Akaash Nazir

SalesForce Developer
Ph. No. (331) 308-9419
Email: akash.n5891@gmail.com

WORK SUMMARY

8+ Years of Software development experience in Salesforce and Microsoft technologies. Worked in all phases of software development life
cycle (SDLC) including requirements analysis, design, development, testing, implementation, and deployment of enterprise level
applications.
Experience in developing Triggers, Apex classes, Visual Force Pages, Asynchronous Apex.
Experience in Salesforce Lightning, developing Lightning Components, Flexi pages
Experience in integration of Salesforce.com with external applications by using REST API’s.
Experience in customization, administration, Integration and support of Salesforce CRM applications, Sales cloud, Service cloud,
Salesforce Communities. Experience in writing the SOQL queries.
Experience in Salesforce Administrative skills like creating Profiles, Permission Sets, Roles, Page Layouts, Record types, Org-Wide default,
Sharing rules, Validation rules, Process Builder, Work Flows, Approval process, Assignment Rules, custom objects, custom components,
lookup relationships, master-detail relationships, Custom settings, Custom meta data types, Reports and Dashboards.
Experience in customizing Salesforce CRM for generating Web-to-cases and Experience in creating Marketing Cloud Journeys.
Experience in SFDC Development in implementing Apex classes, Triggers, Web services API, Visual Force, Force.com IDE, SOQL and
SOSL. Experience in creating Landing pages using Ampscript, HTML.
Strong understanding of Salesforce.com and its Development Life Cycle.
Experience working with Salesforce.com sandbox and production environments.
Extensive experience in developing Apex Classes, Triggers, Visual force pages, writing Workflows, Integration, Force.com API, Custom
Tabs, Custom Objects, Controllers, App Exchange Package Custom Application, Analytic Snapshots and Dashboards.
Extensive work experience on designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report
folders, report extractions to various formats, Snapshots, Dashboards.
Extensive experience in developing APEX classes, Triggers, Visual force pages, Controllers, writing Workflows, Integration and Force.com
API. Experience in creating and scheduling Automation tasks.
Experience in working with Force.com IDE, data migration and updates through the tool App Exchange Data Loader in Salesforce.com.
Experience in creating Synchronized Data Extensions.
Experience in bulk data migration and integration using Apex Data Loader.
Experienced in Sales cloud, Collaboration Cloud for all partner portal, customer portal.
Administration experience on CRM Applications like Data Exports Imports, Application Support, Security Administration,
Maintenance, and User Security Management.
Experience in managing DevOps pipeline and also in AWS services.
Greatly skilled in SFDC Development using Apex, Visualforce, JQuery, Apex Triggers, Apex Class, Apex Test Methods, Apex Web Services,
SOQL and SOSL.Experienced in Marketo Integration for leads processing.
Experience in using the Cast iron and Informatica Cloud for data migration from legacy system to Salesforce CRM.
Experience in creating Dynamic Email Templates. Proficient in using data migration tools like Apex Data Loader.
Experience in creating and deploying Packages across orgs using Copado, DevOps (Jenkins, VSTS).
Extensive experience in running projects on Scrum Agile Methodology.
Extensive energy and utilities, Banking domain knowledge
Experience in writing in C#, VB.Net, LINQ, ASP.NET, ASP.NET MVC and SQL Server.
Extensive knowledge on Object Oriented Programming and Design Patterns
Extensive experience in development of Windows, Web applications using C#, Win Forms, ASP.NET, ADO.NET, AJAX, .NET Framework,
Web services, WCF and SOAP. Experience in SQL Reporting services (SSRS), Integration Services(SSIS)
Strong Communications, Time Management & Project Management skills with good experience fulfilling lead team roles. Committed to
excellence, self-motivator, quick-learner, team-player, and a prudent developer with strong problem-solving, analytical skills and
communication skills.
Expertise in translation of requirements into a Technical Solutions, design alternatives. Committed, result oriented, Innovative,
hardworking person with quest and zeal to learn new technologies.
Experience in gathering Business requirements and explaining them to developers what exactly Business users need.
Coordinated work assignments with developers and Administrators throughout the product development life cycle for 3 projects and total
team of 9 developers. Experience working with Salesforce.com Sandbox and Production Environments.
Experience on using AppExchange applications. Used Flosum AppExchange application for deployment.
Experience in Deployment using VS code and Versioning using GitHub.
Experience in using Single Sign ON in salesforce Application.
Extensive experience in designing of Custom Objects, Custom Fields, Pick List, Role based Page Layouts, Workflow Alerts and Actions,
Validation Rules, Approval Processes, Custom Tabs, Custom Reports, Report folders, report extractions to various formats, design of
Visualforce Pages, Record Types, Dashboards, and Email generation according to application requirements.
Experience in Sales cloud, Service cloud and App Exchange applications.
Having administration Config experience on CRM applications like data exports and imports, application support, security administration
and release management. Expertise in querying salesforce database using SOQL & SOSL queries
Have end to end knowledge on Agile Methodology and worked with Scrum Masters.
 Extensive Experience in data migration and integration using Jitterbit and Data Loader Utility.
Strong experience in building salesforce standard Reports & Dashboards against various objects for management visibility.
Experience in creating Lightning Web components.
Good knowledge in writing test classes before deploying into production.
Strong understanding of OOPS concepts and Design Patterns such as Model View Controller MVC, Data Transfer Object DTO, Data
Access Object DAO. Experience in working with MVC Environment.
Strong hands-on experience on web technologies like Java, J2EE, EJB, Hibernate and spring, ANT, JSP, Servlets, JDBC, Web Services,
Struts, JavaScript, XML.
Experience in writing SQL and PL/SQL programming with DB2, Oracle and MS-SQL, MySQL Server.
Worked with team members for full-cycle projects, such as developers, to complete consulting projects on time, and deliver outstanding
consulting services to salesforce.com clients.

EDUCATION

Bachelor’s in mechanical engineering, Changsha University of Science and Technology, 2013, China.

TECHNICAL SKILLS

Salesforce Technologies:
Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/ Controllers, Apex Triggers,
SOQL, SOSL, Visual Force Pages / Components, S Controls, Salesforce Outlook, Apex Web
Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management
Automation, Custom Objects, Apex Data Loader.Salesforce Tools, Eclipse, Force.com Eclipse
IDE Plug-in, Force.com Explorer, Force.com, Data Loader, Force.com Excel Connector,
Force.com Platform.

Testing Tools, QTP, Selenium, Test Complete, Perfecto

Databases: MS SQL Server 2000/2005, PL/SQL, Oracle 8i, MS Access, and MySQL.
Computer Skills: SQL, PL/SQL, Advance Excel (Data functions, Pivot tables, Reference Lookups etc), Access.

Languages: Apex, C, C++, Java, Java Script, Action Script, UML, HTML, XML, XHTML, DHTML, SQL, VB
Script

Documentation Tools: MS Office, MS Visio Pro.

Operating Systems: Windows NT / 2000 / Vista, Windows Server 2000/2003/2008 , UNIX, Windows 7.

Server Programming: C, C++, Java, J2EE, XML, XSLT, JSP, ServletsDatabase SQL, Oracle,PL/SQL.

Automation tools: Autosys, IBM Tivoli

Ticketing tools: Remedy, ServiceNow
Web Services: Apache axis, WSDL.

Work Experience:

DTE Energy, Detroit, Michigan

Sr. Salesforce Developer
April 2020 to Present

Experience in working with Sales force developer toolkit (Apex, visual force, force.com IDE, SOQL and Web services / Metadata API).
Experience working with salesforce.com Sandbox and Production environments.
Experience in development, administration, configuration, Implementation, and Support of Salesforce CRM, and Salesforce SFA
applications based on Apex Language and leveraging Force.com Platform -- world’s first commercial Software as a Service (SAAS)
application running in Cloud Computing Environment.
Good development experience with Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner
WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers) and S-Control.
Strong experience in defining and managing custom Objects, Creating page layouts, Developing field validations, campaign Management,
formulas and workflow rules using Salesforce.com and Eclipse IDE for Sales Force.
Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex Programming Language.
Knowledge of Customer Portal/Partner Portal and PRM(Partner Relationship Management).
Proficient in Data Migration from Traditional Apps to Sales force Using Data Loader Utility.
Experience in creating the Mail Merge Templates and implementing it in various custom and standard objects.
Experience building Custom Controllers/ Components, Advanced Search Functionality, Reports, Dashboards, Tabs.
 Experience customizing standard objects Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and
Dashboards. Basic knowledge of Web Services for handling requests and API.
Experience in syncing the tasks, events and contacts from Salesforce to Outlook and Outlook to Salesforce.
Experience in Salesforce.com SFA, Force.com Apex Classes, Apex triggers, Integration, Visual force, Force.com API, SOQL, SOSL.
Worked on the designing of custom objects, custom fields, role-based page layouts, custom Tabs, custom reports, report folders, report
extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards, Apex Classes, Controllers & Triggers, and various
other components as per the client and application requirements.
Built a fault tolerant website by creating a custom AWS infrastructure using VPC, creating Security Groups, provisioning a MySQL RDS
instance, S3 Buckets, a CloudFront Distribution and EC2 Instance.
Configured an IoT device using AWS IoT with a prime objective of receiving the sensor data in AWS IoT using MQTT Protocol and
visualizing it in the QuickSight Dashboards.
Configured and maintained all VPC’s, firewall security with NACL and SG’s, S3 storage buckets, Application Load Balancers in AWS EC2
Experience in Developing Internet/Intranet applications, J2EE technologies and Java, JSP, Swings, Servlets, HTML, JDBC, XML, XSLT, EJB,
JavaScript, Oracle, SQL. Basic knowledge of Adobe Flash, Service Cloud and Sales Cloud and Chatter.
Expertise with Object Oriented Design (OOD), Analysis (OOA), based on Unified Modeling Language (UML) architecture.
Experience in Testing tools for around 6 years on different tools like QTP, Selenium, Test Complete.
Highly organized and dedicated with a positive attitude, capable of producing results immediately on hire.
Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.
Strong Knowledge of SFDC standard Data structures and familiarity with designing Custom Objects and Force.com platform and
Force.com Sites. Excellent hands-on experience with XML, XSL, XML Schema, HTML, and CSS.
Strong Implementation and Integration experience using Custom objects, Triggers, workflows/ work flow rules, approvals, S - Controls,
Visual Force Pages, and Apex classes. Created Workflow Rules and Approval Process to implement business logic.
Proficient in using meta-data migration tools like Eclipse IDE and Sales Force Apex Data Loader.
Experience in realizing the business requirements to design on Sales force.com platform, by designing the required entities like custom
objects, creating the relationships/ junction objects like Master-Child, look ups, Entity Relationship data model, Pages, Classes, Interfaces,
Workflows & Workflow rules, triggers, Email alerts and business logic.
Ability to effectively translate Sales force data into business understandable metrics using Reports (Matrix, Summary, and Tabular),
Analytic Snapshots, and Dash Boards (Static and dynamic).
Experience in analyzing and documenting the workflows and functionality of existing systems, preparing presentation materials to all
levels of management. Created different Formula Fields for the various standard and custom objects.
Good command over designing & developing dynamic web content using HTML, XML, JavaScript & other web development
tools/technologies. Experience in writing Excel Macros as part of Testing. Good Hands-on VB Scripting for Testing.
Worked extensively on build and deployment tools like ANT, Maven, Jenkins   and version control Tortoise SVN, CVS, IBM Clear Case.
Experienced with Microsoft SQL Server, Oracle, and My SQL databases.
Experience in wide range of languages and technologies such JSP/JSF, AJAX, HTML5, CSS3, Veeva, JavaScript, XML, and SOAP.
Experience in implementing SOA (Service Oriented Architecture) concepts by designing and developing Web Services/WSDL, SOAP
using   TIBCO   Business Works. Agile Development Methodology was followed for the implementation.
Well Versed with building and deploying   TIBCO   Solutions with ANT, Build EAR and Hudson tools. 
Experience in B2B Integration using   TIBCO   Business Connect EDI, X12, HIPAA and SOAP  
Expertise in performing large and small-scale data migration using Migration Tool and Data Loader.
Expertise in Force.com technology stack: APEX, Visual force, SOQL and SOSL.
Experienced in created many Workflows, Custom Controllers, Components, Validation rules, Approval Processes, Triggers, Sharing
Rules and also the most complex Apex classes to meet the client’s requirement and functionality.
SFDC Configurations/Customization - User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Triggers.
Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed
the solution by customizing various standard objects of SalesForce.com (SFDC).
Worked on various salesforce.com standard objects like Accounts, Contacts, Opportunities, Contracts, Quote, Quote Line Items and
Campaigns. Played a major part in designing the Campaigns for the Marketing users.
Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Custom Buttons, Custom Links and Components.
Worked on Components, Custom Labels, Record Types and Static Resources.
Knowledge of Zuora (designed to automate billing, commerce, and finance operations) and Streaming API.
Created many Approval Process needed in the different stages of the application.

Discover Financial, Chicago, Illinois

Salesforce Admin/Developer
Sept 2018 to March 2020

Analyzed business needs, distinguish between needs and wants, identify gaps between business needs and standard application
functionality, design and document solutions that fill the gaps. 
Discussed and analyzed the requirements with business team and converted the requirements into detailed technical requirement. 
Experienced in delivering the full software development life cycle with the force.com platform. 
Created custom fields, field dependencies, tabs, applications, home page components. 
Created custom objects, Tabs, Apps, links, formulas, Layouts, workflow rules and approvals as per the business requirements. Set both
object-level and record level security. 
 Worked on AWS Kinesis Firehouse, AWS Kinesis Analytics and AWS QuickSight to receive data from the AWS IoT, analyze it and display
the IoT data in the QuickSight dashboards.
Reviewed and streamlined existing CRM processes, information, and data requirements to ensure accurate adoption metrics reporting.
Deactivated users to release licenses. 
Monitored and resolved Service Requests, specifically, visibility issues involving Custom Profiles, Public Groups, and Sharing Rules.
Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visualforce Pages.
Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application
Created custom controllers and controller extensions while developing Visual Force pages. 
Developed the Apex Triggers to ensure the correct data entries in to the system. 
Developed Test classes and maintained the proper code coverage to deploy in to the production. 
Developed Validation rules on various objects. Also, created Assignment rules on Lead object to assign the Leads automatically to various
groups of users based on the region. Worked on Web to Lead and Web to Case. 
Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database
objects. Worked on Agile methodology and attended Daily status/standup meetings. 
Performed detailed analysis of business and technical requirements and created solutions by customizing various standard objects of
Salesforce.com (SFDC) and other Platform based technologies like Visualforce, Force.com API, and Web Services.
Agile Development Methodology was followed for the implementation
Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of
Salesforce.com (SFDC).
Designed and deployed Custom tabs, Validation rules, and Auto-Response Rules for automating business logic. 
Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
Created workflow rules and defined related tasks, email alerts, and field updates.
Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
Responsible for all the activities related to configuring   Data   Loader, uploading   data   in CSV files intosalesforce.com, checking for the
correctness of the   data . Migrated related sets of   data   between Orgs while preserving those relationships. 
Refreshed   salesforce   sandboxes with   data   from production Orgs. 
Involved in   data   mapping and   migration   of   data   from legacy systems to   Salesforce .com Objects and fields. 
Used SOQL and SOSL queries to pull   data   from database for   data   manipulation needs . 
Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
Developed Apex Classes, Apex Triggers, and Apex Controllers to develop custom business logic.
Developed various Batch Apex classes and scheduled those using Apex Schedulable classes.
Developed Visual force pages and dynamic pages using JavaScript, Ajax toolkit and JQuery.
Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
Configured Data Loader and uploaded data in CSV files into Salesforce, checking for the correctness of the data.
Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.com
Used the sandbox for testing and migrated the code to the deployment instance after testing.
Performed code review of the application to make sure the source code confirms to industrial coding standard sand followed good
programming practices.
Developed Custom Report Types, Custom Reports, and Dashboards to meet the reporting needs of the organization. 
Created Assignment rules on Case object to assign the web to Cases automatically to Queues and users based on the products . 
Worked on Process Builder based on the requirement. Created the Reports and Dashboards as per the business requirements. 
Integrated   Salesforce .com with an external application using SOAP/REST based web services. 
Customized   Salesforce .com Fields, Page Layouts, Record Types, Queues, and Profiles and make the same changes in test and production
boxes. 
Migrated the code/components from one Sandbox to other Sandbox using Change set. 
Designed and maintained different environments, included Development, QA, UAT and Production. 
Deployed the enhancements of Custom Objects, Fields, Triggers, Reports and Workflows in to the test and prod boxes to make them in
Sync. Co-ordinate with the test team and provide the application flow demo before the test team start Testing. 

Micron Technology, Boise, Idaho

Sr. Salesforce Admin
Jan 2016 to Aug 2018

Involved in gathering business and technical requirements for leasing quote automation and build the application right from the scratch
and deploy it to production.Created and deployed several reports using Salesforce.com platform.
Created custom Page layouts with custom fields and buttons based on the business logic.
Designed and developed Visual Force pages based on the custom requirement.
Developed Apex Classes and Extensions to add required functionality to Visual Force Pages, Wrote Apex Triggers to implement business
logic which sends emails to the vendor banks for credit check and Quote processing.
Designed and deployed custom Objects, Custom tabs, validation rules, and Auto-Response rules for automating various steps in leasing.
Created several work flows and approval processes needed in different stages of actual quote processing.
Worked on SFDC standard Objects like Accounts, Contacts, Cases, Leads, and Camp Confidential ns etc.
Developed email templates which pulls all the data from the customer record.
Worked on tools like Work bench, Data loader, Demand tools, Informatica for mass updates, import and export of data.
Worked on Change sets, Packages, Eclipse, ANT migration tool for deploying apps and several other components.
 Organized meetings to provide information on progress and critical milestones of the project.
Closely worked with SFDC Admin and Business Analysts in the Org involved in integration and merging two sales force instances.
Sales & Service Cloud Migrations. Worked on Partner Communities and implemented Sales portal home page into Sales force using VF,
html, Java Script, CSS & Ajax. Involved in Data cleaning, record de-duping and Data reconciliation during migration. Involved in
Webinars, training sales persons how to use the application.
Worked on various AppExchange products according to the needs of the organization.
Worked on various salesforce.com standard objects like Accounts, Contacts, Content, Reports and Workspaces.
Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Custom Buttons, Custom Links and Components.
Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom
objects.
Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish
connectivity among objects.
Involved in creating a sync of contacts, email alerts, events and tasks between Salesforce to Outlook and Outlook to Salesforce
successfully.
Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed
the solution by customizing various standard objects of SalesForce.com (SFDC).
Developed VisualForce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
Used Sandbox for testing and deployed the code to the production using Deployment Chain Set.

PulteGroup, Atlanta, Georgia

Salesforce Admin
Oct 2013 to Dec 2015

Created various Reports (summary reports, matrix reports, pie charts, dashboards) to assist managers to better utilize Salesforce as a sales
tool.
Designed various Webpages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to
different queues based on the type of customer enquiry.
Used Data Loader for insert, update, and bulk import or export of data fromSalesforce.com Objects. Used it to read, extract, and load data
from comma-separated values (CSV) files.
Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
Interacted with various business user groups for gathering the requirements.
Worked on various Salesforce.com Standard Objects including Accounts, Contacts, Developed various Custom Objects, Tabs, validation
rules, Components.
Using Force.com developer toolkit including Apex Classes and Visualforce pages to develop custom business logic.
Worked with SOQL & SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
Created Profiles, Roles and Page Layouts and configured the Permissions based on the organization hierarchy requirements.
Created Custom Objects and fields for transactional and contractual information.
Encrypted sensitive data with Encryption Fields feature. Designed and deployed Custom tabs, validation rules, Approval Processes and
Developed Cascading Style Sheets (CSS) for creating effects in Visualforce pages.
Created workflow rules and defined related tasks, email alerts, and field updates.
Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
Used field level security along with page layouts to manage access to certain fields.
Developed several Custom Reports & Dashboards to better assist managers and also report folder to provide report accessibility to
appropriate personnel.
Worked on Unit testing, for the customizations and developments done during the project.