Descriptors Summary of Qualifications Examples
Increased/raised sales by 20% in first two months of
Driven, Diligent, Intense, Self-motivated,
Independent, Productive, stamina, hard-
Achiever
worker, dedicated, ambitious, assertive,
ambitious, enterprising
Orchesterator, Coordinator, Enlister, Multi-
thinkinger, Organized, flexible, productive, Organized and efficient, with a strong eye for improving
Arranger
identifies relationships, arrange for
maximum productivity, strategic, attentive
Altruist, Missionary, Purpose-driven, value-
oriented, driven, vision, ethical, consistent,
Belief inspirational, dependable, leader,
trustworthy, faith-centered, steadfast,
honest
Equality, equity, fair, standards, people- and maintaning equity
Consistency focused, balanced, attentive, conscientious,
dependable, diplomatic, systematizer, Fair-minded and impartial supervisor who applies
Detail-oriented, data-driven decision
Deliberative maker, conscientious, attentive,
conscientious, planner, risk-assessor,
Ogranized, consistent, structured,
steadfast, time management, work
Discipline independently, assertive, attentive,
conscientious, dependable, planner,
reliable, systematic
Director, Critical thinking, follow-through, investement toward common ends
Focus dedicated, committed, efficient, goal-
oriented, attentive, enterprising,
Action Verbs
Productive, hard-working and dedicated to the
completion of any task assigned
Effective and unpressured with time-sensitive tasks
current systems
Team player who inspires colleagues and leads by
example
Dependable, consistent and driven by a strong code of
ethics
People-focused team-player with a passion for creating
consistent expectations throughout his/her staff
Conscientious critical-thinker who considers multiple
factors in the decision-making process
Steadfast and reliable self-starter who is equally
productive when working independently or on a team
Excellent time-management skills that enable me to
establish and consistently meet deadlines
Goal-oriented visionary who cultivates colleagues'
Critical thinker who plans and prioritizes the most
effective and efficient path towards success
Examples bullets
Accomplished, chaired, completed,
employment
delivered, developed, expanded, facilitated,
improved, increased, lowered, produced,
Regularly completed daily assignments ahead of schedule
raised, reduced
and began further tasks
Streamlined communications process between
conducted, connected, controlled,
departments in a more effective manner
coordinated, determined, devised,
established, faciliated, implemented,
Redesigned stock unit to maximize space usage and ease
organized, reviewed, streamlined
of locating items
Upheld commonly ignored company policies and practices,
guided, influenced, Inspired, instilled, including . . .
maintained, modeled, motivated,
persuaded, recruited, upheld Modeled integrity and instilled an appreciation for
accuracy in new employees
Clarified procedures personal time off requests by
adhered, applied, arbitrated, clarified,
developing universal guidesheet for entire department
developed, enabled, maintained, managed,
mediated, organized, reinforced,
Arbitrated staff disputes with non-partison decision-
reorganized, resolved, reviewed
making tactics
Compared results to expected outcomes and adjusted
analyzed, anticipated, compared,
approaches accordingly
considered, contemplated, critiqued,
defined, detected, determined, edited,
Examined and used customer feedback to inform updates
established, examined, researched
in store practices
Clarified standards and practices by editing handbook to
categorized, clarified, consolidated, include up-to-date language and address current job-
controlled, defined, determined, enforced, related scenarios
established, maintained, Organized,
prioritized, reported, reviewed Prioritized job assignments in order of importance and
time sensitivity for self and colleagues
Defined strategic plans to pursue both short-term and long-
adjusted, coordinated, corrected, defined,
term departmental goals
determined, established, evaluated,
navigated, outlined, planned, prioritized, re-
Sought teammates' input in both creating and setting
directed
frequency of benchmarks for success
 Descriptors
Strong work ethic, committed, self-starter,
discplined, consistent, structured, value-
oriented, work independently, reliable,
Responsibility
efficient, timeliness, punctuality, attentive,
conscientious, dependable, honest, loyal,
reliable, servant-minded volunteer,
Problem-solver, resolve conflict, solution-
focused, critical thinker, efficient, logical,
Restorative
resourceful, troubleshooter,
investigative/or,
Catalyst, Initiator, Starter, Originator,
Influencer, action-focused, turn
Activator
thoughts/discussion into action, results-
oriented
Leader, decision-maker, work well under initiatives simultaneously
Command pressure, assertive, motivational, visionary,
assertive, extraverted,
Presenter, Convert ideas to words, relater,
Communication effective, engager, motivational, trainer, Trainer with experience presenting to very diverse
visionary, extraverted, Storyteller, Writer populations in a variety of settings
Summary of Qualifications Examples
Committed self-starter with a demonstrated history of
strong work ethic and reliable task completion
Excellent timeliness and punctuality who continually
completes assignments well before the deadline
Problem-solver who identifies points of opportunity to
increase effectivity and efficiency
Solution-focused critical-thinker who defines objectives
and sees them through to completion
Action-focused team member who brings plans to reality
Results-oriented performer who defines strategies and
sees them through to completion
Assertive leader who can effectively oversee multiple
delegated, determined, directed, enforced,
Motivational visionary who can set a course and gain buy-
lowered, managed, motivated, outlined,
in from others to come along
Effective communicator who conveys important
information in an engaging and personable manner
Action Verbs
completed, decreased, delegated,
Delivered, delivered, demonstrated,
entrusted, helped, improved, increased,
lowered, maintained, raised, reduced
applied, consolidated, corrected,
counseled, critiqued, decreased, designed,
detected, determined, devised, edited,
eliminated, evaluated, expedited,
identified, improved, increased, lowered,
modified, overhauled, raised, reduced,
repaired, resolved, revised, streamlined,
streamlined, upgraded,
advocated, applied, developed, exercised,
faciliated, founded, helped, implemented,
improved, increased, initiated, initiated,
instituted, integrated, launched, lead,
lowered, outlined, planned, prioritized,
pursued, raised, reduced, trained
advised, chaired, conducted, consulted,
coordinated, counseled, defined,
established, guided, implemented,
influenced, initiated, launched, led,
oversaw, planned, presided, prioritized,
supervised,
advocated, connected, conversed,
educated, encouraged, engaged, explained,
hosted, inspired, involved, Presented,
reported, represented, responded, trained,
wrote
Examples bullets
Completed multiple complicated projects efficiently,
effectively, and within defined timelines
Entrusted with ever-increasing responsibilities and decision-
making due to strong work ethic and exceptional
performance
Compared actual results with those expected and adjusted
approaches accordingly
(Detected/determined/defined) inefficiences in
departmental processes and
(developed/designed/devised) improved systems for
replacement
Increased/improved/raised customer satisfaction ratings
by 10% within 5 months
Developed action plan for trainings on corporate updates
to policies and practices
Met and exceeded weely sales challenge on 4 separate
occasions
Prioritized preparation tasks for on-site inspections.
Received passing scores for all inspections
Managed a staff of 5 individuals, overseeing their
scheduling and delegating assignments on a weekly basis
Successfully advocated for changes to union provisions
Related to and encouraged troubled youth, meeting them
where they were and providing a safe and caring
environment within which to share
 Descriptors
Driven, dedicated, persistent, goal-
Competition oriented, assertive, aspire, assertive,
ambitious, enterprising,
coach, leader, mentor, teacher, Increase
Maximizer efficiency and effectiveness, developer
quality controller
Manager, decision-maker, confident,
entrenreneur, leader, value-driven, work
Self-Assurance
independently, dedicated, steadfast,
Value-driven entrepreneur with a history of successful
assertive, self-reliant, risk-management,
business start-ups
altruistic, work independently, self-starter,
Significance
driven, influential, impactful
charismatic, create new connections,
engager, synergistic, networking/er,
Woo
influential, initiator, extraverted, outgoing,
socializing/er
Early adopter, Accommodator/ing,
Creative, innovative, data-driven,flexible,
Adaptability
multi-tasker, ever-changing environment, Innovative planner who develops (??) in response to shifts
planner
Summary of Qualifications Examples Action Verbs
Driven and persistent go-getter who sees goals through to
completion achieved, completed, controlled,
coordinated, improved, increased, lowered,
Team player who shares energy, encouragement and raised, reduced, Strove
aspiration to his colleagues
collaborated, consulted, encouraged,
expanded, expedited, helped, identified,
Efficient and effective developer who can take an idea or
improved, improved, increased, inspired,
practice and find new ways to improve upon it
modified, motivated, streamlined,
synthesized, updated, utilized
Assertive and productive self-starter who is accustomed
to working independently advised, completed, consulted, delivered,
developed, entrusted, maintained,
managed, navigated, planned
Driven self-starter with a proven track record of increasing
achieved, completed, earned, focused,
sales and meeting departmental goals
impacted, improved, increased, influenced,
lowered, presided, raised, received,
Impactful and influential advocate for social justice within
reduced, streamlined
the community
coached, collaborated, communicated,
Natural networker who excels at building professional
connected, coordinated, developed,
connections
engaged, enlisted, hosted, influenced,
inspired, involved, motivated, partnered,
Charismatic and influential professional with ability to
persuaded, recruited, related,
represent clients' needs across diverse business segments
strengthened
Flexible team-player who easily adapts to an ever
changing environment anticipated, assisted, created, designed,
developed, devised, diversified, educated,
established, faciliated, helped,
in expectations implemented
Examples bullets
Office achieved highest sales in region four months in a
row during tenure
Lowered/reduced customer complaints by 25% in first
three months
Consulted on various development initiatives throughout
department
Updated promotional materials to reflect current trends
and relate better to the intended audience
Developed and maintained an ever-growing client base for
own lawncare practice over the course of four summers
Entrusted to provide consultation to manager on several
departmental decision-making processes
Increased/raised sales by 20% in first two months of
employment
Recipient of employee-of-the-month multiple times in
various roles
Developed relationships with community partners to
strengthen organization's resource base
Strengthened investment by key stakeholders in new
policies and procedures by involving them in the decision-
making process
Designed/created innovative procedures to address shifts
in customer needs by utilizing/using data-based decision
making processes
Anticipated potential contingencies in customer service
and devised appropriate responses
 Descriptors
Create connections between key players,
synergistic, build rapport, considerate,
caring, accepting, equality, equity, faith-
centered, Integrator, humanitarian, social
Connectedness
advocated, appreciation/passion for
diversity/inclusion, synthesizer, people-
focused, facilitator, team-player,
extraverted, insightful
People-focused, coach, promote individual opportunities to coach staff and peers
Developer growth, supportive, leader, trainer,
professional growth, constructive, insightful Supportive trainer who helps others identify opportunities listened, mentored, motivated, praised,
People-focused, analyzer, relatable, safe,
welcoming, client-focused, rapport,
Empathy
communicator, mediator, emotional
intelligence, insightful, perceptive, sensitive
Strive for consensus, collaborative,
emotional intelligence,negotiator, team
Harmony
player, resolve conflict, coordinate
discussion, mediator, diplomatic, sensitive conflict resolution with both understanding and
barrier-buster, Create an atmosphere of
Includer inclusion, empathetic, collaborative,
extraverted, sensitive
Summary of Qualifications Examples
People-focused engager with a passion for creating
equitable opportunities for marginalized individuals
Considerate team-player with an ability to find
commonalities and develop synergistic collaborations
between individuals of varying backgrounds
People-focused leader who recognizes and uses
cultivated, delegated, encouraged, Guided,
for professional growth
Excellent communicator who helps others articulate their
thoughts and intentions clearly and with impact
Exceptional emotional intelligence and ability to
deescalate confrontational interactions
Engaging team player who synthesizes individuals' ideas
into a common plan or direction
Mediator whose emotional intelligence helps facilitate
impartiality
Empathetic activator with a passion for influencing change
towards equity
Inclusive event planner who values and considers multiple
perspectives
Action Verbs Examples bullets
Planned departmental events by identifying common
built, cared, collaborated, cooperated,
interests among the staff
coordinated, delegated, engaged, enlisted,
faciliated, for, Identified, involved, selected,
Collaborated with other staff to implement equity
synthesized
measures to create a stronger envrionment of inclusion
Cultivated a space of confidence and respect through
acknowledged, advised, assessed,
public acknowledgement of individual's accomplishments
celebrated, coached, communicated,
Mentored new employees regarding job details and office
helped, hosted, influenced, inspired,
climate/culture in an informal, peer-friendly way
recognized, strengthened, supported,
Delegated veteran employees with new responsibilities
trained
and tasks to broaden their experience base
advised, advocated, analyzed, assisted,
coached, collaborated, communicated, Assisted patients with basic life functions while
connected, cooperated, counseled, maintaining an atmosphere of dignity and respect
deescalated, enabled, encouraged,
engaged, envisioned, guided, helped, Developed supportive and empathetic rapport with
hosted, inspired, listened, mediated, individuals seeking help in extreme circumstances
Related, supported
assured, collaborated, communicated, Collaborated with major stakeholders in developing and
cooperated, coordinated, deescalated, implementing new strategies or techniques
enabled, engaged, enlisted, facilitated,
hosted, identified, involved, listened, Resolved interpersonal conflicts between team members
mediated, moderated, resolved, solved by facilitating concensus, therefore increasing productivity
coached, collaborated, communicated,
Moderated staff meetings, ensuring a safe and respectful
cooperated, coordinated, delegated,
environment for ideas and thoughts to be shared
empathized, enabled, encouraged,
engaged, enlisted, expanded, gathered,
Coordinated inter-departmental events and parties with
hosted, included, inspired, involved,
regard to personal scheduling to assure maximum inclusion
related, supported, valued
 Descriptors
Identify strengths, cultivate an atmosphere
Individualization of cooperation, leader, collaborative,
Excellent teacher whose classroom techniques
synergistic, builds rapport
accommodate for the various learning styles of the
students
enthusiastic, motivator, energetic/izer,
Positivity encourager, synergistic, optimistic,
performer,
caretaker, Team player, cooperative,
Relator
rapport, people-centered, sensitive
Measurer, Fact-finder/user, Logician,
Observer, Identify cause-and-effect,
Analytical explore multiple facets, data-driven,
objective, critical thinker, attentive,
conscientious, logical, perceptive
Data-driven decision maker, learner,
Context
reflective, studious
Summary of Qualifications Examples
Leader with an eye for identifying and utilizing team
members' strengths
Enthusiastic motivator who instills energy and . . . . Among
peers
People-centered leader who invests in and acknowledges
individual growth in each team member
. . . who contributes to the strength of his/her team and
supports teammates' initiatives
Objective analyst who is an excellent resource for
impartial consultations
Exceptional critical thinking skills that help identify causes
as well as formulate solutions
Studious learner who allows historical context influence
decision making
Exemplary leader who aligns major decisions with the
organization's mission and values
Action Verbs Examples bullets
Appreciated, built, coached,
Enabled team-level productivity by combining individuals'
communicated, cooperated, coordinated,
complimentary strengths for synergistic outcomes
delegated, enabled, encouraged, engaged,
enlisted, facilitated, hosted, identified,
Designed calendar highlighting team members' birthdays,
inspired, involved, maximized, recruited,
work anniversaries, and other important dates
selected, synergized, utilized
celebrated, coached, communicated,
complimented, enabled, encouraged, Implemented "Praise Points" box for peers to submit
encouraged, energized, faciliated, compliments for their colleagues to be read publicly once a
increased, inspired, involved, motivated, month
motivated, praised, strengthened
Built personal rapport with residents/patients so they
coached, collaborated, communicated,
would feel recognized and cared for as unique individuals
connected, cooperated, engaged, helped,
hosted, inspired, involved, listened,
Engaged with employees through weekly check-ins to
participated, represented, supported
discuss work-related issues as well as personal life and
interests
Used data-driven decision-making processes to explore
classified, compiled, consulted, designed,
trends and changes in customer behavior
determined, devised, dissected, edited,
educated, evaluated, examined,
Evaluated and edited/revised
formulated, generated, identified,
emails/documents/communications for brevity without
identified, informed, revised
sacrificing important detail
analyze, apply, consulted, counseled, Defined historical context and outcomes to better plan for
defined, determined, dissected, resolution to current challenges
established, examined, explain,
reestablished, Research, researched, Delivered presentations to help staff understand the 'why'
revisited behind new changes and directions
 Descriptors Summary of Qualifications Examples Action Verbs Examples bullets

defined, determined, developed, Energized,

Energetic, forecaster, visionary, synergetic, Energetic/strategic/synergistic visionary who develops engaged, identified, inspired, motivated, Defined strategic plans to meet both short-term and long-
Futuristic
strategic goals and sees them through outlined, planned, reflected, synergized, term departmental goals
visualized

conceived, created, designed, developed,

Developed and introduced several new tools to the
drafted, engineered, formulated,
designer, inventor, artist, innovator, department to help expedite processes
Creative designer with an eye for opportunities to improve generated, Identified, increased, initiated,
Ideation Synthesizer, creative, innovative,
efficiency and effectivity inspired, instituted, integrated, introduced,
imaginative Identified alternative solutions/options to replace
lowered, proposed, raised, reduced,
ineffective means for satisfying customers/guests
synthesized

archived, categorized, collaborated,

Maintained records and compiled tables/graphs for review
Collected, collected, compiled, consulted,
by supervisor
Critical-thinker with excellent recall and ability to identify designed, gathered, generated, graphed,
Input Life-long learner, attentive, resourceful,
pertinent archived data maintained, obtained, organized,
Organized and redesigned neglected filing system and
organized, researched, researched, solved,
materials for easy access
studied

analyzed, compared, conceived, consulted,

Introspective, reflective, analytical,
Intellection
creative, logical, writer,
Introspective critical-thinker who enjoys exploring and
discussing new ideas and concepts
Compared theory to results and used this data to revise
counseled, critiqued, determined,
overall approach
developed, discussed, dissected, educated,
evaluated, explained, explored, focused,
Consulted on multiple committees for process
generated, identified, informed, instructed,
improvement
researched, solved, studied, synthesized

Gathered and studied relevant data to assist supervisor in

planning processes
acquired, explored, familiarized, identified,
Life-long learner, self-improvement, Life-long learner who seeks opportunities for continuous
Learner informed, instructed, mastered,
adaptable, attentive, professional development Familiarized self with wide array of internal processes and
researched, researched, solved, studied
policies, in turn serving as a resource for new employees
on these topics
 Descriptors Summary of Qualifications Examples Action Verbs Examples bullets

Analyzed results and adjusted approaches accordingly to

analyzed, compared, consolidated, better meet goals
Effective planner who takes goals and outlines the best consulted, coordinated, counseled,
Innovative, creative, critical thinker, data- path to their completion critiqued, defined, designed, determined, Defined strategic plans to meet both short-term and long-
Strategic driven, evaluator, planner, problem-solver, developed, devised, dissected, diversified, term departmental goals
conscientious, logical, perceptive Problem-solver who can effectively and objectively established, evaluated, formulated,
navigate solutions and put out fires Identified, implemented, instituted, Developed/devised/designed several strategic
integrated, launched, navigated, planned responses/innovative approaches to meet unexpected
challenges in staffing, material loss, etc.

https://academicaffairs.iupui.edu/Renderer
https://justenglish.me/2014/03/26/155-key-words-for- Cards loaned by Sue Kraus for Strengths https://www.livecareer.com/career-tips/career-advice/soft-
Resources: s/ShowMedia.ashx?id=08ae59be-312c-
resume-and-cover-letter-construction/ interpretations skills-in-demand
49bf-885f-23fffd28b63c

2-page handout gives connectedness a

NOTE 'things and events' focus, while weblink
gives it a 'people' focus