upper-level planning and scheduling, the overall planning
horizon T is discretized into multiple shorter scheduling periods t. Ac­
This phase focuses on implementing the underlying logic, Out-of- cording to the real-time demand (e.g., products, quantity) and
Order (OoO) ticketing, for CPS-SHs to achieve smooth onsite opera­ manufacturing constraints (e.g., capacity, resource) in period t, the job
tion and flexible control of production progress with enhanced resil­ ticket allocation mechanism aims to generate the schedule for period t +
ience. OoO ticketing guarantees data-driven decision synchronization at 1 on an aggregate basis for families of jobs and allocate job tickets. The
the operational level. job similarity is often measured from the setup, materials, worker skill
There are three types of tickets, namely, job ticket (JT), setup ticket requirement, related customer orders etc. In the lower-level execution
(ST), operation ticket (OT) and twined logistics ticket (LT) in GiMS. and control, as the jobs allocated to a single period are similar, the rigid
Smart tags serve as the carriers of digitalized tickets. JTs are used to sequence of these jobs is less significant. Thus, OoO ticketing of tickets is
permit the right jobs to be produced in one batch considering the ca­ adopted. At the beginning of t, JTs are released to each GCS task pool,
pacity and demand. STs are introduced to control flexible setups be­ the OTs and twined LTs for this job are activated. A JT is validated once
tween distinct job families so that the setup can be prepared in advance all required resources are available. When there is a vacancy in the
and performed on time. OTs and twined LTs are applied to synchronize workstation buffer, and the priorities of validated tickets are real-timely
production and logistics operations. These tickets are real-timely computed considering the onsite situation, the JT with the highest pri­
generated and allocated to the ticket pools of each GCS. Modern CPUs ority will be executed. As the decisions should be made real-timely, the
use OoO execution to reduce stalls/waits and improve computational computation efficiency of adopted algorithms is vital. Advancing syn­
efficiency (Hwu and Patt, 1986). OoO processors execute instructions in chroperation mechanism promises both effective decisions at the
an order governed by the availability of required data, arithmetic and managerial level with optimized global benefits, and resilient execution,
logic units. By analogy, the OoO ticketing in factories allows jobs to be flexible control at the operational level.
processed in an order considering the availability of human resources, For a better understanding of the characteristics of GiMS, a brief
materials, equipment (Li et al., 2021). That is, smart holons look ahead comparison between GiMS and traditional production planning and
in the ticket pool and find the ready jobs. When a disturbance like ma­ control approaches is presented in Table 2. As shown in Table 2, the
terial delay or machine breakdown occurs, the smart holon can decide to inherent operations management paradigm in traditional production
handle other ready jobs or using other available machines rather than planning and control approaches is JIT developed in Industry 3.0, while
wait. OoO ticketing offers a straightforward and effective logic to deal synchroperation plays an important role in the operations management
with frequent uncertainties in the real-life workshop. Advancing this paradigm in GiMS in the era of Industry 4.0. Compared to traditional
phase can improve the overall onsite operational resilience and resource production planning and control approaches that lack data integration

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D. Guo et al. International Journal of Production Economics 238 (2021) 108171

Table 2
A comparison between GiMS and traditional production planning and control approaches.
Element Traditional production planning and control approaches GiMS

Period • Industry 3.0 • Industry 4.0


Operations management • JIT • Synchroperation
paradigm
Market environment • Supply>Demand • Supply>Demand
• A large variety of almost-customized products in large/ • On-demand products and services in small quantities
medium quantities
Production phase • Lack of data integration between the different levels of • Real-time data integration among planning, scheduling, execution and control
planning and control systems
Primary priority • Cost-efficiency • Agility, resilience and cost-efficiency
Aim • Produce better quality goods with large/medium • Deliver on-demand products and services with better quality, increased productivity
quantities at an economic cost and improved agility and resilience at a reduced cost
Approach • CIM and Lean Production methods • Cyber-physical synchronization
• Data-driven decision synchronization
• Spatio-temporal synchronization
Technology enabler • Automation, information and communications • Automation, IoT, CPS, cloud computing, digital twin, blockchain, AI and
technology and optimization technologies optimization technologies
Interface • Client-server systems • Cloud-based industrial Apps
• Web-server systems • Virtual reality (VR)/Mixed reality (MR)

between the different levels of planning and control systems, one of the and tools. All operations for one product will be processed and
key advantages of GiMS is real-time data integration among planning, completed on an assembly trolley. The operators move the assembly
scheduling, execution and control. Traditional production planning and trolley along the assembly line for assembly operations. After handling
control approaches aim to produce better quality goods at an economic the final product, the operator moves the assembly trolley back to the
cost to meet the requirement of a large variety of almost-customized first station for the next assembly job. In the assembly process, the job
products in large/medium quantities, while GiMS aims to deliver on- finished early can overtake the ones in front. For example, in the real-
demand products and services with better quality, increased produc­ time job pool part of Fig. 4, the job #3 is completed faster in station
tivity and improved agility and resilience at a reduced cost to meet the 1, and it will become the first job in the next station. Operators in the
increasing customized demand in the era of Industry 4.0. same station share the same job pool and always take the first job from
With the support of automation, information and communications the job pool. Each operator can only process one job at a time and
technology as well as optimization models/algorithms, traditional pro­ preemption of jobs is not allowed.
duction planning and control approaches focus on cost-efficiency cen­ The PI infrastructure is deployed for creating the hyperconnected
tred around CIM and lean production methods. While based on cyber-physical manufacturing environment. The status of the assembly
automation, IoT, CPS, cloud computing, digital twin, blockchain, AI and process and the logistics are real-timely captured and transmitted to
optimization technologies, GiMS focuses on agility, resilience and cost- cyberspace through smart gateways with cyber-physical visibility and
efficiency through cyber-physical synchronization, data-driven decision traceability. The whole factory is divided spatially and temporally with
synchronization and spatio-temporal synchronization. Additionally, the proposed meshing rules in section 5. In this process, each HAL is
traditional production planning and control approaches mainly rely on regarded as a GCS and there are multiple homogeneous GCSs in the
client-server systems and web-server systems, while with the support of factory. From the temporal perspective, different strategies including
emerging technologies, GiMS uses VR/MR and cloud-based industrial integral time units such as 1 h or the average processing time can be
Apps with enhanced visibility and mobility. applied. Smart tags (e.g., RFID tags) are attached to the corresponding
machine, materials, and tools, and all elements are digitalized for
6. Case study: Synchroperable hybrid assembly line Based on generating cyber avatars. The CPS-SHs are formed from cyber avatars
GiMS and their digital twins. Finally, the entire factory is discretized into CPS-
SHs.
In this section, the GiMS is applied to a novel manufacturing layout The job allocation and execution process under HAL is formulated
named hybrid assembly line (HAL), which is inspired by a world-leading mathematically to ensure the synchroperation in the whole assembly
air conditioner manufacturer in Guangdong-Hong Kong-Macao Greater process. The customer order oi is denoted by
Bay Area (GBA). In the case company, thousands of varieties of air- ( )
oi ≜ ati , di , ni,p
conditioner products have been developed to face the fast-changing
market with high flexibility. Recently, HAL is adopted to upgrade the The ati and di represent the arrival time and due date of the ith order,
assembly process and increase productivity. The HAL consists of a and ni,p donates the required amount of product typep. Each product is
sequence of assembly stations and each station can hold multiple op­ represented by an assembly job ticket.The assembly job tickets are
erators simultaneously. Instead of conveyor belts, mobile assembly released dynamically based on the comprehensive priority (CP). The CPj
trollies are used to move the assembled products. In HAL, assembly of job j is calculated with V-sync and H-sync proposed in GIMS and due
components and tools are also loaded on mobile shelves in each station. date priority (DP):
This allows the rapid reconfiguration of the entire assembly line. First, ( ) ( ) ( )
the GiMS enabled HAL is introduced, and then a comprehensive nu­ CPj = wH ⋅norm HSj + wV ⋅norm VSj + wD ⋅norm DPj (1)
merical analysis is carried out to verify the effectiveness of the proposed
( 1)
method. Results show that GiMS can obtain significant performance ( ) RJi +β
improvements regarding synchroperability measures. UJi α (2)
HSj =
α
6.1. GiMS enabled HAL
b
VSj = ∏ pj ,pl (3)
Fig. 4 presents the GiMS-enabled HAL. The HAL consists of a series of 1+ ′
l ∈L− l
bpj ,pl′
assembly stations. Each station has the space for equipment, materials

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D. Guo et al. International Journal of Production Economics 238 (2021) 108171

Fig. 4. GiMS enabled HAL assembly process.

DPj = di − t (4) {
0 if pj = pl
bpj ,pl = (5)
The job with smaller CPj has higher priority. HSj represents the 1 otherwise
production progress of the order that contains job j. UJi and RJi denote ForDPj , di and t are the modified due date of order i and current time.
the unreleased jobs and released jobs of order i respectively, ε is an The normalization function takes the following form:
arbitrary small real number in case RJi is equal to 0. α and β are positive
real number used to smooth the HSj value. As a setup is required for norm(x) =
x − min
(6)
changeover between different product types, VSj reflects the matching max − min
degree of the job j and the available line l (whether the setup is Where the maximum and minimum can be derived from all unrealised
required). pj and pl denote the product type of job j and the setup con­ jobs in the system. Then, the objective in the release process is to allocate
dition of line l left by previous job. bpj ,pl is a Boolean function and takes the jobs with higher priorities
the following form:

J
Minimize CPj xj
j=1

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D. Guo et al. International Journal of Production Economics 238 (2021) 108171

Table 3 Table 4
Notations used in the system. Experimental data.
Index Parameters Value

i customer index Cell 5


j job index HALs 5
Operators 4
l HAL index
Average processing time in each station (min) N(10,2)
Parameters Average setup time (min) 10, 20, 30, 40
I total customer orders Customer orders 50
J all unreleased assembly jobs Number of jobs per order 5
ƛ time period Average orders inter-arrival time (min) 15,25,35
Due dates of orders U [7, 13] × order inter-arrival time
oi customer order i.
Products 3, 6, 9,12
di order i’s due date. Released job numbers 4
ni,p the required amount of product type p in order i. Time period 100
CPj comprehensive priority of job j.
HSj H-sync priority of job j.
UJi unreleased jobs of order i. Table 5
RJi released jobs of order i. Synchroperability measures performance of HALs under different rules.
VSj V-sync priority of job j.
Inter-arrival Approach Measure
DPj due date priority of job j. time
AFT ATD MS TST
α, β positive real numbers.
pj denote the product type of job j and the setup condition of line l 15 GIMS 217.3851 72.3005 1216.085 1785.572
pl the setup condition of line l. FCFS 221.9514 76.75619 1371.398 2157.09
SPT 221.3701 76.37134 1363.869 2156.957
N the maximum number of released jobs in each releasing decision.
EDD 221.8738 76.64523 1372.187 2157.06
cj the complete time of job j 25 GIMS 211.2348 5.708845 1208.925 1824.576
rj released time of job j. FCFS 219.4813 7.7747 1596.651 2204.133
TSTl the total setup time of line l. SPT 219.8993 7.905285 1575.59 2203.765
EDD 219.6664 7.769687 1567.685 2203.273
Decision variable
35 GIMS 208.4382 0.005619 1506.978 1827.535
xj if job j is released
FCFS 214.5554 0.173307 1586.747 2171.051
SPT 214.3138 0.13862 1583.864 2171.605
EDD 214.6878 0.146956 1602.94 2171.842
s.t.

J
∑I ( ( ))
xj ≤ N (7) max 0, maxcj − di
j=1 i=1 j∈oi (10)
ATD =
I
xj ∈ {0, 1} (8)
The makespan (MS) and average setup time (AST) are the third and
N represents the maximum number of jobs released to each HAL and fourth measures adopted for cost-efficiency. The AST can be calculated
depends on the operators in each station, time period ƛ and average job as follows:
processing time. Then, a batch of jobs with higher priorities will be ∑L
released to the job pool of the first station in the HAL. Then, in each AST = l=1
(TSTl ) (11)
assembly line, assembly job tickets are handled under the OoO ticketing. L
Notations used in the system are summarized in Table 3. TSTl represents the total setup time of line l. The parameters for
generating test instances are set as the values in Table 4.
6.2. Numerical study The operation time for each job in each station follows a normal
distribution with a mean of 10 and a standard deviation of 2. The
To compare the performance of GiMS in the setting of HAL, the number of customer orders is set to 50. The time period, setup time, and
following three common rules are adopted in this numerical analysis: types of products are set to several fixed numbers. The order inter-
first-come-first-serve (FCFS) rule (Schwiegelshohn and Yahyapour, arrival time is generated from a Poisson process with a mean of 15, 25
1998), Shortest processing time (SPT) (Pickardt and Branke, 2012) and and 35. The inter-arrival time balances the output rate and job arrival
Earliest due date (EDD) (Baker, 1984). In this case, SPT considers that rate of the entire plant. When the value becomes smaller, which means
the order with less unreleased jobs has higher priority. The following that orders come to the system more frequently and can be considered as
four synchroperability measures are adopted in the numerical analysis: the peak season. Similarly, a smaller value means the offseason. The type
First, the average flow time (AFT) is adopted for the measure of simul­ of products is set to {3, 6, 9, 12} respectively. The due date of each order
taneity. It considers the time duration from the first assembly job starts is set to 7–13 times of average orders inter-arrival time (min) after the
processing on the HAL to completion of all jobs. The AFT is calculated by order arrives. 4 jobs are released each time and the time period is set to
∑I ( ) 100. The setup time is set to 30 and the product type is set to 6.
i=1
maxcj − minrj
j∈oi j∈oi (9) At the beginning of the production horizon, each HAL holds the same
AFT =
I number of jobs with the same product type. The inter-arrival time is
gradually increased from 15 to 35 in steps of 10 and there are 50
Where cj and rj represent the complete time and released time of job j. customer orders. Under each number of orders, the experiments for the
Second, the average tardiness (ATD) is used as the punctuality measure four rules are carried out individually 100 times, which is large enough
and takes the following form: to give statistically reliable results. Table 5 shows the average values of
the results.
It can be seen from Table 5 that GiMS achieves better performance in

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D. Guo et al. International Journal of Production Economics 238 (2021) 108171

Fig. 5. Measures of GiMS and FCFS policy under different product types.

Fig. 6. Measures of GiMS and FCFS policy under different setup times.

all measures under different average orders inter-arrival time. Espe­ corresponding setup condition. In Fig. 6, as the setup time increases, the
cially, GiMS achieves a 15%–18% reduction in TST compared to other value of AFT and TST under both policies increase. The GiMS also
rules. In the other three rules, slightly better performances are achieved achieves less AFT and TST in all instances. Besides, for the TST measure,
on one or several measures. This can be illustrated that with the real- GiMS has a greater advantage over FCFS when the setup time increases.
time status of assembly lines and customer orders producing status This shows that with the consideration of line setup conditions and the
captured from the proposed HPISMP platform, the GiMS can make job releasing, GiMS can reduce the setup cost significantly and improve
global optimal decisions to release the appropriate job groups to each the performance of the system. It’s more appropriate for manufacturers
line. The line setup time and cost are reduced, thereby improving all the to adopt the GiMS when the setup time is long.
processes and corresponding measures. The experiment shows that The management insights can be summarized as follows: GiMS can
GiMS can effectively reduce the setup operations and help the manu­ achieve higher synchroperability and significant performance
facturer achieve cost-efficiency and higher synchroperability. Another improvement for HAL. With the deployment of HPISMP, real-time status
key observation is that GiMS achieve less ATD when the inter-arrival of operators, equipment, and materials is available for decision making.
time is relatively small and enable orders to be finished before the This enables a global optimization of decisions.
order due date. This means that during peak seasons, GiMS can reduce
setup cost without sacrificing the punctuality performance. 7. Conclusions
The sensitivity analysis is conducted to the product type and setup
time, and the FCFS policy is used for comparison. First, the product type Industry 4.0 connotes a new industrial revolution with the conver­
is increased from 3 to 12 in steps of 3 with the setup time is 30, and the gence between physical and digital spaces, which are currently revolu­
results are shown in Fig. 5. Then the setup value is increased from 10 to tionizing the way that production operations are managed. To explore
40 in steps of 10 with 6 product types, and the results are shown in the evolution of production and operations management paradigms in
Fig. 6. the era of Industry 4.0, a concept of synchroperation with enabling
In Fig. 5, as the number of product types increases, the value of AFT technologies and associated methodologies are proposed for trans­
and TST under both policies increase. GiMS achieve less AFT and TST in formation and implementation of Industry 4.0 manufacturing.
all instances compared to the FCFS policy, which implies that GiMS can The main contributions of this paper can be concluded as follows: (1)
achieve better performance in a wide range of regimes. More specif­ A concept of synchroperation with cyber-physical synchronization,
ically, the GiMS has more advantages when the number of product types data-driven decision synchronization and spatio-temporal synchroni­
is small. This can be illustrated that when there are fewer product types, zation, is proposed for Industry 4.0 production and operations man­
the type of assembly line setup also decreases. Under this setting, it is agement. (2) A HPISMP assisted with digital twin and consortium
more likely to release the job groups to one assembly line which has the blockchain is developed as a technical solution to support the

11
D. Guo et al. International Journal of Production Economics 238 (2021) 108171

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