Characteristics of Effective and Ineffective Teams

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Characteristics of Effective and Ineffective Teams

Effective Ineffective
Information
Flows freely up, down, sideways Flows mainly down, weak, horizontally
Full sharing Hoarded, withheld
Open honest Used to build power
Incomplete, mixed messages
People relationships
Trusting Suspicious and partisan
Respectful Pragmatic, based on need or liking
Collaborative Competitive
Supportive Withholding

Conflict
Regarded as natural, even helpful Frowned on and avoided
issues, not persons Destructive
Involves personal traits and motives
Atmosphere
Open Compartmentalized
Nonthreatening Intimidating
Noncompetitive Guarded
Participative Fragmented, closed groups

Decisions
By consensus By majority vote or forcing
Efficient use of resources Emphasis on power
Full commitment Confusion and dissonance

Creativity Controlled by power subgroups


More options Emphasis on activity and inputs
Solution-oriented
Hoarded
Power base On politicking, alliances
Shared by all Pragmatic sharing
On competence Contribution to power source
Contribution to team
Going along with imposed goals
Motivation Coercion and pressure
Commitment to goals set by team Personal goals ignored
Belonging needs satisfied Individual achievement valued without
More chance for achievement through group concern for the group

Rewards Basis for rewards unclear


Based on contribution to group Based on subjective, often arbitrary
Peer recognition appraisals

Thomas L. Quick, Successful TEAM BUILDING 1992

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